Domestic BPO Job Vacancies in Patna

As a Customer Support Executive, you will serve as the main connection between our company and its customers. Your primary responsibilities include answering inquiries, processing requests, and resolving complaints to ensure high customer satisfaction.Key responsibilities include responding to customer inquiries promptly and accurately to provide clear and helpful information. You will process customer requests efficiently, ensuring that their needs are met in a timely manner. Additionally, you will address and resolve customer complaints, employing effective problem-solving skills to maintain positive customer relationships.To excel in this role, you should possess excellent communication skills to articulate responses clearly. Strong interpersonal skills are essential for building rapport with customers. You should also have a basic understanding of customer service principles and the ability to manage multiple inquiries efficiently. Being patient and empathetic towards customers' concerns is crucial for fostering customer loyalty. A high school diploma (12th pass) is required for this position. This is a part-time, work-from-home job based in Patna, India. Candidates with 0 to 1 year of experience in customer service are welcome to apply. Efficient time management skills will help ensure you can meet deadlines in a fast-paced environment. Your ability to work independently and remain motivated while managing daily tasks is also important.

We are looking for a motivated and friendly Tellecaller to join our team in Patna. This part-time position is open to males who have 1 to 7 years of experience. Ideal candidates should have completed their 12th grade.Key Responsibilities:1. Making Calls: Reach out to potential customers to introduce and explain our services or products, ensuring a clear understanding of what we offer.2. Handling Queries: Answer customer questions and concerns effectively, providing accurate information to help them make informed decisions.3. Maintaining Records: Keep detailed logs of calls made and customer interactions to ensure smooth follow-up and transparency in communication.4. Meeting Targets: Strive to achieve monthly targets set for call volume and sales, demonstrating commitment to driving company success.5. Feedback Collection: Gather customer feedback to help improve services and address client needs more effectively.Required Skills and Expectations:Candidates should have excellent verbal communication skills, with a clear and pleasant speaking voice. They must be able to build rapport with customers and handle rejection gracefully. Strong organizational skills are essential for maintaining accurate records. A basic understanding of sales techniques will be beneficial. The ideal candidate should also be punctual, reliable, and able to work in a team environment, as well as independently. A positive attitude and a willingness to learn will go a long way in this role.

We are looking for a motivated Telecaller to join our team in Patna. The ideal candidate should have good communication skills and a passion for providing excellent customer service, whether you are a fresh graduate or have some experience in telecalling.Key Responsibilities include:1. Making Calls: Reach out to potential customers to present our products and services.2. Customer Engagement: Engage customers in conversation to understand their needs and answer any questions they may have.3. Lead Generation: Identify and qualify potential leads through effective communication.4. Follow-Up: Maintain contact with leads and current customers to ensure satisfaction and address any issues.5. Record Keeping: Accurately update customer information and call details in our database.Required Skills and Expectations:Candidates should have strong verbal communication skills, a friendly attitude, and the ability to listen actively. A basic understanding of computer systems and data entry is essential. A proactive approach to learning about the products and services offered will be beneficial. Being organized and self-motivated will help you succeed in a fast-paced environment. You should also be able to deal with rejection positively and remain persistent in reaching out to potential customers. Flexibility in working hours may be required.

We are looking for a motivated Telesales Executive to join our team in Patna. This role is ideal for individuals who are passionate about sales and customer service, whether you have no experience or several years in the field. As a Telesales Executive, you will work from home and engage with customers over the phone to promote and sell our products and services.Key Responsibilities:- Conduct Outbound Calls: Reach out to potential customers to introduce our products and services. This involves explaining the benefits and answering any questions they may have.- Achieve Sales Targets: Work towards meeting daily and monthly sales goals. You will be expected to close sales and achieve set targets to contribute to the overall success of the team.- Maintain Customer Database: Keep accurate records of customer interactions and transactions. This helps in tracking sales and planning follow-ups.- Provide Excellent Customer Service: Address customer queries and concerns promptly and professionally, ensuring a positive experience that encourages repeat business.- Gather Market Feedback: Collect information on customer preferences and market trends to help improve our offerings and sales strategies.Required Skills and Expectations:- Strong communication skills are essential, as you will be speaking with customers regularly.- A friendly and persuasive demeanor is important to build rapport and convince potential clients.- Basic computer skills and familiarity with phone systems are required to manage calls and data entry.- A proactive approach to learning about our products and services will help you succeed in this role.- A team-oriented mindset and an ability to work independently from home are crucial for this position.

We are looking for a dedicated Customer Service Associate to join our team in Patna. This entry-level position is ideal for someone eager to assist customers and improve their experience.Key Responsibilities:1. Customer Assistance: Respond to customer inquiries through phone, email, or in-person, ensuring their questions and issues are addressed promptly and accurately.2. Issue Resolution: Identify and resolve customer complaints by providing effective solutions, escalating issues when necessary, and following up to ensure satisfaction.3. Product Knowledge: Maintain a strong understanding of our products and services to provide informed assistance and enhance customer interactions.4. Data Entry: Accurately record customer interactions and transactions in our database, keeping all information up to date.5. Team Collaboration: Work closely with team members to share insights and improve service processes, contributing to a positive working environment.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and ideally possess up to one year of experience in customer service. Strong communication skills, both verbal and written, are essential for effective interaction with customers. A friendly and patient attitude is necessary for addressing various customer needs. Candidates must be flexible, willing to learn, and capable of handling challenging situations with professionalism. Time management and organizational skills are important to keep track of customer inquiries and resolutions.

The tele caller will be responsible for making outbound calls to potential customers in order to generate leads or sales. They will need to have excellent communication skills in order to effectively pitch products or services to customers over the phone. The tele caller must be able to work from the office location in Patna, India. Key responsibilities include making a high volume of calls to potential customers, explaining products or services in a clear and persuasive manner, and recording customer details and feedback accurately. The tele caller will also need to follow up with customers who have shown interest in order to close sales or set up appointments.Candidates should have at least 1-3 years of experience in tele calling, with a graduate degree. Strong communication skills, a pleasant phone manner, and the ability to work well under pressure are essential for success in this role. The ideal candidate will be proactive, self-motivated, and able to work well in a team environment.

Key Responsibilities:1. Handle inbound and outbound calls: You will be responsible for answering incoming calls from customers and making outbound calls to follow up on inquiries or resolve issues.2. Provide customer support: Assist customers with product or service inquiries, resolve complaints, and provide information about company policies and procedures.3. Maintain call records: Keep accurate and detailed records of customer interactions, including their inquiries, complaints, or feedback.4. Follow communication scripts: Use pre-written scripts to guide your conversations with customers and ensure consistent messaging.5. Meet performance targets: Achieve set targets for call resolution, customer satisfaction, and call handling time.Required Skills and Expectations:- Excellent communication skills: Ability to communicate clearly and effectively with customers over the phone.- Strong customer service skills: Empathy, patience, and ability to handle customer queries professionally.- Basic computer skills: Familiarity with using computers, navigating software applications, and typing quickly and accurately.- Ability to work under pressure: Manage high call volumes and handle challenging customer situations calmly.- Willingness to learn: Be open to training and feedback to improve your performance in the role.

Job Openings for 20 Telesales Executive Jobs for Freshers in Kanpur, Lucknow, Agra, Meerut, Bareilly, Aligarh, Saharanpur, Gorakhpur, Patna, Bhagalpur, having Educational qualification of : 12th Pass with Good knowledge in Outbound Calling, Voice Process, Inbound, Domestic BPO etc.

Loan recovery/Collections.Making awareness calls to the customers regarding repayment of loan.Following up with the customers regarding payment.Target Based tele-collections job with no sales.Day shift Job.6 days working.

making and receiving calls to generate leads, sell products or services, provide customer support, and resolve issues through persuasive communication. Key responsibilities include making outbound sales or inquiry calls, handling inbound customer service calls, maintaining accurate records in a CRM system, and following up with customers to ensure satisfaction and meet targets. Essential skills for a telecaller are strong communication

We are Hiring Telecaller and field sales executive for credit card sales

We Are Hiring:Telesales Executives (Work from Home Full Time Remote Job) -Join Our fast-growing remote team. We are hiring enthusiastic individuals for a full-time telesales role to work from the comfort of your home.Job Role:* Make calls to potential clients (data provided by the company)* Explain Our platform and convert users into active customers* Help users make their registration and answer any basic queries* Report daily call activity and performance* Salary Range:10,000 - 25,000 INR Per Month Variable Final with discussed during the InterviewBenefits:* Fixed salary + attractive incentive structure* 5% affiliate commission on conversions* Fast-track promotion opportunities* Chance to work abroad after 3 months probation (performance-based)Location:Anywhere in India (Remote)Experience:0 to 3 years (Freshers welcome)Timings:9 AM to 6 PM IST Monday to Saturday (Full -Time)Requirements:* Laptop with stable internet ( Mandatory)* Headphones with Mic* Should know how to speak in Hindi ( Mandatory)* Immediate joiners onlyInterested?Send a WhatsApp Message on this +918447829668Apply today If you think you are a right fitPlease Note-even though this is a WFH opportunity but it is a full-time job and working hours are going to be strictly tracked only if you are full time available then apply for this role.

Hiring for 100 KYC Executive Jobs in Patna, Kolkata, Lucknow, Kanpur, Jaipur, Jaisalmer, Ludhiana, Agra, Meerut, Aurangabad, Jhansi, Ranchi, Dhanbad, Aligarh, Indore, Raipur, Chhattisgarh, Dehradun, Nasik - Pune Road, Nashik, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A with Good knowledge in Good Communication Skills, Domestic BPO, BPO Voice, BPO Sales, Hindi BPO, Sales Call, Call Center, Smart Card, Credit Card Reconciliation, Credit Card Domain, Insurance Verification etc.KYC Executive jobs are prevalent across India, with numerous openings in banking, financial services, and related sectors for roles involving customer due diligence, identity verification, and compliance.

BankU is not a bank but a technology platform for digital financial services, advisory in partnership with RBI licensed Banks and IRDAI licensed Insurers. All funds in the customer's bank account are insured as per limits under the RBIs deposit insurance

Direct interview

We are looking for 20 Tele Sales Executive Posts in Gorakhpur,Prayagraj,Ballia,Azamgarh,Sonbhadra,Patna,Siwan, Bihar,Dhanbad,Lucknow,Lucknow Allahabad Road, with deep knowledge in Outbound Calling,Domestic BPO,Marketing Communication and Required Educational Qualification is : Higher Secondary

Telecaller Job DescriptionJob Title: TelecallerDepartment: Customer Service / SalesLocation: [Specify Location]Reporting To: [Supervisor/Manager Name]Key Responsibilities:1. Outbound Calls:Make calls to prospective or existing customers to generate leads or sales.Promote products/services and provide accurate information.2. Inbound Calls:Handle customer inquiries, complaints, or feedback.Resolve issues promptly and ensure customer satisfaction.3. Follow-Up:Maintain follow-up with potential customers and keep records of interactions.Convert leads into sales by building trust and rapport.4. Database Management:Maintain accurate records of calls and customer details in the database.Update information regularly to ensure the database's integrity.5. Achieve Targets:Meet or exceed daily/weekly/monthly targets.Collaborate with the sales team to achieve organizational goals.6. Communication:Provide clear and persuasive communication to customers.Relay any product/service updates or promotions effectively.

Part time telecalling of minimum 100 calls daily.

Job Openings for 20 Customer Service Associate Jobs for Freshers in Kolkata, Patna, Gaya, Purnia, Katihar, Bhubaneswar, Samastipur, Bihar, Paschim Bardhaman, Purba Bardhaman, Hooghly, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, Bachelor of Hotel Management with Good knowledge in Customer Care, Customer Guidance, Customer Relationship, BPO Operations, Domestic BPO, International BPO, BPO Non Voice, Non Voice Process, Chat Support, Chat Process, BPO etc.

Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.

making and receiving calls to generate leads, sell products or services, provide customer support, and resolve issues through persuasive communication. Key responsibilities include making outbound sales or inquiry calls, handling inbound customer service calls, maintaining accurate records in a CRM system, and following up with customers to ensure satisfaction and meet targets