Hiring Freshers || BPO Telecaller

We are looking for a BPO Telecaller to join our team in Patna City. This position is suitable for candidates with 0 to 2 years of experience who have completed their 12th grade. The role involves communicating with customers and assisting them with their queries.

Key Responsibilities:

1. **Customer Interaction**: Engage with customers over the phone, providing them with information about our products and services. You will be responsible for answering questions and resolving issues to ensure a positive customer experience.

2. **Lead Generation**: Identify potential leads during conversations and collect relevant information. Your ability to communicate effectively will help in promoting our services and generating interest.

3. **Data Entry**: Accurately record customer interactions and maintain updated records in the database. This will help in tracking customer feedback and ensuring follow-ups are conducted when necessary.

4. **Team Collaboration**: Work closely with your team members and supervisors to achieve sales targets and improve service delivery. Open communication and collaboration will enable you to share ideas and strategies.

Required Skills and Expectations:

Candidates should have excellent verbal communication skills and a friendly attitude towards customers. Basic computer knowledge for data entry tasks is necessary. You should be a problem solver, able to handle customer inquiries efficiently. A team-oriented mindset and willingness to learn are essential for success in this role.

• Experience

  0 - 2 Years

• No. of Openings

  984

• Education

  12th Pass

• Role

  BPO Telecaller

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab