Cash Collection Credit ControlUpsellingBPO OperationsNegotiation SkillsConvincing PowerInbound ProcessCollections RecoveryStrategic Communication
We are seeking a dedicated and motivated Collection Executive to join our team in Patna. This is a full-time position suitable for female candidates with 0 to 3 years of experience. The ideal candidate will help manage and recover outstanding debts while maintaining customer relationships.Key Responsibilities:1. **Debt Collection**: Contact customers via phone, email, or in-person to collect overdue payments and resolve payment issues while ensuring a professional and courteous approach.2. **Account Management**: Maintain accurate records of customer interactions, payment agreements, and follow-up actions within our collection system to ensure up-to-date information.3. **Dispute Resolution**: Handle customer queries and complaints related to billing or payments, working to resolve disputes amicably and efficiently.4. **Reporting**: Prepare and submit regular reports on collection progress, outstanding accounts, and payment statuses to the management team for analysis and strategy development.5. **Compliance**: Follow all company policies and legal requirements related to debt collection, ensuring adherence to ethical standards and practices in communications with customers.Required Skills and Expectations:Candidates must have a bachelors degree and preferably some experience in customer service or collections. Strong communication skills, both oral and written, are essential to effectively interact with clients. Candidates should be organized, detail-oriented, and able to work independently in a fast-paced environment. Additionally, candidates should have basic proficiency in computer applications to manage records and reports. A positive attitude and the ability to negotiate are vital for success in this role.
Excellent Communication Skills Strong Interpersonal SkillsCustomer-focused ApproachAbility to Handle ObjectionsResolve Customer Complaints EffectivelyBasic Computer SkillTelecaller
we are currently seeking enthusiastic and motivated individuals to join our team as Telecallers. this position is open to both experienced candidates and freshers who are passionate about customer service and communication.Responsibilities: Make outbound call to potential customers to introduce our Portfolio Receiving the customer's call and talking to him about the about monthly EMI and making the payment. Follow up with customers to ensure satisfaction, resolve issues, and obtain feedback. Meet daily, weekly, and monthly targets for call volume and target
Collections Field ExecutiveTelecallerSupervisorManager
We have vacant of 10 Collection Executive Jobs in Delhi, Delhi NCR, 0Exhibition Road, 0Sector 63, 0, Hyderabad, Dwarka, for Freshers Educational Qualification : Higher Secondary,Secondary School,Vocational Course,Diploma,Advanced/Higher Diploma,Professional Degree,Other Bachelor Degree Skill collections, Field Executive, Telecaller, Supervisor, manager etc.
We are looking for a Collection Telecaller who can communicate confidently with customers and assist in recovery of outstanding payments through calls.Key Responsibilities:Make outbound calls to customers regarding pending paymentsFollow up with customers for payment collectionExplain dues, payment methods, and deadlines clearlyMaintain accurate call records and payment statusCoordinate with the recovery/operations teamAchieve daily and monthly collection targets.Eligibility Criteria:Minimum qualification: 10+2 / Graduate preferredFreshers can apply (experience in telecalling/collection is an advantage)Good communication skills in Hindi (English is a plus)Basic knowledge of MS Excel and calling systemsAbility to handle customer objections politely.Skills Required:Strong convincing and negotiation skillsPatience and professional behaviorTarget-oriented mindsetAbility to work under pressure.Salary & Benefits:Fixed salary + attractive incentivesPerformance-based growth opportunitiesSupportive work environment