We are seeking a BPO Telecaller to join our team in Patna, India. This full-time position allows for a work-from-home arrangement. Ideal candidates will have a strong communication skillset, aiming to provide excellent customer service and support.
Key Responsibilities:
1. Making Outbound Calls: You will initiate calls to potential customers or clients, introducing our services and answering any questions they may have.
2. Handling Customer Inquiries: You will address customer queries and provide them with relevant information, ensuring they have a positive experience.
3. Updating Customer Records: It is essential to keep accurate records of interactions and customer details in our database for reference and follow-up.
4. Achieving Sales Targets: You will have specific targets to meet regarding sales or appointments, and you will work towards achieving these goals through effective communication.
Required Skills and Expectations:
- Communication Skills: You must be able to convey information clearly and effectively, both verbally and in written form. Good command of English and local languages is preferred.
- Problem-Solving Abilities: You should be able to think on your feet and offer solutions to customer concerns efficiently.
- Tech-Savviness: Familiarity with computers and basic software tools is needed as you will handle calls using electronic systems.
- Team Player Attitude: Although this is a work-from-home role, collaborating with team members and sharing feedback is important to enhance overall performance.
Ideal candidates, whether freshers or those with up to two years of experience, are encouraged to apply.
Experience
0 - 2 Years
No. of Openings
790
Education
12th Pass
Role
BPO Telecaller
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab