Array ( [0] => bpo-call-center [1] => gurgaon ) BPO Call Center Fresher Jobs in Gurgaon | Latest Vacancies
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BPO Call Center Fresher Jobs in Gurgaon

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12th Pass Freshers For Customer Care Executive

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a Customer Care Executive who is enthusiastic and ready to assist customers with their inquiries and needs. As a vital part of our team, you will play a key role in delivering excellent customer service. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, providing accurate information and solutions in a friendly manner. - **Resolve Issues:** Address customer complaints or concerns effectively, ensuring that problems are resolved in a timely fashion to maintain customer satisfaction. - **Maintain Records:** Keep detailed records of customer interactions and transactions for future reference and reporting purposes. - **Follow Up:** Reach out to customers after their inquiries to confirm that issues are resolved and to ensure they are satisfied with the service received. - **Collaborate with Teams:** Work with other departments to relay customer feedback and help improve products or services. **Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage with customers clearly. A positive attitude and patience are essential to handle various customer personalities. You should be comfortable using computers and navigational tools to record interactions and find product information. While prior experience is not necessary, a willingness to learn and adapt is vital. A 12th-grade education or equivalent is required. You should be able to work independently in a home environment and manage your time efficiently.
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Customer Support Specialist - Freshers

Belivers HR

  • Fresher
  • 6.0 Lac/Yr
  • Gurgaon
Voice Process Chat Process Cold Calling Customer Support Outbound Calling Customer Care International BPO International Voice Process BPO Call Center Call Center BPO Customer Support Voice Process Domestic Voice Process Inbound Voice Process Good Communication Skills
Top BPO in India is Hiring Hiring for International Voice or International Blended Process Location: Gurgaon VoiceEducation: Grad/UGVersant: Voice 65Experience: 1 year of international contact centre experience CTC: Upto 5.50 LPAMIV: 2500Take Home: 38,061 (Max based on last salary)
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Hiring Freshers || Call Center Executive

MK Job Consultancy

  • 0 - 6 yrs
  • 30.0 Lac/Yr
  • Gurgaon Sector 44
Condition Monitoring Outbound Calling International Call Center Customer Support Domestic BPO Voice Process International BPO Cold Calling BPO Non Voice BPO Sales Inbound Process Call Center Inbound Voice Process BPO Sales
The Call Center Associate will be responsible for handling incoming and outgoing calls in a professional manner. This includes answering customer inquiries, resolving issues, and providing information about products or services. The associate will need to maintain a positive attitude and excellent communication skills to ensure customer satisfaction.Key responsibilities include:- Answering incoming calls promptly and professionally- Responding to customer inquiries and resolving issues in a timely manner- Providing information about products or services accurately- Maintaining a high level of customer service at all times- Recording customer interactions and transactions accurately in the systemThe ideal candidate should possess strong communication skills, be able to multitask, and have a customer-centric approach. Attention to detail and the ability to work well under pressure are also important for this role. Previous customer service experience is preferred, but not required. A minimum of a 12th pass education level is necessary for this position.
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Customer Support

Almonds

  • 0 - 1 yrs
  • Gurgaon
BPO Call Center Customer Support
- Handle incoming customer queries and issues: The Customer Support Specialist will be responsible for answering incoming calls, emails, and messages from customers, addressing their questions, concerns, and complaints in a timely and professional manner.- Provide product and service information to customers: This role involves educating customers about the company's products and services, helping them understand features, pricing, and benefits to make informed purchasing decisions.- Assist customers with problem-solving: The specialist will troubleshoot technical issues, provide guidance on using products or services, and escalate complex problems to higher levels of support when necessary.- Maintain customer records: Keeping accurate and detailed records of customer interactions, transactions, inquiries, and complaints is essential to track trends, improve service, and follow up on unresolved issues.- Contribute to team goals: Collaborating with other customer support specialists, sharing best practices, and working together to achieve team objectives and KPIs is a key part of this role.Required Skills and Expectations:- Strong communication skills: The ideal candidate must have excellent verbal and written communication skills to effectively interact with customers and colleagues.- Problem-solving abilities: Being able to think critically, analyze situations, and quickly find solutions to customer problems is crucial in this role.- Patience and empathy: Dealing with frustrated or upset customers requires patience, empathy, and the ability to remain calm and understanding in challenging situations.- Basic computer skills: Proficiency in using computers, navigating software applications, and typing quickly and accurately is necessary for this position. - Customer service orientation: A genuine desire to help customers, provide excellent service, and ensure their satisfaction is a must-have quality for a Customer Support Specialist.
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Hiring Fresher / BPO Telecaller / B.A

Human Spot Advisora

  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Communication Marketing Corporate Marketing Customer Care Customer Support Domestic BPO Call Center
Key Responsibilities:- Make outbound calls to potential customers: This involves contacting individuals or businesses to promote products or services.- Handle customer inquiries: Address any questions or concerns that customers may have regarding the products or services being offered.- Provide information about products and services: Educate customers about the features and benefits of the products or services to entice them to make a purchase.- Maintain a high level of professionalism: Ensure that all interactions with customers are conducted in a friendly and professional manner.- Meet daily call quotas: Strive to achieve daily targets for the number of calls made and contacts established.Required Skills and Expectations:- Excellent communication skills: Ability to effectively communicate and engage with customers over the phone.- Marketing knowledge: Understanding of basic marketing principles to effectively promote products or services.- Customer care skills: Ability to address customers' needs and resolve any issues they may have.- Ability to work in a fast-paced environment: Must be able to handle a high volume of calls and customer inquiries efficiently.- Previous experience in a BPO or call center setting: Familiarity with handling customer queries and conducting outbound calls would be an advantage.
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Call Center Executive Jobs For Freshers - Gurgaon

Kaaya Essential Pvt Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 49
Customer Care CRM Sales Outbound Calling Customer Support Voice Process Cold Calling BPO Sales Inbound Process Call Center Sales
Handle inbound and outbound calls in a professional and courteous manner.Respond promptly to customer inquiries and provide accurate product or service information.Record details of customer interactions, feedback, and complaints in the CRM system.Resolve customer issues by clarifying problems, researching answers, and following up to ensure resolution.Transfer calls or escalate complex issues to the appropriate department when necessary.Maintain knowledge of company products, services, and promotions to provide informed assistance.Meet or exceed daily/weekly performance targets (call handling time, customer satisfaction, etc.).Follow call center scripts, policies, and procedures while maintaining a friendly tone.Work as part of a team to ensure efficient operations and customer satisfaction.
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Fresher hiring for Telecaller (Female)

Homfinity

  • 0 - 2 yrs
  • Gurgaon
Outbound Calling Domestic BPO Inbound Convincing Power Calling BPO Call Center
We are looking for candidates who are willing to make their career in Home loan sector with work life balance
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International Telecaller || Freshers & Experienced

Ishrey Consultancy

  • 0 - 5 yrs
  • Gurgaon
Voice Process International Voice Process BPO Call Center International BPO
Need international voice process executive for gurgaon those who are interested please contact on 9873075055
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Jobs by Popular Location

Customer Care Executive - Full Time - Freshers

Believers HR

  • 0 - 4 yrs
  • 4.5 Lac/Yr
  • DLF Phase III Gurgaon +1 Noida
Customer Care Customer Handling Solving Queries Problem Solving International BPO Customer Service Call Center Customer Support Customer Communication Outbound Calling Banking Process Domestic BPO International BPO Voice Process
Good Communication skillsFresher/Experienced both are Eligible Graduation and Undergraduates both can apply Min 6 months experience in Customer service 5 days working / 6 days working Rotational and Day shift both are available Domestic and international process Both Voice and Non- voice process are availableCab facilities available 30-40% hike on last salary (Experienced)Fresher's salary- from 20k to 25k in hand (depends upon your interview)Location- Gurgaon Contact no- +918527863029 (Ankita)
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Urgent Requirement For Customer Care Executive

Shaping Careers

  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Customer Care Outbound Calling Customer Service Customer Handling International BPO Customer Support Customer Management Customer Communication Call Center Cold Calling
Process: Electronics Outbound processLocation: GurgaonSalary: 24k Shift: Day Shift for Boys & girls.Working days - 5 days working.Qualification: GraduateExperience: Freshers and experiencedResponsibilities: Engage with clients to understand their needsMust have Selling SkillsBuild and maintain strong client relationships to drive sales and customer satisfaction Communication skills: Excellent Ability to work in a fast-paced environment Strong problem-solvingskills
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Hiring Freshers || BPO Telecaller

Vishwadeep Enterprises

  • Fresher
  • Gurgaon
b2b Marketing Customer Support Customer Care Voice Process Corporate Marketing Cold Calling Call Center Domestic BPO BPO Sales BPO Non Voice Cross Selling Sales Process
We are looking for 38 BPO Telecaller Posts in Gurgaon, with deep knowledge in b2b Marketing, Customer Support, Customer Care, Voice Process, Corporate Marketing, Cold Calling, Call Center, Domestic BPO, BPO Sales, BPO Non Voice, Cross Selling, Sales Process and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com
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Opening For Telecalling Executive

Oppurtunity Hubb

BPO Telecaller Telecommunication BPO Call Center Call Center Telesales Customer Focus BPO Sales Cold Calling
FRANKFINN AVIATION SERVICES PRIVATE LIMITEDJOB DESCRIPTIONJob Title Tele Counsellor- DomesticFunction Call CentreJob Location Plot No -21A, near Genpact Building, Sector 18, Gurugram, Sarhol,Haryana 122015Working time 6 Days working (Monday to Saturday)10 am to 7 pm office hoursSunday Fixed offMinimum Education GraduateUndergraduates also applicable (Minimum: 12th Passout with result in hand.)Work Experience 6 months - 8 YearsAge 18 yrs 34 yrsGender Female/ MaleIndustry Exposure Required Good communication in English mandatoryCan communicate in Hindi also.Experience in Outbound Tele calling/Tele Sales/lead generation.Lead Generation process.Outbound Tele calling exposure is preferable.Job Role Make outgoing calls to students to brief them about Frankfinn courses and based on their interest, ask them to attend free career counselling sessions in Frankfinn institutes.Follow up with the students in a timely manner to know the status of their visitCompensation Band 16k to 21k CTC (Average Comms)21k to 30k CTC (Good Comms + relevant exp)CriteriaMin -12th Pass out Candidate.With No MTI-Mother Tongue issue (S-SH, V-VH, P-PH Sound Error)RTI-Regional touch issue (Nepali, Kashmiri, Manipuri, Odisha)Speech Clarity RequiredAge- Min.18 and Max-34Talkative candidate Must spoke 3-4 line on every given topic.
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Walk-in | International Voice Process Executive - Gurgaon/Noida

Career Makers

Customer Care Voice Process Outbound Calling BPO Call Center International Voice Process
Hiring For Both Domestic And International Process.Fresher's/ExperienceUG/GRADSalary-18k-45kLocation-Gurgaon/Noida
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Call Center Agent (0-1 Years) - Female Candidates Required

Ileads Auxiliary Services Pvt Ltd.

  • 0 - 1 yrs
  • Gurgaon
Outbound Calling Domestic BPO Customer Support International Call Center International BPO Voice Process Cold Calling BPO Non Voice BPO Sales Inbound Process Inbound Voice Process BPO Call Center Sales
need good candidates
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Opening For International BPO Executive

Ss overseas

  • 0 - 1 yrs
  • Gurgaon Sector 19
Outbound Calling BPO Voice International BPO International Voice International Voice Process Good Communication Skills Call Center
Hiring for 15 International BPO Executive Jobs in Gurgaon Sector 19, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, LLB with Good knowledge in Outbound Calling,BPO Voice,International BPO,International Voice,International Voice Process,Good Communication Skills,Call Center etc.Key ResponsibilitiesCustomer Support:Handle inbound and outbound calls, emails, or chat queries from international customers.Address customer concerns, provide product/service information, and resolve complaints efficiently.Communication:Maintain a high level of professionalism and fluency while interacting with customers.Adapt communication styles to suit diverse cultural backgrounds.Problem-Solving:Diagnose and troubleshoot customer issues.Provide appropriate solutions or escalate unresolved matters to the concerned departments.Sales (Optional):Upsell and cross-sell products/services when applicable.Meet or exceed assigned sales targets, if applicable.Documentation:Accurately document all interactions and follow-up actions in the CRM system.Prepare reports on customer feedback and recurring issues.Skills and QualificationsEducation:Minimum High School Diploma or equivalent (Bachelors degree preferred).Experience:Prior experience in a BPO or customer service role is advantageous.Freshers with strong communication skills are encouraged to apply.Skills:Excellent verbal and written English communication skills.Active listening and problem-solving abilities.Familiarity with CRM systems and customer service software (e.g., Salesforce, Zendesk) is a plus.Attributes:Customer-oriented mindset with empathy and patience.Ability to work in rotating shifts, including nights and weekends.Cultural sensitivity for dealing with international clients.
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Tele Calling Executive

WMB Solution Company

Outbound Calling Voice Process Customer Focus BPO Sales Call Center BPO Call Center Telesales Cold Calling
I AM HIRING CANDIDATE COMPANY CUSTUMER SUPPORT AND ACCOUNT OPENING WORK
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Tele Calling Executive (Only Females)

RBIz solutions

Cold Calling Telecommunication Negotiation Skills BPO Sales Call Center Basic Computers
Opening for female bank executive, telecaller, receptionist, personal secretary,
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Customer Care Executive (Fresher)

MILP Services

Customer Care Domestic BPO International BPO Voice Process International Call Center Domestic Calling
Profile - Customer Care Qualification - UG / Graduate Experienced - 0 - 3 Years Skills - Excellent Communication Skills
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Call Center Executive

Scinext Group Skills & Technology Private Limited

Customer Support Domestic BPO Voice Process Call Center Executive Call Center Operations Back Office Executive Back Office Incharge Back Office Coordinator KPO Executive KPO BPO Executive BPO Operations Manager
Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.
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BPO Telecaller Jobs For 12th Pass Freshers

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
We are looking for a BPO Telecaller to join our team in Gurgaon. This role is ideal for individuals who are new to the workforce or have up to two years of experience. As a telecaller, you will communicate with customers over the phone and help them with their inquiries.Key Responsibilities:1. **Contact Customers:** You will make calls to existing and potential customers to provide information about products and services. Your ability to communicate clearly will be crucial in explaining details effectively.2. **Answer Inquiries:** You will respond to customer questions and concerns. This requires patience and understanding, as you will need to listen carefully and provide accurate information.3. **Maintain Records:** You will be responsible for documenting customer interactions in detail. Accurate record-keeping is essential to ensure follow-ups and track customer feedback.4. **Follow Scripts:** You will use prepared scripts during calls to ensure consistency and to provide all necessary information to customers. Familiarity with the script will help you manage conversations smoothly.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and must be willing to work full-time from home. Strong communication skills in English and Hindi are essential. A positive attitude, problem-solving ability, and good listening skills will help you succeed in this role. We expect you to be punctual and self-motivated, ready to help our customers with their needs.
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Hiring Fresher - Chat Support Executive - Gurgaon

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
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Hiring For Customer Care Executive

Star Airways

Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
Job Openings for 710 Customer Care Executive Jobs for Freshers in Delhi, Lucknow, Bhopal, Indore, Gwalior, Amritsar, Jalandhar, Gurgaon, Chandigarh, Patna City, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, International BPO, Customer Communication, Cold Calling, Call Center etc.
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