66

Call Center Executive Fresher Jobs in Gurgaon

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a Customer Care Executive who is enthusiastic and ready to assist customers with their inquiries and needs. As a vital part of our team, you will play a key role in delivering excellent customer service. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, providing accurate information and solutions in a friendly manner. - **Resolve Issues:** Address customer complaints or concerns effectively, ensuring that problems are resolved in a timely fashion to maintain customer satisfaction. - **Maintain Records:** Keep detailed records of customer interactions and transactions for future reference and reporting purposes. - **Follow Up:** Reach out to customers after their inquiries to confirm that issues are resolved and to ensure they are satisfied with the service received. - **Collaborate with Teams:** Work with other departments to relay customer feedback and help improve products or services. **Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage with customers clearly. A positive attitude and patience are essential to handle various customer personalities. You should be comfortable using computers and navigational tools to record interactions and find product information. While prior experience is not necessary, a willingness to learn and adapt is vital. A 12th-grade education or equivalent is required. You should be able to work independently in a home environment and manage your time efficiently.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 18
Outbound Calls Tele Counselor Voice Process Inbound Calls Customer Support Cold Calling Domestic Calling Call Center Customer Care Associate
We are looking for a dedicated Tele Caller to join our team in Sector 18. The primary responsibility of this role is to communicate with potential customers and promote our services over the phone. This is a full-time position, and candidates should have completed at least their 12th grade.Key Responsibilities:- **Making Outbound Calls:** Contact potential customers to inform them about our products and services, and generate interest.- **Handling Inquiries:** Respond to customer questions and concerns in a clear and professional manner, ensuring a positive experience.- **Maintaining Records:** Keep accurate records of calls made, customer interactions, and feedback in the company system for future reference.- **Meeting Targets:** Work towards daily or weekly call quotas, contributing to the overall sales and outreach goals of the company.- **Collaborating with Team:** Work closely with team members and supervisors to share insights and improve calling strategies.Required Skills and Expectations:- **Communication Skills:** Strong verbal communication skills are essential to effectively convey information and engage customers.- **Listening Skills:** Ability to listen carefully to customer needs and respond appropriately.- **Basic Computer Skills:** Familiarity with using computers for entering data and managing information.- **Positive Attitude:** A friendly and upbeat demeanor to create a welcoming environment for customers.- **Time Management:** Ability to handle multiple calls efficiently while staying organized and focused on tasks. This position is ideal for individuals looking to start their career in sales and customer service.
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Hiring Freshers || Customer Associate

V Trip Holiday Services Pvt Ltd

  • Fresher
  • 6.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Service Customer Support Interpersonal Skills International Call Center Voice Process Service Marketing Technical Services Inbound Process International Voice Process Grooming Customer Care
- Handle incoming customer inquiries via phone, email, and web chat: The customer associate will be responsible for promptly responding to customer queries and concerns through various communication channels.- Provide technical assistance and troubleshoot issues: The role involves assisting customers with technical issues related to products or services and resolving them in a timely manner.- Maintain a positive and professional attitude: Customer associates must interact with customers in a friendly and courteous manner to ensure a positive customer experience.- Follow up with customers to ensure satisfaction: It is important for the customer associate to follow up with customers after resolving their issues to ensure they are satisfied with the service provided.Skills and Expectations:- Strong communication skills: The customer associate must have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving ability: A strong problem-solving ability is crucial for resolving customer issues efficiently and effectively.- Ability to work in a fast-paced environment: The role requires the ability to work under pressure and handle multiple customer inquiries simultaneously.- Team player: The customer associate should be able to work well in a team environment and collaborate with colleagues to provide excellent customer service.
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  • 0 - 6 yrs
  • 30.0 Lac/Yr
  • Gurgaon Sector 44
Condition Monitoring Outbound Calling International Call Center Customer Support Domestic BPO Voice Process International BPO Cold Calling BPO Non Voice BPO Sales Inbound Process Call Center Inbound Voice Process BPO Sales
The Call Center Associate will be responsible for handling incoming and outgoing calls in a professional manner. This includes answering customer inquiries, resolving issues, and providing information about products or services. The associate will need to maintain a positive attitude and excellent communication skills to ensure customer satisfaction.Key responsibilities include:- Answering incoming calls promptly and professionally- Responding to customer inquiries and resolving issues in a timely manner- Providing information about products or services accurately- Maintaining a high level of customer service at all times- Recording customer interactions and transactions accurately in the systemThe ideal candidate should possess strong communication skills, be able to multitask, and have a customer-centric approach. Attention to detail and the ability to work well under pressure are also important for this role. Previous customer service experience is preferred, but not required. A minimum of a 12th pass education level is necessary for this position.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Gurgaon Sector 49
Customer Care CRM Sales Outbound Calling Customer Support Voice Process Cold Calling BPO Sales Inbound Process Call Center Sales
Handle inbound and outbound calls in a professional and courteous manner.Respond promptly to customer inquiries and provide accurate product or service information.Record details of customer interactions, feedback, and complaints in the CRM system.Resolve customer issues by clarifying problems, researching answers, and following up to ensure resolution.Transfer calls or escalate complex issues to the appropriate department when necessary.Maintain knowledge of company products, services, and promotions to provide informed assistance.Meet or exceed daily/weekly performance targets (call handling time, customer satisfaction, etc.).Follow call center scripts, policies, and procedures while maintaining a friendly tone.Work as part of a team to ensure efficient operations and customer satisfaction.
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  • 0 - 4 yrs
  • 4.5 Lac/Yr
  • DLF Phase III Gurgaon +1 Noida
Customer Care Customer Handling Solving Queries Problem Solving International BPO Customer Service Call Center Customer Support Customer Communication Outbound Calling Banking Process Domestic BPO International BPO Voice Process
Good Communication skillsFresher/Experienced both are Eligible Graduation and Undergraduates both can apply Min 6 months experience in Customer service 5 days working / 6 days working Rotational and Day shift both are available Domestic and international process Both Voice and Non- voice process are availableCab facilities available 30-40% hike on last salary (Experienced)Fresher's salary- from 20k to 25k in hand (depends upon your interview)Location- Gurgaon Contact no- +918527863029 (Ankita)
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  • 0 - 5 yrs
  • Gurgaon
Voice Process International Voice Process BPO Call Center International BPO
Need international voice process executive for gurgaon those who are interested please contact on 9873075055
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Hiring Freshers || Customer Care Executive

Swimmi Chaturvedi Consultant

  • Fresher
  • Gurgaon
Communication Skills Customer Communication Customer Handling Customer Service Customer Care Call Center Basic Computer Skills English
**Job Title:** Customer Care Executive (Voice/Non-Voice)**Location:** Gurgaon**Job Type:** Full-time **Experience:** Freshers are welcome**Job Summary:**We are looking for enthusiastic and customer-focused individuals to join our BPO team in both Voice and Non-Voice processes. The ideal candidates should have good communication skills, basic computer knowledge, and a willingness to learn and grow in a dynamic work environment.**Key Responsibilities:****For Voice Process:*** Handle inbound and outbound calls professionally.* Address customer queries, complaints, and provide accurate information.**For Non-Voice Process:*** Respond to customer queries via email, chat, or ticketing systems.**Requirements:*** Good verbal and written communication skills in English.* Basic computer knowledge and typing speed.* Ability to work in shifts**Salary:** Competitive, based on communication skills**Benefits:**Cab facility, Meal, Bonus**How to Apply:**Send your updated resume to chaturvedi.swimmi227@gmail.com with the subject BPO Executive Application Voice/Non-Voice.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Customer Care Outbound Calling Customer Service Customer Handling International BPO Customer Support Customer Management Customer Communication Call Center Cold Calling
Process: Electronics Outbound processLocation: GurgaonSalary: 24k Shift: Day Shift for Boys & girls.Working days - 5 days working.Qualification: GraduateExperience: Freshers and experiencedResponsibilities: Engage with clients to understand their needsMust have Selling SkillsBuild and maintain strong client relationships to drive sales and customer satisfaction Communication skills: Excellent Ability to work in a fast-paced environment Strong problem-solvingskills
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  • 0 - 1 yrs
  • Gurgaon
Outbound Calling Domestic BPO Customer Support International Call Center International BPO Voice Process Cold Calling BPO Non Voice BPO Sales Inbound Process Inbound Voice Process BPO Call Center Sales
need good candidates
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BPO Telecaller Telecommunication BPO Call Center Call Center Telesales Customer Focus BPO Sales Cold Calling
FRANKFINN AVIATION SERVICES PRIVATE LIMITEDJOB DESCRIPTIONJob Title Tele Counsellor- DomesticFunction Call CentreJob Location Plot No -21A, near Genpact Building, Sector 18, Gurugram, Sarhol,Haryana 122015Working time 6 Days working (Monday to Saturday)10 am to 7 pm office hoursSunday Fixed offMinimum Education GraduateUndergraduates also applicable (Minimum: 12th Passout with result in hand.)Work Experience 6 months - 8 YearsAge 18 yrs 34 yrsGender Female/ MaleIndustry Exposure Required Good communication in English mandatoryCan communicate in Hindi also.Experience in Outbound Tele calling/Tele Sales/lead generation.Lead Generation process.Outbound Tele calling exposure is preferable.Job Role Make outgoing calls to students to brief them about Frankfinn courses and based on their interest, ask them to attend free career counselling sessions in Frankfinn institutes.Follow up with the students in a timely manner to know the status of their visitCompensation Band 16k to 21k CTC (Average Comms)21k to 30k CTC (Good Comms + relevant exp)CriteriaMin -12th Pass out Candidate.With No MTI-Mother Tongue issue (S-SH, V-VH, P-PH Sound Error)RTI-Regional touch issue (Nepali, Kashmiri, Manipuri, Odisha)Speech Clarity RequiredAge- Min.18 and Max-34Talkative candidate Must spoke 3-4 line on every given topic.
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Customer Care Voice Process Outbound Calling BPO Call Center International Voice Process
Hiring For Both Domestic And International Process.Fresher's/ExperienceUG/GRADSalary-18k-45kLocation-Gurgaon/Noida
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  • 0 - 1 yrs
  • Gurgaon Sector 19
Outbound Calling BPO Voice International BPO International Voice International Voice Process Good Communication Skills Call Center
Hiring for 15 International BPO Executive Jobs in Gurgaon Sector 19, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, LLB with Good knowledge in Outbound Calling,BPO Voice,International BPO,International Voice,International Voice Process,Good Communication Skills,Call Center etc.Key ResponsibilitiesCustomer Support:Handle inbound and outbound calls, emails, or chat queries from international customers.Address customer concerns, provide product/service information, and resolve complaints efficiently.Communication:Maintain a high level of professionalism and fluency while interacting with customers.Adapt communication styles to suit diverse cultural backgrounds.Problem-Solving:Diagnose and troubleshoot customer issues.Provide appropriate solutions or escalate unresolved matters to the concerned departments.Sales (Optional):Upsell and cross-sell products/services when applicable.Meet or exceed assigned sales targets, if applicable.Documentation:Accurately document all interactions and follow-up actions in the CRM system.Prepare reports on customer feedback and recurring issues.Skills and QualificationsEducation:Minimum High School Diploma or equivalent (Bachelors degree preferred).Experience:Prior experience in a BPO or customer service role is advantageous.Freshers with strong communication skills are encouraged to apply.Skills:Excellent verbal and written English communication skills.Active listening and problem-solving abilities.Familiarity with CRM systems and customer service software (e.g., Salesforce, Zendesk) is a plus.Attributes:Customer-oriented mindset with empathy and patience.Ability to work in rotating shifts, including nights and weekends.Cultural sensitivity for dealing with international clients.
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Tele Calling Executive

WMB Solution Company

Outbound Calling Voice Process Customer Focus BPO Sales Call Center BPO Call Center Telesales Cold Calling
I AM HIRING CANDIDATE COMPANY CUSTUMER SUPPORT AND ACCOUNT OPENING WORK
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Cold Calling Telecommunication Negotiation Skills BPO Sales Call Center Basic Computers
Opening for female bank executive, telecaller, receptionist, personal secretary,
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gurgaon Sector 20
Customer Relationship Outbound Calling Customer Service Customer Handling Cold Calling Customer Care Call Center Customer Communication Customer Management Customer Support
Good communication skills Customer support Handling callsSolving customer queries Interested candidates can call HR Sonal 7703812770
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Call Center Executive

Scinext Group Skills & Technology Private Limited

Customer Support Domestic BPO Voice Process Call Center Executive Call Center Operations Back Office Executive Back Office Incharge Back Office Coordinator KPO Executive KPO BPO Executive BPO Operations Manager
Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.
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  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Gurgaon Sector 44
Customer Care Customer Service International Call Center Voice Process Inbound Voice Process English Language Inbound
We are seeking highly motivated and skilled Customer Service Executives with multilingual abilities to join our team at Policy bazaar. The ideal candidates will be fluent in English and Hindi.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Customer Care Customer Service International Call Center
Hiring for Voice and Non-voice processQualification-12 th can applyJob Location GurgaonFresher and Experienced both can applySalary- up to 24K CTCRotational ShiftExcellent communication skills required6 days workingFor More Information Contact@9056095267,Email-id- info.skywaysolution@gmail.comMansi Sharma HR
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management Cold Calling Customer Communication Call Center
Job Openings for 808 Customer Care Executive Jobs for Freshers in Delhi, Gurgaon, Chandigarh, Jalandhar, Amritsar, Lucknow, Gwalior, Patna, Bhopal, Alwar, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, Cold Calling, Customer Communication, Call Center etc.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
Job Openings for 710 Customer Care Executive Jobs for Freshers in Delhi, Lucknow, Bhopal, Indore, Gwalior, Amritsar, Jalandhar, Gurgaon, Chandigarh, Patna City, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, Customer Management, International BPO, Customer Communication, Cold Calling, Call Center etc.
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Customer Associate Jobs For B.A Freshers

V Trip Holiday Services Pvt Ltd

  • Fresher
  • 6.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Service Customer Support Interpersonal Skills International Call Center Voice Process Service Marketing Technical Services Inbound Process International Voice Process Grooming Customer Care
As a Customer Associate, you will be responsible for providing excellent customer service through various channels, such as phone calls or emails. Your key responsibilities include maintaining positive customer relationships, resolving customer issues promptly and efficiently, and promoting products or services. You will need to have strong interpersonal skills, the ability to work in an international call center environment, and a good understanding of customer support practices. A graduate degree is required for this full-time position, and previous experience in customer care or service marketing is a plus. Working from home, you will need to be self-motivated, organized, and able to effectively communicate with customers and team members.
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