Array ( [0] => bpo-operations [1] => kolkata ) BPO Operations Jobs in Kolkata,BPO Operations Job Vacancies in Kolkata West Bengal
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BPO Operations Job Vacancies in Kolkata

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Interview For Customer Service Associate || 12th Pass - Freshers

Aerodrome

  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Listening Skills Problem-solving Teamwork Time Management Customer Service Computer Skills Customer Guidance Customer Relationship BPO Operations
We are looking for a motivated and friendly Customer Service Associate to join our team in Kolkata. This entry-level position is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service.Key Responsibilities:1. **Customer Support**: Assist customers by answering their queries via phone, email, or chat. You will be the first point of contact, so a helpful attitude is crucial.2. **Issue Resolution**: Identify customer issues and provide appropriate solutions. You will need to listen carefully and resolve problems effectively to ensure customer satisfaction.3. **Product Knowledge**: Learn about the products and services offered. Understanding what we provide will help you answer questions and guide customers.4. **Feedback Collection**: Gather feedback from customers and share it with the team. This information helps us improve our services and enhance the customer experience.5. **Team Collaboration**: Work closely with your colleagues to ensure a smooth operation. Good communication and teamwork skills are essential for success in this role.Required Skills and Expectations:Candidates must be good communicators with a positive attitude and patience when dealing with customers. A basic understanding of computers and the ability to learn quickly are important. You should also be willing to work full time in the office environment and adapt to the fast-paced nature of our customer service operations.
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Interview For Collection Agent || 10th Pass - Freshers

PIONEER INCORPORATED

  • 0 - 5 yrs
  • 1.5 Lac/Yr
  • Tollygunge Kolkata
Collections Recovery BPO Operations
Need Telecaller for Banking and Finance Emi Collection Over Telephone
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Hiring For 10th Pass Freshers - Customer Service Associate

Fly Careers

  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
International BPO Customer Care Cons Customer Guidance Customer Relationship BPO Operations Domestic BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are seeking a Customer Service Associate to join our team in Kolkata. This is an excellent opportunity for individuals with little to no experience who are eager to learn and grow in a customer-focused environment.Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or chat to address their inquiries and resolve issues. You will be the first point of contact, making a positive impression essential.2. **Order Management**: Assist customers with placing orders, tracking shipments, and handling returns. You will ensure that all transactions are accurate and timely.3. **Problem Solving**: Identify customer issues and provide appropriate solutions. This requires patience, empathy, and effective communication skills to ensure customer satisfaction.4. **Record Keeping**: Maintain accurate records of customer interactions and transactions. This will help in analyzing customer needs and trends for future improvements.5. **Collaborate with Team**: Work closely with colleagues and other departments to enhance the customer experience. Teamwork is crucial for resolving complex customer inquiries efficiently.To be successful in this role, you should possess strong verbal and written communication skills, a positive attitude, and a willingness to learn. Being organized and detail-oriented will help you manage customer requests effectively. A basic understanding of computers and technology is also important, as you will be using various tools to assist customers.
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Urgent Requirement For Customer Service Associate

ProlificHr

  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Kolkata
Domestic BPO BPO Customer Guidance Customer Care Cons BPO Operations
### **Job Title: Customer Support Executive (Call Centre)****Location:** Kolkata**Job Type:** Full-Time#### **Job Responsibilities:*** Handle inbound and outbound customer calls professionally.* Resolve customer queries in a timely and efficient manner.* Maintain accurate records of customer interactions in the system.* Follow company guidelines and maintain call quality standards.#### **Eligibility Criteria:*** Minimum Qualification: 12th Pass / Graduate.* **Freshers cannot apply.*** **Minimum 3 months of BPO experience is mandatory.*** **Intermediate level of English communication is required.*** Basic computer knowledge is essential.#### **Job Details:*** Day Shift only.* Sunday Fixed Off + Selective Government Holidays.* No Sales / No Targets.* KPI-based Incentives.* Immediate Joiners Preferred.#### **Salary:*** As per industry standards (Based on experience and interview performance). Interested candidates can call or WhatsApp: **6291197911**
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Jobs by Related Category

Sales Coordinator - Kolkata

Tatwa Technologies ltd

  • 1 - 7 yrs
  • 1.8 Lac/Yr
  • Kolkata
BPO Operations Corporate Sales Customer Support Direct Sales Sales Administration
Immediate Joiners Job Profile - Education Counselor Salary -15k fixed in hand salary+ incentives 6 days working Fixed week off - Sunday Education Qualification - Graduation and aboveLocation - Salt Lake Sector 5Interested candidates apply immediately
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Customer Service Associate Jobs For Freshers - Kolkata

NSB BPO Solutions Private Limited

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Kolkata
BPO Operations Domestic BPO Customer Relationship
Customer care executive.
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Face-to-Face For Customer Service Associate Jobs (Freshers)

Cloud Vista Services

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Kolkata
Customer Care Cons BPO Operations Domestic BPO BPO MS Excel Inbound Calls Outbound Calls
Key Responsibilities:1. Handle inbound and outbound calls: You will be responsible for answering customer inquiries and resolving issues over the phone.2. Provide excellent customer service: Ensure that customers are satisfied with the resolution provided and maintain a positive interaction throughout the call.3. Document customer interactions: Record relevant information about each customer interaction accurately for future reference.4. Assist customers with product inquiries: Help customers with any questions they may have regarding the company's products or services.5. Collaborate with other team members: Work closely with your team to ensure a seamless customer experience and resolve any escalated issues efficiently.Required Skills and Expectations:- Strong communication skills: You should have excellent verbal communication skills and be able to convey information effectively.- Good problem-solving abilities: Ability to think on your feet and come up with solutions to customer issues promptly.- Basic computer skills: Proficiency in MS Excel and the ability to navigate through different software systems.- Patience and empathy: Display patience and empathy towards customers, even in challenging situations.- Ability to work in a fast-paced environment: Be able to multitask and handle a high volume of calls efficiently.
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Urgent Requirement For BPO Team Leader

Pemlix Technology Solutions Pvt Ltd

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Taratala Kolkata
BPO Operations BPO Call Center Outbound Voice Process BPO
Hiring: Customer Support Associate (UK Non-Voice)Join our BPO team for a UK non-voice process. Handle customer and take survey training will be provided!Requirements: Good written English, basic computer skills,freshers welcome.Schedule: 6 days/week, Sunday fixed off.Perks: Training, growth, attractive salary + incentives.Location: Work from office only (Behala-Taratala)
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Fresher hiring for Customer Care Executive

Career Comfort

  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Kolkata
BPO Operations International BPO Customer Service Customer Care Customer Handling Customer Communication
Customer Support Executive NIGHT SHIFT (Inbound Voice)LocationSalt Lake, SectorV, Kolkata (On-site with free cab drop service)Shift & ScheduleNight Shift aligned with U.S. time zonesDays Off: Fixed weekends Saturday & SundaySchedule: Monday to Friday workweekAbout the RoleHandle inbound voice calls from U.S. Healthcare service/customersno sales, no targets.Resolve queries professionally and accurately, ensuring timely issue resolution.Listen actively, empathize, and provide clear, personalized support.RequirementsStrong communication skills in English (verbal&written), preferably US accent-neutral.Minimum 12th pass; graduation or diploma is a plus.Comfortable working night shifts in U.S. time zones.Preferred: Fresher/Prior experienced, All are welcome.Compensation & BenefitsIn-hand Salary: 15,00019,000 per monthTravel Allowance + Subsidized MealsFree Cab Drop after night shiftAttendance Bonus: 1,000 per monthAnnual Performance Bonus: Up to 15,000PF & ESI coverageInterested candidates are encouraged to apply immediately:
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Face-to-Face For Customer Service Associate Jobs (Freshers)

Wipro Insurance Solutions

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Good Communication Skills Proficiency in English International BPO BPO Operations Voice Process Customer Care Associate
Hiring for Customer Service Associate Jobs in Wipro Kolkata, for Freshers,Required Minimum Educational Qualification is : 12th Pass with Good Communication Skills, Proficiency In English, International BPO, BPO Operations, Voice Process, Customer Care Associate etc. International Voice Process. Interested candidates please WhatsApp me at 6290873221.
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BPO Executive (Freshers) Kolkata

Eclick softwares and solutions pvt ltd

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Kolkata
Outbound Calling BPO Operations International BPO Outbound Sales
Candidate must be fluent in EnglishCandidate must be sales driven or interested in sales processCandidate must be comfortable to work in Kolkata location and onsite modeCandidate must be graduated in any stream.
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Airport Customer Service Associate (Freshers) Kurnool/Visakhapatnam/Guwahati

DPSR Consultancy Solutions

Customer Management Airport Representative Airport Ticketing Airport Operation Airport Executive Passenger Service Associate Guest Handling BPO Sales Ground Staff Air Ticketing Cabin Crew Aircraft Maintenance
Hiring for 76 Airport Customer Service Associate Jobs in Madurai, Visakhapatnam, Kolkata, Kurnool, Hubli, Nagpur, Indore, Bhubaneswar, Surat, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Management, Airport Representative, Airport Ticketing, Airport Operation, Airport Executive, Passenger Service Associate, Guest Handling, BPO Sales, Ground Staff, Air Ticketing, Cabin Crew, Aircraft Maintenance etc.
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Higher Secondary Freshers For Customer Service Associate

Zentelex Pvt Ltd

Customer Care Cons BPO Operations Customer Relationship
We are seeking a customer-focused Customer Care Executive to join our team. will be responsible for handling inbound and outbound customer interactions, addressing inquiries, and driving sales conversions through excellent service and communication.
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Hiring For Secondary School Freshers - Customer Service Associate

Career Comfort

  • 0 - 4 yrs
  • Salt Lake Kolkata
Customer Relationship BPO Operations International BPO Domestic BPO BPO Non Voice Customer Care Cons BPO
Urgent hiring for an MNC in Kolkata (Night Shift)Job position: Customer Support ExecutiveJob Perks:Salary 15K to 19K (depending upon experience)Work from officeFixed weekend (Sat & Sun) offFree Cab drop facility providedNo Sales, No TargetTravel Allowance Subsidised mealsPF & ESI availableAttendance allowance of 1k per month providedLucrative bonus of upto 15k annually availableDesired Profile:Must have excellent communication skills in English (both oral and written)Willingness to work in night shift and join ASAPOther Details:Process: inbound voice process (US healthcare)Night shift5 days working & 2 days weekly offLocation Salt Lake, sector -5 , KolkataFor more details, please call or whatsapp as you prefer to HR Jayant, Contact number- 7982605331
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Hiring Acquisition Executive For Kolkata

ReleaseMyAd Media Pvt Ltd

  • 1 - 2 yrs
  • Kolkata
Communication Sales Client Acquisition Business Development BPO Operations Tele Sales Officer Tele Sales Manager Soft Skills Sales Call Inbound Calls Outbound Calls
- Serve as first point of contact for customer inquiries via call, chat & email.- Assist with newspaper ad queries, provide quotations, and nurture client relationships.- Collaborate with teams, meet revenue targets, & ensure high-quality service.
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Customer Service Associate

Pemlix Technology Solutions

  • 0 - 1 yrs
  • Taratala Kolkata
Understands English International BPO Customer Care Cons Good Communication Skills Customer Guidance BPO Non Voice Non Voice Process BPO Operations
Hiring for International UK Process,English Communication is Mandatory.Freshers and Experienced Candidates required,Full time shiftWork from Office only,Fixed Day shiftGood salary package with incentives.
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Walk-Ins Interview For Hiring For Customer Service Associate

Career Comfort

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Salt Lake Kolkata
Customer Care Cons International BPO BPO Operations Customer Relationship Customer Guidance
Exciting Job Opportunity with an MNC in Kolkata (Night Shift) Location: Salt Lake, Sector-5, Kolkata Salary: 15,000 - 19,000 (based on experience) Work Mode: On-site Week-offs: Fixed weekends (Saturday & Sunday)Why Join Us? Perks & Benefits:Free cab drop facility No sales, no targets Travel allowance Subsidized meals PF & ESI benefits Attendance allowance of 1,000/month Annual bonus opportunity of up to 15,000 Requirements:Strong communication skills in English (spoken and written) Willingness to work night shifts Prior experience in inbound voice processes, preferably in US healthcare, is a plus.Process:Inbound voice (US healthcare domain). Interested? Call HR - Sumit at 7005137976 to apply!Dont miss this opportunity to work with a leading multinational company and grow your career.
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Opening For Axis Bank Assistant Manager

Scinext Group Skills & Technology Private Limited

Banking Operations Banking Executive Priority Banking Back Office Staff Back Office Executive Back Office Assistant Calling Executive BPO Operations
Job Title: Axis Bank - Young Banker ProgramApply here Program OverviewProgram StructureThe Young Bankers Program is divided into three phases:1. Campus Training (120 days): This phase includes intensive classroom training, covering various aspects of banking, including products, services, and operations.2. Internship (90 days): During this phase, you will be assigned to a branch, where you will gain hands-on experience in banking operations, customer service, and sales Salary 25k,3. OJT-On-the-Job Experience (5 months): After completing the internship, you will be assigned to a branch, where you will work as a full-time employee, applying the skills and knowledge gained during the program.Full SalaryJob ResponsibilitiesAs a Young Banker, you will be responsible for: Assisting in branch operations and customer service Learning and developing skills in banking products and services Participating in sales and marketing initiatives Collaborating with cross-functional teams to achieve business objectives Maintaining high levels of customer satisfaction and service qualityEligibility Criteria Be a female candidate Be a graduate/postgraduate from any discipline with 50% aggregate (10th, 12th & Graduation) Below 30 years oldSalary : CTC: 4.47 LPALocationThe Young Bankers Program is available across various locations in India.Program Fee : 2.37 lac + GSTHow to ApplyIf you are a motivated and talented individual looking to launch a career in banking, apply now!Join us our Verified Channels for new updateshttps://whatsapp.com/channel/0029VajnE7K3wtb7TuVACK3lPlease submit your resume now, including your resume, cover letter, and contact information. Our team will contact you for further processing.
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Customer Support Operations

RM Consulting Services

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Kolkata
Higher School Certificate Hindi BPO
Job Title: Customer Support AssociateSalary: Rs. 10,000 per month in hand Educational Qualification: 12th Pass (minimum)Required Skill: Hindi communicationAdditional Skills (often desirable but not always mandatory):Computer literacy, especially familiarity with email and ticketing systemsExcellent communication and interpersonal skillsProblem-solving abilitiesPatience and ability to handle difficult customers
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Urgent Requirement For Process Team Leader

PARTH TECHNOCOMM SOLUTIONS PVT.LTD.

  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Salt Lake Kolkata
Legal Process Outsourcing Team Building Mentoring BPO Operations Team Leader People Management
Strong leadership abilities are integral in inspiring and motivating team members, setting clear expectations, providing guidance when needed and offering guidance and support when required.Excellent verbal and written communication skills are required for effectively conveying instructions, providing feedback.Team Leaders with these skills combined with industry knowledge and experience can effectively lead their teams, drive performance, and achieve success.Experience in Australian Energy Process.
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Freshers For Customer Service Associate - Gaya/Katihar

Fly Careers

Customer Guidance Customer Relationship BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
Job Openings for 20 Customer Service Associate Jobs for Freshers in Kolkata, Patna, Gaya, Purnia, Katihar, Bhubaneswar, Samastipur, Bihar, Paschim Bardhaman, Purba Bardhaman, Hooghly, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, Bachelor of Hotel Management with Good knowledge in Customer Care, Customer Guidance, Customer Relationship, BPO Operations, Domestic BPO, International BPO, BPO Non Voice, Non Voice Process, Chat Support, Chat Process, BPO etc.
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Call Center Executive

Scinext Group Skills & Technology Private Limited

Customer Support Domestic BPO Voice Process Call Center Executive Call Center Operations Back Office Executive Back Office Incharge Back Office Coordinator KPO Executive KPO BPO Executive BPO Operations Manager
Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.
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