Relationship Manager Female Graduate Jobs in Pune

We are looking for a dedicated and organized Customer Service Manager to lead our customer service team in Baner, Pune. This role is ideal for someone with 1 to 3 years of experience in customer service. The Customer Service Manager will oversee day-to-day operations, ensuring that our customers receive the best possible support and assistance. You will manage a team, set goals, and track performance to enhance customer satisfaction.Key Responsibilities:1. **Team Leadership**: Supervise and motivate the customer service team to achieve high performance. You will provide training and support to help team members develop their skills.2. **Customer Support Management**: Address customer inquiries and issues efficiently. This includes resolving complaints and ensuring that each customer has a positive experience with our services.3. **Performance Monitoring**: Analyze team performance and customer feedback to identify areas for improvement. You will use this information to implement strategies that enhance service quality.4. **Reporting**: Prepare and present reports on team performance and customer satisfaction metrics to management. This will help inform decisions about service improvements.Required Skills and Expectations:The ideal candidate has excellent communication and interpersonal skills. You should be able to work well under pressure and be solution-oriented. Strong organizational skills and the ability to manage multiple tasks are essential. A graduate degree is required, and experience in customer service management is a must. Being a female candidate is a preference for this role.

We have vacant of 1 Back Office Assistant Job in Bhosari MIDC, Pune, Experience Required : 1 Year Educational Qualification : B.Com Skill Microsoft Excel, Customer Relationship, Microsoft Word, Internal Communication, General Office Management, Followups etc.

Good knowledge of banking and finance sector with clerical work and also knowledge of computer excel typing.

Convert prospects into customers by providing a visit of the projectsPlan approaches and pitches.Build relationships with new and existing clientsStrong communication and interpersonal skills.Excellent negotiation and persuasion abilities.Ability to work independently and as part of a team.Minimum 0 to 3 Years exp in Flat Selling Contact Person- Deepak - 7757087059

Job Openings for 5 Office Assistant Jobs for Freshers in Koregaon Park, Pune, having Educational qualification of : B.A, B.Com with Good knowledge in Good Communication Skills,Microsoft Word,Microsoft Excel,Customer Relationship,Microsoft Office,Clerical Work,Administrative Skills,Basic Computers,Typing,Calendar Management etc.

Drive sales and meet targets by engaging with potential and existing clients via phone, email,and in-person meetings. In this employment, you are required to do at least 3 client meeting in a week and ensureeffective communication and relationship management Consult with Product expert Team if any Query arises from Client. To Convert Prospect into Customers and generate revenue and achieve the assigned RevenueGoal. Provide regular sales reports and feedback to the Sales Manager. To be informed about competing products and their pricing. To update daily tasks, activities in CRM. This is a Hybrid employment You will be required to be available over phone and a Laptop withan Internet connection. Adhere to all company policies and To ensure that employee performance will not suffer in remote work arrangements, we adviseour remote employees to: Choose a quiet and distraction-free working Have an internet connection thats adequate for their Dedicate their full attention to their job duties during working Adhere to break and attendance schedules agreed upon with their You are required to attend the Online Training of 4-5 days via remote session. Visit to Jaipur Head Office for approx. 10 days which is subject to clearing the assessments andOJT. Visit to Jaipur Head Office once in every quarter.

Immediate Joining... Work Timings - 10 to 7.. EA to CEO... Fluency in English and Marathi is desired... Knowledge of Internet, E-mail, basic knowledge of MS Word & Excel, Internet Browsing, Facebook & Instagram is Must... Pleasing Personality, Good Communication Skills essential

Sales profileSales of financial products

R Customer Relation Manager (Service) - Roles & Responsibilities1 Attendance Register / Biometric and Minimum office attendance should be 95% 2 Pre intimation of leave before 4 days is must, leave application should be approved by SM in advance.3 Candidate is responsible for NPS score target as per RIPL.4 Monitoring and adherence of Standard operating Care 2.0 process.5 Monitoring of requirement of enablers as per Care 2.0 Process.6 Evaluation of reports shared to Care Champion and Renault.7 Monitoring the CR department KPIS SDR/PSF/IFC as per the Target.8 Arranging and organizing the Service Promotional activities as per RIPL guidelines.7yhggnb nb9 Involve in Critical Customers case as and when required.10 Handling and attending all source of customer complaints issues and required corrective action to minimize the same.11 Taking the reports from all CR Department key role Holders e.g. CRE'S/Drivers/Housekeeping Staff.12 Prepare monthly improvement plan for Contact, appointments & turn up ratio and lost customer.13 Update to concerned SA about complaint received for their vehicle & action 14 Responsible for Resolution of all customer complaints within 3 days.15 Weekly report on nature & trend of complaints received with status of pending 'vs' resolved complaints, make a action plan with SM to minimise customer complaint.16 Quality meeting board is updated as per norms.17 Customer complaint Reply on all source of complaints.18 Replies and Update on customer complaints escalation to RIPL.19 Correspondence to Interdepartmental on various issues like DMS/Internet, Housekeeping, etc.20 Preparation of Presentation on activities done/Montly Review and its MOM.21 Sharing of all CR department required reports to SM/GM as per applicable.22 Responsible for maintaining the Customer Satisfaction KPIS.

Job PurposeTo engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a window' to talk to the bank whenever customer needs.Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed.So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters setRequirement:Graduate with good communication skills and flair for salesKnowledge and experience in Banking and NBFC products

CLIENT HUMAN RESOURCES EXECUTIVERoles & Responsibilities: HR Recruiter is different from corporate Hr and this profile as Client HR is entirely a different platformto make you understand a more about profile we have tried to explain with simple scenarios. 1. For any Company Clients are the important masters for any business, so when it comes to client Interaction, its mandatory in all means the client doesnt feel in any negative way.2. For example a US client project is running in Bangalore, with a team of developers, when the client feels one particular division of the Project they are not satisfied with, It will be your duty to make ensure and analyse where the mistake is happening by discussing with both sides project managers, team leaders and reporting the same to your seniors and the Client side coordinator also. If needed taking steps either the project development team is being changed or team lead to be changed or giving suggestions to the Project manager based on the expectations of the Client.3.In certain cases our team would have done the best from our end, but the client side would be facing certain issues in terms of communication and coordination, its your duty to make the client side to understand the problem or give them suggestions or changing the coordinator 4. When a new client is being brought in, its your team responsibility to make the client team about the nature of business, how the work flow will go and process will go and based on client requirement allotting the project team and if the client requires changes making them happen.Above stated are few scenarios of your roles and responsibilities. As its 70-percentage dependent on the client scenario, we have stated that the professional should be pleasant looking, friendly and extrovert in nature.

Assists in resolving customer complaints, and coordinates factory assistance when all dealership resources have been exhausted.Ensures that new vehicles are properly prepped for delivery.Assists in the delivery of new and used vehicles, ensuring that each customer is informed of his/her warranty details, maintenance schedule and proper use of the vehicle's features, particularly those related to safety. Explains the hours of operation and location of the service and parts departments.Coordinates customer follow-up programs.Schedules and confirms service appointments for any new customers experiencing mechanical problems. Follows up with all parties after repair has been completed.Prepares monthly reports on the status of customer satisfaction in the dealership, including results of all factory-generated surveys.Discusses dealership customer satisfaction standings with the general manager and department managers, monitoring significant changes and determining possible contributing factors.Maintains a case history file of all customer complaints and problems, documented with customer's name, type of vehicle, date of contact, nature of problem, personnel involved and detailed description of resolution.Reviews all post-sale service cases with the service manager once a month.Maintains a file of the dealership's customer satisfaction achievements.Assists service customers during the morning service rush, when possible.Writes articles for customer newsletters.

Job Description: GRE He/she should supervise the barbers duties of switching on the warmers, sanitizing the backwash and whether the towels are rolled. He/she should supervise the cleaning done by the support staff Its mandatory for the manager to check the cleanliness of the barber stations ,VIP suite and VIP washrooms Its mandatory for the managers to be a part of every consultation Managers should be well groomed themselves and also supervise the grooming of the staff He/she should tally business cash three times in a day Managers should be vigilant when it comes to maintenance issues as there is a possibility of it hampering the business Managers should stand on the floor when the services are going on. This is to check if the service sops are followed by the barbers Managers should make sure that the beverages (that are served to the client) arent delayed and cookies served to every guest He/she has to take feedback and click a picture of every client He/she must carry out other duties related to the smooth operations of the store and company.Job Type: Full-timeSalary: Up to 25,000.00 per monthSupplemental Pay: Commission payExperience: Front desk: 1 year (Required)Language: English (Preferred)Work Remotely: No

Collaboratively work with the sales and marketing team to develop lead generation strategies to generate lead opportunities with prospective clients Initiates and participates in new business pitches with sales team and subject matter experts and own follow-through with the lead prospect Cold call people using a given phone directory to sell products Generate leads by approaching new customers Maintain a healthy pipeline of prospects and meeting targets on regular basis. Targeted business and revenue generation.

Inside Sales Executive Responsibilities:Job briefWe are looking for a high-performing Sales Executive to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. Responsibilities Achieve growth and hit sales targets by successfully. Design and implement a strategic business plan that expands companys customer base and ensure its strong presence Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Identify emerging markets and market shifts while being fully aware of new products and competition statusRequirements BE/Diploma ( Electricals or Electronics ). Conducting market research to identify selling possibilities and evaluate customer needs Actively seeking out new sales opportunities through cold calling, networking and social media Setting up meetings with potential clients and listening to their wishes and concerns Proven experience as a Sales Executive or relevant role Proficiency in English / Hindi / Marathi Excellent knowledge of MS Office Thorough understanding of marketing and negotiating techniques Fast learner and passion for sales Self-motivated with a results-driven approach Aptitude in delivering attractive presentations

Role & Responsibilities:1. Group Coordination With Customers Regarding Payments And Their Follow Ups.2. Maintain Database In Excel Or CRM Software.3. Assistance / Coordination To Sales Team.4. Message Sending/Drafting, Whatsapp Program Invitation Sending/Drafting.5. Handle Social Media Posting Blogs/Video Etc6. Work Progress Report, Developing Error Free MIS Reports.7. All Vendor Coordination, Searching Of Vendor If Required And Tie Up And Negotiate.8. Pre Arrangement & Post Arrangement Of Exhibition And Workshop.9. Pre And Post Sales Calling.10. Closing The Sales.11. Meeting Fixing.12. Executive Assistant To Director.

Sales of various financial products