Hospitality Job Vacancies in West Bengal

We are looking for enthusiastic individuals to join our team as Air Hostesses in Bardhaman, India. This full-time position is ideal for freshers who are ready to embark on a new career in aviation. Key Responsibilities:1. **Passenger Safety and Comfort**: You will ensure the safety and well-being of passengers throughout the flight, providing assistance during emergencies while making their journey as comfortable as possible.2. **Customer Service**: You will greet passengers, assist with boarding, and respond to inquiries. Your friendly demeanor will help create a welcoming atmosphere on the flight.3. **Food and Beverage Service**: You will serve meals and drinks to passengers during the flight, ensuring that all dietary requirements are met and maintaining high standards of service.4. **Cabin Inspections**: You will conduct pre-flight checks to ensure the cabin is clean, stocked with supplies, and that safety equipment is functional.Required Skills and Expectations:Candidates must have completed at least 10th grade and possess excellent communication skills, with a friendly and approachable personality. You should be a team player, ready to collaborate with colleagues to provide outstanding service. A willingness to learn and adapt quickly to new situations is crucial. Punctuality and professionalism are expected as you represent the airline. This position offers a unique opportunity to develop a career in the aviation sector, providing service to travelers from around the world.

Key ResponsibilitiesWelcome customers and visitors as they enter the branch.Guide customers to the appropriate department or banking officer.Answer phone calls, emails, and general inquiries.Assist customers with account-related requests, forms, and documentation.Schedule appointments with relationship managers or loan officers.Provide information about banking products and services.Handle customer complaints and direct them to the relevant team for resolution.Maintain visitor records and branch reception areas.Support administrative tasks such as filing, data entry, and record keeping.Ensure compliance with bank policies, confidentiality standards, and security procedures.Required SkillsStrong communication and interpersonal abilities.Customer service orientation.Basic understanding of banking products and processes.Computer proficiency, including office software and banking systems.Organizational and multitasking skills.Professional appearance and behavior.Ability to remain calm and courteous under pressure.Typical QualificationsA bachelor's degree is often preferred.Prior experience in customer service, reception, or banking is an advantage.Knowledge of local languages and English can be beneficial.Career GrowthA Front Desk Representative can progress to roles such as:Customer Service ExecutiveRelationship OfficerPersonal BankerBranch Operations ExecutiveAssistant Branch Manager (with experience and additional training)

The Ground Staff position involves various support functions in the airport environment, ensuring smooth operations and excellent customer service. **Key Responsibilities:**- **Check-In Assistance:** Help passengers during the check-in process, ensuring they receive their boarding passes and understand the flight details.- **Baggage Handling:** Safely manage luggage and cargo, ensuring proper loading and unloading to prevent damage or loss.- **Customer Service:** Provide assistance to passengers with inquiries, complaints, or special requests, ensuring a pleasant travel experience.- **Safety and Security Checks:** Conduct security checks on luggage and ensure compliance with safety regulations to maintain a secure environment.- **Coordination with Airlines:** Liaise with different airline teams to confirm schedules and coordinates for flights, facilitating effective communication.- **Emergency Response:** Be prepared to respond to emergencies promptly and assist in evacuation procedures if necessary.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with passengers and colleagues. A friendly and professional demeanor is essential for providing excellent service. Basic computer skills are necessary for using check-in systems and managing booking information. Attention to detail is crucial for ensuring compliance with safety regulations and proper handling of luggage. A proactive attitude and the ability to work under pressure are important in a fast-paced airport environment. A background in any of the listed educational qualifications is acceptable, with a willingness to learn and adapt in a team-oriented setting.

We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.

Job Opening Housekeeping Staff (Male)THY SOULMATE A Cluster of Homestays, North Bengal Location: Rishyap / Lava, Kalimpong District, North BengalTHY SOULMATE is a group of beautiful nature homestays located in the scenic hills of Rishyap and Lava. We are currently looking for a dedicated and responsible Male Housekeeping Staff, preferably from Midnapur District, who can assist with daily homestay operations and maintain cleanliness standards. Job ResponsibilitiesThe selected candidate will be responsible for supporting the smooth operation of the homestay, including:Cleaning and maintaining guest rooms, bathrooms, and common areasChanging bed sheets, pillow covers, towels, and ensuring rooms are properly prepared before guest check-inMaintaining overall hygiene and cleanliness of the homestay propertyAssisting guests politely with basic needs during their stayHelping with basic homestay tasks such as serving tea/food when requiredSupporting the homestay manager with daily operational activitiesReporting any maintenance or repair issues immediatelyEnsuring guests experience a comfortable and welcoming stay Candidate RequirementsMale candidate preferredPreferably from Midnapur DistrictHonest, disciplined, and hardworkingAbility to work in a hill station environmentBasic understanding of cleanliness and hospitalityPrior experience in hotel, resort, or homestay housekeeping will be an advantage (not mandatory) Salary & BenefitsSalary: 7,000 per monthAccommodation: Can be provided at the homestayFriendly working environment in a peaceful hill destination How to ApplyInterested candidates can contact via Call or WhatsApp for more details.

Full job descriptionUrgent Need Housekeeping Staff9 to 12 Hours Duty Time.Need To Pay Registration Fees after selectionTraining will be provided and job details will be explained before joining.PF & ESI Scheme Applicable.Minimum 10th Pass Required.Age Need 25 To 50.Speak Hindi, Bengali.Contact : AMS Consultancy 9051623344

Requirement of Ground Staff JobsCall For Enquiry Mr. Pawan Singh TomarJob description ( Airport Ground Staff Job )Work Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processes. Duties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operations. Staff also manage ticketing, boarding passes, and customer inquiries at the terminal. Professionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits: Company-provided accommodation near airport locations. Cab facility available for pick-up and drop across shifts. Daily meal allowance or in-shift meals provided. Comprehensive medical and insurance coverage for employees. Uniform and grooming support as per airline standards. Opportunities for career growth and skill development within the aviation sector. Intermediate or Equivalent Age 18 - 47 10th, 12th and Graduation Candidate RequiredResponsibilities Ticket Booking Support Flight Information Desk Booking Amendments Customer Query Handling Payment Processing The purpose of a Supervisor is to ensure the smooth and efficient running of operations at an airport. This involves overseeing the day-to-day running of the airport, managing staff, dealing with passenger queries and complaints, monitoring the airfield, and ensuring that all safety and security regulations are followed. The Airport Operations Supervisor is also responsible for liaising with other stakeholders such as airlines, suppliers, and government agencies to ensure the airport runs effectively. They must also work closely with their team to ensure that all operational goals are achieved. Assist in developing emergency response plans, and respond to emergency situations. Monitor airport operations, including traffic flow, baggage handling, and cargo operations.Role: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any Postgraduate10th & 12th Pass Candidate can also apply

Join our dynamic team in Kolkata as a cabin crew Staff Executive. In this role, you will support airport operations and ensure a smooth travel experience for customers.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with check-ins, boarding, and other travel-related inquiries.2. **Baggage Handling**: Manage baggage check-in and ensure proper loading and unloading of luggage onto and from aircraft.3. **Documentation**: Verify passenger documents and assist with the completion of necessary paperwork related to travel.4. **Coordination**: Work closely with various departments to ensure timely flight departures and arrivals, assisting in troubleshooting issues as they arise.5. **Safety Compliance**: Follow all safety protocols and regulations to maintain a secure environment for both passengers and staff.Required Skills and Expectations:Candidates should possess good communication skills in both English and Hindi. You should be customer-oriented, with a friendly attitude and the ability to handle stressful situations calmly. Strong attention to detail is needed for various tasks such as document verification and baggage handling.As this is an entry-level position, we welcome female applicants with a 12th grade education, ready to start their careers in a vibrant work environment. You should be willing to work full time in the office setting and be flexible with varying shift timings.

Join our team as Airport Ground Staff in Kolkata, India. Responsibilities include assisting passengers with check-in, baggage handling, boarding, and overseeing aircraft movement on the ground. Candidates should have excellent communication skills, be able to work well under pressure, and have a 10th pass education. Experience is preferred but not required. If you are looking for a dynamic and fast-paced work environment, this role is perfect for you.

Key ResponsibilitiesWelcome and assist customers visiting the branch.Handle customer inquiries and provide basic information about financial products and services.Manage incoming phone calls, emails, and visitor appointments.Maintain visitor records and customer registers.Coordinate with different departments for customer requirements.Collect and verify basic customer documents.Support administrative and office management activities.Handle courier, mail, and document dispatch activities.Ensure the reception area is organized and professional.Required SkillsGood communication and interpersonal skills.Basic computer knowledge (MS Word, Excel, Email).Customer service orientation.Professional appearance and behavior.Ability to handle multiple tasks efficiently.QualificationHigher Secondary (12th Pass) or Graduate.Freshers can apply for many entry-level positions.Experience in customer service or reception is an added advantage.Salary (Approximate)Fresher: 12,000 - 18,000 per monthExperienced: 18,000 - 30,000+ per monthCareer GrowthA Front Desk Officer can progress to:Customer Service ExecutiveBranch Operations ExecutiveRelationship ExecutiveAdministrative OfficerBranch Operations Manager

We are looking for a Front Desk Officer to join our team in Paschim Medinipur. This is a full-time position where you will be the first point of contact for our visitors and clients. If you are friendly, organized, and have great communication skills, we want to hear from you!**Key Responsibilities:**- **Greet Visitors:** Welcome guests with a positive attitude and direct them to the appropriate person or department to ensure they feel valued.- **Answer Phone Calls:** Handle incoming calls professionally, directing inquiries to the right staff and providing accurate information when necessary.- **Maintain Reception Area:** Keep the front desk and reception area tidy and presentable to create a welcoming atmosphere for visitors.- **Manage Appointments:** Schedule and confirm appointments for staff members, ensuring a smooth flow of meetings and visits.- **Handle Administrative Tasks:** Assist with basic clerical work such as filing, data entry, and managing office supplies to support the daily operations of the office.**Required Skills and Expectations:**Candidates should be a 12th pass with 0-2 years of experience in a similar role. Excellent communication skills, both verbal and written, are essential for interacting with clients and team members. Basic computer skills, including familiarity with MS Office, are necessary for handling administrative tasks. A professional appearance and a friendly demeanor are important, as you will be representing the company. Being detail-oriented and able to multitask effectively will help you succeed in this role.

As a Front Desk Officer in Siliguri, you will be the first point of contact for visitors and clients, providing a warm and welcoming atmosphere. Your role will involve various administrative and customer service tasks.**Key Responsibilities:**- **Greet Visitors:** Welcome guests warmly and direct them to the appropriate departments or individuals, ensuring a pleasant first impression.- **Manage Phone Calls:** Answer incoming calls, handle inquiries, and transfer calls to relevant staff, maintaining effective communication.- **Schedule Appointments:** Organize and manage appointment bookings, ensuring that all schedules are updated and communicated to the relevant parties.- **Maintain Records:** Keep accurate records of visitors and phone calls, contributing to efficient office operations and helping with later reference if necessary.- **Handle Mail and Deliveries:** Sort and distribute incoming mail and packages, ensuring that all correspondence reaches the right person promptly.- **Assist in Administrative Tasks:** Support office staff with various administrative duties, including filing documents and data entry, leading to smoother workflow.Required skills and expectations include strong communication abilities, both verbal and written, to interact effectively with clients and colleagues. Attention to detail is essential for managing records and scheduling accurately. A friendly demeanor is necessary to create a welcoming environment. Basic computer skills are important for handling emails and office software. Flexibility and a positive attitude will help you adapt to varying tasks and demands in a busy office setting. Candidates should be punctual and reliable, ensuring responsibilities are met consistently.

As an Airport Passenger Service Associate, you will play a crucial role in ensuring a pleasant and efficient experience for travelers at the airport in Kolkata. Your responsibilities and required skills are outlined below:**Key Responsibilities:**- **Customer Service:** Provide friendly and professional assistance to passengers, helping to address their needs and concerns effectively.- **Check-in Assistance:** Aid travelers during the check-in process, ensuring they receive their boarding passes and baggage tags without any issues.- **Flight Information:** Keep passengers informed about flight schedules, delays, and other important updates, helping them navigate their travel plans.- **Luggage Handling:** Assist passengers with their luggage, ensuring it is checked in properly and directed to the right flight.- **Problem Resolution:** Quickly resolve any issues that arise, such as lost baggage or missed flights, ensuring a smooth experience for all travelers.**Required Skills and Expectations:**- **Excellent Communication Skills:** You should be able to communicate clearly and politely with passengers from diverse backgrounds, both verbally and in writing.- **Customer-Focused Attitude:** A strong willingness to provide exceptional service and satisfy passenger needs is crucial.- **Team Player:** Ability to work well with colleagues and cooperate with airport staff to create a positive environment.- **Basic Computer Skills:** Familiarity with using computers for check-in processes and accessing information is important.- **Adaptability:** You should be flexible and able to handle varying workloads and unexpected situations with ease, especially during busy travel periods. This position is ideal for recent graduates or individuals with minimal work experience who are eager to begin a career in the travel and hospitality industry.

We are looking for a friendly and professional female Air Hostess to join our team in Kolkata. This full-time position is perfect for fresh graduates who are eager to start their careers in aviation. As an Air Hostess, your main responsibilities will include:1. **Customer Service**: You will greet and assist passengers during boarding and throughout the flight, ensuring they feel comfortable and cared for.2. **Safety and Security**: You will demonstrate safety procedures and manage emergency protocols to ensure the safety of all passengers on board.3. **Communication**: You will provide important flight information, including updates about the journey, weather conditions, and any other relevant announcements.4. **Team Collaboration**: You will work closely with the flight crew to deliver a high level of service, following instructions and supporting your colleagues to maintain a smooth operation.5. **Catering Services**: You will serve food and beverages, ensuring all dietary preferences and restrictions are accommodated, while maintaining a clean and organized environment.To succeed in this role, you should possess excellent communication and interpersonal skills, a positive attitude, and the ability to handle stressful situations with grace. You must be a graduate and ready to work full-time in an office setting. Your appearance should be professional, and you must be comfortable working as part of a team in a dynamic environment.if you have queries, you can contact this number- +91 6290979823

We are looking for dedicated and enthusiastic Airport Staff to join our team in Kolkata. This is a full-time position for individuals who have recently completed their 12th grade and are eager to start their careers in the aviation industry. Candidates with no prior experience are encouraged to apply.**Key Responsibilities:**- **Customer Service:** Assist travelers with check-in, boarding, and luggage handling to ensure they have a smooth and pleasant experience at the airport.- **Security Checks:** Conduct necessary security checks on passengers and luggage, ensuring compliance with airport safety regulations.- **Information Assistance:** Provide accurate information about flights, terminal services, and other airport-related inquiries to help passengers navigate the airport.- **Clear Communication:** Relay important announcements about flight schedules and changes, ensuring that all passengers are informed in a timely manner.- **Team Collaboration:** Work closely with other airport staff, such as baggage handlers and security personnel, to maintain efficient airport operations.**Required Skills and Expectations:**Candidates should have great communication skills and be able to interact positively with passengers. Basic knowledge of airport operations is a plus but not mandatory. A good attitude and willingness to learn are essential. Candidates must also be able to work in a team environment and adapt to a fast-paced setting. Attention to detail and a commitment to safety are crucial in this role.

We are looking for dedicated female candidates to join our team as Airlines Cabin Crew in Kolkata. The role involves ensuring a safe, comfortable, and enjoyable travel experience for our passengers.Key Responsibilities:- **Passenger Assistance:** Greet passengers as they board and help them find their seats. Ensure they feel comfortable and provide support as needed throughout their journey.- **Safety Procedures:** Conduct safety demonstrations before takeoff and ensure that all safety equipment is in proper working order. Monitor the cabin for any potential safety issues while in flight.- **Serving Meals and Beverages:** Distribute meals, snacks, and beverages to passengers, ensuring that dietary preferences and special requests are accommodated.- **Handling Emergencies:** Be prepared to respond effectively in case of emergencies, providing first aid and guiding passengers to safety if needed.- **Maintaining Cleanliness:** Ensure that the cabin is clean and presentable before, during, and after each flight, creating a pleasant environment for passengers.Required Skills and Expectations:Candidates should be graduates with a professional approach and a positive attitude. Excellent communication skills are essential, as you will interact with diverse passengers. A warm demeanor and ability to work well under pressure are crucial in this role. Additionally, being a team player is important, as you will collaborate closely with fellow crew members. Freshers are encouraged to apply.

We are seeking a motivated and friendly Travel Advisor to join our team in Kolkata. In this role, you will assist clients in planning their perfect vacations, providing expert advice and personalized travel options.Key Responsibilities:1. **Assist Clients**: Communicate with clients to understand their travel preferences and budgets, guiding them in selecting destinations, accommodations, and activities that suit their needs.2. **Conduct Research**: Explore various travel options and update yourself on the latest travel trends and deals to offer the best recommendations.3. **Create Itineraries**: Design detailed travel itineraries, including flight details, hotel bookings, and activities, ensuring a smooth travel experience for clients.4. **Handle Bookings**: Process travel bookings and reservations accurately, maintaining attention to detail to avoid errors and ensure client satisfaction.5. **Provide Customer Support**: Offer ongoing support to clients, addressing any inquiries or changes they may have regarding their travel plans.To succeed in this role, candidates must have excellent communication skills, a passion for travel, and strong attention to detail. Freshers who are eager to learn and grow in the travel industry are encouraged to apply. A positive attitude, the ability to work as part of a team, and a willingness to understand client needs will make you an ideal fit for our dynamic environment.

As a Ticketing Staff member, you will play a key role in providing excellent customer service and managing ticket sales. You will work in a fast-paced environment, assisting customers with their travel needs.**Key Responsibilities:**- **Assist Customers:** Help customers understand their ticketing options and answer any questions they may have regarding travel.- **Process Ticket Sales:** Handle ticket sales efficiently using the system, ensuring accurate information is entered for each transaction.- **Manage Reservations:** Update and manage booking systems to reflect any changes and ensure all reservations are correct.- **Provide Information:** Share relevant information about travel schedules, fares, and policies to help customers make informed decisions.- **Handle Cash Transactions:** Process cash, credit, and debit card payments accurately, ensuring the correct change and receipts are given.- **Handle Customer Complaints:** Address any issues or concerns raised by customers, working to resolve them swiftly and professionally.**Required Skills and Expectations:**You should have completed your 12th grade and possess good communication skills to interact effectively with diverse customers. Attention to detail is essential to ensure the accuracy of ticket sales and bookings. You should be comfortable working in a team and capable of managing multiple tasks efficiently. Basic computer skills are necessary to operate ticketing systems and manage information. A willingness to learn and adapt to new challenges is also important, especially for those with little experience.

We are looking for enthusiastic and friendly individuals to join our team as Air Hostesses in Kolkata. In this role, you will ensure the safety and comfort of passengers during flights while providing excellent customer service.Key Responsibilities:1. **Passenger Safety and Security**: You will be responsible for demonstrating safety procedures and ensuring that all safety regulations are followed during the flight.2. **Customer Service**: You will assist passengers with their needs, addressing any concerns or requests during the flight to ensure they have a pleasant experience.3. **In-flight Assistance**: You will serve food and beverages, explain menu options, and attend to any special requirements or allergies that passengers might have.4. **Emergency Response**: In case of an emergency, you will be trained to effectively manage situations, provide first aid, and ensure the safety of all passengers.Required Skills and Expectations:Candidates should have a minimum of 12th-grade education and be able to communicate clearly in English. Friendly demeanor, good problem-solving skills, and the ability to work well under pressure are essential. You should be physically fit, as the role requires standing for long periods and some lifting. Being a team player and having a positive attitude toward people is crucial for creating a welcoming atmosphere on board. Previous experience is not required, but a willingness to learn and adapt is important.

Join our team as Airlines Cabin Crew in Kolkata, India, where you will provide excellent customer service and ensure passenger safety during flights. This full-time role is perfect for those with a passion for aviation and hospitality, seeking an entry-level position.Key Responsibilities:1. **Passenger Assistance**: Greet passengers warmly as they board and provide information about safety procedures, flight details, and amenities available on board.2. **Safety Protocols**: Demonstrate safety equipment and emergency procedures to ensure passengers are informed and prepared in case of an emergency, reinforcing the importance of safety at all times.3. **In-flight Service**: Serve meals, snacks, and beverages, ensuring that all passengers are comfortable and their needs are met throughout the flight.4. **Conflict Resolution**: Address any passenger concerns or complaints with professionalism, using effective communication to resolve issues and enhance the travel experience.5. **Team Collaboration**: Work closely with fellow cabin crew members and the flight deck team to ensure smooth operations and maintain a friendly and safe environment on the aircraft.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills to connect with passengers from diverse backgrounds. A friendly and approachable demeanor is essential for enhancing customer experience. Ability to work well under pressure and respond calmly in emergency situations is crucial. Candidates must have a minimum of a 12th-grade education, with no prior experience required. Flexibility to work in shifts, including weekends and holidays, is also necessary.