Hospitality Job Vacancies in Kolkata

As an Airport Supervisor in Kolkata, you will be responsible for overseeing various activities at the airport to ensure smooth operations. You will manage staff, assist passengers, and ensure safety standards are met.- **Supervise Daily Operations**: You will monitor airport activities, ensuring that all processes run smoothly and efficiently throughout your shift.- **Manage Staff**: You will lead a team of airport personnel, providing guidance and support to help them perform their duties effectively.- **Assist Passengers**: You will help passengers with inquiries and resolve any issues they may face, ensuring a positive travel experience.- **Ensure Safety Compliance**: You will monitor safety procedures and regulations, ensuring that all staff and passengers follow safety protocols.- **Coordinate with Other Departments**: You will work closely with departments such as security, customer service, and maintenance to ensure seamless operations.To succeed in this role, you should have strong leadership and communication skills, enabling you to clearly convey information to staff and passengers. You must be a quick thinker, able to react to unexpected situations calmly and effectively. Attention to detail is also essential to ensure compliance with safety regulations. An ability to work in a fast-paced environment and a commitment to providing excellent customer service are key expectations for this position. Candidates should have completed at least the 10th grade and are preferred to have some experience in a related field, though freshers are welcome to apply.

Urgent Hiring - TelecallerJoomvista Hospitality Pvt. Ltd.Position: Telecaller Executive Job Type: Full-TimeNumber of Openings: 15Salary* 1,25,000 - 1,50,000 (Salary based on interview performance and experience)* Plus attractive incentives on every successful sale* High performers have excellent earning potential through incentives.Job LocationJoomvista Hospitality Pvt. Ltd.Saltee Plaza, 6th Floor, Dum Dum, Nager bazarJob Responsibilities* Make outbound calls to potential customers and generate sales.* Explain the companys hospitality products and services professionally.* Build and maintain strong customer relationships.* Understand customer requirements and provide suitable solutions.* Follow up with interested customers and convert leads into sales.* Maintain accurate records of customer interactions and sales.* Achieve daily, weekly, and monthly sales targets.* Coordinate with the sales team to ensure smooth customer onboarding.Requirements* Excellent communication and convincing skills.* Basic computer knowledge.* Positive attitude with a customer-focused approach.* Ability to work in a target-driven environment.* Freshers and experienced candidates are welcome to apply.* Prior telecalling or sales experience will be an added advantage.Why Join Us?* Competitive salary with performance-based pay.* Attractive incentives on every successful sale.* Fast career growth opportunities.* Professional training and continuous skill development.* Friendly and supportive work environment.* Recognition and rewards for top performers.* Opportunity to build a successful career in the hospitality industry.* Work with a growing and dynamic organization that values talent and dedication.Benefits* Fixed salary plus unlimited earning potential through incentives.* Career advancement opportunities.* Performance recognition programs.* Supportive management and team culture.* Stable full-time employment.Kickstart Your Career With Joomvista Hospitality Pvt. Ltd.If youre confident, energetic, and passionate about sales, this is your chance to grow with one of the fastest-growing hospitality companies. Whether youre starting your career or looking for your next big opportunity, we provide the platform, training, and rewards to help you succeed.Apply now and become a part of our growing team. Your success starts here !!

We are seeking dedicated Housekeeping Staff to maintain cleanliness and hygiene in our facility located in Kolkata. The ideal candidates should have experience ranging from 1 to 7 years and a minimum educational qualification of passing the 10th grade. This is a full-time position, working directly at our office.**Key Responsibilities:**- **Clean and Maintain Rooms:** Regularly clean guest rooms, including dusting, sweeping, mopping, and changing linens to ensure a fresh and welcoming environment.- **Restock Supplies:** Ensure all necessary cleaning supplies and toiletries are replenished in each room, maintaining a well-stocked inventory at all times.- **Sanitize Common Areas:** Keep public areas such as lobbies, hallways, and restrooms clean and sanitized to promote a safe and healthy atmosphere for everyone.- **Report Maintenance Issues:** Identify and report any maintenance problems, such as plumbing leaks or broken fixtures, to the appropriate department for timely resolution.- **Follow Safety Guidelines:** Adhere to all health and safety regulations while performing cleaning tasks to ensure personal safety and the safety of others.**Required Skills and Expectations:**Candidates should possess strong attention to detail and a commitment to cleanliness. Good time management skills are essential to prioritize tasks effectively. The ability to work independently as well as part of a team is important. Previous experience in housekeeping or a related field is preferred. Candidates should have good communication skills and a friendly demeanor, as they interact with other staff members and guests. Flexibility to work various shifts may also be required.

We are looking for enthusiastic and friendly individuals to join our team as Cabin Crew in Kolkata. This is an excellent opportunity for freshers who have completed their 12th grade and wish to start a career in the airline industry.As a Cabin Crew member, your key responsibilities will include ensuring passenger safety and comfort during flights. You will conduct safety demonstrations, assist passengers in finding their seats, and ensure their luggage is stored properly. You will also serve food and beverages, accommodating passenger requests to enhance their travel experience.Effective communication is essential in this role. You will need to interact with passengers, addressing any questions or concerns they may have. Additionally, you will collaborate with fellow crew members to maintain an efficient and pleasant cabin environment.To be successful as Cabin Crew, you must possess strong interpersonal skills and a positive attitude. You should demonstrate a willingness to learn and adapt to new situations, as well as the ability to handle emergencies calmly and efficiently. A customer-focused mindset is crucial, along with the ability to work as part of a team.Candidates must have a pleasant appearance, good health, and the ability to work flexible hours, including weekends and holidays. A passion for travel and meeting new people will greatly enrich your experience in this role.

We are looking for a Travel Consultant based in Salt Lake to join our team. The ideal candidate will have 1 to 3 years of experience in travel planning and a passion for helping clients create memorable trips. As a Travel Consultant, you will assist clients in booking their travel arrangements and providing excellent customer service.**Key Responsibilities:**- **Consult clients on travel plans:** Engage with clients to understand their travel needs and preferences, offering personalized recommendations for destinations and activities.- **Book travel arrangements:** Handle reservations for flights, hotels, and other forms of transportation, ensuring all bookings meet client requirements.- **Provide travel advice:** Share knowledge of various travel options, visa requirements, and local customs to help clients make informed decisions.- **Manage client inquiries:** Respond promptly to client questions and concerns via phone or email, ensuring a high level of customer satisfaction.- **Stay updated on travel trends:** Research and monitor industry trends, new destinations, and travel promotions to provide the best advice to clients.**Required Skills and Expectations:**Candidates must have completed their 12th grade and possess strong communication skills to interact effectively with clients. Attention to detail is crucial for managing bookings accurately. A good understanding of travel software and online booking tools is expected, along with basic knowledge of different destinations and travel regulations. A friendly demeanor and a customer-focused attitude are essential for success in this role. Candidates should be able to work in an office environment full time.

Housekeeping Staff - Job AdvertisementHiring Now at L.R. LogisticsL.R. Logistics is looking for dedicated and responsible Housekeeping Staff to maintain cleanliness and hygiene at our office premises. We are hiring 2 positions for Male/Female candidates who are hardworking, disciplined, and willing to work in a professional environment.Position : Housekeeping StaffOpenings:2 Vacancies (Male/Female)Location:south kolkata Salary: Rs 9000-10,000Best in IndustryJob ResponsibilitiesMaintain cleanliness of office premises, cabins, washrooms, and common areasDusting, sweeping, mopping, and sanitizing office areas regularlyServe tea/coffee and assist in pantry work when requiredEnsure proper disposal of waste materialsMaintain housekeeping materials and cleaning suppliesSupport office administration for cleanliness and upkeepEnsure hygiene standards are maintained at all timesEligibilityMinimum qualification: 8th Pass / 10th PassFreshers and experienced candidates can applyHonest, disciplined, and punctual candidates preferredSkills RequiredCleaning and maintenance knowledgeBasic communication skillsTime managementTeamwork and disciplineWhy Join Us?Professional work environmentStable job opportunitySupportive managementGrowth opportunities within the organizationinterested candidates can call on this no :9748793768

Full job descriptionUrgent Need Housekeeping Staff9 to 12 Hours Duty Time.Need To Pay Registration Fees after selectionTraining will be provided and job details will be explained before joining.PF & ESI Scheme Applicable.Minimum 10th Pass Required.Age Need 25 To 50.Speak Hindi, Bengali.Contact : AMS Consultancy 9051623344

We are looking for a dedicated and friendly Hotel Waiter to join our team in Kolkata. The ideal candidate should have a positive attitude and a willingness to learn, making them a perfect fit for our vibrant hotel environment.**Key Responsibilities:**- **Greeting Guests:** Welcome guests warmly upon their arrival and ensure they feel comfortable and attended to.- **Taking Orders:** Listen carefully to guests food and beverage preferences, accurately recording their orders for efficient service.- **Serving Food and Drinks:** Serve food and beverages to guests, ensuring timely delivery and presentation that meets our standards.- **Clearing Tables:** Clear and clean tables promptly once guests have finished, maintaining a tidy dining area.- **Assisting with Menu Queries:** Answer guests' questions regarding menu items, specials, and dietary restrictions, offering recommendations if needed.- **Cooperating with Kitchen Staff:** Work closely with kitchen and bar staff to ensure the smooth flow of service during busy hours.**Required Skills and Expectations:**- A minimum education of 12th grade is needed, with experience in hospitality preferred but not required.- Strong communication skills to effectively interact with guests and team members.- A positive attitude and a commitment to providing excellent customer service.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Flexibility to work various shifts, including weekends and holidays.- An eagerness to learn and grow within the hotel industry, contributing to a supportive team atmosphere.

As an Air Hostess, you will be responsible for ensuring the safety and comfort of passengers on board. Your key responsibilities will include greeting passengers, serving meals and drinks, conducting safety demonstrations, and assisting passengers during the flight. To excel in this role, you must possess excellent communication and customer service skills, as well as a friendly and approachable demeanor. Attention to detail, the ability to remain calm under pressure, and a professional appearance are also essential qualities for this position. Additionally, the ability to work well in a team and adapt to changing situations is crucial. If you are a female candidate with a 10th pass qualification and are looking for a full-time position in Kolkata, India, this role may be a perfect fit for you.

As a Guest Relation Manager in Dumdum Kolkata, you will be responsible for creating exceptional guest experiences by ensuring smooth check-ins, resolving guest concerns, and maintaining a welcoming atmosphere.Key Responsibilities:- Greet guests warmly and assist with check-ins to ensure a seamless arrival experience.- Address guest inquiries and resolve any issues promptly to ensure guest satisfaction.- Maintain a welcoming and hospitable environment to enhance the guest experience.Required Skills and Expectations:- Strong communication skills to interact effectively with guests and address their needs.- Excellent problem-solving abilities to handle guest concerns and provide appropriate solutions.- Attention to detail to ensure accurate and efficient guest check-ins and service.

Seeking a Guest Relation Executive to join our team in Topsia, Kolkata. The ideal candidate will have 1-2 years of experience, be a 12th pass female candidate, and work from the office full-time. Key responsibilities include greeting guests, handling inquiries, resolving complaints, and maintaining a positive relationship with customers. Strong communication, interpersonal, and organizational skills are required. The candidate should also be customer-oriented, have the ability to multitask, and be proficient in MS Office. Experience in a similar role and fluency in multiple languages is a plus.

- Greet and seat customers: As a waiter, you will be responsible for welcoming guests as they arrive, escorting them to their tables, and ensuring they have a pleasant dining experience from the very beginning.- Take orders and serve food and beverages: You will need to accurately take food and drink orders from customers, relay them to the kitchen staff, and serve the items promptly once they are ready.- Provide recommendations and answer questions: Guests may have inquiries about the menu or need suggestions on what to order. It is crucial for a waiter to be knowledgeable about the offerings and provide helpful information to customers.- Ensure cleanliness and hygiene: Maintaining a clean and tidy dining environment is essential. Waiters are expected to clear tables, reset them for the next guests, and ensure that the overall dining area is neat and hygienic.- Handle customer feedback and complaints: In the event that a customer has a complaint or feedback, you will need to address it professionally and promptly, ensuring that the issue is resolved to the customer's satisfaction.- Strong communication skills: A waiter should have excellent verbal communication abilities to interact with customers, colleagues, and management effectively.- Ability to work in a fast-paced environment: The role of a waiter can be demanding, especially during busy meal times. Being able to work efficiently under pressure is crucial.- Attention to detail: Waiters must pay attention to the small details to ensure orders are accurate, tables are set correctly, and customers are satisfied with their dining experience.

Check-in counter,Boarding gate assistance,Baggage handling & scanning,Ticket booking, PNR creation,Reservation & cancellation,Customer queries,In-flight safety,Passenger service,Hospitality,Loading & unloading,Cargo documentation,Scanning and security checks,Aircraft marshaling,Pushback operations,Coordination with pilots & ground team,Security checks,X-ray screening,Passenger & baggage scanning,Passenger queries,Ticketing & boarding,Special assistance,Flight scheduling,Terminal management,Emergency coordination

Certificate in Hospitality Management 6 Months 12th Pass 18 30 YearsAdvanced Certificate in Hotel Management 9 Months 12th Pass 18 30 YearsDiploma in Hospitality & Tourism Ops 12 Months 12th PassWhy Choose Us?We understand the needs of modern students, offering a balanced approach to learning:Flexible Learning: Choose between Online & Offline classes with flexible timings and attendance.Hands-on Experience: Practical, industry-oriented training to get you job-ready.Career Support: 100% Placement Assistance to guide you toward top-tier hospitality opportunities. Visit UsAddress: 508, Akankha More Bus Stop, Newtown, West BengalReady to start your journey? Join a community dedicated to your professional success in the hospitality industry.

Certificate in Hospitality Management 6 Months 12th Pass 18 30 YearsAdvanced Certificate in Hotel Management 9 Months 12th Pass 18 30 YearsDiploma in Hospitality & Tourism Ops 12 Months 12th PassWhy Choose Us?We understand the needs of modern students, offering a balanced approach to learning:Flexible Learning: Choose between Online & Offline classes with flexible timings and attendance.Hands-on Experience: Practical, industry-oriented training to get you job-ready.Career Support: 100% Placement Assistance to guide you toward top-tier hospitality opportunities. Visit UsAddress: 508, Akankha More Bus Stop, Newtown, West BengalReady to start your journey? Join a community dedicated to your professional success in the hospitality industry.

We are looking for a motivated Hotel Manager intern to join our team in Kolkata. This role is perfect for individuals eager to learn about hotel operations and management in a dynamic environment.**Key Responsibilities:**- **Oversee Daily Operations:** Manage the day-to-day activities within the hotel, ensuring smooth functioning and a pleasant experience for guests.- **Staff Coordination:** Work with various teams, including housekeeping and front desk, to ensure efficient communication and service delivery.- **Guest Relations:** Engage with guests to understand their needs and resolve any issues, fostering a welcoming atmosphere.- **Maintain Standards:** Ensure the hotel maintains cleanliness and hospitality standards throughout all areas for guest satisfaction.- **Assist in Financial Management:** Support the finance team in monitoring budgets, costs, and revenues to help achieve organizational goals.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effective interaction with guests and staff.- Basic knowledge of hotel management principles is beneficial, although not mandatory; a willingness to learn is vital.- Good organizational skills to manage multiple tasks efficiently and prioritize responsibilities.- A customer-oriented mindset focused on meeting guest needs and exceeding expectations.- Ability to work well in a team and demonstrate flexibility in handling different situations.This internship is an excellent opportunity for candidates with a passion for hospitality to kickstart their careers in hotel management. With limited experience required, we welcome enthusiastic individuals eager to grow in this field.

As an Airport Ground Staff member in Kolkata, you will play a vital role in ensuring smooth operations at the airport. This position suits those with minimal work experience, making it an excellent opportunity for recent school graduates.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in, boarding, and inquiries, ensuring a pleasant travel experience.2. **Baggage Handling**: Manage the loading and unloading of luggage, ensuring it is handled safely and reaches the correct flights.3. **Safety and Security Checks**: Assist in conducting safety checks and maintain security protocols, ensuring compliance with airline regulations.4. **Customer Service**: Address passenger concerns and provide information about flights, services, and airport facilities, promoting a positive atmosphere.5. **Coordination with Airline Teams**: Work closely with pilots, cabin crew, and other staff to ensure timely departures and arrivals.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with passengers and team members. Attention to detail is crucial for safety compliance and ensuring that all luggage is handled correctly. Being a team player is essential, as you will collaborate with various departments. A positive attitude and the ability to work in a fast-paced environment will enhance your performance in this role. Basic understanding of airport operations will be an advantage, but extensive experience is not required. Applicants must have completed their 10th grade education.

We are looking for enthusiastic individuals to join our team as Air Hostesses in Kolkata. This full-time position is ideal for those who want to start their career in the aviation industry.As an Air Hostess, your main responsibilities will include welcoming passengers aboard the flight, ensuring their comfort and safety, and providing excellent customer service throughout the journey. You will assist passengers with finding their seats, serve meals and beverages, and respond promptly to their needs. Additionally, you will conduct safety demonstrations and ensure that all safety regulations are followed.Candidates should possess excellent communication skills to interact effectively with passengers and crew. A friendly and positive attitude is important, as is the ability to work well in a team and under pressure. You should be attentive to details and able to handle emergencies calmly.The job requires a minimum educational qualification of completing the 10th grade. While prior experience in the hospitality or customer service industry is an advantage, it is not essential, making this position suitable for freshers. It is important to have a good grooming standard and a willingness to work flexible hours, including weekends and holidays. Overall, we seek passionate individuals who are eager to deliver outstanding service to our passengers and contribute to a positive travel experience.

We are looking for a dedicated Hospitality Executive to join our team in Kolkata. This entry-level position is ideal for individuals who are enthusiastic about the hospitality industry and wish to start their career in a dynamic environment.Key Responsibilities:1. **Customer Service**: Assist guests with their inquiries and ensure they have a pleasant experience. It involves warmly greeting visitors, answering questions, and addressing any concerns they may have.2. **Administrative Support**: Handle various administrative tasks such as managing bookings, updating records, and coordinating with different departments. This support is essential for smooth operations within the hospitality setting.3. **Sales Assistance**: Help promote services and packages offered by the establishment. This includes providing information to guests and persuading them to take advantage of special offers.4. **Team Collaboration**: Work closely with team members to ensure high standards of service. Good communication and teamwork are crucial for maintaining an efficient work environment.Required Skills and Expectations:Candidates should have a minimum educational background of 12th pass, with prior experience in hospitality preferred but not mandatory. Strong communication skills, a friendly demeanor, and a willingness to learn will set you apart. You should be adaptable, able to multitask, and maintain a positive attitude even during busy periods. Being punctual and maintaining a professional appearance is essential in this role. Enthusiasm for the hospitality industry and a desire to provide excellent customer service are key factors for success.

We are looking for a Waitress to join our team at a restaurant in Topsia, Kolkata. As a Waitress, your key responsibilities will include taking orders from customers, serving food and beverages, and providing excellent customer service. You will also be responsible for cleaning and setting tables, handling payments, and ensuring customer satisfaction. The ideal candidate for this role should be a female with a minimum of a 12th pass education. Previous experience as a waitress is preferred but not required. We are looking for someone who is friendly, organized, and able to work in a fast-paced environment. Strong communication skills and the ability to multitask are essential for this role. You should be able to work well in a team and have a positive attitude towards customer service. If you meet these requirements and are looking for a full-time job in a restaurant setting, we encourage you to apply for this position.

We are looking for dedicated individuals to join our team as Airport Ground Staff in Kolkata. This role is ideal for freshers with a 10th-grade pass who are eager to start a career in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: Help passengers check-in, handle their baggage, and provide information about flights. You will ensure a smooth and pleasant experience for travelers.2. **Baggage Handling**: Safely manage and process luggage. This includes loading and unloading bags on and off aircraft, ensuring they reach the correct destination.3. **Flight Coordination**: Assist in coordinating flight operations, including monitoring schedules and working closely with pilots and air traffic control to ensure timely departures and arrivals.4. **Customer Service**: Provide outstanding service by addressing passenger inquiries and resolving any concerns they may have promptly and professionally.5. **Safety Compliance**: Follow all safety and security protocols to ensure a safe environment for passengers and staff. You will be trained in emergency procedures and safety measures.Required Skills and Expectations:Candidates should have strong communication skills in English and Hindi to interact effectively with passengers. A friendly and approachable attitude is essential, as well as the ability to work in a fast-paced environment. Attention to detail and a commitment to providing excellent customer service are important attributes for this role. Teamwork, reliability, and flexibility in working hours are also key to success in this position.

We are looking for a dedicated Airport Ticketing Agent in Kolkata to help passengers with ticket sales and travel arrangements. This full-time position is ideal for those who are motivated and have a passion for customer service. No prior experience is required, making it suitable for freshers.Key Responsibilities:- **Ticket Sales:** Assist passengers in purchasing tickets for flights, ensuring they understand their options and fees.- **Customer Assistance:** Provide excellent customer service by answering questions, helping with check-ins, and resolving any issues that may arise.- **Documentation Management:** Handle necessary travel documents and ensure all information is accurate and up to date.- **System Updates:** Input and update passenger information in the airline systems as required, ensuring accuracy to avoid complications.- **Conflict Resolution:** Address any customer complaints and work to resolve them effectively, maintaining a positive experience for travelers.Required Skills and Expectations:Candidates should possess strong communication skills and be comfortable interacting with diverse customers. Attention to detail is crucial, especially when managing flight schedules and passenger data. Basic computer skills are necessary for entering data into booking systems. Our ideal candidate is friendly, patient, and capable of working in a fast-paced environment, demonstrating a willingness to learn and grow in the aviation field. Reliability and punctuality are key traits to help maintain smooth airport operations.

We are looking for an enthusiastic Airport Representative to join our team in Kolkata. This role is ideal for individuals who have completed their 10th grade and are eager to start a career in the airport and travel industry. The position requires no prior experience, making it a great opportunity for recent graduates.**Key Responsibilities:**- **Greeting Passengers:** Welcome passengers at the airport and provide them with information regarding flight schedules, services, and other inquiries.- **Assisting with Check-ins:** Help passengers during the check-in process by ensuring they have the correct documents and boarding passes.- **Handling Baggage:** Aid passengers with their baggage, including checking in their luggage and guiding them to baggage claim areas.- **Providing Directions:** Give clear directions to passengers regarding airport facilities such as lounges, restrooms, and boarding gates.- **Resolving Issues:** Address and resolve any passenger concerns or issues that may arise, ensuring a positive travel experience.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential to effectively interact with passengers and provide assistance.- **Customer Service Orientation:** A friendly attitude and willingness to help are crucial for creating a pleasant experience for travelers.- **Attention to Detail:** Ability to accurately handle information and paperwork, ensuring all processes comply with regulations.- **Team Player:** Working well with colleagues and airport staff is important to maintain smooth operations.- **Problem-Solving Ability:** Quick thinking and proactive problem-solving skills are necessary to handle unexpected situations.Join us to become a vital part of the air travel experience!

As an Airport Ground Staff member at Dumdum Kolkata, you will be responsible for assisting passengers during their airport experience. This includes checking in passengers, handling baggage, and ensuring a smooth boarding process. You will also be expected to provide excellent customer service by answering passenger inquiries and resolving any issues that may arise.Key Responsibilities:1. Assisting passengers during check-in and boarding processes: You will be responsible for checking in passengers, issuing boarding passes, and ensuring a smooth boarding process for flights.2. Handling baggage: You will be required to handle passenger baggage, including tagging, loading, and unloading luggage from aircraft.3. Providing excellent customer service: As a frontline staff member, you will be expected to answer passenger inquiries, provide information about flights, and assist with any issues that may arise during their airport experience.4. Following safety and security protocols: You will be trained to follow all safety and security procedures to ensure the well-being of passengers and staff members.Required Skills and Expectations:- Must be a 12th pass with no previous experience required.- Excellent communication skills and the ability to work well in a fast-paced environment.- Strong customer service skills and a friendly demeanor.- Ability to work well in a team and follow instructions accurately.- Willingness to work flexible hours, including weekends and holidays.

Seeking a Male Chief Cook in Dumdum Kolkata with 0-1 Years of Experience and At Least 12th Pass Education. Responsibilities Include Overseeing Kitchen Operations, Creating Menus, Managing Staff, and Ensuring Food Quality. Must have Strong Communication Skills, Hospitality Experience, and Immaculate Grooming. Full-time, Office-based Position.

As an Airport Ground Staff member at our Kolkata location, you will be responsible for assisting passengers during their airport experience. This includes check-in, boarding, and providing customer service.Key responsibilities include ensuring smooth check-in processes by verifying passenger information and issuing boarding passes. You will also assist passengers with boarding procedures, helping them find their seats and stow their carry-on luggage.Other duties include providing excellent customer service by answering passenger inquiries, resolving any issues or complaints, and ensuring their overall satisfaction.To excel in this role, you must have a strong understanding of aviation procedures and regulations, as well as excellent hospitality skills. Attention to detail, communication skills, and the ability to work in a fast-paced environment are also essential.We are looking for candidates who are 10th pass with 0-3 years of experience. If you are passionate about providing exceptional customer service and enjoy working in a dynamic airport environment, we encourage you to apply for this position.

We are seeking a friendly and outgoing Airport Customer Service Associate in Kolkata. This full-time role is ideal for freshers who have completed at least 10th grade and are eager to provide excellent service to travelers.Key Responsibilities:- **Check-in Assistance:** Help passengers with their check-in process, ensuring they have the necessary documents and luggage tagging secured.- **Boarding Support:** Guide travelers to their boarding gates and provide timely updates about flight departures or delays.- **Customer Queries:** Address any questions or concerns from passengers about flights, airport facilities, or travel regulations, ensuring a positive experience.- **Problem Resolution:** Assist in resolving any issues that may arise during travel, such as missed connections or lost baggage, while maintaining a calm and professional demeanor.- **Service Recovery:** Handle customer complaints with empathy and provide effective solutions to enhance their journey.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with passengers from diverse backgrounds. A positive attitude and a team-oriented mindset are essential for fostering a welcoming environment in the airport. The ability to stay calm under pressure and manage stressful situations while ensuring customer satisfaction is crucial. Moreover, punctuality and a commitment to working flexible hours, including weekends and holidays, are expected. Ideal candidates will have a passion for travel and a desire to help others.

As an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. You will interact with passengers and assist in various tasks to enhance their travel experience.**Key Responsibilities:**- **Passenger Check-in:** Assist passengers with the check-in process, ensuring they receive their boarding passes and know their flight details.- **Baggage Handling:** Manage the loading and unloading of passengers' luggage, ensuring it is handled with care and delivered to the right flights.- **Customer Service:** Address passenger inquiries and provide information about flights, airport facilities, and services to enhance their travel experience.- **Security Checks:** Assist in conducting security checks on passengers and their luggage, ensuring compliance with safety regulations.- **Coordination with Airlines:** Work closely with airline representatives to facilitate smooth operations, including flight schedules and gate assignments.**Required Skills and Expectations:**- **Effective Communication:** You should have good verbal communication skills to interact clearly and politely with passengers and staff.- **Team Player:** Being able to work as part of a team is essential for coordinating tasks with colleagues.- **Attention to Detail:** You need to be detail-oriented, ensuring all processes, especially those related to safety and security, are followed correctly.- **Adaptability:** The airport environment can be fast-paced and unpredictable, so being able to adapt to changes quickly is important.- **Basic Technical Skills:** Familiarity with computers and airport technology is beneficial for check-in and information processes.