129

Hospitality Job Vacancies in Kolkata

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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Airport Supervisor Airline Operations Airport Operation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Aviation Housekeeping Hospitality Catering
We are looking for a motivated and enthusiastic Hospitality Executive to join our dynamic team in Kolkata. This entry-level position is perfect for anyone who is passionate about providing excellent customer service in the hospitality industry.The key responsibilities include welcoming guests and ensuring they have a pleasant experience. You will assist with check-ins and check-outs, providing information about the services we offer. Handling guest inquiries and resolving any issues promptly is also essential, as is maintaining a clean and organized front desk area. Additionally, you will support the team in managing bookings and payments efficiently.Candidates should possess strong communication and interpersonal skills to interact effectively with guests. A friendly and approachable demeanor is essential to create a welcoming atmosphere. Attention to detail is crucial for ensuring all guest needs are met, and the ability to work well under pressure will help you manage busy periods smoothly. A basic understanding of computer systems is necessary for managing bookings and guest records. You should be adaptable and willing to learn about industry best practices. As a Hospitality Executive, you will also be expected to work collaboratively with your colleagues to ensure high standards of service are maintained at all times. A passion for the hospitality industry and a commitment to customer satisfaction will contribute to your success in this role.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Burdwan Kolkata
Hospitality Receptionist Activities Problem Solving Front Office Operations Administrative Skills Problem Analysis Customer Satisfaction Front Desk Basic Computer Skills
As a Front Desk Officer, you will be the first point of contact for guests and clients, playing a vital role in creating a welcoming atmosphere. Your responsibilities will include the following:- **Greeting Visitors**: You will warmly welcome all visitors, ensuring they feel comfortable and attended to as soon as they arrive.- **Answering Phone Calls**: You will handle phone calls efficiently, directing inquiries to the appropriate departments and taking messages when needed.- **Managing Appointments**: Keeping track of appointments and schedules is essential. You will manage bookings and help ensure that meetings run smoothly.- **Handling Inquiries**: Responding to questions from clients and guests effectively, providing information about services or directing them to the right person will be part of your daily tasks.- **Maintaining Reception Area**: You will ensure that the front desk and waiting area are clean, organized, and presentable, creating a positive impression.Required skills and expectations for this role include:- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing.- **Customer Service Orientation**: A friendly and helpful attitude is necessary to assist clients and guests effectively.- **Basic Computer Skills**: Familiarity with computers and basic software is required for managing schedules and communications.- **Organizational Skills**: You should be able to manage multiple tasks efficiently and prioritize activities as needed.- **Team Player**: Being able to work well with others and support your colleagues is important in this role. Ideal candidates are those with 0 to 2 years of experience and a minimum of a 12th-grade education.
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  • 0 - 1 yrs
  • 9.5 Lac/Yr
  • Kolkata
Airline Operations Aviation Hospitality Cabin Crew Activities Interpersonal Skills Hostess Activities Personality Development Grooming Basic Computer Skills
As an Airlines Cabin Crew member based in Kolkata, you will play a vital role in ensuring a safe and pleasant flying experience for passengers. **Key Responsibilities:**- **In-flight Safety:** Conduct safety demonstrations and ensure compliance with safety regulations, helping passengers understand procedures in case of emergencies.- **Customer Service:** Assist passengers with their needs before, during, and after the flight, ensuring a comfortable and enjoyable journey for all.- **Serving Meals and Beverages:** Distribute food and drinks to passengers, ensuring orders are taken and served correctly and promptly.- **Conflict Resolution:** Address and resolve any passenger issues or complaints, maintaining a calm atmosphere and ensuring satisfaction.- **Pre-flight Checks:** Prepare the cabin for flight by checking safety equipment and ensuring the cleanliness and readiness of the area.- **Team Collaboration:** Work closely with fellow crew members to provide efficient service and support during the flight.**Required Skills and Expectations:**Candidates should be approachable and friendly, with effective communication skills to interact well with passengers and co-workers. A strong sense of responsibility is crucial for managing safety protocols and ensuring passenger comfort. Adaptability is essential, as the role involves varying flight schedules and situations. Candidates should be team-oriented, ready to cooperate with colleagues, and must have a positive attitude towards work. A good level of physical fitness is important, as the job may involve standing for long periods and moving around the cabin. A minimum education level of 10th pass is required, with no prior experience necessary.
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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Kolkata
Airline Operations Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills
Join our team as Airport Ground Staff in Kolkata, where you will play a vital role in ensuring smooth operations and excellent customer service at the airport. This full-time position is open to candidates with varying levels of experience, including freshers.Key Responsibilities:- Customer Service: Greet passengers, assist with check-in processes, and provide information about flights and services to ensure a pleasant travel experience.- Baggage Handling: Safely manage passenger luggage, ensuring it is appropriately loaded and unloaded on flights, while addressing any issues or queries related to baggage.- Flight Coordination: Work closely with flight crews to ensure timely boarding and departures, managing passenger flow at boarding gates.- Safety and Security: Adhere to airport safety regulations and protocols, ensuring the safety of passengers and staff at all times.- Administrative Support: Assist with administrative tasks such as maintaining records, processing ticketing, and handling inquiries efficiently.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, enabling effective interaction with passengers and team members. A strong sense of responsibility and attention to detail is essential, as well as the ability to work in a fast-paced environment. Applicants should have a positive attitude and a willingness to learn, along with the flexibility to work in shifts, including weekends and holidays. A completed 12th-grade education is necessary for this role.
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Freshers & Experience || Full Time || Cabin Crew

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airline Operations Aviation Hospitality Cabin Crew Activities Interpersonal Skills Hostess Activities Personality Development Grooming Basic Computer Skills
As an Airlines Cabin Crew member in Kolkata, you will play a crucial role in ensuring passengers have a safe and enjoyable journey. The position is suitable for freshers and those with less than a year of experience who have completed their 12th standard.Key Responsibilities:1. **Safety Procedures**: You will ensure that all safety regulations are followed during the flight, conducting passenger briefings and demonstrating the use of safety equipment.2. **Customer Service**: Providing excellent service to passengers is vital. You will assist them with their needs, answer questions, and ensure their comfort throughout the flight.3. **Meal and Beverage Service**: You will be responsible for serving meals and beverages, ensuring that food hygiene standards are maintained.4. **Problem Solving**: If any issues arise during the flight, it is your duty to resolve them promptly and effectively, ensuring a smooth travel experience for everyone.5. **Team Collaboration**: Working closely with other cabin crew members and the flight deck crew will be essential to maintain a harmonious and efficient working environment.Required Skills and Expectations:Candidates should have excellent communication skills and a friendly demeanor to interact effectively with passengers. A good level of physical fitness is necessary since the job may involve lifting heavy luggage and being on your feet for long periods. A positive attitude, adaptability to work in a dynamic environment, and the ability to handle stressful situations calmly are essential for success in this role. Interested person drop cv on 9875598230
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  • Fresher
  • 4.8 Lac/Yr
  • Kolkata
Hospitality Cargo Handling Interpersonal Skills Communication Computer Fresher
We are looking for dedicated Ground Handling Staff to join our team in Kolkata. This full-time position is suitable for freshers who have completed their 12th grade. **Key Responsibilities:**- **Passenger Assistance:** Help passengers at the airport by providing information and support, ensuring a smooth start to their travel journey.- **Baggage Handling:** Safely manage luggage during check-in and loading processes, ensuring that all bags are handled with care to prevent damage.- **Check-in Support:** Assist with the check-in process, verifying passenger details, issuing boarding passes, and addressing any queries they may have.- **Coordination with Crew:** Work closely with airline crew members to ensure timely boarding and departures, facilitating clear communication for efficient operations.- **Safety Compliance:** Follow safety and security protocols at all times, making sure that all activities comply with airport regulations and standards.**Required Skills and Expectations:**Candidates must have excellent communication skills to interact positively with passengers and team members. A strong customer service orientation is essential for providing a friendly and helpful experience. The ability to work in a fast-paced environment is important, as tasks can often be time-sensitive. Basic problem-solving skills will aid in addressing passenger concerns efficiently. A team player attitude is expected, along with a commitment to maintaining high standards of safety and service at all times.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Kolkata
Customer Management Telecalling Call Processing
Urgent Hiring - TelecallerJoomvista Hospitality Pvt. Ltd.Position: Telecaller Executive Job Type: Full-TimeNumber of Openings: 15Salary* 1,25,000 - 1,50,000 (Salary based on interview performance and experience)* Plus attractive incentives on every successful sale* High performers have excellent earning potential through incentives.Job LocationJoomvista Hospitality Pvt. Ltd.Saltee Plaza, 6th Floor, Dum Dum, Nager bazarJob Responsibilities* Make outbound calls to potential customers and generate sales.* Explain the companys hospitality products and services professionally.* Build and maintain strong customer relationships.* Understand customer requirements and provide suitable solutions.* Follow up with interested customers and convert leads into sales.* Maintain accurate records of customer interactions and sales.* Achieve daily, weekly, and monthly sales targets.* Coordinate with the sales team to ensure smooth customer onboarding.Requirements* Excellent communication and convincing skills.* Basic computer knowledge.* Positive attitude with a customer-focused approach.* Ability to work in a target-driven environment.* Freshers and experienced candidates are welcome to apply.* Prior telecalling or sales experience will be an added advantage.Why Join Us?* Competitive salary with performance-based pay.* Attractive incentives on every successful sale.* Fast career growth opportunities.* Professional training and continuous skill development.* Friendly and supportive work environment.* Recognition and rewards for top performers.* Opportunity to build a successful career in the hospitality industry.* Work with a growing and dynamic organization that values talent and dedication.Benefits* Fixed salary plus unlimited earning potential through incentives.* Career advancement opportunities.* Performance recognition programs.* Supportive management and team culture.* Stable full-time employment.Kickstart Your Career With Joomvista Hospitality Pvt. Ltd.If youre confident, energetic, and passionate about sales, this is your chance to grow with one of the fastest-growing hospitality companies. Whether youre starting your career or looking for your next big opportunity, we provide the platform, training, and rewards to help you succeed.Apply now and become a part of our growing team. Your success starts here !!
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  • 1 - 7 yrs
  • 1.5 Lac/Yr
  • Kolkata
Housekeeping Hospitality Room Service Sanitation Office Cleaning Attention to Detail Communication Skills
We are seeking dedicated Housekeeping Staff to maintain cleanliness and hygiene in our facility located in Kolkata. The ideal candidates should have experience ranging from 1 to 7 years and a minimum educational qualification of passing the 10th grade. This is a full-time position, working directly at our office.**Key Responsibilities:**- **Clean and Maintain Rooms:** Regularly clean guest rooms, including dusting, sweeping, mopping, and changing linens to ensure a fresh and welcoming environment.- **Restock Supplies:** Ensure all necessary cleaning supplies and toiletries are replenished in each room, maintaining a well-stocked inventory at all times.- **Sanitize Common Areas:** Keep public areas such as lobbies, hallways, and restrooms clean and sanitized to promote a safe and healthy atmosphere for everyone.- **Report Maintenance Issues:** Identify and report any maintenance problems, such as plumbing leaks or broken fixtures, to the appropriate department for timely resolution.- **Follow Safety Guidelines:** Adhere to all health and safety regulations while performing cleaning tasks to ensure personal safety and the safety of others.**Required Skills and Expectations:**Candidates should possess strong attention to detail and a commitment to cleanliness. Good time management skills are essential to prioritize tasks effectively. The ability to work independently as well as part of a team is important. Previous experience in housekeeping or a related field is preferred. Candidates should have good communication skills and a friendly demeanor, as they interact with other staff members and guests. Flexibility to work various shifts may also be required.
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  • Fresher
  • 9.5 Lac/Yr
  • Kolkata
Air Ticketing Airline Operations Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Hostess Activities Personality Development Grooming Basic Computer Skills
We are looking for enthusiastic and friendly individuals to join our team as Cabin Crew in Kolkata. This is an excellent opportunity for freshers who have completed their 12th grade and wish to start a career in the airline industry.As a Cabin Crew member, your key responsibilities will include ensuring passenger safety and comfort during flights. You will conduct safety demonstrations, assist passengers in finding their seats, and ensure their luggage is stored properly. You will also serve food and beverages, accommodating passenger requests to enhance their travel experience.Effective communication is essential in this role. You will need to interact with passengers, addressing any questions or concerns they may have. Additionally, you will collaborate with fellow crew members to maintain an efficient and pleasant cabin environment.To be successful as Cabin Crew, you must possess strong interpersonal skills and a positive attitude. You should demonstrate a willingness to learn and adapt to new situations, as well as the ability to handle emergencies calmly and efficiently. A customer-focused mindset is crucial, along with the ability to work as part of a team.Candidates must have a pleasant appearance, good health, and the ability to work flexible hours, including weekends and holidays. A passion for travel and meeting new people will greatly enrich your experience in this role.
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Opening For Travel Consultant

Leisure Lanes Holidays

  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Salt Lake Kolkata
Air Ticketing Holiday Packages Hotel Booking Travel Requirement Tours Travel Convincing Power
We are looking for a Travel Consultant based in Salt Lake to join our team. The ideal candidate will have 1 to 3 years of experience in travel planning and a passion for helping clients create memorable trips. As a Travel Consultant, you will assist clients in booking their travel arrangements and providing excellent customer service.**Key Responsibilities:**- **Consult clients on travel plans:** Engage with clients to understand their travel needs and preferences, offering personalized recommendations for destinations and activities.- **Book travel arrangements:** Handle reservations for flights, hotels, and other forms of transportation, ensuring all bookings meet client requirements.- **Provide travel advice:** Share knowledge of various travel options, visa requirements, and local customs to help clients make informed decisions.- **Manage client inquiries:** Respond promptly to client questions and concerns via phone or email, ensuring a high level of customer satisfaction.- **Stay updated on travel trends:** Research and monitor industry trends, new destinations, and travel promotions to provide the best advice to clients.**Required Skills and Expectations:**Candidates must have completed their 12th grade and possess strong communication skills to interact effectively with clients. Attention to detail is crucial for managing bookings accurately. A good understanding of travel software and online booking tools is expected, along with basic knowledge of different destinations and travel regulations. A friendly demeanor and a customer-focused attitude are essential for success in this role. Candidates should be able to work in an office environment full time.
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  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Kolkata
Housekeeping Hospitality Room Service Office Cleaning Sanitation
Housekeeping Staff - Job AdvertisementHiring Now at L.R. LogisticsL.R. Logistics is looking for dedicated and responsible Housekeeping Staff to maintain cleanliness and hygiene at our office premises. We are hiring 2 positions for Male/Female candidates who are hardworking, disciplined, and willing to work in a professional environment.Position : Housekeeping StaffOpenings:2 Vacancies (Male/Female)Location:south kolkata Salary: Rs 9000-10,000Best in IndustryJob ResponsibilitiesMaintain cleanliness of office premises, cabins, washrooms, and common areasDusting, sweeping, mopping, and sanitizing office areas regularlyServe tea/coffee and assist in pantry work when requiredEnsure proper disposal of waste materialsMaintain housekeeping materials and cleaning suppliesSupport office administration for cleanliness and upkeepEnsure hygiene standards are maintained at all timesEligibilityMinimum qualification: 8th Pass / 10th PassFreshers and experienced candidates can applyHonest, disciplined, and punctual candidates preferredSkills RequiredCleaning and maintenance knowledgeBasic communication skillsTime managementTeamwork and disciplineWhy Join Us?Professional work environmentStable job opportunitySupportive managementGrowth opportunities within the organizationinterested candidates can call on this no :9748793768
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills Airport Operation Ground Handling Airport Cargo
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Kolkata
Housekeeping Staff Housekeeping Cleaning Validation Office Cleaning Sanitation Hospitality Stewardess Activities
Full job descriptionUrgent Need Housekeeping Staff9 to 12 Hours Duty Time.Need To Pay Registration Fees after selectionTraining will be provided and job details will be explained before joining.PF & ESI Scheme Applicable.Minimum 10th Pass Required.Age Need 25 To 50.Speak Hindi, Bengali.Contact : AMS Consultancy 9051623344
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  • 0 - 4 yrs
  • 1.5 Lac/Yr
  • Kolkata
Fresher Hospitality Hotel Sales Steward Activities Restaurant Service
We are looking for a dedicated and friendly Hotel Waiter to join our team in Kolkata. The ideal candidate should have a positive attitude and a willingness to learn, making them a perfect fit for our vibrant hotel environment.**Key Responsibilities:**- **Greeting Guests:** Welcome guests warmly upon their arrival and ensure they feel comfortable and attended to.- **Taking Orders:** Listen carefully to guests food and beverage preferences, accurately recording their orders for efficient service.- **Serving Food and Drinks:** Serve food and beverages to guests, ensuring timely delivery and presentation that meets our standards.- **Clearing Tables:** Clear and clean tables promptly once guests have finished, maintaining a tidy dining area.- **Assisting with Menu Queries:** Answer guests' questions regarding menu items, specials, and dietary restrictions, offering recommendations if needed.- **Cooperating with Kitchen Staff:** Work closely with kitchen and bar staff to ensure the smooth flow of service during busy hours.**Required Skills and Expectations:**- A minimum education of 12th grade is needed, with experience in hospitality preferred but not required.- Strong communication skills to effectively interact with guests and team members.- A positive attitude and a commitment to providing excellent customer service.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- Flexibility to work various shifts, including weekends and holidays.- An eagerness to learn and grow within the hotel industry, contributing to a supportive team atmosphere.
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  • 1 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Aviation Ground Staff Activities Interpersonal Skills Hospitality Cabin Crew Activities Air Ticketing Airline Operations Ground Handling Hostess Activities Personality Development
Join our dynamic team in Kolkata as a cabin crew Staff Executive. In this role, you will support airport operations and ensure a smooth travel experience for customers.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, helping them with check-ins, boarding, and other travel-related inquiries.2. **Baggage Handling**: Manage baggage check-in and ensure proper loading and unloading of luggage onto and from aircraft.3. **Documentation**: Verify passenger documents and assist with the completion of necessary paperwork related to travel.4. **Coordination**: Work closely with various departments to ensure timely flight departures and arrivals, assisting in troubleshooting issues as they arise.5. **Safety Compliance**: Follow all safety protocols and regulations to maintain a secure environment for both passengers and staff.Required Skills and Expectations:Candidates should possess good communication skills in both English and Hindi. You should be customer-oriented, with a friendly attitude and the ability to handle stressful situations calmly. Strong attention to detail is needed for various tasks such as document verification and baggage handling.As this is an entry-level position, we welcome female applicants with a 12th grade education, ready to start their careers in a vibrant work environment. You should be willing to work full time in the office setting and be flexible with varying shift timings.
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Female
  • Kolkata
Aviation Hospitality Air Hostess Activities Cabin Crew Activities Ground Staff Activities Steward Activities Hostess Activities English Language
As an Air Hostess, you will be responsible for ensuring the safety and comfort of passengers on board. Your key responsibilities will include greeting passengers, serving meals and drinks, conducting safety demonstrations, and assisting passengers during the flight. To excel in this role, you must possess excellent communication and customer service skills, as well as a friendly and approachable demeanor. Attention to detail, the ability to remain calm under pressure, and a professional appearance are also essential qualities for this position. Additionally, the ability to work well in a team and adapt to changing situations is crucial. If you are a female candidate with a 10th pass qualification and are looking for a full-time position in Kolkata, India, this role may be a perfect fit for you.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Airport Ticketing Ground Staff Ground Staff Executive Airport Ground Staff Airline Ground Staff Ground Handling Staff Ground Operations Staff Ground Staff Supervisor
Join our team as Airport Ground Staff in Kolkata, India. Responsibilities include assisting passengers with check-in, baggage handling, boarding, and overseeing aircraft movement on the ground. Candidates should have excellent communication skills, be able to work well under pressure, and have a 10th pass education. Experience is preferred but not required. If you are looking for a dynamic and fast-paced work environment, this role is perfect for you.
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Guest Relation Manager (Freshers) Kolkata

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Hospitality Guest Satisfaction Teamwork Problem Solving Customer Service Language Skills
As a Guest Relation Manager in Dumdum Kolkata, you will be responsible for creating exceptional guest experiences by ensuring smooth check-ins, resolving guest concerns, and maintaining a welcoming atmosphere.Key Responsibilities:- Greet guests warmly and assist with check-ins to ensure a seamless arrival experience.- Address guest inquiries and resolve any issues promptly to ensure guest satisfaction.- Maintain a welcoming and hospitable environment to enhance the guest experience.Required Skills and Expectations:- Strong communication skills to interact effectively with guests and address their needs.- Excellent problem-solving abilities to handle guest concerns and provide appropriate solutions.- Attention to detail to ensure accurate and efficient guest check-ins and service.
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  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Topsia Kolkata
Guest Handling Guest Services Good Communication Customer Relationship Management Good Communication Skills Guest Lecturer Hotel Management
Seeking a Guest Relation Executive to join our team in Topsia, Kolkata. The ideal candidate will have 1-2 years of experience, be a 12th pass female candidate, and work from the office full-time. Key responsibilities include greeting guests, handling inquiries, resolving complaints, and maintaining a positive relationship with customers. Strong communication, interpersonal, and organizational skills are required. The candidate should also be customer-oriented, have the ability to multitask, and be proficient in MS Office. Experience in a similar role and fluency in multiple languages is a plus.
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Waiter (Freshers) Kolkata

Ideal Career Zone

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Kolkata
Hotel Manager Hotel Management Service Staff Cooking Food
- Greet and seat customers: As a waiter, you will be responsible for welcoming guests as they arrive, escorting them to their tables, and ensuring they have a pleasant dining experience from the very beginning.- Take orders and serve food and beverages: You will need to accurately take food and drink orders from customers, relay them to the kitchen staff, and serve the items promptly once they are ready.- Provide recommendations and answer questions: Guests may have inquiries about the menu or need suggestions on what to order. It is crucial for a waiter to be knowledgeable about the offerings and provide helpful information to customers.- Ensure cleanliness and hygiene: Maintaining a clean and tidy dining environment is essential. Waiters are expected to clear tables, reset them for the next guests, and ensure that the overall dining area is neat and hygienic.- Handle customer feedback and complaints: In the event that a customer has a complaint or feedback, you will need to address it professionally and promptly, ensuring that the issue is resolved to the customer's satisfaction.- Strong communication skills: A waiter should have excellent verbal communication abilities to interact with customers, colleagues, and management effectively.- Ability to work in a fast-paced environment: The role of a waiter can be demanding, especially during busy meal times. Being able to work efficiently under pressure is crucial.- Attention to detail: Waiters must pay attention to the small details to ensure orders are accurate, tables are set correctly, and customers are satisfied with their dining experience.
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  • Fresher
  • 7.0 Lac/Yr
  • Kolkata
Aviation Hospitality Catering
As an Airport Hospitality Executive in Kolkata, your primary role will involve ensuring a pleasant experience for travelers at the airport. You will be responsible for coordinating various services and assisting passengers, including both domestic and international travelers.Key Responsibilities:- **Customer Assistance**: Provide support to passengers by answering queries related to flights, baggage, and airport facilities, ensuring they have all the information they need for a smooth journey.- **Check-In Support**: Assist travelers during the check-in process, guiding them through procedures and ensuring timely boarding for their flights.- **Lounge Management**: Maintain the cleanliness and comfort of airport lounges, offering refreshments and assistance to guests as needed.- **Handling Complaints**: Address and resolve any customer grievances in a calm and professional manner, ensuring passenger satisfaction.- **Coordination with Airlines and Services**: Collaborate with airline staff and other airport services to ensure efficient operations and communication regarding passenger needs.Required Skills and Expectations:You should possess excellent communication skills to interact effectively with passengers and staff. A friendly and approachable demeanor is essential to provide exceptional customer service. Basic knowledge of airport operations is preferred but not necessary, as on-the-job training will be provided. The ability to work well under pressure and a keen attention to detail are crucial. Being a team player and demonstrating a willingness to help others will be key to succeeding in this role. As a fresher, a positive attitude and eagerness to learn are highly valued.
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  • 0 - 2 yrs
  • 8.0 Lac/Yr
  • Kolkata
Aviation Cargo Handling Airport Cargo Airport Ticketing Airline Operations Basic Computer Skills Hospitality Personality Development Customer Service Aviation Security Ground Staff Activities Airport Operation Air Ticketing Air Freight Ground Handling Air Traffic Control Airline Customer Service Good Communication Skills Ground Manager Airport Supervisor Passenger Support Staff Management Customer Manager Problem Solving Ground Operation Air Cargo
As an Airport Guest Relationship Executive, you will play a vital role in ensuring a positive experience for travelers at the airport. Your primary responsibility will be to assist guests, answer their queries, and help them navigate the airport environment smoothly.**Key Responsibilities:**- **Guest Assistance:** Provide support to guests by answering questions, guiding them to various airport facilities, and ensuring their needs are met.- **Check-In Support:** Assist guests during the check-in process, helping them with procedures and ensuring a hassle-free experience.- **Handling Complaints:** Address any concerns or complaints from guests promptly and professionally, ensuring they feel heard and valued.- **Information Dissemination:** Share important information about flight schedules, boarding gates, and any other relevant updates to keep guests informed.- **Feedback Collection:** Gather feedback from guests about their experiences at the airport, which will help improve services.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication is essential to interact effectively with guests and provide clear information.- **Customer Service Orientation:** A genuine desire to help others and maintain a friendly attitude throughout the interaction with guests is necessary.- **Problem-Solving Abilities:** Ability to think quickly and offer solutions to any challenges faced by guests during their journey.- **Team Player:** Willingness to work collaboratively with fellow staff members to ensure efficient airport operations.- **Basic Computer Knowledge:** Familiarity with basic computer systems and software to assist in various tasks is required. This position is suitable for individuals who are enthusiastic and passionate about providing excellent customer service in a dynamic environment.
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Air Hostess Fresher

Go Star Aviation

  • Fresher
  • 6.0 Lac/Yr
  • Kolkata
Aviation Hospitality Steward Activities Air Hostess Activities Cabin Crew Activities Hostess Activities English Language
As an Air Hostess based in Kolkata, India, you will play a crucial role in ensuring a safe and pleasant flying experience for passengers. This full-time position is ideal for freshers who have completed at least 10th grade.Your key responsibilities will include:1. **Providing Excellent Customer Service**: You will greet passengers, assist them with boarding, and address any queries or concerns during the flight, ensuring everyone feels welcome and comfortable.2. **Safety Procedures**: You will be responsible for demonstrating safety procedures and ensuring compliance with safety regulations. This includes conducting safety checks and preparing passengers for takeoff and landing.3. **Serving Meals and Beverages**: You will serve food and drinks to passengers during the flight, maintaining high standards of service and hygiene.4. **Emergency Response**: In case of emergencies, you will adhere to protocols to ensure passengers
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  • Fresher
  • 1.5 Lac/Yr
  • Kolkata
Fresher Hospitality Room Service Hotel Sales Restaurant Service Steward Activities
Certificate in Hospitality Management 6 Months 12th Pass 18 30 YearsAdvanced Certificate in Hotel Management 9 Months 12th Pass 18 30 YearsDiploma in Hospitality & Tourism Ops 12 Months 12th PassWhy Choose Us?We understand the needs of modern students, offering a balanced approach to learning:Flexible Learning: Choose between Online & Offline classes with flexible timings and attendance.Hands-on Experience: Practical, industry-oriented training to get you job-ready.Career Support: 100% Placement Assistance to guide you toward top-tier hospitality opportunities. Visit UsAddress: 508, Akankha More Bus Stop, Newtown, West BengalReady to start your journey? Join a community dedicated to your professional success in the hospitality industry.
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  • Fresher
  • 1.5 Lac/Yr
  • Kolkata
Fresher Hospitality Restaurant Service Steward Activities
Certificate in Hospitality Management 6 Months 12th Pass 18 30 YearsAdvanced Certificate in Hotel Management 9 Months 12th Pass 18 30 YearsDiploma in Hospitality & Tourism Ops 12 Months 12th PassWhy Choose Us?We understand the needs of modern students, offering a balanced approach to learning:Flexible Learning: Choose between Online & Offline classes with flexible timings and attendance.Hands-on Experience: Practical, industry-oriented training to get you job-ready.Career Support: 100% Placement Assistance to guide you toward top-tier hospitality opportunities. Visit UsAddress: 508, Akankha More Bus Stop, Newtown, West BengalReady to start your journey? Join a community dedicated to your professional success in the hospitality industry.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Kolkata
Communication Hotel Manager
We are looking for a motivated Hotel Manager intern to join our team in Kolkata. This role is perfect for individuals eager to learn about hotel operations and management in a dynamic environment.**Key Responsibilities:**- **Oversee Daily Operations:** Manage the day-to-day activities within the hotel, ensuring smooth functioning and a pleasant experience for guests.- **Staff Coordination:** Work with various teams, including housekeeping and front desk, to ensure efficient communication and service delivery.- **Guest Relations:** Engage with guests to understand their needs and resolve any issues, fostering a welcoming atmosphere.- **Maintain Standards:** Ensure the hotel maintains cleanliness and hospitality standards throughout all areas for guest satisfaction.- **Assist in Financial Management:** Support the finance team in monitoring budgets, costs, and revenues to help achieve organizational goals.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, are essential for effective interaction with guests and staff.- Basic knowledge of hotel management principles is beneficial, although not mandatory; a willingness to learn is vital.- Good organizational skills to manage multiple tasks efficiently and prioritize responsibilities.- A customer-oriented mindset focused on meeting guest needs and exceeding expectations.- Ability to work well in a team and demonstrate flexibility in handling different situations.This internship is an excellent opportunity for candidates with a passion for hospitality to kickstart their careers in hotel management. With limited experience required, we welcome enthusiastic individuals eager to grow in this field.
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  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Female
  • Topsia Kolkata
Time Management Customer Care Communication Skills Pivot Table Order Taking Food Beverage Service Hospitality Manager Guest Lecturer Grooming
We are looking for a Waitress to join our team at a restaurant in Topsia, Kolkata. As a Waitress, your key responsibilities will include taking orders from customers, serving food and beverages, and providing excellent customer service. You will also be responsible for cleaning and setting tables, handling payments, and ensuring customer satisfaction. The ideal candidate for this role should be a female with a minimum of a 12th pass education. Previous experience as a waitress is preferred but not required. We are looking for someone who is friendly, organized, and able to work in a fast-paced environment. Strong communication skills and the ability to multitask are essential for this role. You should be able to work well in a team and have a positive attitude towards customer service. If you meet these requirements and are looking for a full-time job in a restaurant setting, we encourage you to apply for this position.
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Kolkata
Hospitality Aviation Catering
We are looking for a dedicated Hospitality Executive to join our team in Kolkata. This entry-level position is ideal for individuals who are enthusiastic about the hospitality industry and wish to start their career in a dynamic environment.Key Responsibilities:1. **Customer Service**: Assist guests with their inquiries and ensure they have a pleasant experience. It involves warmly greeting visitors, answering questions, and addressing any concerns they may have.2. **Administrative Support**: Handle various administrative tasks such as managing bookings, updating records, and coordinating with different departments. This support is essential for smooth operations within the hospitality setting.3. **Sales Assistance**: Help promote services and packages offered by the establishment. This includes providing information to guests and persuading them to take advantage of special offers.4. **Team Collaboration**: Work closely with team members to ensure high standards of service. Good communication and teamwork are crucial for maintaining an efficient work environment.Required Skills and Expectations:Candidates should have a minimum educational background of 12th pass, with prior experience in hospitality preferred but not mandatory. Strong communication skills, a friendly demeanor, and a willingness to learn will set you apart. You should be adaptable, able to multitask, and maintain a positive attitude even during busy periods. Being punctual and maintaining a professional appearance is essential in this role. Enthusiasm for the hospitality industry and a desire to provide excellent customer service are key factors for success.
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  • Fresher
  • 5.5 Lac/Yr
  • Kolkata
Aviation Hospitality Hostess Activities Grooming Basic Computer Skills Good Communication Skills
We are looking for dedicated female candidates to join our team as Airlines Cabin Crew in Kolkata. The role involves ensuring a safe, comfortable, and enjoyable travel experience for our passengers.Key Responsibilities:- **Passenger Assistance:** Greet passengers as they board and help them find their seats. Ensure they feel comfortable and provide support as needed throughout their journey.- **Safety Procedures:** Conduct safety demonstrations before takeoff and ensure that all safety equipment is in proper working order. Monitor the cabin for any potential safety issues while in flight.- **Serving Meals and Beverages:** Distribute meals, snacks, and beverages to passengers, ensuring that dietary preferences and special requests are accommodated.- **Handling Emergencies:** Be prepared to respond effectively in case of emergencies, providing first aid and guiding passengers to safety if needed.- **Maintaining Cleanliness:** Ensure that the cabin is clean and presentable before, during, and after each flight, creating a pleasant environment for passengers.Required Skills and Expectations:Candidates should be graduates with a professional approach and a positive attitude. Excellent communication skills are essential, as you will interact with diverse passengers. A warm demeanor and ability to work well under pressure are crucial in this role. Additionally, being a team player is important, as you will collaborate closely with fellow crew members. Freshers are encouraged to apply.
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  • Fresher
  • 3.3 Lac/Yr
  • Kolkata
Tours Travel Hotel Booking Travel Sales
We are seeking a motivated and friendly Travel Advisor to join our team in Kolkata. In this role, you will assist clients in planning their perfect vacations, providing expert advice and personalized travel options.Key Responsibilities:1. **Assist Clients**: Communicate with clients to understand their travel preferences and budgets, guiding them in selecting destinations, accommodations, and activities that suit their needs.2. **Conduct Research**: Explore various travel options and update yourself on the latest travel trends and deals to offer the best recommendations.3. **Create Itineraries**: Design detailed travel itineraries, including flight details, hotel bookings, and activities, ensuring a smooth travel experience for clients.4. **Handle Bookings**: Process travel bookings and reservations accurately, maintaining attention to detail to avoid errors and ensure client satisfaction.5. **Provide Customer Support**: Offer ongoing support to clients, addressing any inquiries or changes they may have regarding their travel plans.To succeed in this role, candidates must have excellent communication skills, a passion for travel, and strong attention to detail. Freshers who are eager to learn and grow in the travel industry are encouraged to apply. A positive attitude, the ability to work as part of a team, and a willingness to understand client needs will make you an ideal fit for our dynamic environment.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Kolkata
Hospitality Receptionist Activities Problem Solving Front Office Operations Administrative Skills Problem Analysis Customer Satisfaction Front Desk Basic Computer Skills
We are looking for a dedicated Front Desk Officer to join our team in Kolkata. As a Front Desk Officer, you will be the first point of contact for our clients and visitors. You will play a crucial role in creating a welcoming environment and ensuring smooth communication within the office.**Key Responsibilities:**- **Greet Visitors:** Welcome clients and guests warmly, ensuring they feel comfortable and attended to during their visit.- **Answer Phone Calls:** Handle incoming calls with professionalism, addressing inquiries or directing calls to appropriate staff members.- **Manage Appointments:** Schedule and manage appointments, coordinating with different departments to ensure smooth operations.- **Maintain Reception Area:** Keep the front desk and reception area clean, organized, and presentable to provide a positive first impression.- **Handle Administrative Tasks:** Assist with basic office tasks like filing, data entry, and managing correspondence as needed.**Required Skills and Expectations:**We are looking for individuals who have completed their 12th grade and possess 0 to 2 years of experience in a similar role. You should have excellent communication skills, both verbal and written, to interact with clients and staff effectively. A friendly and professional demeanor is essential, along with strong organizational skills to manage various tasks. You should also be proficient in basic computer applications and able to work in a fast-paced environment. Attention to detail and the ability to multitask will help you succeed in this role.
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  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Kolkata
Hospitality Receptionist Activities Problem Solving Front Office Operations Administrative Skills Problem Analysis Customer Satisfaction Front Desk Basic Computer Skills
Key ResponsibilitiesWelcome customers and visitors in a professional manner.Understand customer requirements and guide them to the appropriate banking service.Manage the customer waiting area and maintain the visitor register.Assist customers with account opening forms, KYC documentation, and other basic banking processes.Provide information about bank products and services such as savings accounts, current accounts, fixed deposits, loans, credit cards, and digital banking.Coordinate appointments with Relationship Managers or Branch Operations staff.Resolve basic customer queries or escalate complex issues to the concerned department.Support branch administration and maintain proper records.Promote digital banking services such as mobile banking, internet banking, ATM usage, and UPI.EligibilityQualification: Graduate in any discipline (preferred).Experience: Freshers and experienced candidates can apply.Good communication and interpersonal skills.Basic computer knowledge (MS Office and email).Customer-oriented attitude with a professional appearance.
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  • Fresher
  • 6.5 Lac/Yr
  • Kolkata
Airline Operations Aviation Hospitality Cabin Crew Activities Interpersonal Skills Hostess Activities Personality Development Grooming Basic Computer Skills Customer Relationship Airport Ticketing Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and outgoing Airport Customer Service Associate in Kolkata. This full-time role is ideal for freshers who have completed at least 10th grade and are eager to provide excellent service to travelers.Key Responsibilities:- **Check-in Assistance:** Help passengers with their check-in process, ensuring they have the necessary documents and luggage tagging secured.- **Boarding Support:** Guide travelers to their boarding gates and provide timely updates about flight departures or delays.- **Customer Queries:** Address any questions or concerns from passengers about flights, airport facilities, or travel regulations, ensuring a positive experience.- **Problem Resolution:** Assist in resolving any issues that may arise during travel, such as missed connections or lost baggage, while maintaining a calm and professional demeanor.- **Service Recovery:** Handle customer complaints with empathy and provide effective solutions to enhance their journey.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with passengers from diverse backgrounds. A positive attitude and a team-oriented mindset are essential for fostering a welcoming environment in the airport. The ability to stay calm under pressure and manage stressful situations while ensuring customer satisfaction is crucial. Moreover, punctuality and a commitment to working flexible hours, including weekends and holidays, are expected. Ideal candidates will have a passion for travel and a desire to help others.
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  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a vital role in ensuring smooth operations at the airport. You will interact with passengers and assist in various tasks to enhance their travel experience.**Key Responsibilities:**- **Passenger Check-in:** Assist passengers with the check-in process, ensuring they receive their boarding passes and know their flight details.- **Baggage Handling:** Manage the loading and unloading of passengers' luggage, ensuring it is handled with care and delivered to the right flights.- **Customer Service:** Address passenger inquiries and provide information about flights, airport facilities, and services to enhance their travel experience.- **Security Checks:** Assist in conducting security checks on passengers and their luggage, ensuring compliance with safety regulations.- **Coordination with Airlines:** Work closely with airline representatives to facilitate smooth operations, including flight schedules and gate assignments.**Required Skills and Expectations:**- **Effective Communication:** You should have good verbal communication skills to interact clearly and politely with passengers and staff.- **Team Player:** Being able to work as part of a team is essential for coordinating tasks with colleagues.- **Attention to Detail:** You need to be detail-oriented, ensuring all processes, especially those related to safety and security, are followed correctly.- **Adaptability:** The airport environment can be fast-paced and unpredictable, so being able to adapt to changes quickly is important.- **Basic Technical Skills:** Familiarity with computers and airport technology is beneficial for check-in and information processes.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Passenger Handling Airport Cargo Ground Operation Ground Management
As an Airline Ground Staff member in Kolkata, you will play a vital role in ensuring smooth airport operations and providing excellent customer service. This role is ideal for individuals with minimal work experience who are eager to start their career in the aviation industry.**Key Responsibilities:**- **Check-In Assistance**: Help passengers during the check-in process by managing their luggage and providing boarding passes. This ensures that travelers experience a smooth start to their journey.- **Customer Service**: Attend to passenger inquiries and provide information about flight schedules, delays, and airport facilities. Good communication skills are essential for keeping passengers informed and satisfied.- **Luggage Handling**: Ensure proper loading and unloading of luggage on and off aircraft. This involves the safe and efficient management of passengers' belongings, which is crucial for their trust and comfort.- **Safety Procedures**: Implement safety regulations and ensure all airport protocols are followed. Understanding safety measures is fundamental in maintaining security at the airport.- **Collaboration**: Work closely with airline staff, security personnel, and baggage handlers. Being a team player is vital for creating an efficient work environment.**Required Skills and Expectations:**Candidates should have a positive attitude and excellent interpersonal skills to effectively communicate with customers and colleagues. Attention to detail is important for handling luggage and ensuring all procedures are followed. Basic computer skills are beneficial for managing check-in systems. A willingness to learn and a commitment to providing great service will help you succeed in this role.
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Hiring For 12th Pass Freshers - Airport Ground Staff

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • Fresher
  • 7.0 Lac/Yr
  • Dumdum Kolkata
Airline Operations Hospitality Ground Handling Ground Staff Activities
As an Airport Ground Staff member at Dumdum Kolkata, you will be responsible for assisting passengers during their airport experience. This includes checking in passengers, handling baggage, and ensuring a smooth boarding process. You will also be expected to provide excellent customer service by answering passenger inquiries and resolving any issues that may arise.Key Responsibilities:1. Assisting passengers during check-in and boarding processes: You will be responsible for checking in passengers, issuing boarding passes, and ensuring a smooth boarding process for flights.2. Handling baggage: You will be required to handle passenger baggage, including tagging, loading, and unloading luggage from aircraft.3. Providing excellent customer service: As a frontline staff member, you will be expected to answer passenger inquiries, provide information about flights, and assist with any issues that may arise during their airport experience.4. Following safety and security protocols: You will be trained to follow all safety and security procedures to ensure the well-being of passengers and staff members.Required Skills and Expectations:- Must be a 12th pass with no previous experience required.- Excellent communication skills and the ability to work well in a fast-paced environment.- Strong customer service skills and a friendly demeanor.- Ability to work well in a team and follow instructions accurately.- Willingness to work flexible hours, including weekends and holidays.
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Chef || Freshers & Experienced

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Dumdum Kolkata
Good Communication Skills Hospitality Grooming Cook
Seeking a Male Chief Cook in Dumdum Kolkata with 0-1 Years of Experience and At Least 12th Pass Education. Responsibilities Include Overseeing Kitchen Operations, Creating Menus, Managing Staff, and Ensuring Food Quality. Must have Strong Communication Skills, Hospitality Experience, and Immaculate Grooming. Full-time, Office-based Position.
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Airport Ground Staff Jobs For 10th Pass Freshers

Flyriise Aviation & Hospitality Services Pvt. Ltd.

  • 0 - 3 yrs
  • 2.8 Lac/Yr
  • Airport Road Kolkata
Aviation Hospitality
As an Airport Ground Staff member at our Kolkata location, you will be responsible for assisting passengers during their airport experience. This includes check-in, boarding, and providing customer service.Key responsibilities include ensuring smooth check-in processes by verifying passenger information and issuing boarding passes. You will also assist passengers with boarding procedures, helping them find their seats and stow their carry-on luggage.Other duties include providing excellent customer service by answering passenger inquiries, resolving any issues or complaints, and ensuring their overall satisfaction.To excel in this role, you must have a strong understanding of aviation procedures and regulations, as well as excellent hospitality skills. Attention to detail, communication skills, and the ability to work in a fast-paced environment are also essential.We are looking for candidates who are 10th pass with 0-3 years of experience. If you are passionate about providing exceptional customer service and enjoy working in a dynamic airport environment, we encourage you to apply for this position.
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Freshers For Ground Staff - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Hospitality Airport Operation Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Passenger Handling Airline Operations Cargo Handling Airport Ground Handling Ground Operation Airport Cargo Ground Management Aviation
Join our team as an Airport Ground Staff member in Kolkata, India. This entry-level position is ideal for 12th-pass candidates with a passion for aviation and customer service. Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers during their journey, ensuring they have all necessary information and feel comfortable while boarding and disembarking.2. **Check-in Services**: Handle check-in procedures, including verifying passenger travel documents, checking luggage, and issuing boarding passes to ensure a smooth travel experience.3. **Baggage Handling**: Oversee the loading and unloading of baggage, ensuring all items are handled with care and delivered to the correct destination.4. **Customer Queries**: Address passenger queries and concerns promptly, providing accurate information about flights, gate numbers, and facilities within the airport.5. **Safety Compliance**: Ensure adherence to safety and security protocols at all times, contributing to a safe flying environment for all passengers.Required Skills and Expectations:Candidates should possess strong communication skills, as interacting with diverse individuals is essential. A polite demeanor and excellent customer service orientation are crucial for this role. Ability to work in a fast-paced environment and adapt to changing situations is important. Teamwork, punctuality, and a reliable work ethic will help in providing outstanding service to travelers. Previous experience is not required, making this a great opportunity for freshers looking to start their careers in the aviation industry.
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Ground Staff Fresher

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Hospitality Ground Staff Activities Aviation Ground Handling Aviation Security Interpersonal Skills Airline Operations Airport Operation Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Management Ground Operation
The Ground Staff position involves various support functions in the airport environment, ensuring smooth operations and excellent customer service. **Key Responsibilities:**- **Check-In Assistance:** Help passengers during the check-in process, ensuring they receive their boarding passes and understand the flight details.- **Baggage Handling:** Safely manage luggage and cargo, ensuring proper loading and unloading to prevent damage or loss.- **Customer Service:** Provide assistance to passengers with inquiries, complaints, or special requests, ensuring a pleasant travel experience.- **Safety and Security Checks:** Conduct security checks on luggage and ensure compliance with safety regulations to maintain a secure environment.- **Coordination with Airlines:** Liaise with different airline teams to confirm schedules and coordinates for flights, facilitating effective communication.- **Emergency Response:** Be prepared to respond to emergencies promptly and assist in evacuation procedures if necessary.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with passengers and colleagues. A friendly and professional demeanor is essential for providing excellent service. Basic computer skills are necessary for using check-in systems and managing booking information. Attention to detail is crucial for ensuring compliance with safety regulations and proper handling of luggage. A proactive attitude and the ability to work under pressure are important in a fast-paced airport environment. A background in any of the listed educational qualifications is acceptable, with a willingness to learn and adapt in a team-oriented setting.
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12th Pass Freshers For Ticketing Staff

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Interpersonal Skills Ground Handling Ground Staff Activities Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Aviation Ground Management
As a Ticketing Staff member, you will play a key role in providing excellent customer service and managing ticket sales. You will work in a fast-paced environment, assisting customers with their travel needs.**Key Responsibilities:**- **Assist Customers:** Help customers understand their ticketing options and answer any questions they may have regarding travel.- **Process Ticket Sales:** Handle ticket sales efficiently using the system, ensuring accurate information is entered for each transaction.- **Manage Reservations:** Update and manage booking systems to reflect any changes and ensure all reservations are correct.- **Provide Information:** Share relevant information about travel schedules, fares, and policies to help customers make informed decisions.- **Handle Cash Transactions:** Process cash, credit, and debit card payments accurately, ensuring the correct change and receipts are given.- **Handle Customer Complaints:** Address any issues or concerns raised by customers, working to resolve them swiftly and professionally.**Required Skills and Expectations:**You should have completed your 12th grade and possess good communication skills to interact effectively with diverse customers. Attention to detail is essential to ensure the accuracy of ticket sales and bookings. You should be comfortable working in a team and capable of managing multiple tasks efficiently. Basic computer skills are necessary to operate ticketing systems and manage information. A willingness to learn and adapt to new challenges is also important, especially for those with little experience.
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  • Fresher
  • 6.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated individuals to join our team as Airport Ground Staff in Kolkata. This role is ideal for freshers with a 10th-grade pass who are eager to start a career in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: Help passengers check-in, handle their baggage, and provide information about flights. You will ensure a smooth and pleasant experience for travelers.2. **Baggage Handling**: Safely manage and process luggage. This includes loading and unloading bags on and off aircraft, ensuring they reach the correct destination.3. **Flight Coordination**: Assist in coordinating flight operations, including monitoring schedules and working closely with pilots and air traffic control to ensure timely departures and arrivals.4. **Customer Service**: Provide outstanding service by addressing passenger inquiries and resolving any concerns they may have promptly and professionally.5. **Safety Compliance**: Follow all safety and security protocols to ensure a safe environment for passengers and staff. You will be trained in emergency procedures and safety measures.Required Skills and Expectations:Candidates should have strong communication skills in English and Hindi to interact effectively with passengers. A friendly and approachable attitude is essential, as well as the ability to work in a fast-paced environment. Attention to detail and a commitment to providing excellent customer service are important attributes for this role. Teamwork, reliability, and flexibility in working hours are also key to success in this position.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Air Ticketing Aviation Holiday Packages Hotel Booking Ticket Booking Basic Computer Skills
We are looking for a dedicated Airport Ticketing Agent in Kolkata to help passengers with ticket sales and travel arrangements. This full-time position is ideal for those who are motivated and have a passion for customer service. No prior experience is required, making it suitable for freshers.Key Responsibilities:- **Ticket Sales:** Assist passengers in purchasing tickets for flights, ensuring they understand their options and fees.- **Customer Assistance:** Provide excellent customer service by answering questions, helping with check-ins, and resolving any issues that may arise.- **Documentation Management:** Handle necessary travel documents and ensure all information is accurate and up to date.- **System Updates:** Input and update passenger information in the airline systems as required, ensuring accuracy to avoid complications.- **Conflict Resolution:** Address any customer complaints and work to resolve them effectively, maintaining a positive experience for travelers.Required Skills and Expectations:Candidates should possess strong communication skills and be comfortable interacting with diverse customers. Attention to detail is crucial, especially when managing flight schedules and passenger data. Basic computer skills are necessary for entering data into booking systems. Our ideal candidate is friendly, patient, and capable of working in a fast-paced environment, demonstrating a willingness to learn and grow in the aviation field. Reliability and punctuality are key traits to help maintain smooth airport operations.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills
We are looking for an enthusiastic Airport Representative to join our team in Kolkata. This role is ideal for individuals who have completed their 10th grade and are eager to start a career in the airport and travel industry. The position requires no prior experience, making it a great opportunity for recent graduates.**Key Responsibilities:**- **Greeting Passengers:** Welcome passengers at the airport and provide them with information regarding flight schedules, services, and other inquiries.- **Assisting with Check-ins:** Help passengers during the check-in process by ensuring they have the correct documents and boarding passes.- **Handling Baggage:** Aid passengers with their baggage, including checking in their luggage and guiding them to baggage claim areas.- **Providing Directions:** Give clear directions to passengers regarding airport facilities such as lounges, restrooms, and boarding gates.- **Resolving Issues:** Address and resolve any passenger concerns or issues that may arise, ensuring a positive travel experience.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are essential to effectively interact with passengers and provide assistance.- **Customer Service Orientation:** A friendly attitude and willingness to help are crucial for creating a pleasant experience for travelers.- **Attention to Detail:** Ability to accurately handle information and paperwork, ensuring all processes comply with regulations.- **Team Player:** Working well with colleagues and airport staff is important to maintain smooth operations.- **Problem-Solving Ability:** Quick thinking and proactive problem-solving skills are necessary to handle unexpected situations.Join us to become a vital part of the air travel experience!
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