Hospitality Job Vacancies in Guwahati

We are looking for a dedicated Airport Ticketing Executive to join our team in Guwahati. This entry-level position is ideal for individuals with a passion for travel and customer service.nnKey Responsibilities:nn- Ticket Booking and Issuance: You will assist passengers in booking flight tickets and ensure timely issuance of e-tickets and boarding passes, maintaining accuracy throughout the process. nn- Customer Service: Address customer inquiries related to flight schedules, ticket prices, and baggage policies, providing clear and helpful information to enhance the travel experience.nn- Problem Resolution: Handle any issues that may arise, such as cancellations or changes in itinerary, resolving them efficiently to ensure passenger satisfaction.nn- System Management: Utilize ticketing software and databases to manage reservations and keep detailed records of transactions, ensuring all information is accurate and up to date.nnRequired Skills and Expectations:nnCandidates should be enthusiastic and possess strong communication skills, both verbal and written. Attention to detail is essential to accurately process bookings and handle customer inquiries effectively. A customer-oriented mindset is important, as the role involves direct interaction with passengers. You should be adaptable and willing to learn, as this position provides an excellent opportunity to develop skills in the travel industry. A minimum education of 10th pass is required, and prior experience is not necessary; we welcome individuals eager to start their careers in airport operations.

We are seeking a dedicated Ground Staff Executive to join our team in Guwahati. This full-time position is suitable for candidates with 0-5 years of experience and requires a minimum education of 12th pass. nnAs a Ground Staff Executive, your main responsibilities will include assisting passengers during check-in, ensuring their luggage is handled correctly, and providing information about flights. You will help in checking boarding passes and ensuring a smooth boarding process. Additionally, you will address passenger queries and concerns, ensuring a positive travel experience. Collaborating with other staff members to maintain operational efficiency and safety is also a key part of this role.nnTo succeed in this position, you should possess excellent communication skills to interact with passengers effectively. A friendly and approachable demeanor is essential, as you will frequently engage with diverse individuals. Time management and problem-solving abilities will help you handle the dynamic environment of an airport. Attention to detail is crucial to ensure that all operational tasks are carried out accurately. Flexibility to work in shifts may be required, given the nature of the job. nnIf you are enthusiastic about contributing to the airline industry and delivering exceptional customer service, we encourage you to apply for this opportunity.

As an Airlines Cabin Crew member, you will play a vital role in ensuring the safety and comfort of passengers during flights. The job is based in Guwahati and is suitable for candidates with little to no experience, making it a great opportunity for recent school graduates.Key Responsibilities:- Ensure Passenger Safety: You will be trained to perform safety checks and provide safety briefings to passengers before takeoff, ensuring everyone understands emergency procedures.- Assist Passengers: Your role includes welcoming passengers, helping them find their seats, and addressing any questions or concerns they may have during the flight.- Serve Food and Beverages: You will be responsible for serving meals and drinks to passengers, making sure they have a pleasant experience throughout their journey.- Maintain Cabin Cleanliness: Keeping the cabin tidy is important. You will assist in cleaning up spills, collecting trash, and ensuring the area is organized.- Handle Emergencies: In the event of an emergency, you will follow protocols to assist passengers and ensure their safety until the situation is resolved.Required Skills and Expectations:You should possess excellent communication skills to interact effectively with passengers and the crew. A friendly and positive attitude is essential to make passengers feel comfortable and welcome. You must be a team player, working closely with other cabin crew members. Punctuality and a professional appearance are expected, as you will represent the airline. Finally, a willingness to learn and adapt in a fast-paced environment is crucial for success in this role.

We are looking for enthusiastic and dedicated individuals to join our team as Airline Ground Staff in Guwahati, India. This role is ideal for those eager to begin a career in the airline industry.As an Airline Ground Staff member, your primary responsibilities will include assisting passengers during check-in and boarding processes, ensuring the smooth flow of airport operations. You will help with luggage handling, answer passenger queries, and provide essential information about flights. Additionally, you will work closely with other team members to maintain high standards of safety and customer service.Key responsibilities include:1. Check-In Assistance: You will help passengers with the check-in process, issuing boarding passes and managing luggage.2. Customer Service: You will address any passenger concerns, providing information about flights, delays, and airport facilities.3. Luggage Handling: You will assist in loading and unloading luggage, ensuring it is handled with care.4. Safety Procedures: You will follow safety guidelines and protocols to ensure a safe and secure environment for all passengers.Candidates should possess strong communication skills, as you will interact with passengers daily. A friendly and approachable demeanor is essential to provide excellent customer service. Attention to detail is important for managing luggage and adhering to safety protocols. Basic computer skills are required for check-in processes. This position is suitable for individuals who have completed their 12th grade and are eager to learn and grow in the aviation sector.

As a Hotel Manager, your responsibilities will include overseeing all aspects of the hotel operations to ensure a seamless and memorable guest experience. You will be responsible for managing the housekeeping staff, waiters, waitresses, room service team, commis chefs, cooks, front desk agents, sales team, PR executives, bell boys, and captains.Your skills should include strong leadership and management abilities, excellent communication skills, attention to detail, problem-solving skills.

- Data Entry and Record Keeping: Input and maintain accurate guest information, reservation details, and financial records in the hotels systems.- Administrative Support: Assist in handling daily administrative tasks such as managing emails, processing documents, and organizing files for different hotel departments.- Reservation Management Assistance: Support the front office team with reservation updates, cancellations, and changes by maintaining and updating guest records.- Billing and Invoicing: Assist with generating invoices, processing payments, and maintaining accurate billing records for guest transactions.- Inventory Management: Help track and manage the inventory of hotel supplies (e.g., stationary, linens, etc.), ensuring proper stock levels.- Report Preparation: Assist in preparing daily, weekly, or monthly operational reports, including occupancy rates, revenue reports, and other relevant metrics.- Document Filing and Organization: Maintain and organize physical and digital files, ensuring that all documents are easily accessible and up-to-date.- Support for Accounting: Help the accounting department with basic tasks such as filing receipts, processing payments, or reconciling accounts.- Coordination with Other Departments: Assist in coordinating communication between departments, relaying important information regarding room availability, guest requests, or supply needs.- Handling Guest Complaints (Indirectly): Provide back-office support in resolving any discrepancies or issues related to guest billing, reservation errors, or service requests.- Data Analysis: Help with collecting and analyzing data related to hotel performance (e.g., occupancy rates, revenue), and prepare insights for management.- Hotel Software Management: Use hotel management software for updating guest records, reservations, and generating reports as per the department's requirements.

KEY RESPONSIBILITIES:1. Sales & Client Management Identifying potential clients, closing deals, and maintaining relationships.2. Event Coordination Planning and executing banquets, weddings, and corporate events.3. Marketing & Promotions Creating strategies to attract new business.4. Budgeting & Reporting Managing event costs, preparing sales reports, and ensuring profitability.5. Customer Service Overseeing events, ensuring client satisfaction, and handling feedback.6. Team Management Training and leading the banquet sales team.

- Guest Reception and Check-in/Check-out: Greet and welcome guests, assist them with check-in/check-out, and ensure that their stay starts and ends smoothly.- Handling Guest Inquiries: Answer guests questions, provide information about hotel services, facilities, and local attractions, and assist with any special requests.- Reservation Management: Assist with managing guest reservations, ensuring that the system is updated, and helping with any booking modifications or cancellations.- Phone and Email Management: Handle phone calls, redirect inquiries to the relevant departments, and respond to emails regarding reservations or guest concerns.- Guest Requests and Complaints: Address guest requests and complaints promptly, either resolving them directly or escalating them to higher authorities when necessary.- Check and Maintain Guest Records: Ensure all guest information is correctly entered into the system and updated during their stay. Maintain confidentiality of guest data.- Front Desk Operations: Keep the front desk area neat and organized. Ensure the front desk supplies (forms, brochures, maps) are always well-stocked and available for guests.- Billing and Payment Handling: Assist in processing payments, handling cash and credit card transactions, and generating accurate bills for guests.- Assisting with Room Assignments: Allocate rooms to guests as per availability, preferences, and booking details, ensuring they are happy with their accommodation.- Coordinating with Other Departments: Communicate guest needs to other departments such as housekeeping, room service, and maintenance to ensure a seamless guest experience.- Guest Check-out Process: Assist guests with check-out procedures, ensuring any outstanding charges are settled and that they leave with all necessary documentation (e.g., receipts).

- Oversee the day-to-day operations of the hotel, ensuring all departments (front office, housekeeping, food and beverage, maintenance, etc.) run smoothly.- Lead, train, and manage hotel staff, ensuring high levels of performance and customer service.- Create training programs to improve staff skills and maintain motivation.- Ensure the highest level of guest satisfaction by handling customer complaints and resolving issues promptly.- Monitor guest feedback (via surveys, online reviews, etc.) and implement necessary improvements.- Prepare and manage the hotel's budget, ensuring profitability while controlling expenses.- Monitor revenue streams and adjust strategies to maximize income (e.g., room rates, occupancy rates, event bookings).- Develop and implement marketing and sales strategies to promote the hotel and increase bookings.- Ensure the hotel complies with all local health, safety, and legal regulations.- Oversee the maintenance of the hotel property, ensuring that facilities are clean, well-maintained, and safe.- Monitor and manage room pricing strategies to optimize revenue while maintaining competitive positioning in the market.- Work with senior management to develop long-term strategies for hotel growth and expansion.- Manage relationships with suppliers, ensuring cost-effective procurement of hotel supplies and services.- Oversee the implementation of health and safety regulations, ensuring guest and staff safety at all times.- Maintain regular communication with hotel owners or management company, providing updates on hotel performance, financials, and other key metrics.- Oversee the planning and execution of events, conferences, and banquets, ensuring seamless service for group bookings.

- Manage and supervise all aspects of the hotels food and beverage operations, including restaurant, bar, room service, and banquet functions.- Hire, train, and develop F&B staff, including servers, bartenders, kitchen staff, and supervisors.- Conduct regular staff evaluations, set performance goals, and ensure team members adhere to hotel standards.- Collaborate with chefs and kitchen staff to develop and refresh the restaurant menu, ensuring it meets guest preferences and industry trends.- Oversee inventory control for all food and beverage products, ensuring adequate stock levels while minimizing waste and spoilage.- Manage purchasing, ordering, and supplier relationships to ensure the best pricing and quality.- Ensure all food and beverage products meet quality standards, presentation, and safety guidelines.- Ensure compliance with health, safety, and hygiene regulations, including food safety standards and local laws.- Monitor guest feedback and resolve any issues related to food and beverage service.- Ensure that guest complaints and special requests are addressed promptly and effectively.- Prepare and manage the food and beverage department's budget, ensuring profitability without compromising quality.- Analyze financial performance and develop plans to achieve revenue targets.- Oversee the planning, organization, and execution of events, conferences, and banquets, ensuring seamless service and guest satisfaction.- Create and implement operational policies and procedures for the food and beverage department, ensuring efficiency and consistency.- Work with the marketing department to create promotional strategies for food and beverage offerings, including seasonal menus, special events, and discounts.- Establish and maintain relationships with food and beverage suppliers to negotiate pricing, delivery schedules, and quality standards.- Stay updated with industry trends, emerging food and beverage innovations, and consumer preferences.F

Hiring for 20 Housekeeping Executive Jobs in Siliguri, Darjeeling, Guwahati, Shillong, Arrah, Bhojpur, Supaul, Bihar, Buxar, Itanagar, Dhubri, Assam, Malda, with minimum 1 Year Experience,Required Educational Qualification is : 12th Pass, 10th Pass with Good knowledge in Housekeeping, Hospitality, Stewardess Activities, Room Service, Cleaning Validation, Sanitation, Attention To Detail, Office Cleaning, Communication Skills etc.

Hiring for 150 Cabin Crew Jobs in Kolkata, Howrah, Hooghly, East Sikkim, Tripura Road, Guwahati, Agartala, Aurangabad, Nadia, Malda, Siliguri, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Air Ticketing, Airline Operations, Hospitality, Cabin Crew Activities, Ground Staff Activities, Interpersonal Skills, Ground Handling, Hostess Activities, Personality Development, Grooming, Basic Computer Skills, Aviation etc.

Job Openings for 50 Airport Executive Jobs for Freshers in Kolkata, Ranchi, Asansol, meghalaya, Birbhum, Bardhaman, Medinipur, Tripura Road, Guwahati, Durgapur, Tatanagar, Jamshedpur, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Airport Ticketing, Airline Operations, Hospitality, Customer Service, Aviation Security, Ground Staff Activities, Direct Sales, Cargo Handling, Personality Development, Basic Computer Skills, Aviation etc.

We have vacant of 65 Air Ticketing Associate Jobs in Kolkata,Koch Bihar,Darjeeling,Patna,odisha,jharkhand,Siliguri,Bhubaneswar,Guwahati,Durgapur, for Freshers Educational Qualification : Higher Secondary, B.A, Other Bachelor Degree Skill Air Ticketing,Aviation,Holiday Packages,Hotel Booking,Ticket Booking,Basic Computer Skills,Good Communication Skills,Passenger Handling etc.

We are looking for enthusiastic individuals to join our team as Airlines Cabin Crew in Guwahati. This is a full-time office-based position suitable for candidates with little to no experience.Key Responsibilities:- Customer Service: Provide excellent service to passengers, ensuring their comfort and safety throughout the flight.- Safety Duties: Conduct safety demonstrations and ensure compliance with safety regulations during boarding and in-flight.- Assisting Passengers: Help passengers with boarding and disembarking, addressing any concerns they may have regarding their journey.- Emergency Procedures: Be prepared to manage in-flight emergencies and assist passengers in safety situations, following standard procedures.- Team Collaboration: Work closely with the flight crew to maintain a cooperative and safe working environment during flights.Required Skills and Expectations:- Communication Skills: Strong verbal skills are essential to effectively interact with passengers and team members.- Team Player: Ability to work well in a team and adapt to various roles within the cabin crew.- Positive Attitude: A friendly and approachable demeanor to create a pleasant experience for travelers.- Problem-Solving Skills: Quick thinking and the ability to handle unexpected situations calmly and efficiently.- Customer-Centric Focus: A genuine desire to help and support passengers, ensuring their needs are met on each flight. Candidates should possess at least a 12th-grade education and be willing to learn and grow within the airline industry.

As an Airline Ground Staff member, you will play a crucial role in ensuring efficient airport operations and providing excellent customer service. Your responsibilities will include:- Check-in Assistance: You will help passengers with the check-in process, ensuring they have all necessary documents and making their travel experience smooth.- Baggage Handling: You will assist in the proper handling and loading of passengers baggage, ensuring it is transported safely and promptly.- Customer Service: You will address passenger inquiries and concerns, providing helpful information about flights, schedules, and airport facilities.- Boarding Process Management: You will manage the boarding process, ensuring that passengers board the aircraft in an orderly manner and assisting where needed.- Flight Information Display: You will update and display flight information, helping keep passengers informed about any changes in schedules and ensuring effective communication.- Safety and Security Checks: You will assist in maintaining safety and security protocols at the airport, ensuring a safe environment for passengers and staff.To be successful in this role, you should have good communication skills and the ability to work in a fast-paced environment. Basic problem-solving skills are essential, as you will often address passenger concerns. A friendly and professional attitude is important, as you will be representing the airline. Previous experience is not required, but a passion for customer service and teamwork will help you thrive in this position.

We are looking for dedicated and enthusiastic individuals to join our team as Airline Ground Staff in Guwahati, India. This position is ideal for candidates with a passion for customer service and a desire to work in the airline industry.nnKey responsibilities include:nn1. Check-In Assistance: You will help passengers with check-in procedures, ensuring they have their necessary documents and guiding them through the process smoothly.nn2. Baggage Handling: You will assist with the loading and unloading of passenger baggage, making sure items are securely transported.nn3. Customer Service: Providing excellent customer support is crucial. You will address passenger inquiries, resolve issues, and offer informative assistance to enhance their travel experience.nn4. Safety and Security: You will support adherence to safety protocols and ensure that all operations meet security standards to maintain a safe environment for passengers and staff.nn5. Communication: Effectively communicating with various teams to coordinate activities and relay important information is essential to maintain smooth operational flow.nnRequired skills and expectations include:nnCandidates should have completed at least the 10th grade and possess good interpersonal and communication skills. A friendly and positive attitude is necessary for interacting with passengers. You should be able to work efficiently in a team environment. Punctuality and a professional demeanor are essential traits for this full-time, office-based position, especially in the fast-paced airline setting. Experience is not mandatory, but a willingness to learn is crucial.