Hospitality Manager Jobs

As a Front Office Coordinator, you will play a crucial role in ensuring a seamless guest experience and the efficient operation of the front office team. This position requires a proactive and organized individual ready to handle various responsibilities in a dynamic environment.Key Responsibilities:- Guest Reception: Greet and welcome guests warmly, ensuring they feel valued and attended to upon arrival.- Check-In and Check-Out Procedures: Manage the guest check-in and check-out processes efficiently, ensuring accuracy and prompt service.- Room Allocation: Coordinate room assignments based on guest preferences and availability, maximizing occupancy and guest satisfaction.- Communication: Serve as a point of contact between various departments to guarantee that guest requests and inquiries are handled swiftly.- Administrative Support: Maintain accurate records of reservations, guest information, and financial transactions to ensure smooth operations.- Issue Resolution: Address and resolve any guest complaints or issues in a professional manner, working towards maintaining high standards of service.Required Skills and Expectations:The ideal candidate should have 1 to 3 years of experience in a similar role, preferably in the hospitality sector. A degree in B.A, B.B.A, or a Bachelor of Hotel Management is essential. Strong communication and interpersonal skills are crucial for interacting with guests and team members. Organizational skills and attention to detail will help in managing tasks efficiently. The candidate should be confident, proactive, and capable of working in a fast-paced environment. Flexibility to work full-time at the office is required, with a focus on creating an enjoyable experience for all guests.

1. Team ManagementLead, manage, and motivate a team of Telesales Executives.Allocate leads among team members and ensure timely follow-up.Set daily call, follow-up, conversion, and revenue targets.Monitor attendance, productivity, and individual team performance.Conduct daily team briefings and performance reviews.Coach team members to improve their sales performance.2. Sales & Target AchievementDrive achievement of monthly sales and revenue targets.Monitor daily calling, lead conversion, and booking performance.Ensure proper follow-up on all fresh and existing leads.Personally handle important or high-value leads when required.Identify opportunities to improve conversion and average sales value.Develop strategies to achieve and exceed team targets.3. Lead ManagementEnsure all leads are contacted within the defined response time.Monitor lead status and follow-up schedules.Ensure accurate and timely updating of CRM/lead management systems.Analyse lead sources and identify high-performing channels.Prevent lead leakage and ensure maximum utilization of assigned leads.4. Performance Monitoring & ReportingPrepare and share daily, weekly, and monthly sales reports.Track key performance indicators such as:Calls madeConnected callsFollow-upsLeads convertedConversion percentageRevenue generatedAverage ticket valuePending leadsIdentify underperforming team members and implement corrective action.Share performance updates and concerns with management.5. Customer HandlingEnsure professional and courteous communication with customers.Handle customer objections and support the team in closing difficult cases.Resolve customer complaints related to the sales process.Ensure the team provides accurate information regarding products, services, pricing, offers, and policies.6. Training & CoachingTrain new Telesales Executives on products, sales processes, scripts, CRM, and customer handling.Conduct regular call audits and provide constructive feedback.Develop objection-handling and closing techniques within the team.Conduct refresher training based on performance gaps.7. Process & DisciplineEnsure adherence to company sales processes and calling guidelines.Maintain discipline and professionalism within the team.Ensure proper utilization of company systems and resources.Coordinate with Operations, Reservations, Finance, and other departments wherever required.

Job Purpose:To provide efficient, courteous, and professional food and beverage service to guests while maintaining high standards of hospitality, hygiene, and customer satisfaction.Key Responsibilities:Welcome and greet guests in a friendly and professional manner.Take food and beverage orders accurately.Explain menu items, specials, and beverage options to guests.Serve food and beverages according to hotel/restaurant standards.Set up and clear tables, restaurant areas, and service stations.Ensure proper mise-en-place before service.Handle guest requests, complaints, and feedback professionally.Maintain cleanliness and hygiene of the service area.Prepare and present bills accurately and handle payments as required.Coordinate with the kitchen and bar to ensure timely service.Follow food safety, hygiene, and workplace safety procedures.Assist with inventory, stock replenishment, and closing duties.Promote additional food and beverage items when appropriate.Required Skills & Qualifications:Good communication and interpersonal skills.Customer-service oriented and well-mannered.Basic knowledge of food and beverage service.Ability to work under pressure in a fast-paced environment.Teamwork and time-management skills.Good personal grooming and hygiene.Previous hospitality/F&B experience is preferred.Relevant hotel management or hospitality qualification is an advantage.

To meet all communication skills applicable for this position.To manage guest house management services.To manage canteen operations volume of 400 to 1000 meals per time.To maintain good relationship with the client.To manage the basic and mandatory HR practices at the project.To manage the site with best cost control management and practices.To manage the suppliers and establishing best store management practices at the project.To set the Health safety practices as governed under HACCP and FSSAI.Timely submission of invoices for the services rendered under the scope of work and collect payments on time.To set service culture and standard for better experience of the service user.

# JOB DESCRIPTION

Job Title: Resort ManagerLocation: Ernakulam Experience required: 5-10 years

We are looking for a dedicated Housekeeping Attendant to join our team in Anjuna, Goa. The ideal candidate will ensure cleanliness and comfort in our facilities, providing a welcoming environment for guests.Key Responsibilities:1. Cleaning and Sanitation: Thoroughly clean guest rooms, hallways, and common areas, ensuring all surfaces are free from dust and dirt. Regularly sanitize restrooms and replenish supplies as needed.2. Laundry Management: Manage laundry responsibilities by washing, drying, and folding linens and towels, while ensuring that all items are maintained in good condition.3. Inventory Control: Keep track of cleaning supplies and equipment, notifying management when stock is low or if items need replacement.4. Guest Interaction: Occasionally interact with guests to fulfill special requests, report maintenance issues, and ensure their satisfaction with the cleanliness of their accommodations.5. Adherence to Safety Standards: Follow safety and hygiene protocols to maintain a healthy environment for both guests and staff.Required Skills and Expectations:Candidates must possess a diploma and have 2 to 4 years of relevant housekeeping experience. Strong attention to detail and a commitment to cleanliness are essential. The ideal candidate should demonstrate good time management skills, the ability to work independently, and excellent communication abilities. A positive attitude and willingness to assist others are crucial for creating a welcoming atmosphere for guests.

We are seeking a dedicated Nurse Practitioner to join our team in Mughalsarai. You will play a vital role in patient care and support, focusing on delivering high-quality healthcare services. Key Responsibilities:- Patient Assessment: Conduct thorough evaluations of patients' health to determine their medical needs, which helps in providing appropriate care.- Create Treatment Plans: Develop personalized healthcare plans tailored to individual patient conditions, ensuring effective management of their health issues.- Administer Medications: Prescribe and manage medications based on established protocols, ensuring patients receive the correct treatments.- Patient Education: Provide information on health maintenance and disease prevention to educate patients, empowering them to take charge of their health.- Monitor Patient Progress: Track the progress of patients' treatments and make adjustments as necessary to ensure positive health outcomes.- Collaboration with Healthcare Team: Work alongside physicians, nurses, and specialists to deliver coordinated patient care, ensuring a comprehensive approach to health management.Required Skills and Expectations:- Strong communication skills to effectively interact with patients and healthcare professionals.- Ability to work independently and as part of a team, demonstrating flexibility and collaboration.- Proficient in using healthcare technology and records management systems to document patient care.- Compassionate and patient-centered approach, showing empathy and understanding towards patients.- Willingness to learn and adapt in a fast-paced environment, with an ability to manage stressful situations calmly. - Relevant educational qualifications, such as a B.Pharma, B.Sc, or a professional degree in nursing, along with a focus on womens health is preferred.

Urgent Hiring - TelecallerJoomvista Hospitality Pvt. Ltd.Position: Telecaller Executive Job Type: Full-TimeNumber of Openings: 15Salary* 1,25,000 - 1,50,000 (Salary based on interview performance and experience)* Plus attractive incentives on every successful sale* High performers have excellent earning potential through incentives.Job LocationJoomvista Hospitality Pvt. Ltd.Saltee Plaza, 6th Floor, Dum Dum, Nager bazarJob Responsibilities* Make outbound calls to potential customers and generate sales.* Explain the companys hospitality products and services professionally.* Build and maintain strong customer relationships.* Understand customer requirements and provide suitable solutions.* Follow up with interested customers and convert leads into sales.* Maintain accurate records of customer interactions and sales.* Achieve daily, weekly, and monthly sales targets.* Coordinate with the sales team to ensure smooth customer onboarding.Requirements* Excellent communication and convincing skills.* Basic computer knowledge.* Positive attitude with a customer-focused approach.* Ability to work in a target-driven environment.* Freshers and experienced candidates are welcome to apply.* Prior telecalling or sales experience will be an added advantage.Why Join Us?* Competitive salary with performance-based pay.* Attractive incentives on every successful sale.* Fast career growth opportunities.* Professional training and continuous skill development.* Friendly and supportive work environment.* Recognition and rewards for top performers.* Opportunity to build a successful career in the hospitality industry.* Work with a growing and dynamic organization that values talent and dedication.Benefits* Fixed salary plus unlimited earning potential through incentives.* Career advancement opportunities.* Performance recognition programs.* Supportive management and team culture.* Stable full-time employment.Kickstart Your Career With Joomvista Hospitality Pvt. Ltd.If youre confident, energetic, and passionate about sales, this is your chance to grow with one of the fastest-growing hospitality companies. Whether youre starting your career or looking for your next big opportunity, we provide the platform, training, and rewards to help you succeed.Apply now and become a part of our growing team. Your success starts here !!

Office Secretary / Manager for Yoga centre Office computer skillsReply Email and phone callsHospitalityDay to day operations

As an Airline Ground Staff member, you will play a crucial role in ensuring the smooth operation of airline services at the airport. Your job will involve various tasks that support both the airline and its passengers.Key Responsibilities:- Check-in Assistance: Help passengers check in their baggage and issue boarding passes at the airport counters, ensuring a pleasant start to their journey.- Baggage Handling: Manage the loading and unloading of luggage from aircraft, ensuring all bags are transported safely and efficiently.- Customer Service: Provide information and assistance to passengers regarding flight schedules, gate information, and airport services, contributing to a positive travel experience.- Safety Compliance: Ensure that all safety regulations and protocols are followed during ground operations, maintaining a high standard of safety.- Coordination with Teams: Work closely with flight crews, security, and logistics teams to ensure all operations are executed smoothly and on time.Required Skills and Expectations:To succeed in this role, you should be friendly and approachable, with strong communication skills to interact effectively with passengers and team members. A basic understanding of customer service is important, as you will need to address inquiries and resolve issues. Being organized and detail-oriented will help you manage tasks efficiently in a fast-paced environment. Additionally, while prior experience is not mandatory, a willingness to learn and a positive attitude are essential traits for this position.

As an Airline Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. Your responsibilities will include:- Check-in Assistance: Help passengers during the check-in process by verifying their travel documents and luggage, ensuring a quick and easy experience.- Passenger Support: Provide information and assistance to travelers regarding flight schedules, gate changes, and other inquiries, ensuring they feel valued and informed.- Baggage Handling: Collaborate with the luggage team to ensure proper handling and loading of baggage, keeping track of lost luggage and assisting passengers in filing claims if necessary.- Boarding Procedures: Manage the boarding process by checking passenger tickets and ensuring a smooth and orderly boarding experience.- Customer Service: Address passenger complaints and concerns promptly and professionally, aiming for high levels of customer satisfaction.- Safety and Security Checks: Assist in ensuring compliance with safety and security regulations, helping maintain a secure airport environment.To succeed in this role, you should have a friendly and approachable demeanor, strong communication skills, and a willingness to work in a fast-paced environment. Candidates should be punctual, reliable, and able to work effectively as part of a team. A basic understanding of airport operations and a focus on providing excellent service will be important for your growth in this role. Adaptability and a positive attitude towards learning new skills will also be highly valued.

To meet all communication skills applicable for this position.To manage guest house management services.To manage canteen operations volume of 400 to 1000 meals per time.To maintain good relationship with the client.To manage the basic and mandatory HR practices at the project.To manage the site with best cost control management and practices.To manage the suppliers and establishing best store management practices at the project.To set the Health safety practices as governed under HACCP and FSSAI.Timely submission of invoices for the services rendered under the scope of work and collect payments on time.To set service culture and standard for better experience of the service user.

We are urgently looking for Hospitality Executive.

As an Airline Ground Staff member, you will play a crucial role in ensuring smooth operations at the airport. Your main duties will include:- Passenger Assistance: Help passengers with check-in, boarding, and luggage handling. You will need to provide clear directions and support to make their travel experience pleasant.- Check-in Services: Manage the check-in process efficiently. This involves verifying passenger information, issuing boarding passes, and ensuring that all luggage is tagged and processed correctly.- Luggage Handling: Oversee the loading and unloading of baggage from aircraft. Ensure that all luggage is safely handled and follows the airlines safety protocols.- Customer Queries: Address passenger questions and concerns. You will assist with schedule information, flight delays, cancellations, and other inquiries to ensure passengers feel supported.- Safety Procedures: Adhere to all safety regulations and protocols. Keeping the airport environment safe is essential, and following guidelines is part of your daily responsibilities.To succeed in this role, you should have strong communication and interpersonal skills to interact effectively with passengers and colleagues. Attention to detail is important for managing documentation and ensuring safety standards. A proactive attitude and the ability to work in a fast-paced environment are also required. Prior experience is not mandatory, but a willingness to learn and adapt in a team-oriented setting is essential.

As an Airport Ground Staff member in Siliguri, your role will be crucial in ensuring smooth operations at the airport. You will be responsible for various tasks that support the overall efficiency and safety of airport services. Key Responsibilities:- Passenger Assistance: Help passengers with check-in procedures, boarding, and luggage handling to enhance their travel experience.- Baggage Handling: Ensure the safe and timely loading and unloading of luggage onto and off of the aircraft, taking care to avoid damage.- Monitoring Flights: Assist in keeping track of flight schedules and gate changes, providing real-time information to passengers.- Customer Service: Address passenger inquiries and complaints promptly and professionally, maintaining a positive image of the airport.- Safety Compliance: Follow all safety protocols and procedures to ensure the safety of passengers and staff within the airport premises.Required Skills and Expectations:- Good communication skills are essential to interact effectively with passengers and team members.- You should have a basic understanding of customer service principles and a friendly demeanor to assist travelers.- The ability to work in a fast-paced environment is important, as you will often be required to multitask.- Attention to detail is necessary, especially when handling luggage and observing safety regulations.- A willingness to learn and adapt to various tasks is expected, as this role may require you to take on different responsibilities as needed. Candidates with a positive attitude and a strong commitment to excellent service are highly encouraged to apply.

We are looking for dedicated Airline Ground Staff to join our team in Purnia, India. This role is essential in ensuring smooth airport operations and providing excellent customer service to passengers.Key Responsibilities:1. Passenger Assistance: Greet and assist passengers at check-in, boarding, and arrival areas to ensure a comfortable travel experience.2. Check-In Procedures: Process passenger check-ins, issue boarding passes, and manage luggage to ensure efficient flow at the airport.3. Baggage Handling: Safely and swiftly handle luggage, ensuring it is properly loaded onto the aircraft and delivered to the correct location.4. Customer Service: Address passenger inquiries and concerns, providing information about flights, delays, and services available at the airport.5. Safety Compliance: Follow safety and security protocols strictly to maintain a safe environment for passengers and staff.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and be able to communicate effectively with passengers and team members. Attention to detail and strong organizational skills are important for managing check-ins and baggage. We expect staff to be friendly, approachable, and capable of working in a fast-paced environment. A willingness to learn and adapt is essential, especially for those with limited experience. The position requires availability for varying shifts as the airport operates throughout the day. Teamwork is crucial, and employees must work collaboratively with fellow staff members to provide top-notch service.