Array ( [0] => customer-care-incharge [1] => mumbai ) Customer Care Incharge Jobs for Women in Mumbai | Female Customer Care Incharge Job Vacancies in Mumbai
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Customer Care Incharge Female Jobs in Mumbai

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Client Relationship Manager (1-3 Years) - Female

Swastik Craft and Consult Co

  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Vashi Mumbai
Computer Application Customer Relationship Client Servicing Microsoft Excel Problem Solving Customer Care Convincing Power
Roles and Responsibilities- Coordinationwith theclientsover the call and email, Preparing Daily MIS sheets and Reports (Tracking Placements, bills and vehicles), Coordinationof the branches for the day to day works (Loading and unloading relatedqueries), Good command on MS Office (MS Excel is Mandatory with Basis Formulas). Other official administrative assignments
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Customer Relationship Manager (Female Candidates Only)

Himalaya Terpenes Private Limited

  • 3 - 5 yrs
  • Chunabhatti Mumbai
Customer Relationship Customer Service Customer Handling Customer Management Customer Care Customer Support
Making sure all the leads of the clients after placing orders are met.Ensuring your existing clients are satisfied through after-sales service.Always ask them for true feedback.Servicing the client after receiving the order till the time of collection of payment.Resolve the queries and questions of all the clients.Give or support the participants/clients about company products or services.Acting as a point of contact for complaints and escalating issues to the concern.Understand client queries and solve them in any manner.Min Qualification:UG: Any GraduateMin. Experience: 3 to 5 Year Experience in similar fieldJob Type: Permanent
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Client Relationship Manager (Female Candidates Preferred)

Vflex

  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Goregaon East Mumbai
Customer Relationship Microsoft Excel Email Writing English Language Leadership Skills Customer Care
Position: Client Relationship ManagerLocation: Goregaon EastCompensation: 1.80 LPA to 2.75LPAContact Number: 9372437985Email ID: jyotiyadavvflex@gmail.comObjective:The primary objective of the Client Relationship Manager is to build and maintain strong, long-lasting client relationships.Responsibilities:- Proactively engage with clients to understand their needs and objectives.- Serve as the main point of contact for clients, addressing inquiries and concerns promptly and professionally.- Develop and implement strategies to enhance client satisfaction and loyalty.- Collaborate with internal teams to ensure timely and successful delivery of products or services.- Identify opportunities for upselling or cross-selling additional products or services.- Conduct regular check-ins to assess client satisfaction and gather feedback.- Resolve issues and conflicts to maintain positive client relationships.Communication:- Communicate clearly and effectively with clients through various channels.- Prepare and present reports on client account status professionally and concisely.Client Acquisition:- Identify and pursue opportunities to expand the client base.- Collaborate with the sales team to generate new business.Requirements:- Proven experience as a Client Relationship Manager or similar role.- Strong communication and interpersonal skills.- Ability to build and maintain client relationships.- Excellent problem-solving and negotiation abilities.- In-depth knowledge of the industry and market trends.Qualifications:- HSC/Graduate- Relevant certifications or additional training is a plus.Metrics and Targets:- Meet or exceed client retention and satisfaction goals.- Achieve upselling and cross-selling targets.- Maintain accurate records of client interactions and transactions.
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Customer Support Executive (Female Candidates Required)

Pla Electro Appliances Pvt. Ltd.

  • 0 - 3 yrs
  • Mumbai
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Front Office Executive Customer Accounts Manager
To Handle enquiries for Calibration
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Escalation Specialist (Female)

Digi2L

  • 0 - 6 yrs
  • Chakala Mumbai
Customer Relationship Customer Care Consultant Customer Response Executive Query Management Escalation Manager Conflict Management Conflict Resolution Good Communication
Join Our Team as a Escalation Specialist at Digi2L!Are you passionate about home appliances , quality service and making a meaningful impact? If so, Digi2L is the place for you. We are an early start-up with a vision to unlock India's potential in the preloved appliance market. Our innovative Customer Ready, Price Ready, Payment Ready approach simplifies gadget disposal and offers optimal value. Through our Smart Buy & Smart Sell initiative, customers effortlessly sell preloved appliances and enjoy a guaranteed buyback of new items within 5 years.About the Role:Step into a critical position at Digi2L, where you will play a key role in addressing client and customer concerns, managing escalations, and ensuring a seamless experience. You will be responsible for handling escalations related to products or services, resolving problem tickets, and collaborating with upper management to address customer issues effectively. Join us in delivering exceptional customer satisfaction and streamlining operations.Location: Chakala, AndheriNote: If you are not located in Mumbai, we kindly request you not to apply as this position necessitates immediate joining.Responsibilities:Manage and respond to customer escalations via calls and emails.Utilize expertise to provide effective solutions to customer queries and complaints.Handle high-level escalations, queries, and feedback on behalf of the company and senior stakeholders.Provide excellent customer service to ensure customer satisfaction.Resolve customer inquiries and complaints promptly and professionally.Desired Candidate Profile:6 months customer service - escalation specialist experienceBachelor's in related field preferredStrong organizational and active listening skills.Proficiency in conflict resolution and problem-solving.Energetic and positive work attitude.Thrive in fast-paced multitaskingTech-savviness a plusExperience in executive management support.Proficiency in Microsoft Office Suite,
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Customer Care Incharge (Female)

Toprico

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Mumbai
Communication Skills Customer Agent Customer Care Incharge Customer Care Customer Support Customer Service Customer Relationship Client Relationship
customer care management, solving customer issues and guiding them
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Customer Care Incharge (Female)

AD&MA HEALTHCARE PVT LTD

Customer Care Associate Customer Care Incharge Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Lead Generation Executive Business Development Executive
Introducing the patients and giving them a brief about our company and our services. Guiding and assisting them through all their queries and being available for them at all stages. Responsible for Patients appointments with Doctors and other Professionals and guiding them if they have any doubts. Discuss with patients and family members about their health problem or any healthcare related queries. Educate patients about their condition, medication, and give them specific instructions. Present and follow-up with patients care plan and address their personal health care needs. Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans. Scheduling patients doctors appointments, blood collection appointments, radiology appointments and following up with the patients to give them an excellent patient experience. Keeping the patient informed about all their health progresses and performances. Check-in on patient regularly and evaluate and document their progress. Assist the care team (Gynaecologist, Health Coach, Mental Health consultant) with developing and assessing health interventions. Attend ongoing training and courses to keep abreast of new developments in health care. Assist with securing funding for medical care as required. Treat patients with empathy and respect and conduct oneself in a professional manner. Comply with organizational guidelines and health care laws and regulations.
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Financial Relationship Manager

Intern Theory

  • 4 - 6 yrs
  • Female
  • Mumbai
Cold Calling Sales Business Development Financial Relationship Manager Customer Relationship Client Relationship Customer Support Customer Care Customer Service
- Only Female Candidates.- Be part of a team that manages tele sales to clients in the capital markets.- Apply a consultative approach in understanding and analyzing clients needs.- Source new leads via follow-up, cold calls, and emails.- Route qualified opportunities to the appropriate sales executives for furtherdevelopment and closure.- Maintain and expand a meticulous database of prospects within the assignedterritory using a leading CRM tool.- Collaborate with channel partners to build a lead pipeline and close deals.- Provide effective demos to Listed Company CXOs and other capital marketspecialists viz. Portfolio Managers and Analysts.- Generate threshold leads per day and make follow-up calls to close sales
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