Desk Manager Job Vacancies in Rajkot

We are seeking a highly organized and detail-oriented Travel Desk Executive. The ideal candidate should have experience in managing travel arrangements and a strong understanding of travel booking processes.As a Travel Desk Executive, your primary responsibilities will include coordinating and managing travel arrangements for employees and clients, including booking flights, hotels, transportation.You will be responsible for ensuring that all travel plans are executed smoothly, within budget, and in compliance with company policies.Key skills required for this role include excellent communication abilities, and a strong customer service orientation. The ideal candidate should also be able to handle last-minute changes or cancellations and provide prompt resolutions to any travel-related issues.Interested candidate can contact on 7623888872

Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.

Responsibilities for Airport Staff may include:- Assisting passengers with check-in, boarding, and disembarking from flights- Handling baggage and cargo in a safe and efficient manner- Checking passports and travel documents- Ensuring compliance with airport security procedures- Providing information and assistance to passengers- Operating airport equipment, such as conveyor belts and baggage carts- Maintaining cleanliness and orderliness in the airport terminal- Handling customer inquiries and complaints in a professional manner

As a Back Office Executive, you will be responsible for handling various back office operations within the company. Your primary role will involve processing transactions, analyzing data, coordinating with different departments, and providing administrative support. You will also be required to handle accounts processing, financial tasks, data entry, and assist in airport operations such as help desk operations, baggage handling, and flight reservations. Key responsibilities:- Process transactions and data accurately and efficiently- Analyze and interpret data to provide insights and make recommendations.

Job Responsibilities:Handle all domestic and international travel arrangements (flight, train, hotel, visa, transport, etc.)Coordinate with travel agencies and vendors for bookings and quotationsManage end-to-end travel itineraries for employees, management, and guestsEnsure compliance with company travel policies and cost optimizationMaintain and update travel records and reportsHandle last-minute changes, cancellations, or emergencies efficientlySupport employees with travel-related queries and documentationNegotiate corporate rates with hotels, airlines, and transport agenciesProcess travel reimbursements and documentation as per finance requirementsEnsure all travel arrangements are seamless, safe, and cost-effectiveKey Skills Required:Excellent communication and negotiation skillsStrong organizational and multitasking abilityGood knowledge of travel platforms, ticketing portals, and visa processesAbility to handle pressure and resolve issues quicklyProficiency in MS Office, emails, and travel software/toolsQualification:Graduate / Diploma in Travel & Tourism / Hospitality preferred