Customer Support Executive Fresher Jobs in Gurgaon

As a Customer Support Executive, you will be responsible for providing excellent service to our clients and ensuring their satisfaction. Your role is critical in maintaining positive relationships with customers and resolving any issues they may face.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls and messages from customers, providing them with the necessary information and assistance.- **Resolve Issues Efficiently:** When customers have problems, you will take the initiative to identify the issue and offer effective solutions to ensure swift resolution.- **Document Customer Interactions:** It is essential to keep accurate records of customer interactions in our system, as this helps in tracking issues and providing better service in the future.- **Provide Product Knowledge:** You will need to familiarize yourself with our products and services to accurately answer questions and guide customers when needed.- **Follow Up with Customers:** After resolving an issue, you will check back with customers to ensure their satisfaction and encourage their feedback.**Required Skills and Expectations:**- **Excellent Communication Skills:** You must have strong verbal and written communication skills to interact confidently with customers.- **Problem-Solving Abilities:** A keen aptitude for identifying problems and offering practical solutions will greatly benefit your role.- **Customer-Focused Mindset:** A desire to help and support customers while maintaining a positive attitude is essential.- **Basic Computer Skills:** You should be comfortable using computers and handling customer management software.- **Team Player:** Being able to work collaboratively with your team members is vital to ensure a cohesive working environment.

Customer Support Associate Location: Gurugram Job Type: Full-time

We are looking for a Customer Support Executive to join our team in Gurgaon. This is a full-time position ideal for individuals with 0 to 2 years of experience. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with assistance and support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls, emails, or chats from customers, answering their questions and resolving any issues they may have.- **Provide Product Information:** You will assist customers by explaining our products and services, guiding them through features and benefits to help them make informed decisions.- **Resolve Complaints:** You will manage customer complaints professionally, using effective problem-solving skills to ensure customer satisfaction and loyalty.- **Maintain Customer Records:** You will document customer interactions and update their information in the database, ensuring accuracy and completeness for future reference.- **Collaborate with Teams:** You will work closely with other departments, such as sales and technical support, to provide seamless service to customers and address their needs.**Required Skills and Expectations:**Candidates should be at least 12th pass, with strong communication skills in English and any regional languages. Being patient and understanding is crucial for resolving customer issues. A basic understanding of computer applications is expected, along with a willingness to learn. You should be able to work well in a team and be eager to help others. Punctuality and a positive attitude towards work are also important traits for this role.

We are looking for a friendly and motivated Customer Service Associate to join our team in Gurgaon. This role is perfect for individuals who enjoy helping others and want to start or grow their career in customer service. Key Responsibilities:1. **Assist Customers:** Answer customer inquiries through phone, email, or chat, ensuring they receive accurate information and support.2. **Resolve Issues:** Handle customer complaints or problems effectively, working to find quick solutions and ensuring customer satisfaction.3. **Document Interactions:** Keep detailed records of customer interactions and transactions to improve service quality and maintain accurate data.4. **Provide Product Knowledge:** Stay informed about our products and services to offer knowledgeable assistance and recommend suitable options to customers.Required Skills and Expectations:Ideal candidates will have excellent communication skills and a positive attitude. You should be able to work well in a team and have a strong desire to help others. A high school diploma (12th pass) is required, but prior experience in customer service is not mandatory; training will be provided. Candidates should be comfortable using computers and navigating various software applications. A patient demeanor and the ability to think on your feet are essential for addressing customer needs and concerns effectively.

Job Tittle: Customer Service Executive BPOJob Location: GurgaonEmployment Type: Full-timeExperience: 0-2 yearsATS Link: https://www.prolegion.com/marketplace/391cd186-8821-496b-991d-40d03809c20e/customer-service-executive--bpo?utm_source=placementindiaJob Summary:We are looking for a Customer Service Executive to join our BPO team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and delivering a positive customer experience through voice, chat, or email support.Key Responsibilities:Handle inbound and/or outbound customer calls professionallyRespond to customer queries via phone, email, or chatResolve customer complaints and provide appropriate solutionsMaintain accurate records of customer interactions in CRM systemsFollow communication scripts and company guidelinesMeet quality, productivity, and customer satisfaction targetsEscalate complex issues to the relevant department when requiredEnsure timely follow-ups with customersRequired Skills & Qualifications:Minimum qualification: 12th pass / Graduate (any stream)Excellent verbal and written communication skillsBasic computer knowledge (MS Word, Email, CRM tools)Ability to handle customers politely and patientlyGood problem-solving and listening skillsPreferred Skills:Prior experience in BPO / Call Center / Customer Support (freshers can also apply)Knowledge of customer service standards and practicesAbility to work under pressure and meet targetsBenefits:Attractive salary + performance incentivesPaid training providedCareer growth opportunitiesFriendly and professional work environmentDay shifts only (Domestic process)

We are looking for a dedicated Customer Service Executive to join our team in Gurgaon. This position is ideal for individuals who are eager to start their career in customer service and have a passion for helping others.**Key Responsibilities:**- **Interact with Customers:** Handle customer inquiries via phone, email, or in person, ensuring they receive clear and accurate information about our products and services.- **Resolve Issues:** Identify customer problems and provide effective solutions, ensuring a high level of customer satisfaction and support.- **Document Interactions:** Maintain detailed records of customer interactions, including inquiries and complaints, to help improve service quality.- **Follow-up:** Proactively follow up with customers regarding their issues or requests to ensure timely resolution and to demonstrate excellent service.- **Provide Feedback:** Share insights and feedback from customers with the management team to drive product improvements and enhance the overall customer experience.**Required Skills and Expectations:**- Strong communication skills in English and Hindi, both written and spoken, to interact effectively with customers.- A good understanding of basic computer skills, which is necessary for managing customer records and using support software.- Ability to work independently and as part of a team, demonstrating reliability and a positive attitude.- Problem-solving skills to address customer concerns in a calm and efficient manner.- Willingness to learn and adapt, as the role may involve dealing with diverse customer needs and various products. Candidates must hold at least a 12th-grade education and be ready to work from the office in Gurgaon. We welcome fresh graduates and individuals with less than a year of experience to apply.

JOB Role: To provide human intelligence services to support leading US websites. Your responsibilities will include reviewing user-generated content, offering email support, assisting via live chat, and performing data entry tasks. This role requires attention to detail, excellent communication skills, and the ability to handle multiple tasks efficiently.Eligibility Criteria:- Non-voice, non-technical back-end profile. Graduates with 02 years of experience are eligible. Candidates should have strong computer knowledge.- Age between 21 and 30 years- Responding to customer enquiries and resolving issues via email communication- Excellent written and verbal English communication skills- Knowledge of email management tools and software- Good knowledge of Social Media platforms- Ability to work in a 24/7 environment, with 3 rotational shifts- Must be willing to work from the officeRotational Shifts :Morning: 6:00 AM to 2:00 PMAfternoon: 1:00 PM to 9:00 PMNight: 9:00 PM to 6:00 AMSalary & Remuneration:-Monthly CTC Offered: Rs. 25,000/- to Rs. 26,000/-Yearly CTC Offered: Rs. 3LPA to 3.10LPA.Benefits: ESI, PF, Yearly Bonus, Gratuity, Night Shift allowance etc.Contact: (Kapil Sharma HR-Administrator)Tel- 0124-4265652/3Send resume to ecs.hr2.grg@elcamiotech4.com

A Customer Service Executive role for international and domestic process . Must have excellent English communication skills.

Customer Support ExecutiveLocation: Plot 5, Block O, South City I, Sector 40, Gurugram, Haryana 122003Job Type: Full-TimeExperience: Fresher up to 6 monthsQualification: Graduation (Mandatory)Job Description:We are looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and maintaining a high level of customer satisfaction. This role also requires coordination with banks regarding payment-related concerns.Key Responsibilities:Handle customer queries through calls, emails, or chat in a professional and timely manner.Understand customer issues and provide appropriate solutions to resolve them.Actively coordinate with banks for payment updates, verifications, and dispute resolutions.Maintain accurate records of customer interactions and follow-up actions.Tackle difficult or urgent situations with patience, problem-solving skills, and a calm approach.Collaborate with internal teams to ensure smooth handling of customer concerns.Ensure a positive customer experience with every interaction.Requirements:Graduation is mandatory (any stream).Strong verbal and written communication skills.Ability to stay calm under pressure and manage multiple tasks efficiently.Good interpersonal and coordination skills.A fresher or candidate with up to 6 months of relevant experience will be considered a right fit.Basic knowledge of banking/payment processes will be an added advantage.What We Offer:Friendly and supportive work environmentOn-the-job trainingOpportunity to grow within the organization

GREENLAM Customer Support Associate(gurugram) Work Details:Shift: Day ShiftWorking Days: 6 days a weekWeekly Off: Sunday fixedEligibility:Undergraduate/Graduate both can applyGood communication skills are requiredKey Responsibilities:Handle customer queries professionally through call/chat.Provide accurate information regarding products and services. Maintain records and update internal systems. Ensure customer satisfaction and timely resolution. Coordinate with internal teams when required. Why Join Us?Growth-oriented work environment. Opportunity to enhance communication, support & coordination skills. Professional exposure in areputedbrand.

COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.

Location: Gurugram (Sec-30)Department: Customer Support Finance & InvestmentRole Type: Full-timeSalary: As per industry standardsExperience: Minimum 6 months (Mandatory)Education: Graduate / Undergraduate can apply---Role OverviewWe are hiring a Financial Analyst / Equity & Crypto Trading Specialist with strong knowledge of cryptocurrency, equity markets, ETFs, mutual funds, wealth management, trade settlements, corporate actions, and taxation.The role involves market analysis, trade processing, settlement operations, taxation support, and handling corporate actions while ensuring compliance with regulatory guidelines. ---Key Responsibilities1. Wealth ManagementConduct analysis on equities, ETFs, crypto & mutual funds.Monitor market trends, dividends & corporate actions.Prepare investment research reports.Support wealth management and advisory activities.2. Trade Operations & SettlementsExecute and monitor equity, ETF & crypto trades.Handle T+1/T+2 settlement cycles.Reconcile trades, positions & funds; close mismatches.Coordinate with brokers, custodians & exchanges.Maintain records for audits & compliance.3. TaxationManage GST, TDS/TCS, and Income Tax filings.Prepare tax reconciliations & computations.Support statutory & internal audits.Handle TRACES (Form 16/16A) & tax notices.4. Asset ServicingProcess dividends, bonuses, rights, mergers & redemptions.Validate corporate action announcements & record dates.Reconcile payouts & maintain MIS.5. Corporate ActionsProcess events like splits, buybacks, mergers, rights issues.Reconcile benefits & entitlements.Ensure accurate payout posting & maintain audit documentation.6. Trading Infrastructure SupportMonitor OMS/EMS platforms & connectivity.Troubleshoot FIX/API & latency issues.Perform daily system health checks.Support upgrades, UAT & incident reporting.---Required SkillsStrong knowledge of stocks, ETFs, crypto & mutual funds.Experience in trade settlements & corporate actions.Familiarity with NISM certifications.Good Excel & financial modelling skills.Understanding of equity & crypto taxation.Strong communication & analytical skills.

Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Company: GlobivaProfile: Customer service executive/ Sales executive Salary: 14k in hand - 23k in hand Location: Gurugram Job description: Resolve queries of customer via calls Customer Handling Eligibility:UG/ Graduate both can apply Fresher & Experience both can apply For experience 7 Month Experience required Good communication required Thanks & Regards HR Tanya Chauhan dreams.chazers@gmail.com

Job Description Voice Process ExecutivePosition: Voice Process ExecutiveLocation: GurugramJob Type: Full-timeAbout the Role:We are seeking enthusiastic and customer-focused professionals to join our team as Voice Process Executives. The ideal candidate will handle inbound and outbound calls, assist customers with queries, provide accurate information, and ensure a positive customer experience.Key ResponsibilitiesHandle inbound/outbound calls professionally and resolve customer queries.Provide accurate product/service information to customers.Maintain a high level of customer satisfaction through effective communication.Record and update customer information in the database.Meet daily/weekly call targets and service levels.Escalate complex issues to the appropriate department when necessary.Follow company policies, processes, and quality standards consistently.Skills & Requirements:Excellent communication skills in English.Good listening and problem-solving skills.Ability to work in a fast-paced environment.Basic computer knowledge (MS Office, typing, CRM tools).Flexibility to work in shifts (if required).Minimum qualification: 12th pass / Graduate.Prior experience in BPO/Voice Process will be an added advantage.Perks & Benefits:Competitive salary with performance incentives.Training and skill development programs.Career growth opportunities within the organization.Friendly and professional work environment.Contact Us Prestige HR Consulting: hr3@prestigerecruiters.org

Good Communication skillsFresher/Experienced both are Eligible Graduation and Undergraduates both can apply Min 6 months experience in Customer service 5 days working / 6 days working Rotational and Day shift both are available Domestic and international process Both Voice and Non- voice process are availableCab facilities available 30-40% hike on last salary (Experienced)Fresher's salary- from 20k to 25k in hand (depends upon your interview)Location- Gurgaon Contact no- +918527863029 (Ankita)

Hiring for both Domestic and International process for pan india.

To provide human intelligence services to support leading US websites. Services include the review of user-generated content, email customer support, live chat and data entry.Eligibility Criteria:- Male Candidates only.- Excellent English reading and written communication skills.- Proficiency in computer usage, including website searching and retrieving data from the internet.- Ability to respond to customer inquiries and resolve issues via email communication.- Willing to work in 3 rotational shifts.- Good knowledge of Social Media platforms.- Formal attire required- Work from office.- Age critarea- 21 to 30 yearsSalary & Remuneration:-Monthly CTC Offered: Rs. 23,000/- to Rs. 25,000/-Yearly CTC Offered: Rs. 2.7LPA to 3LPA.Benefits: ESI, PF, Yearly Bonus, Gratuity, OT, Night Shift allowance etc.Office Address:Elcamino Software Pvt LtdPlot no. 194, Udyog Vihar, Phase -IV, Gurugram, HaryanaContact: (Kapil Sharma HR-Administrator)

JOB Role: To provide human intelligence services to support leading US websites. Services include the review of user-generated content, email customer support, live chat and data entry.Eligibilities -- Male Candidates Only. Age between 20 to 30 Years- 12th Pass/ Graduation in any stream.- Excellent English reading and written communication skills- Knowledge of email management tools and software- Good knowledge of Social Media platforms- Ready to work in 3 Rotational Shifts.- Formal Attire- Work from office.

JOB Role:To provide human intelligence services to support leading US websites. Services include the review of user-generated content, email customer support, live chat and data entry. Eligibilities - - Male Candidates Only. Age between 20 to 30 Years - 12th Pass/ Graduation in any stream. - Excellent English reading and written communication skills - Knowledge of email management tools and software - Good knowledge of Social Media platforms - Ready to work in 3 Rotational Shifts. - Formal Attire - Work from office. Salary & Remuneration:- Monthly CTC Offered: Rs. 23,000/- to Rs. 25,000/- Yearly CTC Offered: Rs. 2.7 LPA to 3 LPA. Benefits: ESI, PF, Yearly Bonus, Gratuity, OT, Night Shift allowance etc. OFFICE ADDRESS: Elcamino Software Pvt Ltd Plot no. 194, Udyog Vihar, Phase -4, Gurugram For a Telephonic Interview call- 0124-4265652/3(Kapil Sharma - HR ) Send resume to ecs.hr2.grg@elcamiotech4.com Job Types: Full-time, Permanent, Fresher