Customer Support Executive Fresher Jobs in Delhi

Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated

As a Customer Support Leader, you will play a crucial role in ensuring our customers receive the best support and service. Your work will help build customer loyalty and satisfaction while guiding the support team to perform at their best.**Key Responsibilities:**- **Respond to Customer Inquiries:** Quickly and professionally handle questions and issues raised by customers through various channels, ensuring they receive timely help.- **Lead the Support Team:** Train and manage team members, providing guidance and support to enhance their performance and customer interaction skills.- **Monitor Customer Feedback:** Regularly review customer feedback and reports to identify areas for improvement, ensuring we continuously enhance our service quality.- **Create Support Documentation:** Develop helpful guides and FAQs that assist both customers and team members in resolving common issues efficiently.- **Collaborate with Other Departments:** Work closely with product and sales teams to ensure a seamless customer experience and to relay customer insights that can inform improvements.**Required Skills and Expectations:**- Strong communication skills are essential, as you will need to clearly express solutions to customers.- A friendly and empathetic attitude is important to connect well with customers and understand their needs.- Basic computer skills and the ability to learn new software quickly are necessary for managing customer interactions effectively.- Candidates should display a proactive approach to problem-solving and the ability to think on their feet.- Flexibility and adaptability in a fast-paced environment are crucial, along with a commitment to maintaining a positive customer experience.

*JOB Description with PROCESS* *Process - PNB Inbound (Customer service)*12th pass*Excellent communication in english* Day shift 10:00 am to 7:00 pm.Sunday fixed off.Fresher and Experience - 18k in-hand.If you have any reference, please share it on the number given below.

Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management

- **Key Responsibilities:**1. Handle incoming customer inquiries and provide accurate information: As a Customer Support Executive, you will be responsible for answering phone calls, emails, and messages from customers and addressing their queries in a prompt and professional manner.2. Assist customers with product-related issues: You will need to have a good understanding of the products or services offered by the company in order to troubleshoot and resolve any issues that customers may be facing.3. Process orders and returns: It will be your responsibility to assist customers with placing orders, processing returns, and ensuring that their transactions are completed smoothly.4. Maintain customer records: You will need to update customer information and interactions in the company's database to ensure accurate record-keeping and seamless communication with customers.- **Required Skills and Expectations:**1. Excellent communication skills: The ability to communicate effectively with customers is essential for this role.2. Strong problem-solving skills: You should be able to think on your feet and come up with solutions to customer issues quickly and efficiently.3. Patience and empathy: Dealing with customer complaints and frustrations requires a high level of patience and empathy.4. Basic computer skills: Proficiency in using basic computer applications and CRM software is necessary for this role.

Job DescriptionWe are a growing wholesale business dealing in customized wall clocks, based in Chandni Chowk, Delhi. We are looking for a smart, responsible, and well-spoken Female Backend Sales Executive who can manage online customer data, handle inquiries, and generate sales through calls and WhatsApp.This role is crucial for managing backend operations, customer communication, and order coordination.Key Responsibilities Extract and generate potential customer data from online sources (Google, B2B platforms, social media, etc.) Call potential and existing customers to explain products and generate sales Handle incoming inquiries from calls, WhatsApp, and other online platforms Regularly follow up with customers to close deals Coordinate with customers regarding customized orders Track customer orders from confirmation to dispatch Maintain proper records of customer details, follow-ups, and order status Ensure customer satisfaction through timely communication Support the business owner in backend sales operations________________________________________Required Skills & Qualifications Female candidate preferred Minimum 1 year experience in backend sales / telecalling / customer support (preferred) Good communication skills in Hindi & basic English Confident in handling customer calls and WhatsApp conversations Basic knowledge of MS Excel / Google Sheets Ability to manage multiple customers and follow-ups Organized, disciplined, and target-oriented Experience in wholesale, customized products, or B2B sales will be an advantage

As a Customer Support Executive, you will be responsible for assisting customers with their inquiries and issues in a timely and professional manner. Your key responsibilities will include answering phone calls, responding to emails, and resolving customer complaints efficiently.You will need to possess excellent communication skills, both written and verbal, in order to effectively interact with customers and provide them with accurate information. Strong problem-solving skills are also necessary to address customer concerns and find appropriate solutions.Additionally, attention to detail is essential to ensure that all customer information is properly documented and managed. As a female candidate with at least a 10th pass education, you should be able to work well under pressure and maintain a positive attitude when dealing with challenging situations.Overall, the ideal candidate for this role will be a proactive and customer-focused individual who is dedicated to providing exceptional service to all customers.

Job Title: BPO TelecallerCompany: Hindusthan Wellness Pvt. Ltd.Location: Preet Vihar, DelhiSalary: 12,000 15,000 (In-Hand)Job RoleMake outbound calls to customersExplain health check-up packages and servicesHandle basic customer queriesMaintain call records and follow-upsSupport team in achieving targetsRequirements12th Pass / GraduateGood communication in Hindi (Basic English preferred)Freshers & Experienced both can applyJob TypeFull TimeDay ShiftContact / Apply

*Hiring for customer service profile*Salary - 20k with compliance - for experience For fresher - 13k-15k Job location - Mahipalpur Key ResponsibilitiesHandle inbound and outbound calls related to pickup, delivery, delays, and shipment status.Resolve customer issues promptly and professionally, ensuring high customer satisfaction.Coordinate with warehouse, delivery partners, and operations teams for timely closures.Track and update shipment status in the system (CRM/ERP).Escalate pending/critical issues to the concerned team.Maintain daily reports of customer interactions and resolutions.Ensure compliance with company service standards and SOPs.RequirementsMinimum 6 months to 2 years of experience in customer support, preferably in logistics/courier/e-commerce.Strong verbal and written communication skills.Ability to handle pressure and manage high call volumes.Knowledge of shipment tracking, RTO, NDR, escalation handling will be an advantage.Basic computer skills (MS Office, CRM tools).

Bhartiya Airways BPO Customer Support Executive (Voice/Non-Voice) Job DescriptionAbout the CompanyBhartiya Airways is a travel and aviation services provider offering domestic and international flight bookings, tour packages, corporate travel solutions, and 247 customer support.Job Title: Customer Support Executive BPO (Voice / Non-Voice)Department: Customer Service / OperationsLocation: Gurgaon/Delhi (or as applicable)Employment Type: Full-TimeKey ResponsibilitiesHandle inbound & outbound calls related to flight bookings, rescheduling, refunds, cancellations, and travel inquiries.Respond to customer queries via chat, email, and phone with accuracy and professionalism.Assist customers in resolving ticketing issues, payment concerns, or documentation requirements.Maintain customer interaction records in CRM systems.Explain airline policies, baggage rules, travel guidelines, and fare conditions.Coordinate with internal teams and airline partners to process customer requests.Ensure high customer satisfaction with timely and effective problem resolution.Follow standard operating procedures (SOPs) and achieve daily/weekly performance targets.Skills RequiredExcellent communication skills in English & Hindi.Good listening and problem-solving abilities.Basic computer proficiency (MS Office, CRM tools).Customer-centric approach with patience and empathy.Ability to work in rotational shifts (including weekends/holidays).Knowledge of travel/airline industry is a plus.Eligibility CriteriaEducation: 12th Pass / Graduate.Experience: 03 years in BPO/Customer Service (Freshers welcome).Age: 1835 years.Immediate joiners preferred.Salary & BenefitsSalary: 35,000 70,000 per month (depending on experience & profile).Incentives/Performance bonuses.Paid training.Travel industry perks (discounted tickets/offers).Growth opportunities within the company.Work Environment6-day working with rotational shifts.Office-based / Hybrid options (as per company policy).Supportive team and professional work culture.

Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target

Handle customer queries and complaints via email in a timely manner. Draft clear, professional, and empathetic responses to customer issues. Escalate complex issues to higher support teams when required. Maintain records of customer interactions using CRM/email ticketing systems. Follow up to ensure customer satisfaction and resolution. Achieve daily targets for response time and quality.

Job Title: Customer Support Executive (Calling & MIS)Location: Mahipalpur Extension, Delhi -110037Salary: 20,000 per monthExperience: 02 years (Freshers with strong communication skills may apply)Job Description:We are seeking a proactive and detail-oriented Customer Support Executive to support the launch of a new product. The role involves handling customer calls, addressing queries, and maintaining MIS reports to ensure smooth operations.Key Responsibilities:Handle inbound and outbound calls professionallyResolve customer queries and escalate issues when necessaryPrepare, update, and maintain MIS reportsEnsure customer satisfaction through timely supportRequirements:Fluency in English is a must (both spoken & written)Strong communication and interpersonal skillsBasic knowledge of MS Excel and MIS reportingAbility to multitask and handle pressurePositive attitude and eagerness to learnEmployment Type: Full-time Interested candidates can apply by sending their resume to: juhi.agarwal@safeducate.com

We require candidates for customer care executive

Hiring for both Domestic and International process for pan india.

We are looking for a friendly and reliable Chat Support Executive to join our customer service team.In this role, you will be responsible for providing real-time assistance to customers through live chat, ensuring their inquiries are addressed efficiently and professionally. The ideal candidate will have excellent communicationskills, a problem-solving mindset, and a passion for delivering outstanding customer service. You will play a key role in ensuring customer satisfaction and helping build lasting relationships with our clients.Key Responsibilities:Live Chat Support:Respond to customer inquiries in a professional, accurate, and timely manner via live chat.Provide assistance to customers with a variety of queries including product information, order status, account issues, and troubleshooting.Use chat software and tools to manage and resolve customer issues quickly and efficiently.Issue Resolution:Assist customers with resolving technical issues, billing inquiries, product concerns, and other related queries.Identify and escalate issues that require further attention to the appropriate department or senior team member.Follow up with customers to ensure their issues have been resolved to their satisfaction.Customer Interaction & Relationship Management:Build rapport with customers and maintain a positive attitude throughout all interactions.Offer personalized solutions to customers based on their individual needs and preferences.Ensure that all customer communications are friendly, professional, and helpful.Product Knowledge & Support:Stay up to date with product knowledge, company policies, and industry best practices to provide accurate and helpful information to customers.Guide customers through product features, services, and troubleshooting processes.Documentation & Reporting:Document and maintain accurate records of customer interactions, inquiries, and resolutions.Provide feedback and suggestions to improve processes,

Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated