Chat Support Executive Job Vacancies in Gurgaon

Customer Support Associate Location: Gurugram Job Type: Full-time

COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.

Location: Gurugram (Sec-30)Department: Customer Support Finance & InvestmentRole Type: Full-timeSalary: As per industry standardsExperience: Minimum 6 months (Mandatory)Education: Graduate / Undergraduate can apply---Role OverviewWe are hiring a Financial Analyst / Equity & Crypto Trading Specialist with strong knowledge of cryptocurrency, equity markets, ETFs, mutual funds, wealth management, trade settlements, corporate actions, and taxation.The role involves market analysis, trade processing, settlement operations, taxation support, and handling corporate actions while ensuring compliance with regulatory guidelines. ---Key Responsibilities1. Wealth ManagementConduct analysis on equities, ETFs, crypto & mutual funds.Monitor market trends, dividends & corporate actions.Prepare investment research reports.Support wealth management and advisory activities.2. Trade Operations & SettlementsExecute and monitor equity, ETF & crypto trades.Handle T+1/T+2 settlement cycles.Reconcile trades, positions & funds; close mismatches.Coordinate with brokers, custodians & exchanges.Maintain records for audits & compliance.3. TaxationManage GST, TDS/TCS, and Income Tax filings.Prepare tax reconciliations & computations.Support statutory & internal audits.Handle TRACES (Form 16/16A) & tax notices.4. Asset ServicingProcess dividends, bonuses, rights, mergers & redemptions.Validate corporate action announcements & record dates.Reconcile payouts & maintain MIS.5. Corporate ActionsProcess events like splits, buybacks, mergers, rights issues.Reconcile benefits & entitlements.Ensure accurate payout posting & maintain audit documentation.6. Trading Infrastructure SupportMonitor OMS/EMS platforms & connectivity.Troubleshoot FIX/API & latency issues.Perform daily system health checks.Support upgrades, UAT & incident reporting.---Required SkillsStrong knowledge of stocks, ETFs, crypto & mutual funds.Experience in trade settlements & corporate actions.Familiarity with NISM certifications.Good Excel & financial modelling skills.Understanding of equity & crypto taxation.Strong communication & analytical skills.

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

To provide human intelligence services to support leading US websites. Services include the review of user-generated content, email customer support, live chat and data entry.Eligibility Criteria:- Male Candidates only.- Excellent English reading and written communication skills.- Proficiency in computer usage, including website searching and retrieving data from the internet.- Ability to respond to customer inquiries and resolve issues via email communication.- Willing to work in 3 rotational shifts.- Good knowledge of Social Media platforms.- Formal attire required- Work from office.- Age critarea- 21 to 30 yearsSalary & Remuneration:-Monthly CTC Offered: Rs. 23,000/- to Rs. 25,000/-Yearly CTC Offered: Rs. 2.7LPA to 3LPA.Benefits: ESI, PF, Yearly Bonus, Gratuity, OT, Night Shift allowance etc.Office Address:Elcamino Software Pvt LtdPlot no. 194, Udyog Vihar, Phase -IV, Gurugram, HaryanaContact: (Kapil Sharma HR-Administrator)

Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097

Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities

Urgent Hiring!Job Profile: NV (Chat & Email Support)Location: GurgaonSalary: 23,000 CTC (20-30% hike on the previous salary for experienced candidates)Eligibility Criteria:Graduate (Fresher or Experienced)Excellent communication skillsTo apply, send your CV to 8918327115

Hiring for one of the top most bpo 5 days working 2 days off . virtual interview will be there can facility will be available . every one can apply we have processes for both fresher and experienced .we have chat /voice/blended international and domestic processes

Hiring for international voice and non voice processes . 5 days working 2 days off. Cab facility will be available and huge amount of incentives will be there and need a immediate joiners only with good communication skills

Data Research based (Email Support Executive) Operational work

Urgent Hiring in Jaipur , Gurgaon & NoidaDomestic & International processVoice/Chat/Blended all process are available Good or excellent communication skills in English neededUndergraduate Fresher/Exp both Graduate Fresher/Exp bothSalary: 18k CTC to 34k CTC between5/5.5 Days Working & Day/Rotational shiftsNeed immediate joiner onlyIf you are interested send me resume on WhatsApp no 9529276858OrIf you have any reference share with me

Fill form: https://forms.gle/AGyLTnkt7jt2SjUF6Responsibilities-Resolve customer queries, complaints or requests on daily basis-Build and maintain productive relationships with customers, communicating daily in a professional and courteous manner.-Gather valuable customer feedback and collaborate with Product, Sales, and Marketing teams to improve our offerings.-Escalate complex customer issues to relevant stakeholders for timely resolution.-Track the quantity and quality of queries handled to ensure productivity and efficiency.-Engage in cold calling to reach out to potential clients for gathering feedback of our offering.Skills Required-Minimum of 1 year of work experience in customer support or a related field.-Impeccable communication skills, both verbal and written.-Patience and the ability to handle challenging customer interactions.-Experience with CRM tools is a plus.-Basic proficiency in Excel/Google Sheets.-Active listening skills to understand customer needs.-Empathy towards customers to ensure a positive customer experience.-Strong email writing skills.

We are seeking a customer-focused Customer Service Agent to join our team. The primary responsibilities of this role include resolving customer queries and handling escalations efficiently and professionally. The ideal candidate will possess excellent communication skills, a calm demeanor, and the ability to work under pressureKey Responsibilities:1. Customer Query Resolution:Respond promptly to customer inquiries via phone, email, and chat. Provide accurate, valid, and complete information to customers.Diagnose and troubleshoot issues customers are facing.Follow up to ensure resolution of customer issues.2. Handling Escalations:Manage and resolve customer complaints and escalations with a focus on customer satisfaction.Analyze and address customer concerns in a timely and effective manner.Escalate unresolved issues to the appropriate internal teams as necessary.Document all customer interactions and escalations in the CRM system.3. Customer Relationship Management:o Build sustainable relationships and trust with customers through open and interactive communication.o Provide feedback on the efficiency of the customer service process.o Suggest improvements and innovations for enhancing customer experience.4.Team Collaboration:Work collaboratively with other team members to achieve team goals.o Participate in team meetings and training sessions to stay updated on product and service knowledge.Qualifications:1. Education: High school diploma or equivalent; Bachelors degree preferred.2.Experience: Proven customer support experience or experience of atleast 6 Months.3.Skills:Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Excellent communication and presentation skills.Ability to multi-task, prioritize, and manage time effectively.Problem-solving skills and the ability to think on your feet.Empathy and patience in handling customer interactions.4.Work Schedule: Flexibility to work in shifts.

Top BPOs Hiring for CCE- Advisors/ Sr. AdvisorsProfile: - Handling Customer queries via callsSalary- 25K to upto 38K CTC+ Incentives+ BonusBoth Side Cabs + MealsEligibility: - Graduate Fresher/ UG with min 6 Months of International BPO Experience1. Need Candidates with excellent comm. skills.2. Comfortable with Work from Office3. Candidate must be from a Hiring Zone.

Dear Candidate,Greetings from Tech Mahindra....!!!Tech Mahindra hiring for the Premium Process E commerce & banking process any Graduate and Experience candidates.Preference: Looking for Immediate Joiner!!Job Location : A- 8 Knowledge Blueward Tech Mahindra Noida sec 62 Preference : Excellent Communication SkillsSalary 1.80 LPA to 3.50LPAEligibility : Only GraduateJob Criteria: Only Graduate candidates with 6 months of BPO Experience with Excellent Communication skill. Flexible to work in 24*7 environments, comfortable to work in night shifts. Preference - Candidates must have knowledge of banking/Credit Card/Debit Card Good communication skills writing, Oral and verbal. Good computer knowledge.Direct Walking: Interested Candidate can direct walking at below mention address and mention Usha Mishra top on your resume.Venue Detail : - A8A, Tech Mahindra 1st Floor, Knowledge Boulevard Sec 62 Near to IMS Institute Noida. For Further Details, please share your resume and contact on below mentionedNumbers.Recruiter Name - Usha Mishra

Customer Support Executive For Interiors Company in Sector 48 GurgaonPosition:- Sr. Sales ExecutiveLocation GurgaonSalary- 20-35 KExperience Required - 1+ yrsGood communication mandatoryRequirements:Job Description:Interacting With Clients on Phone, Whatsapp or During Their Visit To Our StudioInform Client About Products; Guide Them About Process And Costing. Close The Sales DealCoordinate with Internal Teams- Design & Operations to Ensure Timely Delivery To ClientExperience: 0-2 Years Sales ExperiencePerson Must Be Based In GurgaonGood Communication Skills Are Required (EnglishA Person Should Be Ambitious And Willing To Learn.Work Environment:Monday To Saturday; 10:00 AM To 6:30 PM, One Saturday In Month Is OffPls mention thisFollow Capital Placement Services Linkdein Profile for more updates :

Job descriptionRoles and ResponsibilitiesInteracting with clients on phone, WhatsApp Inform client about products, guide them about process and costing. Close the sales deal Coordinate with internal teams- design & operations to ensure timely delivery to clientDesired Candidate ProfilePerson must be based in Gurgaon Good communication skills are required (English) Person should be ambitious and willing to learnExp - 0-2 Yrs

Hiring for international processes 5 days working 2 days off Rotational shifts rotational week off Cab facility will be available Mode off interview will be virtual Hiring for the top most b.p.oWhatsApp CV : 8171977912