Customer Support Executive Fresher Jobs in Faridabad

As a Customer Support Executive, you will be the first point of contact for customers seeking assistance with bike servicing and repairs. You will provide excellent support via phone, email, and chat, addressing customer inquiries, booking services, resolving issues, and ensuring a smooth experience for our customers.Responsibilities:Respond to customer inquiries regarding services, booking appointments, and service-related issues.Assist customers in scheduling repair and maintenance appointments, including doorstep services.Provide real-time updates and status tracking of service requests.Handle complaints, escalate issues when necessary, and resolve customer concerns promptly.Process payments and provide support for online and offline transactions.Maintain knowledge of our services, policies, and procedures to provide accurate information.Support the team with feedback and suggestions for improving customer service experiences.Ensure high levels of customer satisfaction by providing timely and professional assistance.Skills & Qualifications:Excellent communication skills, both verbal and written.Strong problem-solving abilities and attention to detail.Ability to manage multiple customer inquiries simultaneously.Familiarity with customer service software and ticketing systems is a plus.Previous experience in customer service or support roles is preferred.Empathy, patience, and a customer-first attitude.Why Join Us:Work in a fast-growing, customer-centric environment.Opportunities for career growth and development.A chance to make a real impact on customer satisfaction.

We are looking for 15 Call Center Executive Posts in Badkhal, Faridabad,Customer Support,Inbound Calling, with deep knowledge in Domestic BPO, Customer Support,Inbound Calling and Required Educational Qualification is : Other Bachelor Degree

Dear CandidatesWe are Hiring BPO Associates for Hiring for Hindi + English, Regional profile (Kannada, Malayalam, Tamil, Telugu, Oriya, Marathi) for Delhi/NCR.Job DescriptionTo provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites.Minimum Qualification Criteria:-1. Undergraduate / Graduate2. Fresher are also eligible3. Agent should be flexible to work in 24/7 Environment.Desirable qualifications:1. Excellent Communication skills (Written/Verbal) is the foremost priority.2. Good customer service skills & should display good analytical abilities3. Prior experience in BPO voice process shall be preferred.4. Computer System and Broadband required at home.Job Responsibilities:1. Provide splendid customer services to customers in a friendly and courteous manner at all times.2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.6. Ensure that customers confidential information is properly protected and only used for official purposes.Required Knowledge and Skills:-1. Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then promise solutions or make contributions based on points made.2. Strong communication skills characterized by excellent writing and speaking skills.3. Must possess good multi-tasking skills.Salary: 21000/- pm

Customer Handling, Retail Sales Mgt, Enquiries Generation

Telecaller/ AgentsAttend Interview on 6th October & 7th October at 11 am.Ats Service Pvt Ltd,7TH Floor, Tower -B.Vatika MindscapesSarai Metro,Faridabad, Haryana

Urgent Requirement of Customer Support Executive/Tele Caller profile.Experience: 0 to 4 yearsSalary: 18K to 25K InhandLocation: Faridabad, Okhla, New DelhiShift: Night ShiftCustomer Support Executive Responsibilities & Duties:Answer Call pertaining to Customer orders and other concerns.Provide timely and accurate information to customers regarding products, services, order status, etc.Set up and maintain customer records by accurately updating account information.Identify product or service issues based on customer description, and provide resolution options to the customer.

We are looking for 2 Customer Assistant Posts in Okhla Enclave Phase 2 Faridabad with deep knowledge in Excel Report Preparation, Customer Associate, Customer Care Agent, Email Support Executive and Required Educational Qualification is: Higher Secondary, Professional Degree

requried for female canditate.job profile calling and computer work

*Female candidates preferred**Must have laptop*Job Purpose : (Role)1. Attend Incoming calls of customer, understand their requirement and provide them the best solution solar energy system in their budget.2. Respond to customer on email / chat by understanding their requirement and keep long follow up with them to convert prospectus into a sales3. Educate to customer about solar energy and its benefits to install at home.4. Goal: Follow SOP and Achieve sales target of company.

Job descriptionRoles and Responsibilities Taking Incoming calls of customers and capturing important details in the system. Understand the customer's query and provide resolution. Document accurately. Doing Outbound calls to customers and attending to their queries and helping them take consultations with doctors.Desired Candidate Profile Good verbal and written Communication Skills (Hindi, Basic English & No MTI Issue) Good in customer dealing (Know about Customer Service, Online Shopping Portals) Knowledge of Computer, Basic Typing Good Interpersonal Skills (Positive attitude, Negotiation Skills) Sales driven (Know basic selling skills on call) Listening skills. Awareness about digital payments platforms.