Chat Support Executive Job Vacancies in Hyderabad

Position - Chat Support Associate (Only Male Candidates)Process - Chat Process , Semi Voice, BlendedWork Location -

The Customer Support Executive will be responsible for providing excellent customer service through various channels such as phone, email, and chat. They will address customer inquiries, resolve issues, and ensure customer satisfaction.Key responsibilities include:- Responding to customer queries and concerns promptly and professionally.- Providing product information, troubleshooting assistance, and order processing support.- Resolving customer complaints effectively and efficiently.- Escalating complex issues to the appropriate departments for resolution.- Maintaining accurate records of customer interactions and transactions.The ideal candidate for this role should have strong communication skills, both verbal and written. They should be patient, empathetic, and have a customer-centric approach. Additionally, candidates should have good problem-solving abilities and the ability to work well under pressure. Previous customer service experience is a plus, but not required. A minimum qualification of 12th pass is necessary for this role.

We are hiring a Process Consultant for Credit Card Chat Support to assist customers exclusively through live chat with credit cardrelated inquiries including applications, usage, billing, payments, disputes, and rewards. The role requires handling multiple chats simultaneously while delivering accurate, compliant, and customer-focused support. Candidates should have strong written communication skills, experience in international financial chat support, and the ability to navigate multiple systems efficiently while meeting quality and productivity standards.

Customer Support Executive eMedEvents India Pvt. Ltd.**Location:** Hyderabad (Work From Office)**Experience Required:** Minimum 3 years**Salary:** 6,00,000+ per annum (based on experience and performance)**Shift Timing:** 4:00 PM 1:00 AM (IST)**Department:** Operations / Customer Success**Reports To:** Operations ManagerAbout eMedEventsFounded in 2014, eMedEvents is a global leader in Continuing Medical Education (CME/CE) event management and marketing. Our platform connects healthcare professionals to medical conferences, webinars, and training programs worldwide. We are dedicated to improving access to quality medical education and empowering healthcare professionals across the globe.About the RoleWe are seeking a motivated, customer-focused, and articulate Customer Support Executive to join our Hyderabad office. The ideal candidate will handle email, live chat, and phone support, assist healthcare professionals with CME-related inquiries, and play an active role in converting leads into confirmed registrations or sales. This position provides an excellent opportunity to gain exposure to international markets, particularly in the U.S. healthcare sector.Key Responsibilities Handle email, chat, and phone support inquiries from clients and prospective customers. Understand customer requirements and recommend relevant courses, webinars, and conferences. Engage with prospective leads to convert them into successful registrations or sales. Deliver professional and confident communication in all customer interactions. Collaborate with internal teams (Sales, Marketing, and Technical) to ensure smooth customer service delivery. Maintain accurate and up-to-date customer information in the CRM system. Follow up with customers to ensure satisfaction and address any pending issues promptly. Contribute ideas to improve customer experience and lead conversion efficiency.Qualifications & Skills Minimum of 3 years of experience in customer support (email, chat, and phone). Excellent written and verbal communication skills (English proficiency required). Bachelors degree in any discipline (preferred: business, healthcare, or communications). Exposure to international customer service (U.S. or global markets) is an added advantage. Ability to understand customer needs and provide tailored recommendations. Target-driven, organized, and proactive in achieving sales or conversion goals. Proficient in MS Office and CRM tools (Salesforce, etc.). Strong interpersonal skills with a customer-first attitude.Shift & Work Arrangement Shift Timing: 4:00 PM 1:00 AM IST Work Mode: Work From Office (Hyderabad)What We Offer Competitive salary package starting from 6,00,000 per annum plus performance incentives. Opportunity to work with international clients and a global CME/CE provider. Collaborative and professional work environment. Career growth and learning opportunities in healthcare education and event operations.

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Picktime is a free online scheduling software that allows businesses and individuals to schedule appointments, meetings, and events quickly and easily. It offers a range of features such as automated reminders, calendar integration, customizable booking forms, and appointment confirmations.Picktime can be used by a variety of professionals, such as doctors, lawyers, therapists, and tutors, as well as businesses such as salons, gyms, and spas. It aims to simplify the scheduling process and streamline communication between service providers and their clients.ResponsibilitiesYou will use email and chat applications to give clients quick answers to their queries.Identify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Collaborate with other team members and departments to ensure customer satisfactionAsk customers targeted questions to understand the root of the problem quicklyAddress and resolve customer complaints or concerns in a professional and timely mannerUpdate our internal databases with information about technical issues and useful discussions with customersStay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.Monitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share it with our Product, Sales, and Marketing teamsPrioritize and manage several open issues at one timeMaintain jovial relationships with clientsRequirements0 - 1 year of chat or customer support, escalation experience in a B2B, B2C processExcellent verbal and written communication skills in English.Troubleshooting basic technical issues and suggesting possible solutions, or providing support in resolving them.Ability to multitask and prioritize tasks effectively in a fast-paced environmentPatience when handling tough casesDemonstrate empathy and understanding while addressing customer needs and concerns.Stay updated with the latest product/service offerings and changes to effectively address customer inquiries.Ensuring customer satisfactionBe a fast learner, understand our product in and outFlexible to work in rotational shifts and weekendsOpen to taking additional responsibilities

Process - International Chat ProcessShifts - Rotational ShiftsWe are looking for candidates with good communication and with Good typing skills- Should have Experience in Non-voice process - BPOInterested can contact - Lakshman - 7279925555

Work from home Customer service Voice, Chat and Email 8007360448 fixed day shift Monday to Friday 9am to 5pm. Saturday Sunday Fixed off

Manage chat support and facilitate online sales. Have excellent command over English and contribute towards managing the bookings.The work will be done from Home and work for overseas client.

Requirement of Chat support, cab facility available

Summary1. Chat/Web-Chat Associate2. Analyst utilizing hands-on Customer Engagement3. Solving Queries over Web-chat process within the given time spanWork Location: Safilguda, HyderabadPrimary ResponsibilitiesCustomer engagement over live chatsIdentify and resolve escalated customer issuesFind alternate solutions by researching and exploring information using available resources.Skills and Competencies6 months+ experience in web chat with excellent command over EnglishGood typing speed of over 25 WPM and 90% accuracyProficiency in Microsoft Office (especially Excel, Word)The candidate has to be a quick learner, high on energy and must have a flair for customer processesWilling to work in Night ShiftsWork from OfficeImmediate Joiners OnlyQualification of the candidates :- Any graduate or post graduateGender :- Both Male & Female (Most preference to male candidates as this is a night shift job)Location :- Candidates residing in and around Secunderabad are preferred.

Urgent Hiring Customer Support Executive International & Domestic Job Location Banglore / Hyderabad / Delhi / Mohali / Jaipur Rajasthan / Indore Candidates Can apply From Pan IndiaLanguage : Fluent EnglishJob Location : Bengaluru / Hyderabad and Jaipur Rajasthan / Mohali Punjab / Indore Madhya pradesh / Delhi NCRDesired Candidate Profile* Any 12th pass out/ Undergraduate or Graduate / post graduate* Should have good communication skills* Immediate Joiner* Work from officePerks and Benefitsif candidates are willing to relocate Jaipur Rajasthan / indore / Mohali Company provide 15dyas accommodation and joining bonus 10k. Salary 23k to 34k CTC

Job Description: Process: Verizon (voice/chat) ,Wire less, sale and services,Wire line, tech support( international voice)Experience: Min 6 months to 5 yearsJob Role: Associate/ Senior AssociateCTC: 3.1 to 4.1 LPAPerks: Good Incentive + Loyal bonus 20kRotational ShiftTwo way cab5 Days WorkingHi Tech CITY(Hyderabad), Pune, Noida.Work From Office

Hiring For Back Office Executive / Data Entry / Voice / Non Voice* Data- Entry process* Customer Support* Backend Executive* Chat Process* Bpo* Exp 0-5 yr* Should have good communication skills* 10th/12th Pass & Any Graduate* No Sales Job

SRG Infotech Solutions providing Genuine Part Time - Full Time Data Entry Project / Back Office Project/ Home Based Project and urgently Need candidate who have competency in Word , Excel, PowerPoint. Should Have knowledge of Data Entry in computer would be an added advantages.Vacancies : 99Jobs are :1) Data Typing in MS Word2) Number Entry In Excel3) Handwriting Form Filling4) Digital Form Filling Job5) Outsourcing JobRequired Skills and Qualifications:Candidate Should have working Laptop & PC at home.Can Work on Any Location across India (Work From Home).Freshers / Housewife / Retired Person are WelcomeResponsibilities:Scan And Print documents as given by CompanyReview and verify the entries of others.Maintain the records in Secure & Confidential mode.Require Complete Updation of Data on Weekly Basis.For More Details Regarding This Job Kindly Apply Now Or Contact @ ( 9 33 015 35 72 )

Good Communication in written & Oral.Hand on experience in QA in a non voice process.Should have 1-3 year experience in BPO.Must hand on experience on Chat, Document Verification, E-Mail support (Non Voice).Open work in rotational shifts.Should be fluencet in Telugu.Can join immediate or 15 Days max.

Responsible to provide excellent customer service, solving questions and complaints related to order status, Inventory, Billing related queries, through web-chat and email based communication tools. Contacts can be from customers and/or shoppers Responsible to save customers from deactivating the subscription of services & respond to other types of inquires Responsible to receive high volume of incoming Chat conversations and responds to inquires in a manner which meets quality and performance standards Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines Responsible to document customer transactions accurately in the appropriate systems Coordinate with the co-workers, lead persons and other departments as appropriate

Back Office/ Backend Work / New 10th &12th Pass Freshers need For BpoBlended Process /Fresher /Day Shift / CCEProfile -CCE (Voice, Chat & Email)up to 15k - 30kShift - Day & Rotational6 Days Working