Chat Support Executive Job Vacancies in Kolkata

Job SummarySolve LegalX Private Limited is looking for customer-focused and professional Customer SupportExecutives to provide excellent support experience, resolve customer queries efficiently, andmaintain strong customer relationships.Key Responsibilities- Handle customer inquiries through calls, emails, and chat support.- Provide accurate information regarding company services.- Resolve customer concerns and ensure timely issue closure.- Maintain customer records and update CRM/database.- Coordinate with internal departments for query resolution.- Follow up with customers and maintain service quality standards.- Ensure high customer satisfaction and retention.Requirements- 2-3 years of experience in Customer Support, Customer Service, Tele Support, or ClientCoordination.- Good communication skills in English, Hindi, and Bengali.- Strong interpersonal and problem-solving skills.- Ability to handle customer concerns professionally.- Basic computer knowledge and email handling skills.- Customer-first attitude with willingness to learn.Preferred Skills- Experience handling inbound/outbound customer calls.- Knowledge of CRM tools will be an advantage.- Ability to manage multiple customer interactions effectively.Benefits- Stable Work Environment- Career Growth Opportunities- Learning & Development Support- Supportive Team Environment

We are looking for a Customer Support Executive to join our team in Kolkata. This role is perfect for individuals who are eager to start their careers in customer service and have a passion for helping others.**Key Responsibilities:**- **Assist Customers:** Provide accurate information and support to customers regarding products and services through phone, email, or chat.- **Resolve Issues:** Identify and troubleshoot customer problems, ensuring timely and effective solutions to enhance satisfaction.- **Record Interactions:** Keep detailed records of customer interactions, feedback, and inquiries to help improve service quality.- **Follow Up:** Reach out to customers after resolving their issues to ensure they are satisfied with the outcome and to gather feedback.- **Collaborate with Teams:** Work closely with other departments to address customer concerns and stay updated on product knowledge.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are crucial for clearly conveying information and understanding customer needs.- **Problem Solver:** Ability to analyze issues and provide solutions while maintaining a positive attitude even in challenging situations.- **Team Player:** Demonstrate a willingness to work collaboratively with team members to achieve shared goals.- **Adaptable:** Be open to learning new skills and adjusting to changes in workload or processes as needed.- **Technical Proficiency:** Basic computer skills to navigate customer support software and other online tools comfortably.Candidates should be male, have completed their 12th grade, and have 0 to 1 year of experience. This position requires a full-time commitment and will be based in the office.

Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target

Rotational shift with rotational week off *Should Have an good Communication Skills In English & Bengali Speaking Candidates Only

The Process Name is Ajio and This is completely work from home Process. Salary will be credited every month 7th.

1. Customer Service Executives are required to answer incoming chats from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information following company's policies, procedures and guidelines.2. An efficient Customer Service Executive must make sure that the complaints made by customers are genuine and then must try to resolve them or propose a solution which helps the customer.Desired Candidate Profile : Any graduateLocation- Kolkata (Kankurgachi)Job Type: Full-time

Need to take customer chat and help them to solve their issue and query

We have vacant of 3 Permanent Work From Home- Customer Service Agent Jobs in Kolkata, Experience Required : 1 Year Educational Qualification : Higher Secondary, Other Bachelor Degree Skill Customer Service Agent, Email Support Executive, Chat Support Executive, Hospitality Executive etc.Age limit -Upto 35 years

Urgent Hiring Customer Support Executive International & Domestic Job Location Banglore / Hyderabad / Delhi / Mohali / Jaipur Rajasthan / Indore Candidates Can apply From Pan IndiaLanguage : Fluent EnglishJob Location : Bengaluru / Hyderabad and Jaipur Rajasthan / Mohali Punjab / Indore Madhya pradesh / Delhi NCRDesired Candidate Profile* Any 12th pass out/ Undergraduate or Graduate / post graduate* Should have good communication skills* Immediate Joiner* Work from officePerks and Benefitsif candidates are willing to relocate Jaipur Rajasthan / indore / Mohali Company provide 15dyas accommodation and joining bonus 10k. Salary 23k to 34k CTC

CUSTOMER CHAT PROCESS - Bangla and English !! Responsibilities and Duties: responding to customers, identifying customer issues, providing solutions, conversing in a polite and professional manner.Prioritizing. Customers expect accurate and timely responses. ...Memorizing and Recall. We've talked about how live chat agents need to assist multiple customers at a time. ...Multitasking. ...Emotional Intelligence and Control. ...Software Navigation. ...Adaptability. ...Learning Agility.SKILL SET - Candidate must be able to speak and write Bangla and English fluently. *Mandatory SALARY - Rs.8,500 /- and a reimbursement of internet bill of Rs. 600 /-Rotational Shift is applicable, need to be comfortable in all shifts Work from home ! Interested candidate may contact - (Aritra Das - Team Acquisition )

Chat Handle ,Inbound call handles, Solve out the customer queries,

By calls and chatting through whatsapp handle the queries of clients.Training will be given.

Need to take customer chat and solve their issue

Urgently required for Amazon Pay Chat Support (Agent, Team Leader, Trainer)Shift Timing- As Per Process Recruitment.Salary- 18000 Inhand For AgentsSalary- 29000 Inhand For Team Leader & Trainer Age - 18 to 45 yearsEducation Qualification - 10th Pass (Madhyamik), 12th pass (HS), to any DegreeWork - Amazon Pay Chat SupportPost - Chat Agent, Team Leader, Trainer*Fresher and Experience both can apply**It's direct company hiring*Location - Saltlake Sector 5, Near DLF 2

We have vacant of 24 Chat Support Executive Jobs in Kolkata for Freshers Educational Qualification : Higher Secondary Skill Communication Skills etc.Candidate Should Have Ability To take chats