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Service Desk Fresher Jobs in Pune

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Hiring For 12th Pass Freshers - Desktop Engineer

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Hinjewadi Pune
Networking Hardware Networking Desktop Support Service Desk Troubleshooting Skills Computer Networking Laptop Support
We are looking for a Desktop Engineer to join our team in Hinjewadi, Pune. This entry-level position is ideal for individuals who are eager to start their careers in IT support and have a passion for problem-solving and technology.Key Responsibilities:- **Technical Support**: Provide assistance to users with hardware and software issues. Troubleshoot problems effectively and ensure timely resolution to enhance user experience.- **System Maintenance**: Regularly check and maintain desktop systems to ensure they operate smoothly. This includes updates, installations, and configuration of software applications.- **User Onboarding**: Help set up new employees
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Female - Service Desk Coordinator - Full Time

Precision Weighing Systems

  • Fresher
  • 1.5 Lac/Yr
  • Bibwewadi Pune
Service Desk Tools Knowledge Base Analytical Thinking Documentation Customer Support Problem Solving
Job Description for Service CoordinatorAssessing clients' needs of work.Overseeing the required things to be informed and collected from client regarding work. Explaining to clients how our solutions can resolve their issues. Resolving issues that arise concerning the problems and timely resolution.Answering phone calls and emails.Scheduling appointments for site visit of engineers for clientsMaintaining and tracking day to day clients' service recordsUpdating daily dispatch, e-mails and AMC book in excel. Staying current on new services we develop.Evaluating our services and helping to identify areas of improvement
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Support Technician - Full Time - Freshers

Poona Pneumatic Pvt Ltd

  • Fresher
  • Female
  • Bhosari MIDC Pune
Microsoft Office Retail Sales Service Desk Customer Support Payment Followup
Job description:Position: Service CoordinatorCompany: Poona Air TechnologiesLocation: Bhosari, PuneDepartment: Service & OperationsCompany OverviewPoona Air Technologies is engaged in providing industrial compressed air solutions, pneumatic systems, and related service support to manufacturing and engineering industries. The company is committed to delivering reliable equipment performance and prompt after-sales service to its clients.Role SummaryThe Service Coordinator will be responsible for managing service operations, coordinating with service engineers, handling customer service requests, and ensuring timely execution of service activities. The role requires strong coordination, communication, and organizational skills.Key ResponsibilitiesReceive and register service complaints and breakdown calls from customersSchedule and assign service engineers for site visitsCoordinate preventive maintenance schedules with clientsFollow up with customers for service feedback and closure confirmationMaintain service records, call logs, and documentationPrepare service reports, job cards, and invoicesCoordinate with the spare parts and stores department for material availabilityMonitor service engineer attendance and field movementEnsure timely billing and collection follow-ups (if required)Maintain proper communication between customers, engineers, and managementEligibility CriteriaAny Graduate (Commerce / Management preferred)13 years of experience in service coordination / back office / operationsExperience in industrial equipment, pneumatic, compressor, or engineering companies preferredGood communication and customer handling skillsBasic knowledge of MS Excel and documentationKey SkillsService CoordinationCustomer HandlingScheduling & PlanningDocumentation & ReportingTeam CoordinationProblem SolvingJob Types: Full-time, PermanentBenefits:Paid sick timeProvident Fund
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Office Assistant (Freshers) Bhopal

Indo Job Solutions

Documentation Record Keeping Data Entry Clerical Support Scheduling Manpower Handling Front Desk Support Front Desk Officer Inventory Management Email Support Executive Communication Database Management System Organizational Skills Time Management Teamwork Customer Service Orientation Adaptability Confidentiality
Job Summary:The Office Assistant provides administrative and clerical support to ensure smooth daily operations of the office. This role includes managing files, handling correspondence, assisting departments, and performing routine office tasks efficiently and accurately. The position requires strong organization, communication, and multitasking abilities.Key Responsibilities: Administrative SupportPerform general clerical duties such as filing, photocopying, scanning, and printing documents.Maintain and organize company records, files, and documents (both physical and digital).Assist in preparing reports, letters, and other office documents.Handle incoming and outgoing mail, emails, and courier services.Support management and other staff with daily administrative requirements. Coordination & SchedulingSchedule and coordinate meetings, appointments, and conference calls.Maintain calendars and assist in planning events or travel arrangements.Record meeting minutes and distribute them as required. Office OperationsMonitor and maintain office supplies and inventory.Ensure office equipment (printers, fax machines, etc.) is in working condition.Coordinate with housekeeping and maintenance teams for office cleanliness and functionality. Front Office & CommunicationAnswer phone calls, respond to inquiries, and direct calls to appropriate personnel.Welcome and assist visitors courteously and professionally.Maintain good communication between departments and external contacts. Support to ManagementAssist senior executives or managers in organizing documents, meetings, and communication.Prepare simple reports, spreadsheets, and presentations when required.Maintain confidentiality with sensitive company and employee information.Required Skills & Competencies:Excellent verbal and written communication skills.Strong organizational and time management skills.Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).Attention to detail and ability to multitask effectively.Professional behavior and customer service orientation.Dependability, integrity, and discretion in handling confidential information.Ability to work independently and as part of a team.Qualifications:Education: Minimum 10+2 or Graduate in any discipline.Experience: 02 years of experience in office administration or clerical work (freshers may apply).Technical Knowledge: Basic computer and email handling skills required.Work Environment:Office-based, typically standard working hours (may vary by organization).May involve occasional overtime or weekend work for special events or deadlines.
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Hiring Freshers || Receptionist

Flysky Job Solutions

Communication Skills Interpersonal Skills Customer Service Front Desk Management Technical Support Administrative Skills Organizational Skills Behavioral Competencies Professional Communication Time Management Multitasking Customer-oriented Mindset Teamwork Adaptability
Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.
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Sales Coordinator Jobs For Freshers - Pune

ICRS

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Female
  • Chakan Pune
Microsoft Office Corporate Sales Sales Administration Coordination Skills Customer Support Service Desk Order Processing
SALES SUPPORT,ORDER PROCESSING,CUSTOMER RELATION ,COMMINICATION AND CO ORDINATION,SALES DATA MANAGEMENT,PERFORMANCE MONITORING
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Hiring For Higher Secondary Freshers - Front Office Executive

Laptop Store

Good Communication Skills Tele Caller Microsoft Office Receptionist Activities Problem Solving Convincing Power Coordination Skills Office Work Front Desk Basic Computer Skills Interpersonal Skills Customer Service Data Management Written Communication Telephone Handling
need the candidate with good communication skills and telephonic ethics. need to handle the front office for telephonic round please call 7299956838 between 10.30 to 8.00 pm
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Front Office Executive (Freshers) Pune

Vidyaniketan Girls Hostel

  • 0 - 1 yrs
  • Female
  • Shivaji Nagar Pune
Data Management Customer Service Interpersonal Skills Telephone Handling Front Desk Written Communication Coordination Skills Administrative Skills
Front Office ExecutiveWe need a female with Key Skills and Qualities:Communication:Clear and Concise: Effectively communicates with tenants, owners, and vendors, both verbally and in writing. Active Listening: Attentively listens to concerns and questions, ensuring everyone feels heard. Professional Demeanor: Maintains a professional and courteous attitude in all interactions. Financial Acumen:Budgeting and Expense Management: Manages budgets effectively, controls expenses, and tracks financial performance. Rent Optimization: Understands market trends and implements strategies to maximize rental income. Financial Reporting: Provides clear and accurate financial reports to property owners. Organizational Skills:Time Management: Prioritizes tasks and manages time efficiently to meet deadlines. Record Keeping: Maintains accurate and organized records of tenant information, leases, and property maintenance. Attention to Detail: Pays close attention to detail to ensure compliance and accuracy. Problem-Solving:Proactive Approach: Identifies and addresses potential issues before they escalate. Conflict Resolution: Effectively resolves disputes between tenants and owners. Quick Response Times: Responds promptly to tenant inquiries and maintenance requests. Legal Knowledge:Compliance: Ensures compliance with local, state, and federal laws and regulations. Lease Agreements: Understands and enforces lease agreements. Customer Service:Tenant Satisfaction: Prioritizes tenant satisfaction and strives to create a positive living environment. Owner Relationships: Builds and maintains strong relationships with property owners. Other Important Traits:Integrity and Ethics: Maintains high ethical standards in all dealings. Adaptability: Is able to adapt to changing situations and challenges. Tech-Savvy: Proficient in using property management software and other technology tools. Marketing Skills: Effective in marketing vacant properties and attracting qualified tenants.
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Trainee Technical Service Desk Engineer

Evision Technoserve Private Limited

Information Technology Engineer Information Technology Analyst System Analysis System Security Linux System Engineer System Engineer System Engineer L2 System Maintenance Engineer IT System Engineer Cisco Certified Network Associate Ccna AWS Cloud En
Hiring Fresher IT Support Engineer/ Hardware/ Network Engineer/ Networking/ Fresher!!!5 Days working, Flexible timing, Paid Sick Leaves, Leave encashment, Yearly Appraisal!!!Designation IT Support Engineer/ Hardware/ Network Engineer/ Networking/ FresherJob Location Kolkata, Mumbai, Bangalore, Hyderabad, PuneExperience FresherIT Support Engineer Roles and Responsibilities Installation and configuration of WAN, LAN Take care of Computer, Laptop, Networking Hardware and Software To identify, reproduce & resolve Networking problems of internal users Knowledge of web hosting Install, maintain and troubleshoot network equipment Maintain network routing Fix any hardware or software issues. Installation of Software, printers, outlook, web browsers. Perform regular maintenance checks. Keeping a record of all IT equipment.IT Support Engineer Desired Candidate Profile knowledge of routers, LANs, switches Troubleshooting and other related IT work. The Candidate should be dynamic and ready to accept the responsibility for the field maintenance and installationNote: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Job Types: Full-time, PermanentSalary Offered: 2.4 LPA to 3.5 LPA
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Front Desk Executive - New Sanghavi Pune

Vi Store

  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • New Sanghavi Pune
Telephone Handling Customer Service Convincing Power Coordination Skills Problem Solving Front Desk Office Work Basic Computer Skills Data Management Written Communication Administrative Skills
Customer service in Vi mini Store
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Hiring Job Internship Fresher BCA,BSc,Graduate

Evision

Graduate Management Trainee System Engineer System Engineering System Engineer Trainee Linux System Engineer Windows System Engineer IT System Engineer Remote Support Engineer Remote Desktop Support Engineer IT Service Desk Engineer
Hiring Job Internship Fresher BCA, BSc, B.Com Graduate.Any Degree with 60%Pass Out Years Only - 2021-22-23Profile: Trainee Desktop EngineerInterested candidates' comments.Apply and Join Online: https://forms.gle/PhnD1pP13iavZbVPA Check Offers: https://bit.ly/3uUGPtV For Detail Contact HR on WhatsApp No: 9811722064
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Customer Care Executive (0-1 Years)

DBS Mintek Pvt Ltd

Good Communication H Hindi & Marathi Customer Care Troubleshooting Skills Service Desk
CSA
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Walk-in For Opening For Customer Care Executive

Callidus staffing solutions Pvt Ltd

Communication Skills Customer Handling Telecaller BPO Sales Customer Care Service Desk Voice Process Inbound
- HSC/Graduates can apply.- Freshers are also eligible.- Hindi communication / Average English.- Salary budget for freshers is upto 15200 in hand .- Salary budget for Experienced is upto 18000.- Rotational weekoff.- Pick and drop cab facility from Thane station to office.- Interview rounds : 2 Rounds
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Hiring For Sales Coordinator

Mould Fitness

Good Communication Skills Talkative Helping Direct Sales Tele Sales Quick Learner Interpersonal Skills Well Groomed Wellness Coach Microsoft Office Service Desk Customer Care Coordination Skills Customer Support Payment Followup
The job involves strong communication skills and understanding the needs of the clients. Experience or someone who understands how exercise and healthy lifestyle impacts all aspects of life will do better in this position.
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IT Support Executive

Lead India Private lltd

Hardware Networking Desktop Support IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support IT Support Work From Home Walk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
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Call Coordinator (Full Time)

Pacific Placements and Business Consultancy Pvt. Ltd.

Service Desk Call Coordinator Walk in
Key Responsibilities:Call Handling:Answer incoming calls promptly and professionally.Make outbound calls as required, following established scripts or protocols.Provide information, answer inquiries, and direct calls to the appropriate individuals or departments.Appointment Scheduling:Schedule and coordinate appointments or meetings based on customer or client requests.Update calendars and ensure accurate information regarding appointments.Customer Service:Address customer inquiries, concerns, and requests with a focus on delivering excellent customer service.Resolve issues or escalate them to the appropriate department for resolution.Communication Coordination:Coordinate communication between internal teams, departments, and external parties.Relay messages, instructions, or information accurately and in a timely manner.Data Entry:Enter relevant information into databases or customer management systems.Maintain accurate and up-to-date records of calls, appointments, and customer interactions.Follow-Up:Conduct follow-up calls to gather feedback, confirm appointments, or ensure customer satisfaction.Document outcomes and update records accordingly.Document Handling:Manage and organize documents related to calls, appointments, and customer interactions.Ensure confidentiality and security of sensitive information.Collaboration:Collaborate with other departments, such as customer support, sales, and administration, to coordinate activities and information flow.Attend meetings to stay informed about organizational updates and changes.Quality Assurance:Monitor and ensure adherence to call handling and communication standards.Provide feedback and suggestions for improving call coordination processes.Qualifications and Skills:High school diploma or equivalent; additional education or training in customer service is a plus.Proven experience in a similar role or a customer service-oriented environment.Excellent verbal communication
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IT Support Executive

Lead India Private lltd

Hardware Networking Desktop Support IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support Work From Home Walk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
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IT Support Executive

Lead India Private lltd

Hardware Networking Desktop Support IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support Work From Home Walk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
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