Array ( [0] => customer-retention [1] => gurgaon ) Customer Retention Jobs in Gurgaon,Customer Retention Job Vacancies in Gurgaon Haryana
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Customer Retention Job Vacancies in Gurgaon

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Urgent Requirement For Customer Relationship Executive

Accumax Technology

  • 2 - 4 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Retention Strategic Communication
Hiring: Customer Relationship Executive (CRE) Location: Gurgaon Industry: Medical Equipment / Medical Devices Experience: 14 Years Full-TimeRole Summary:We are looking for a Customer Relationship Executive (CRE) to manage customer communication, order coordination, and post-sales support for medical equipment and devices. The role involves close coordination with sales, service, production, and logistics teams to ensure high customer satisfaction.Key Responsibilities: Primary point of contact for hospitals and distributors Handle inquiries on orders, dispatch, installation, and service Coordinate with internal teams for timely order fulfillment Maintain CRM/ERP data, complaints, and follow-ups Support sales with quotations and order documentation Track service requests, AMCs, demos, and installationsRequirements: Graduate in any discipline (Healthcare/Life Sciences preferred) 14 years experience in customer support or CRM Good communication and coordination skills Working knowledge of MS Excel, email, and CRM/ERP systems
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Retention Marketing Manager (full Time)

Bluglint Solutions

  • 4 - 7 yrs
  • 17.0 Lac/Yr
  • Gurgaon Sector 18
CRM Data Analysis Retention Marketing Customer Segmentation & Personalization
We are seeking an experienced Retention Marketing Manager to lead and execute customer retention initiatives that enhance engagement, drive repeat purchases, and improve customer lifetime value (LTV). The ideal candidate will manage both strategy and execution of retention campaigns across Email, WhatsApp, and SMS, creating personalized customer journeys that build loyalty and reduce churn.Key Responsibilities:Develop and execute a comprehensive retention marketing strategy across Email, WhatsApp, and SMS channels.Design and implement automated customer journeys focused on engagement, win-backs, and post-purchase experiences.Plan and launch targeted campaigns to drive repeat orders, boost LTV, and minimize customer churn.Manage audience segmentation, personalization, and cohort-level performance tracking.Analyze campaign performance and customer behavior to optimize content, timing, and targeting.Collaborate with creative, content, and customer experience teams to ensure consistent brand communication.Maintain and enhance the CRM tech stack to support scalable retention strategies.Requirements:47 years of experience in retention or lifecycle marketing within a D2C or e-commerce environment.Hands-on experience with Email, WhatsApp, and CRM tools such as WebEngage, CleverTap, or HubSpot.Strong analytical mindset with a data-driven approach to campaign optimization.Excellent communication, project management, and collaboration skills.Required Skills:Customer Relationship Management (CRM)Data AnalysisA/B Testing & Analytics (GA4, VWO, Hotjar)Retention MarketingCustomer Segmentation & PersonalizationCustomer Lifetime Value (LTV) Optimization
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Hiring Fresher / Customer Relationship Executive / B.A

MTG Learning Media Pvt Ltd

  • 0 - 3 yrs
  • Gurgaon Sector 44
Customer Support Customer Retention Inbound Calls
1. Excellent Communication Skills both verbal and written in English.2. Flexibility to adapt to fast paced learning atmosphere.3. Should have handled bulk email/chat/Calling process. 4. Must have 5 years experience in the email process.5.Flexibility to adapt to a fast-paced learning atmosphere.
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Customer Relationship Executive

DGA Group

  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Female
  • Gurgaon
Good Communication Skills Tele Sales Tele Marketing Executive Outbound Calling Customer Retention
good company for telesales executive work in tele sales and coustomer relationship
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Urgent Requirement For CRM Executive

AWL India Pvt Ltd

  • 1 - 4 yrs
  • Gurgaon
Client Retention Customer Relationship Customer Care CRM Sales Customer Handling MS CRM CRM Strategy Communication Skills Clinet Handling CRM
CRM Executive
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Customer Relationship Executive (2-4 Years) (Female)

Dev Plastics

Outbound Calling Strategic Communication Customer Retention Inbound Calls
after received order interaction customerFollow up clientDispatched details payment collection, resolve query, order tracking, coordination al department, sales, purchase, productionstransport details , payment details , feedback customer
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Customer Relationship Executive (Female)

Oasis Studio

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Outbound Calling Strategic Communication Customer Retention Inbound Calls
1) Customer complaint resolution experience of atleast 1 year2) Internal followups for completion of complaints3) someone from modular kitchens /wardrobes section will be preferred.4) Good telephonic communication skills.
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Hiring Customer Relationship For Gurgaon

Questers Recruitment Services

  • 0 - 4 yrs
  • 3.5 Lac/Yr
  • Gurgaon
CRM CRO Customer Retention CSE Customer Service Representative
Hiring for a Fintech Blended Semi Voice processCustomer Service (Domestic)Location- GurugramNo salesSalary - 30k CTC.Rotational Shift. Day shift for females till 9 pmRotational for malesNo cab service
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Jobs by Popular Location

Retention Executive

Tripleplay Interactive Network Pvt Ltd

  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Gurgaon
Churn Management Service Provisioning Customer Acquisition Retention Executive
Job Openings for 10 Retention Executive Jobs with minimum 1 Year Experience in Gurgaon/Gurugram, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Churn Management,Service Provisioning,Customer Acquisition etc.
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CRM Executive For Interior Company in Sector 34 Gurgaon

Capital Placement Services

  • 2 - 6 yrs
  • 3.0 Lac/Yr
  • Female
  • Gurgaon
CRM Executive Interior Consultant Client Retention Customer Service Client Relationship Management] Customer Relationship Lighting Operations Microsoft Excel Walk in
Job description1. Respond to user inquiries and provide timely and effective support through various communication channels (email, chat, phone, etc.)2. Assist users in understanding product features and functionalities.3. Handle daily operations including internal company CRM tool.4. Oversee the preparation and approval of documents such as purchase agreements and lease contracts and ensure vital documents are signed and payment received.5. Communication English Skill.Please share me your cv at
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Customer Relationship Executive

Butterfly Ayurveda Pvt. Ltd.

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Customer Relationship CRM Customer Retention Client Development
We're looking for a passionate and driven individual to help us build and nurture strong relationships with our customers. As our Customer Relationship Executive, you'll be responsible for driving revenue growth through effective sales strategies and improving our online presence by monitoring and responding to customer feedback on Google and other review sites.You'll have the opportunity to work alongside a talented and dedicated team, collaborating to deliver personalized solutions and exceed our customers' expectations.In this role, you'll be responsible for:Building and maintaining strong relationships with customersDeveloping and implementing effective sales strategies to drive revenue growthMonitoring and responding to customer feedback on Google and other review sites to improve our online presenceCollaborating with other departments to identify and address customer concernsContinually improving your skills and knowledge to enhance customer relationships and exceed expectationsWe're looking for someone who:Has a proven track record in sales and customer servicePossesses excellent communication and interpersonal skillsTakes a creative and proactive approach to problem-solvingHas the ability to work independently and as part of a teamKnowledge of social media marketing and online presence management would be an advantage.
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Customer Service Officer

S. S. Overseas

Customer Relationship Customer Care Customer Retention Customer Support Telecalling BPO Telesales Customer Service Operations Walk in
Hiring for 25 Customer Service Jobs in Noida, Uttar Pradesh, Gurgaon Rural, Haryana, Faridabad, Haryana, Ghaziabad, Uttar Pradesh, Delhi Road, Rewari, Haryana, Delhi Rohtak Road, Bahadurgarh, Haryana, Sonipat, Haryana, Panipat, Haryana, with minimum 1 Year Experience, Required Educational Qualification is : Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A with Good knowledge in Customer Relationship, Customer Care, Customer Retention, Customer Support, Telecalling / BPO / Telesales, Customer Service Operations etc.,
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International Telecaller

Wrixty Services

  • 0 - 4 yrs
  • 3.0 Lac/Yr
  • Gurgaon
International BPO Customer Support Sales Consultant Telecalling Customer Handiling Online Sales Voice Process Cross Selling Frrsher Customer Retention Customer Care Insurance Advisor Insurance Sales Sales Lead Generation Cold Calling Customer Calling Walk in
Home Insurance / Motor Insurance / Investment Plan Sales advisory hiring for Fresher & experienced .Location - Gurgaon Salary - 15k - 25k + Unlimited Incentives Shift - Day shift Qualification - 12th Pass/ UG / Any graduate Process- Insurance AdvisoryInterested customer leads will provide by company ( no cold calling or No random calling)Male & female both can apply Immediate joining only Same day offer letter .
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Customer Service

Capital Consultant

  • 1 - 4 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Retention Customer Support Telecalling BPO Telesales Customer Service Operations
Assisting customers in solving their queries of financial products. Reaching productivity that meets job standards, while working with speed and accuracy. Ability to learn about products and services and describe/explain them to prospects. Understanding customer requirement and cross selling and up selling the existing products. Responding in a timely and effective manner to all internal communication.
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Customer Relationship Manager

Aspirant HR Solutions

  • 3 - 4 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Insurance Agent Banking Customer Retention Customer Relationionship Manager Walk in
Male CandidateJob DescriptionThe ideal candidate should be highly soft spoken and ready to work in customer relationship manager and make the good relationship with customer.Rolls and Responsibilities: Handling inbound calls, outbound calls, emails, and chats Strong knowledge of banking products Managing & sourcing credit card/personal loan customers Deepening relationships with existing customer base of bank customers Should be thorough with the application process and eligibility Should be able to provide customers with detailed information on products, services & offers Ability to handle all customer queries and complaints and resolved with in TAT. Ability to up-sell a credit product to other banking product customers Responsible to work upon undelivered cases and escalate wherever necessary. Retaining the customers by providing information on banking channels and benefits. Handling escalation cases and resolve customer query by coordinating with product and operations team. Ability to build rapport in diverse workforce in a multicultural setting.Competencies and Skills RequiredCustomer Relationship Manager plays a critical role in providing an interface between customers and the client company. The major skills and competencies that we are looking for in a candidate are:1. Good interpersonal skills2 2. Should be fluent in English and Hindi3. Ability to listen proactively4. Problem solving skills5. Ability to handle work well and maintain qualityQualifications/Other Requirements1. Any Graduate/Preferably Commerce Graduate2. 3-4 years experience in Tele-Calling or Voice Process for Banking Sector3. Public/Private Sector Banks, Fintech's and NBFCs candidates will be preferredDesignation: Customer Relationship ManagerBenefits: Provident fund (PF) Mediclaim Insurance Paid leaves/Leave encashmentWorkdays per week: 6 days Timing 10:00am to 7:00pmSunday Fixed Week off
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Customer Retention Executive

Quampetence Business Solutions

  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Badshahpur Gurgaon
Excellent Communication Skills Customer Retention Executive Customer Care Customer Service Customer Support Client Relationship Customer Relationship Telecaller Telesales Telemarketer Telemarketing
Urgent Hiring for Tamil Customer Service.Graduate - Freshers /Experienced with excellent communication skillsCandidate preferably from Gurgaon/ South DelhiShould have Excellent Communication Skills.Good communication skills(English & Tamil) outbound calling experience, Sales experience will be preferable, Experience at least 6 months in calling/selling. Salary 22k In hand
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