Opening For Service Manager

We are seeking a dedicated Service Manager to oversee and improve our service operations in Gurgaon, India. The ideal candidate will ensure customer satisfaction while managing a team effectively and efficiently. This role requires strong leadership and problem-solving skills in a full-time, office-based environment.

Key Responsibilities:

1. **Team Management**: Lead and motivate a team of service staff to deliver exceptional customer service, providing training and support to enhance their skills.

2. **Service Delivery**: Monitor the service delivery process to ensure all interactions meet company standards and customer expectations.

3. **Customer Engagement**: Act as a primary point of contact for customer inquiries and complaints, resolving issues promptly and maintaining strong relationships.

4. **Performance Analysis**: Analyze service performance metrics to identify areas for improvement and implement strategies to enhance service quality and efficiency.

5. **Operational Coordination**: Collaborate with other departments to streamline operations, ensuring that service objectives align with overall business goals.

Required Skills and Expectations:

The ideal candidate will have a bachelor

• Experience

  2 - 6 Years

• No. of Openings

  1

• Education

  Graduate

• Role

  Service Manager

• Industry Type

  Water Treatment / Waste Management

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Address- 2nd floor, F-Block, plot no 59c, sushant lok-II, Sec-57, gurugram, Haryana