Customer Relationship Job Vacancies in Coimbatore

Job Description - Customer Support Executive (B2C)Position: Customer Support Executive (B2C)Company: AVM LabsLocation: CoimbatoreEmployment Type: Full-TimeExperience: Fresher / Up to 1 YearAbout the RoleAVM Labs is looking for a customer-focused and enthusiastic Customer Support Executive to handle customer interactions across GCC regions. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring a positive customer experience through effective communication and timely follow-ups.Key ResponsibilitiesHandle inbound and outbound customer calls, emails, and chat support.Respond to customer queries and provide accurate information about AVM Labs' diagnostic services.Resolve customer complaints professionally and ensure timely follow-up.Maintain a high level of customer satisfaction through quality service.Coordinate with internal departments to resolve customer issues efficiently.Record all customer interactions, complaints, and follow-up activities in the ERP/CRM system.Monitor pending requests and ensure timely closure.Maintain service quality standards and achieve customer support KPIs.Build positive relationships with customers by providing prompt and courteous support.Assist customers with appointment scheduling, service requests, and report-related queries.Required QualificationsBachelor's Degree in any discipline.Freshers or candidates with up to 1 year of experience in Customer Support, Customer Service, BPO, Call Centre, or Client Relationship roles.Experience in the healthcare or diagnostic industry will be an added advantage.Required SkillsCustomer ServiceCustomer Relationship ManagementCall HandlingEmail & Chat SupportComplaint ResolutionERP/CRM ManagementMS Excel, Word & PowerPointProfessional Email CommunicationActive ListeningExcellent Communication SkillsProblem-SolvingTime ManagementMultitaskingAttention to DetailTeamworkAdaptabilityCustomer-Focused ApproachPreferred Candidate ProfileExcellent verbal and written communication in English.Ability to communicate professionally with customers.Strong interpersonal and relationship-building skills.Ability to work in a fast-paced environment.Positive attitude with a willingness to learn.Good organizational and follow-up skills.Why Join AVM Labs?Opportunity to work with a growing healthcare diagnostics organization.Professional learning and career development.Exposure to international customer support (GCC region).Supportive and collaborative work environment.

We are looking for a dedicated Customer Care Executive to join our team in Coimbatore. This full-time, work-from-home position is ideal for freshers with a passion for helping customers. As a Customer Care Executive, you will be responsible for providing exceptional service to our customers. Your key responsibilities will include:- **Responding to Customer Inquiries:** You will answer questions from customers via phone, email, or chat, ensuring they receive accurate information and assistance.- **Resolving Issues:** When customers face problems, you will help identify the issue and offer appropriate solutions, following company guidelines to address their concerns.- **Processing Orders:** You will assist customers with placing orders, tracking shipments, and managing returns or exchanges, maintaining a smooth transaction process.- **Maintaining Records:** Documenting all customer interactions and feedback is essential. You will input this information into our system to help improve our services.The ideal candidate will possess strong communication skills, both verbal and written, to effectively relay information. Patience and empathy are crucial for understanding customer needs. Basic computer skills are expected for navigating our systems and responding promptly to inquiries. A proactive attitude and a commitment to providing excellent service will ensure your success in this role.

We are looking for a detail-oriented Billing Executive to manage and execute billing processes efficiently. This full-time role is based on Cross Cut Road and is suited for candidates with 0 to 1 year of experience and a diploma.**Key Responsibilities:**- **Generate Invoices:** Prepare and issue accurate invoices to clients and customers, ensuring all details are correct to facilitate prompt payments.- **Manage Billing Queries:** Address any questions or disputes related to billing, communicating effectively with clients to resolve issues and maintain positive relationships.- **Data Entry:** Input billing information into the accounting system accurately and timely, ensuring all transactions are recorded correctly for financial reporting.- **Follow Up on Payments:** Monitor outstanding invoices and follow up with clients regarding payments to ensure timely collection and reduce overdue accounts.- **Assist with Financial Reports:** Support the finance team by providing necessary data and reports related to billing activities, contributing to overall financial analysis.**Required Skills and Expectations:**Candidates must possess strong attention to detail and accuracy, as billing requires precise handling of financial information. Good communication skills are essential for effective interactions with clients and colleagues. Familiarity with basic accounting principles is a plus. The ideal candidate should be proficient with computers, particularly spreadsheet and accounting software, and should be able to work independently while also being a team player in a dynamic office environment. A proactive attitude and willingness to learn will be highly valued in this role.

Job description:1. Attending morning meeting to discuss strategy for the day.2. Promote Focus Product of the month.3. Take ownership of client queries and use industry knowledge and experience to overcome challenges and solve problems.4. Generate revenue from new and existing clients.5. Acquiring new and old clients through the data base.6. Conduct activities for Client Acquisition and Financial Planning.7. Develop and maintain strong liaisons with the clients for repeat business or referrals.Desired Candidate Profile:1. Above one year of experience in relationship management or sales role within the broking industry.2. Strong knowledge of Equity market, commodity market, Mutual fund & other financial products.3. Excellent communication skills for building strong client relationships and negotiating deals.

Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputationBenefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sectorRole: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any PostgraduateDoctorate: Doctorate Not Required

*Generate and follow up on sales leads in assigned territories*Build and maintain strong client relationships*Conduct product demonstrations and presentations*Achieve sales targets and report on performance*Provide exceptional customer service and supportLocation: Coimbatore

Location: CoimbatoreCompany: IPCS Global SolutionsIndustry: Education & TrainingExperience: 03 YearsJob Summary:IPCS Global Solutions is hiring a Customer Relationship Executive (CRE) to provide academic counseling, handle student inquiries, and drive enrollments across Tamil Nadu branches. The role involves counseling prospective students, achieving monthly targets, organizing seminars, and maintaining strong follow-ups.Key Responsibilities:1. Provide academic counseling and guide course selection2. Achieve monthly and quarterly enrollment targets3. Handle walk-ins, telephonic, and online inquiries4. Generate leads through cold calls and referrals5. Organize seminars, workshops, and college visits6. Maintain student database and submit performance reports

Job Title: CASA Sales OfficerIndustry: BankingExperience: 0 4 YearsLocation: Tamil NaduEmployment Type: Full-TimeJob SummaryWe are looking for enthusiastic and result-oriented individuals for the role of CASA Sales Officer. The candidate will be responsible for acquiring new customers and promoting Current Account and Savings Account (CASA) products of the bank.Key Responsibilities : 1. Acquire new customers for Current Account and Savings Account (CASA) products.2. Generate leads through field sales, references, and networking.3. Build and maintain strong relationships with customers.4. Identify potential customers including small businesses, merchants, and professionals.5. Achieve monthly CASA acquisition targets assigned by the bank.6.Explain banking products and services to customers.7. Ensure proper documentation and KYC compliance for account opening.8. Coordinate with branch teams for smooth customer onboarding.Eligibility Criteria :Education: Any Graduate (Freshers can apply).Experience: 0 4 years in Sales / Banking / Financial Services.Good communication and interpersonal skills.Willingness to work in field sales.Basic knowledge of banking products is an added advantage.Preferred Skills : Sales and negotiation skillsCustomer relationship managementTarget-oriented approachGood communication in English and TamilSalary & BenefitsAttractive salary packageIncentives based on performanceCareer growth opportunities in the banking sectorHow to Apply :Interested candidates can apply or share their resume via: +91 7806911523

We Have openings for show room inside sales Executive Location - CoimbatoreWorking Hrs - 10hrsSalary - 17000+ IncentiveFood - Provide(Free)Accommodation - Provide(Free)Exp - Freshers or ExperiencedJoining - ImmediateDM- 9790331332

Market and sell company products to current and potential customers Prepare schedules and action plans to identify customers and project the no. of contacts to be made Maintain current and establish potential customer relationships such as Architects, Builders, Project Developers, Contractors & Dealers. Generate & follow-up leads and referrals resulting from field activity. Identify prospects in the customer segments and contact them. Prepare presentations & proposals. Maintain sales and marketing collaterals Identify and resolve all customer complaints. Prepare status reports including activity, closings, follow-up. Co-ordinate with required company staff to accomplish work and close sales. Ensure payments are received by due dateAny other duties assigned as deemed fit by the Management from time-to-time

Front desk receptionist

Assist in lead generation and identifying new business opportunities Support client interaction through calls, emails, and digital platforms Learn and communicate company services to potential customers Maintain sales records, follow-ups, and lead databases Coordinate with internal teams to support sales initiatives Prepare basic sales activity and performance report

The Customer Relationship Executive (CRE) is responsible for building and maintaining strong relationships with clients and ensuring a high level of customer satisfaction. This role involves handling customer inquiries, resolving issues, understanding customer needs, and helping enhance the overall customer experience. The CRE also supports business growth by identifying opportunities for upselling and ensuring long-term client retention.

This is Field Job Marketing Person have to Visit Engineers, Architects and Builders and Make Them Visit Our Showroom and Make Sales

Bachelors degree in Marketing, Business, Data Analytics, or a related field.marketing automation, or customer lifecycle management.Proficiency with CRM tools such as Salesforce, HubSpot, Zoho CRM, or similar.Strong analytical and Excel/Google Sheets skills; familiarity with data visualization tools preferred.Excellent communication and project management skills.Knowledge of customer segmentation, personalization, and retention strategies.

We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team. The Customer Service Representative will handle inbound and/or outbound calls, emails, or chat support to assist customers with inquiries, provide product/service information, resolve issues, and ensure a positive customer experience.We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team. The Customer Service Representative will handle inbound and/or outbound calls, emails, or chat support to assist customers with inquiries, provide product/service information, resolve issues, and ensure a positive customer experience.

Walk-in InterviewPosition: Customer Support Executive (Hindi / Telugu / Kannada)Job Responsibilities* Handle * Inbound Customer Calls** Register Customer Complaints* Coordinate with Service Engineers* Follow up on Service Requests* Maintain Service Records*Walk-in Interview Venue:**E-Solutions Infotech Pvt. Ltd.*2nd Floor, 45, Above Muthoot Finance, Srinivasa Nagar, Venkateswara Nagar, Koundampalayam, Coimbatore - 641030(Next Stop after Ganga Hospital)Salary: 12,500 - 15,000Freshers can applyImmediate JoiningKindly walk in with your updated resume. You may also refer your friends who are interested.For more details, please call us.Thank you!E-Solution Infotech Pvt. Ltd.

Key Responsibilities:1. Greeting customers and assisting them with ticket booking: As an Airport Ticketing Executive, you will be responsible for welcoming customers at the airport ticketing counter and helping them book their flights efficiently.2. Handling ticketing inquiries: You will be required to address customer inquiries related to ticket pricing, availability, and other ticketing concerns, providing accurate and timely information.3. Processing ticket sales: Your role involves processing ticket sales, issuing boarding passes, and ensuring that all documentation is completed accurately.4. Managing customer complaints and issues: You will need to effectively handle customer complaints, resolve issues promptly, and provide excellent customer service to ensure a positive experience.5. Collaborating with other airport staff: As part of the airport team, you will need to work closely with other staff members to coordinate flight schedules, boarding procedures, and ensure smooth operations.Required Skills and Expectations:1. Excellent communication skills: The role requires strong communication skills to interact with customers and provide information effectively.2. Attention to detail: You should have a keen eye for detail to accurately process ticket sales and documentation.3. Customer service-oriented: Being customer-focused is essential to deliver exceptional service and address customer needs promptly.4. Basic computer skills: Proficiency in using computer systems for ticket booking and processing is necessary for this role.5. Ability to work in a fast-paced environment: The job may involve handling multiple tasks simultaneously, so the ability to work efficiently under pressure is important.

- Key Responsibilities:1. Handle booking and reservation of air tickets: The candidate will be responsible for booking and managing flight tickets for customers based on their requirements.2. Provide customer service: Assist customers with inquiries, provide information on flight schedules, fares, and help them with ticket changes or cancellations.3. Coordinate with airlines: Communicate with airline representatives to ensure smooth booking processes and resolve any issues related to ticketing.4. Maintain records: Keep accurate records of all ticket transactions, payments, and customer details for future reference.5. Stay updated on industry trends: Keep abreast of changes in airline policies, regulations, and pricing to provide accurate information to customers.- Required Skills and Expectations:1. Strong communication skills: Ability to effectively communicate with customers and airline representatives.2. Attention to detail: Must be meticulous in booking tickets, handling payments, and maintaining records.3. Basic computer skills: Proficiency in using ticketing software and online booking systems.4. Customer-oriented approach: A focus on providing excellent customer service and ensuring customer satisfaction.5. Ability to work in a fast-paced environment: Capable of multitasking and handling inquiries efficiently during peak hours.