Hiring Freshers || Airport Customer Service Associate

Join our team as an Airport Customer Service Associate in Patna, India. This full-time position is perfect for freshers looking to start their careers in the aviation industry.

Key Responsibilities:

1. **Customer Assistance**: Greet and assist passengers with inquiries about their flights, luggage, and airport facilities, ensuring a positive customer experience.

2. **Check-In Support**: Help passengers with the check-in process, including issuing boarding passes and tagging luggage, to facilitate smooth boarding procedures.

3. **Problem Resolution**: Address passenger issues or complaints promptly and effectively, providing solutions to enhance customer satisfaction.

4. **Information Provision**: Offer accurate and timely flight information, including delays and gate changes, to keep customers informed during their travel.

5. **Collaboration**: Work closely with airline staff and other airport departments to ensure efficient operations and communication.

Required Skills and Expectations:

Candidates should have a minimum educational qualification of 12th pass. Strong communication skills in English and local languages are essential for effective interaction with passengers. You should be friendly, approachable, and able to work in a fast-paced environment. Attention to detail and problem-solving skills are crucial for addressing customer needs efficiently. A commitment to delivering exceptional service and a team-oriented attitude will help you succeed in this role.

• Experience

  Fresher

• No. of Openings

  23

• Education

  12th Pass

• Role

  Airport Customer Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Joining Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, 5 Working Days, One-way Cab, airport ground staff

• Walk-in interview location

  kolkata

• Walk-in Date

  06/07/2026 - 10/07/2026

• Walk-in Time

  10:30 AM - 12:30 PM