As an Airlines Executive, you will play a vital role in ensuring smooth operations within the airline industry. Your main responsibilities will include:
- **Customer Assistance**: You will assist customers with their inquiries, helping them with ticket bookings, cancellations, and changes. This ensures that travelers receive the support they need for a pleasant journey.
- **Check-in Support**: Guide passengers through the check-in process at the airport or online, confirming their flight details and luggage. Your support will help reduce wait times and improve customer satisfaction.
- **Flight Information Management**: Provide accurate and timely information regarding flight schedules, delays, and gate changes. This requires you to stay updated on real-time flight data to keep passengers informed.
- **Documentation Handling**: Ensure correct documentation for passengers, including passports and visas for international travel. This is crucial for compliance with legal requirements.
- **Sales of Tickets**: Assist in selling airline tickets directly to customers, which may involve collaboration with travel agencies. Your ability to understand customer needs will help boost sales.
To succeed in this role, you should have excellent communication skills to engage effectively with customers. A strong sense of responsibility and attention to detail is necessary for managing tasks efficiently. You should be able to work well under pressure and adapt to fast-paced environments. Basic computer skills are also essential for handling reservations and updating records. Freshers with a positive attitude and willingness to learn are encouraged to apply.
Experience
0 - 1 Years
No. of Openings
32
Education
10th Pass
Role
Airlines Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Min Age
18 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
KOLKATA