Customer Management Job Vacancies in Ludhiana

We are looking for a friendly and organized female Receptionist Cum Tele-caller to join our team in Ludhiana. The ideal candidate will manage front desk responsibilities while handling incoming calls, providing excellent customer service, and supporting administrative tasks.Key Responsibilities:- Front Desk Management: Greet visitors warmly, answer inquiries, and direct them to the appropriate departments while maintaining a professional atmosphere.- Tele calling: Make outbound calls to potential clients, providing information about our services and addressing their questions or concerns.- Call Handling: Receive incoming calls, take messages, and assist callers with their needs, ensuring timely follow-up if required.- Administrative Support: Perform data entry, maintain records, and assist in organizing meetings or appointments as needed to ensure smooth office operations.- Customer Service: Build rapport with clients over the phone and in person, ensuring they feel valued and heard, which contributes to customer satisfaction.Stock Market Knowledge:- Have a basic understanding of stock market and trading concepts. Should Communicate basic stock-market-related information confidently when required & maintain awareness of current courses and educational offerings of Emperor Bulls.Required Skills and Expectations:- Candidates should have a minimum of 1-6 years of experience in a similar role and hold a graduate degree. - Strong communication skills, both verbal and written, are essential. - The successful applicant will demonstrate excellent multitasking abilities, proficiency in basic computer applications, and a professional demeanor. - A positive attitude and the capacity to work comfortably in a fast-paced office environment are also crucial for this position.- Coordinate effectively with Counselling, Academic, Marketing and Administration teams.Interested Candidates can share resume at raghav16886@gmail.com & WhatsApp resume at 8283846914.

We are looking for a Customer Care Executive to provide excellent support to our customers. This role is ideal for freshers who have completed their 12th grade and are eager to develop their communication skills while working from home in Ludhiana.Key Responsibilities:1. Respond to Customer Inquiries: You will be the first point of contact for our customers, addressing their questions and concerns through phone calls, emails, or chat. Your friendly approach will help create a positive impression.2. Provide Information: You will assist customers by providing accurate information about our products and services, guiding them through their purchasing decisions and ensuring their needs are met.3. Troubleshooting: When customers experience issues, you will troubleshoot their concerns, offering solutions or escalating more complex problems to the appropriate team.4. Maintain Records: You will input customer interactions into our database to keep track of inquiries and resolutions, ensuring that all information is up to date and accurate.5. Follow Up: Following up with customers after inquiries to ensure satisfaction and resolve any outstanding issues will be part of your role, reinforcing our commitment to customer service.Required Skills and Expectations:You should possess excellent verbal and written communication skills to effectively interact with customers. A good understanding of basic computer applications is necessary to navigate our systems easily. You should also be patient, empathetic, and eager to learn, as these qualities will help you excel in customer service. Attention to detail is important to provide accurate and helpful responses.

As a Relationship Manager in our Ludhiana office, you will play a key role in maintaining and developing positive relationships with clients. Your primary responsibility will be to ensure client satisfaction and address their needs effectively.Key Responsibilities:- Client Communication: Regularly interact with clients to understand their needs and provide appropriate solutions, ensuring strong relationships are built.- Issue Resolution: Address any problems or concerns clients may have promptly, working to resolve issues to enhance client satisfaction.- Feedback Gathering: Collect feedback from clients on services and products, using this information to help improve our offerings and maintain high standards.- Reporting: Prepare and present reports on client interactions, feedback, and resolution strategies to management, helping to track performance and identify areas for improvement.- Collaboration: Work closely with internal teams to ensure that client needs are aligned with the services provided, fostering teamwork to achieve shared goals.For this role, we are looking for candidates who have strong communication skills, both spoken and written, to effectively engage with clients. A proactive attitude is essential, along with the ability to handle pressure and adapt to changing demands. Additionally, a good understanding of customer service principles will be beneficial. This position is suitable for freshers, and a commitment to part-time work is required. Male candidates only.

We are looking for a Customer Representative to join our team. In this role, you will assist customers by answering their questions, addressing their concerns, and providing them with information about our products and services. Job Description: Pay: $120 to $300 per day Assistance with online operations Possible overtime No experience neededOne-on-one free training and guidanceDaily wagesPossible OvertimeFlexible working hours. Requirements; Basic English Priority 18 years and older.To succeed in this role, you should have strong communication skills and a friendly demeanor. Being patient and empathetic while dealing with customer issues is essential. You should be able to work with basic computer programs and learn new systems quickly. We expect you to be a team player who can work independently from home. As a fresher, a positive attitude and eagerness to learn are key to thriving in this position.

We are looking for a Front Desk Manager to oversee the front desk operations in Raikot Ludhiana. The ideal candidate will have experience managing staff and delivering excellent customer service.Key responsibilities include:- Supervise Front Desk Staff: Manage daily activities of front desk personnel, ensuring they provide friendly and efficient service to all guests.- Handle Guest Inquiries: Address guest questions and concerns promptly, ensuring a positive experience and resolving any issues effectively.- Manage Reservations: Oversee the booking process, ensuring accurate entries and efficient check-in/check-out procedures.- Maintain Front Desk Operations: Ensure that the front desk area is tidy and organized, with all necessary supplies available.- Train and Mentor Staff: Conduct training sessions for new staff and provide ongoing support to build a strong and effective front desk team.The ideal candidate should possess strong communication skills, both verbal and written, to interact with guests and staff effectively. Problem-solving abilities are essential to handle guest complaints and improve service quality. Attention to detail is crucial for maintaining accurate records and a well-organized work environment. Candidates should be punctual and reliable, with a strong commitment to providing exceptional service. Previous experience in hospitality or customer servicce is preferred, and a high school diploma is required. The role demands a hands-on approach, making it important for candidates to work effectively in an office setting.

We are looking for a motivated and enthusiastic Sales Girl to join our team in Ludhiana. The ideal candidate should have a passion for customer service and sales, with a minimum of 1 year and up to 7 years of experience. Key Responsibilities:- Customer Engagement: Greet customers warmly and assist them in finding products that suit their needs, ensuring a positive shopping experience.- Product Knowledge: Stay informed about the products being sold to offer accurate information and help customers make informed choices.- Sales Targets: Work towards meeting daily and monthly sales targets, employing effective sales techniques to increase revenue for the store.- Inventory Management: Help with receiving and organizing new stock, ensuring that shelves are well-stocked and products are displayed attractively.- Checkout Procedures: Operate the cash register accurately and handle transactions promptly, ensuring a smooth checkout process for customers.- Customer Feedback: Listen to customer feedback and resolve any issues or complaints in a professional manner to maintain high customer satisfaction levels.Required Skills and Expectations:Candidates must have a positive attitude and be able to work effectively in a team. Strong communication skills are essential for engaging with customers. They should be detail-oriented and able to handle cash and transactions accurately. A friendly demeanor and the ability to multitask are crucial in a fast-paced retail environment. Prior experience in sales or customer service is preferred, and candidates should be able to adapt to various tasks as needed.

We are looking for a dedicated Help Desk Coordinator to join our team in Chandigarh Road. The ideal candidate will play a key role in ensuring smooth communication and support between our technical team and users.Key Responsibilities:- Manage Help Desk Operations: You will oversee daily help desk tasks, ensuring that all user inquiries and issues are recorded and addressed promptly.- Provide Technical Support: Assist users with troubleshooting basic technical problems, helping them resolve issues efficiently and effectively.- Coordinate User Requests: You will be responsible for prioritizing and coordinating user requests, ensuring that urgent issues are addressed in a timely manner.- Maintain Documentation: Keep accurate records of user interactions, problems, and solutions to improve future support processes.- Collaborate with Team Members: Work closely with IT staff and other departments to escalate issues that require advanced technical expertise.Required Skills and Expectations:Candidates should have 1 to 3 years of experience in a help desk or customer support role. A completed 12th-grade education is essential. You should possess strong communication skills, both verbal and written, to assist users effectively. Attention to detail is crucial, as is the ability to manage multiple tasks at once. Problem-solving skills and a positive attitude toward assisting others are vital. We seek a female candidate who is ready to work from our office and contribute to a collaborative environment.

Job Title : Customer care executiveLocation : Ludhiana Punjab Experience: 0 to 1 year Roles & Responsibilities : 1 Handle customers queries through phone email,chat or in- person support 2 providing product and service information 3 understand customer need and close sales 4 update customer information in the database 5 Address customer complaints and maintain records 6 coordinating with other departments 7 processing orders and requests Qualifications and skills : 1 Graduation preferred2 Good communication skill 3 Bengali language must needed 4 Basic knowledge of computer 5 Problem solving abilities 6 Customer -focused attitude

Handle customer queries and follow-ups Maintain CRM data and records Coordinate with sales and productionteams Provide updates to customers regardingorders

We need some girls and boys to work in our office. Anyone who is interested should apply.

Department: Sales- Secured LoansRole:CAM/Sr.CAMAs a Customer Acquisition Manager (CAM/Senior CAM), you will be responsible for acquiring new clients for Loan Against Property (LAP), driving sales and generating business for the organization. This is a field-based, target-driven sales role requiring strong market networking and product knowledge. The acquisition would be through Direct Channels like Events, Exhibitions, Road Shows, Database & Micro marketing Activities.Responsibilities: Sourcing & Lead GenerationIdentify and acquire new MSME customers through Direct Acquisition using field visits, telecallingreferences, micro-marketing activity and market research.Build a strong local market presence to generate a steady pipeline of secured LAP business leads and disbursement.Build a profitable customer pool of 25 MSME customers as a Key Account Manager (KAM) and manage the entire customer life cycle for any service queries, renewals, top ups, SOA etc. File Login & Application ProcessingCollect accurate customer documentation and ensure timely login of loan applications.Guide customers through eligibility and documentation, ensuring compliance with internal policies. Cross-functional CollaborationCoordinate with Credit, Risk, Operations, and Legal, Technical teams for smooth file processing and issue resolution.Act as the single point of contact for internal follow-ups and ensure end-to-end loan application execution. Disbursement & post-sales follow-UpTrack loan application status and facilitate timely disbursement by resolving process delays.Explain disbursement terms and support clients with post-loan queries and servicing needs. Relationship Building & Client RetentionBuild strong client relationships to drive repeat business, referrals, and long-term loyalty.Maintain regular client engagement to understand evolving needs and offer tailored financial solutions Proactive On-Ground OutreachConduct regular face-to-face visits to rural & semi-urban marketsidentify new loan leads (home/SME/microfinance), explain our products clearly, and assist customers through application and documentation processes, ensuring compliance with RBI & internal KYC standardsLead in-person recovery efforts by visiting delinquent borrowers' residences or businesses to collect overdue payments, assess individual financial situations, and develop tailored repayment arrangements compliant with RBI guidelines. Early bucket-PDM and collection managementDrive portfolio quality through Pre Delinquency and Collection Management drivers like presentation date, EMI amount, SMS/ telecalling/ Notification and help to collect overdue amount along with penal charges/ late payment interest through direct customer engagement, regular field collection efforts and visits. Qualification&Experience:Educational BackgroundGraduate/ Postgraduate in Commerce, Science, or any related field (mandatory).Experience Requirements1 to 5 years of experience in a Bank, NBFC, or Insurance company, preferably in a direct acquisition modelPrior experience in selling HL, LAP is Preferable.Key Skills &Competencies: Strong local market knowledge and merchant network. Good understanding of loan products, customer needs, and financial documentation. Target-oriented, self-motivated, and team player with strong execution ability. Excellent communication and interpersonal skills. Demonstrated ability to perform effectively under pressure while consistently achieving monthly targets. Ability and competency to work in the field/marketplace in the neighborhood lending model. Performance Metrics: Achievement of monthly and quarterly disbursement targets. Number of new Business merchant acquisitions. Productivity through direct and channel sourcing. Conversion rate from leads to disbursed accounts. Early bucket collection efficiency, bounce rate, entry rate and resolution;

About Jolly Pharma:Jolly Pharma is a trusted and fast-growing pharmaceutical company committed to providing high-quality healthcare products across India. With a strong reputation for reliability, customer satisfaction, and innovation, we take pride in serving both individual customers and business clients through transparent service and timely delivery.Job Description:We are looking for a Customer Support Executive who will handle both call center and online customer service operations. The ideal candidate should be fluent in English and Hindi, have good communication and writing skills, and be comfortable using online platforms to process and track orders.You will play a key role in maintaining positive customer relationships, ensuring smooth order fulfillment, and assisting customers with their queries efficiently.Key Responsibilities:Handle inbound and outbound calls related to customer inquiries and support.Manage online order processing, tracking, and updating customers on delivery status.Communicate with customers via email, chat, and e-commerce websites.Maintain accurate records of customer interactions and transactions.Coordinate with internal teams (sales, logistics, warehouse) to ensure smooth operations.Address customer complaints and provide appropriate solutions promptly.Support customers in navigating online platforms for product information and purchases.Build and maintain strong, long-term customer relationships.Required Skills & Qualifications:Excellent communication skills in both English and Hindi (spoken & written).Basic computer knowledge and ability to work with online websites, CRMs, and Excel.Previous experience in customer service, call center, or order processing preferred.Ability to multitask, handle pressure, and stay organized.Positive attitude, patience, and a customer-first mindset.What We Offer:Competitive salary and performance incentives.Friendly and supportive work environment.Opportunity to grow within a reputed and expanding pharmaceutical company.

Job descriptionCompany: Growth InvestingLocation: Sector 46, Gurgaon (Work from Office + Work From Home)Job Type: Full-TimeSalary: 3.00 6.00 Lacs per Annum +IncentivesAbout us:GrowthInvesting.in is a data-driven equity research and Model Portfolio platform focused on building smart, growth-oriented portfolios. We empower investors with research, insights, and AI-powered tools. WE are SEBI-registered & Specialize in building high-conviction equity portfolios and derivative trading plans using in-depth analysis .Role OverviewAs a Sales Manager, your primary responsibility will be to drive sales and client acquisition. You will engage with potential investors, understand their needs, and guide them toward suitable equity portfolios or trading solutions.This role is ideal for someone who understands the Investing, stock market & Mutual fund, has experience in financial product sales, and is excited to help clients grow their wealth through structured investing.Key ResponsibilitiesLead Generation: Identify and qualify leads through outbound calls, emails, and digital channelsClient Engagement: Educate potential investors on stock market investing and our offeringsPortfolio & Trading Advisory: Match clients with:Equity PortfoliosIndex Derivatives (Options & Futures)Equity DerivativesOption StrategiesCommodity DerivativesSales Execution: Pitch and close investment solutions including:Mutual FundsEquity portfolio'sGrowth Investing SmallcasesEquity & Derivative Trade PlansTarget Achievement: Meet client onboarding and revenue goalsCRM & Follow-ups: Maintain records, nurture leads, and build strong client relationshipsWhat Were Looking ForEducation:Bachelors Degree Must (B.Com - Preferred)NISM Certification (Preferred Series XV)Experience:Minimum 2 years in sales of Mutual Fund, Equity, Equity portfolios, PMS, AIF, mutual funds, or VC productsMinimum 2 years of exposure to equity + derivatives marketsTrading experience is a strong plusSkills:Strong understanding of equity market basics and derivative strategiesExcellent communication & consultative selling abilityTarget-driven, organized, and self-motivatedPrior experience with CRM or sales tracking tools is preferredPerks & BenefitsLearn directly from a SEBI-registered Research AnalystBe part of a growing fintech research & advisory startupTransparent incentive + bonus structureExposure to real-world equity & derivative strategiesClear growth path into wealth advisory or portfolio strategyJob Types: Full-time, PermanentPay: 300,000.00 - 600,000.00 per yearBenefits:Flexible scheduleInternet reimbursementWork from homeEducation:Bachelor's (Required)Experience:Equity & Derivative : 2 years (Required)Language:English/Hindi + 1 Regional Language (Required)License/Certification:NSIM XIV (Required)Work Location: In personSpeak with the employer +91 9810500199Application Deadline: 20/08/2025Expected Start Date: 20/08/2025

We are looking for 1 Restaurant Manager Post in Ludhiana, with deep knowledge in Customer Handling and Required Educational Qualification is : Other Bachelor Degree

As a Back Office Assistant, your responsibilities include providing administrative support to ensure efficient operation of the office. You will be responsible for supporting sales and customer service teams, handling customer calls and follow-ups, managing internal communication systems, and coordinating general office management tasks.

Job title : Field sales executive Location : Ludhiana Punjab Experience : 0 to 1 year Roles & Responsibilities :1 Conduct regular field inspections as required2 Achieve daily, weekly, and monthly sales targets 3 Identify and develop new opportunities for sales 5 Build and maintain strong relationship with clients and dealers 6 Perform regular market follow-ups and competitor analysis7 Ensure timely reporting of field activities and sales performanceQualifications & skills 1 Bachelors degree in Marketing, and business 2 Must own a two-wheeler and have a valid driving licence 3 Strong verbal communication and interpersonal skills4 Good time management and organizational abilities5 Self-motivated and target-driven mindset

Axis Bank - Young Banker ProgramPost-Asst ManagerSalary- 35000/-*Process Process:-*Online Application >> Online Assessment >> Online Interview >> Get Provisional Training Offer Letter >> Training >> Join Axis BankLevel 1 :- Written Test : Verbal Ability, Analytical Ability, Numerical Ability, Written English Test, Listening Comprehension TestLevel 2 :- Video Interview : Online Interview with Axis Bank TeamNote: The selected candidates shall be enrolled in the program ABYB and the 4 Month offline campus training in Manipal Global Banglore with 5000 Stypn Salary.During classroom training all-Accommodation / Fooding / Medical/ 1 Tablet Free.After completing 4 month campus training at Manipal University of BFSI , the candidate will start 90 days OJT at Axis Bank , OJT salary will be 25000/- for 3 month . At this time, the candidate will start receiving salary. After the OJT,You are eligible if: Your age is less than 30 Years Graduation Degree (10+2+3 pattern or 10+2+4 pattern) is compulsory Graduates from any stream with 50% in 10th, 12th, Graduation Candidates in the final year who have appeared for their final Semester Exam can also apply

Location : Gurugram, HaryanaWork Preference: Work from Home/Work From OfficeJob Description : Enrollment AdvisorEmployment Type: Full-timeAbout GrowthInvesting.inGrowthinvesting.in is a leading platform offering expert-led Equity Portfolio's , Model Portfolio and Research Calls on stock/Equity/Derivative trading, financial markets, and investment strategies.Position OverviewWill play a pivotal role in guiding potential Investors & customers to enroll in our Equity Portfolios on Smallcase.com.If you are passionate about financial markets and education and have the drive to succeed, we'd love to hear from you. Share resume to help@growthinvesting.in or share your resume on 9810500188. Incentives-Lucrative performance-based incentives.Key Responsibilities1. Customer Engagement: Reach out to potential customers who have expressed interest in growthinvesting.in Model Portfolio Management. Understand their needs and provide tailored advice on offerings.2. Model Equity Portfolio Promotion: Clearly articulate the benefits of enrolling in our Equity Portfolio on Smallcase.com and Mobile Application, including mentorship under expert Research Analysts and detailed content.3. Lead Conversion: Achieve and exceed enrollment targets through consultative selling techniques. Follow up with leads to close sales effectively4. Knowledge Application: Utilize your understanding of stocks and financial markets to build trust and credibility with potential customers.5. Reporting: Maintain accurate records of customer interactions and sales progress.Working knowledge of stocks, trading, and financial markets.1.Strong communication and interpersonal skills.2.Ability to build rapport and engage customers effectively.3.Self-motivated and target-driven mindset.4.Basic proficiency in using CRM tools and MS Office.