37

Customer Management Job Vacancies in Dehradun

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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Dehradun
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
We are looking for an Airport Terminal Services Agent in Dehradun, India. In this role, you will assist passengers, ensuring a smooth and pleasant airport experience. This is a full-time position suitable for candidates with 0 to 2 years of experience and requires at least a 12th-grade education. Key Responsibilities: - **Passenger Assistance**: Help passengers check in, board flights, and handle luggage. You will be the first point of contact for travelers, providing them with information and support. - **Ticketing and Information**: Issue boarding passes and provide updates on flight status. Being knowledgeable about flight schedules and airport services is essential.
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  • Fresher
  • 1.3 Lac/Yr
  • Dehradun
Shop Assistant Customer Handling Customer Management Good Communication
We are looking for a dedicated Shop Helper to join our team in Dehradun. This is a full-time position ideal for freshers who are eager to learn and contribute to our shop's daily operations. **Key Responsibilities:**- **Assist Customers:** Help customers locate products, answer their questions, and ensure they have a pleasant shopping experience.- **Maintain Cleanliness:** Keep the shop neat and organized by cleaning shelves, arranging products, and removing any clutter.- **Stock Management:** Regularly check inventory levels, restock shelves as needed, and notify management about low stock items.- **Support Sales Staff:** Work closely with sales team members, providing assistance during busy periods and helping with sales-related tasks.- **Handle Cash Register:** Occasionally assist with operating the cash register, processing transactions accurately, and handling cash responsibly.**Required Skills and Expectations:**- **Basic Education:** A minimum education level of 10th pass is required.- **Good Communication:** Ability to communicate effectively with customers and team members.- **Team Player:** Willingness to work cooperatively as part of a team with a positive attitude.- **Physical Fitness:** Must be capable of lifting and moving products as needed, ensuring a safe and organized workspace.- **Eagerness to Learn:** Openness to learning new skills and responsibilities in a retail environment.This position is based in-office, and preference will be given to male candidates. If you are hardworking and ready to take on challenges, we encourage you to apply!
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  • 0 - 1 yrs
  • 25000/Yr
  • Dehradun Road
Leadership Skills Packing Operator Material Management Route Planning Customer Relationship
We are looking for a Packing Operator to join our team in Dehradun Road. This entry-level position is ideal for individuals just starting their careers or those with minimal experience. As a Packing Operator, you will be responsible for preparing products for shipment by packaging them securely and efficiently. Your role is essential to ensuring that products reach our customers safely and in great condition.Key Responsibilities:- **Packing Products**: You will pack various items according to company standards, ensuring that all products are securely packaged to prevent damage during transit.- **Quality Control**: You will inspect packed items to ensure they meet quality standards, checking for any defects before sealing the packages.- **Labeling and Documentation**: You will label packages correctly and may also assist in preparing shipping documents to ensure accurate delivery.- **Maintaining Cleanliness**: Keeping your workspace clean and organized is crucial. You will be responsible for cleaning your area and ensuring all tools and materials are stored properly.Required Skills and Expectations:Candidates should have completed their 12th grade and be able to follow instructions carefully. Attention to detail is important to ensure quality in packing. Good physical stamina is needed since you may be lifting boxes. You should also have basic communication skills to work effectively in a team environment. A positive attitude and a willingness to learn will help you succeed in this role.
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  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Dehradun
Professional Communication Direct Sales Service Marketing Customer Relationship Marketing Corporate Sales Time Management Leadership Management Skills Interpersonal Skills Lead Generation Field Sales Negotiation Skills
Job Title: Sales Manager Job Type: Full-timeJob Summary:Seeking an experienced Assistant Sales Manager to support sales operations and lead a team to achieve business targets.Key Responsibilities:
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Dehradun
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills Airport Operation Ground Handling Airport Cargo Aircraft Marshalling Baggage Handling Passenger Assistance Problem Solving Flight Check-in Gate Operations Safety Regulations Security Procedures Emergency Response Time Management Communication Skills
As an Airport Terminal Services Agent in Dehradun, India, you will play a vital role in ensuring a seamless travel experience for passengers. You will assist travelers with various needs, from check-in to boarding.Key Responsibilities include:1. **Check-in Assistance**: You will help passengers with their check-in process, ensuring they receive their boarding passes and luggage tags accurately.2. **Passenger Guidance**: You will provide clear directions and information about flight schedules, gate numbers, and airport facilities to help passengers navigate the terminal.3. **Baggage Handling**: You will manage luggage and luggage-related queries, ensuring that bags are processed correctly and addressing any issues that arise.4. **Customer Service**: You will address passenger inquiries and complaints with professionalism, striving to enhance their travel experience through effective support and solutions.5. **Collaboration**: You will work closely with airline staff and other team members to coordinate services, ensuring efficient operations throughout the terminal.Required skills and expectations include:You should possess strong communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is important for managing check-in and baggage processes accurately. You should be able to work under pressure in a fast-paced environment and remain calm during peak travel periods. Flexibility in working hours, including weekends and holidays, will also be important for this role.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Rajpur Road Dehradun
Data Management Customer Service Receptionist Activities Interpersonal Skills Microsoft Office Telephone Handling Problem Solving Coordination Skills Written Communication Administrative Skills Convincing Power Office Work Front Desk Basic Computer Skills Proficiency in English
We are seeking a Front Office Executive to manage the daily administrative tasks and enhance the guest experience at our office on Rajpur Road. This full-time position is ideal for candidates with up to 2 years of experience.**Key Responsibilities:**- **Greet Visitors:** Welcome guests and clients with a friendly smile, ensuring a positive first impression.- **Maintain Reception Area:** Keep the front office clean and organized, making it a pleasant space for visitors and staff.- **Handle Phone Calls:** Answer incoming calls promptly and professionally, directing them to the appropriate departments as needed.- **Schedule Appointments:** Manage calendars by scheduling meetings and maintaining an efficient appointment system.- **Manage Correspondence:** Sort and distribute incoming mail and packages, ensuring timely communication within the organization.- **Assist with Administrative Tasks:** Support the office staff with tasks such as filing, data entry, and inventory management to ensure smooth operations.**Required Skills and Expectations:**The candidate must hold a B.A. degree and have excellent verbal and written communication skills. A friendly demeanor and strong interpersonal skills are essential for interacting with guests and team members. The ability to multitask and stay organized in a fast-paced environment is crucial. Basic computer skills and familiarity with office software are also required. While experience is preferred, candidates with a proactive attitude and a willingness to learn will be considered. This role is open only to male candidates.
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Sales Manager (1-3 Years)

Direct Watts SET Pvt. Ltd.

  • 1 - 3 yrs
  • 5.0 Lac/Yr
  • Dehradun
Direct Sales Customer Relationship Sales Operations Marketing Communication Marketing
Join Our Mission to Power Homes with Clean Energy!We're seeking a driven and charismatic Sales Manager to promote our innovative solar rooftop solutions to homeowners. As a key member of our sales team, you'll play a vital role in empowering homeowners to reduce their carbon footprint and energy costs.Key Responsibilities:1. Generate Leads: Engage with potential customers through door-to-door visits, introducing the benefits of solar energy.2. Convert Leads to Sales: Build strong relationships, understand customer needs, and offer tailored solar solutions.3. Meet Sales Targets: Achieve monthly sales goals while maintaining a high level of customer satisfaction.4. Provide Market Feedback: Share insights on customer behavior, market trends, and areas for improvement.Ideal Candidate1. Proven Sales Experience: Door-to-door or direct sales experience, with a track record of meeting sales targets.2. Excellent Communication Skills: Ability to engage with customers, build relationships, and negotiate sales.3. Self-Motivated: Target-oriented and able to work independently.4. Passion for Sustainability: Desire to contribute to a sustainable future and promote clean energy solutions.
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Hiring Store Officer For Joshimath

H.M.B.S. Textiles Pvt. Ltd.

Inventory Planning Stock Taking Inventory Stock Maintenance Basic Computer Skills Customer Handling Invoice Processing Material Management
We have vacant of 1 Store Officer Job in Joshimath, uttarakhand, Chamoli, Dehradun, Rishikesh, Haridwar, Experience Required : 2 Years Educational Qualification : Other Bachelor Degree Skill Inventory Planning, Stock Taking, Inventory, Stock Maintenance, Basic Computer Skills, Customer Handling, Invoice Processing, material management etc.
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  • 0 - 5 yrs
  • 1.3 Lac/Yr
  • Female
  • Paltan Bazaar Dehradun
Counter Sales Customer Management Communication Skills Hard Working Selling Skills Sales Retail Sales
We have vacancy for 2 Sales Girl Jobs in Paltan Bazaar, Dehradun for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Sc, Other Bachelor Degree, Post Graduate Diploma, M.A, M.C.A, M.Com, Any Master Degree Skill Counter Sales, Customer Management, Communication Skills, Hard Working, Selling Skills, Sales, Retail Sales etc.
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Direct Sales Counter Sales Good Communication Skills Cash Handling Stock Register Purchase Register Conflict Management Retail Sales Hard Working Handling Customer Queries Stores Maintenance Billing
- Open the store on time in the morning and ensure proper closing procedures in the evening, including the safety of the store keys.- Greet customers warmly, respond to their questions, and provide detailed information about Ayurvedic products.- Strive to achieve individual and store-level sales goals by actively participating in promotions and cross-selling products.- Provide comprehensive information about Ayurvedic medicines, formulations, and health benefits.- Use tools and resources provided by the company to effectively demonstrate product benefits.- Maintain a neat and attractive display of products, regularly updating arrangements to engage customers.- Ensure the cleanliness and ambience of the store at all times, maintaining an organized appearance.- Handle customer complaints promptly and effectively to restore satisfaction.- Participate in inventory management, cash reconciliation, order deliveries, and accurate record-keeping.- Collaborate with the team to manage daily tasks such as product refills, customer communication, and store upkeep.- Encourage satisfied customers to refer others by building trust and offering excellent service.- Follow company guidelines and contribute meaningfully to team activities.- Focus on customer satisfaction while promoting Ayurvedic health and wellness.
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Computer Skills Back Office Sales General Office Management Customer Relationship Communication Skills English Language
The Back Office Assistant plays a crucial role in supporting the operations of the business from behind the scenes. They are responsible for a variety of tasks that help keep the office running smoothly and efficiently. Responsibilities:1. Assist with back office sales activities, such as processing orders, managing inventory, and maintaining customer records.2. Provide general office management support, including organizing and maintaining files, completing paperwork, and handling incoming and outgoing correspondence.
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Hiring Freshers || Sales Girl (Female)

Skywings Advisors Private Limited

  • 0 - 6 yrs
  • 1.3 Lac/Yr
  • Dehradun
Sales Retail Sales Communication Customer Executive Clothing Sales Apparels Customer Management Selling Skills Hard Working
Job Profile -Retail Sales GirlsJob Role- Assisting Customer with products selection and purchase.Maintaining a clean and welcoming store environmentHandling Transaction and managing inventoryBuilding positive relationships with customers to encourage repeat business.Salary -10k to 15k Exp- Fresher or experience both can apply Job Location- DehradunSkills - Customer Executive, Clothing Sales Apparels , Customer Management Qualification -Graduation Interested Students can share there resume on 8126101397
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Field Sales Executive

FTechiz Solutions

Customer Relationship Corporate Sales Field Sales Direct Sales Lead Generation Technical Sales Marketing Communication Field Marketing Negotiation Skills Management Skills B2B Sales B2b Marketing B2B Sales Executive
Job Title: Field Sales ExecutiveLocation: Dehradun, UttarakhandCompany: Ftechiz Solutions Pvt. Ltd.Job Description:We are looking for a dynamic and motivated Field Sales Executive to join our team in Dehradun. The role involves client visits, lead generation, achieving sales targets, and building strong customer relationships.Key Responsibilities:Visit clients/retailers/distributors regularly.Generate leads and convert them into sales.Achieve monthly/quarterly sales targets.Collect market feedback and competitor insights.Submit daily sales and visit reports.Requirements:Minimum qualification: Graduate preferred.Own 2-wheeler with valid driving license.Good communication and interpersonal skills.Freshers/experienced candidates both can apply.
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Field Sales Executive (1-5 Years)

Sokanathan Fincap Advisory Services LLP

Customer Relationship Corporate Sales Marketing Communication Agency Sales Strategic Communication Direct Sales Lead Generation Negotiation Skills Field Sales Selling Skills Channel Sales Management Skills Field Marketing
We are looking for 10 Field Sales Executive Posts in Faridabad, Moradabad, Bijnor, Dehradun, Jalandhar, Agra, Mathura, Delhi, Mundka, Delhi, Okhla, Delhi, Greater Noida, with deep knowledge in Customer Relationship, Corporate Sales, Marketing Communication, Agency Sales, Strategic Communication, Direct Sales, Lead Generation, Negotiation Skills, Field Sales, Selling Skills, Channel Sales, Management Skills, Field Marketing and Required Educational Qualification is : Higher Secondary, Secondary School
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Area Manager

Sounza Group of Companies

Area Field Manager Area Manager Journalist Adaptability: Handling Staffs Hardcore Sales Marketing Lead Generation Leadership Skills Sales Communication Skills Time Management Customer Relationship Management Market Analysis Leadership Communication Strategic Planning
Area Manager in a Hindi Daily Newspaper, Dainik Saunjaarea Manager for the States of Bihar, Uttar Pradesh, Jharkhand, Madhya Pradesh, Chhattisgarh, New Dehi, Himachal Pradesh, Rajasthan and Uttarakhand is Required.positions : Area Managerexperience : No Experience Requiredremuneration/salary: upto Rs 25,000 per Month.place of Work : Bihar, Uttar Pradesh, Jharkhand, Madhya Pradesh, Chhattisgarh, New Dehi, Himachal Pradesh, Rajasthan and Uttarakhand.qualification Required: Any Graduate and Above (diploma or Degree in Journalism Can also Apply)number of Vacancies: 2775skills Required: Some Key Skills Include:1. Leadership: Ability to Lead and Motivate a Team of Journalists, Editors, and Sales Representatives.2. Communication: Strong Written and Verbal Communication Skills for Coordinating with Staff, Clients, and Corporate Headquarters.3. Strategic Planning: Developing and Implementing Strategies to Increase Circulation, Advertising Revenue, and Market Share in the Assigned Area.4. Problem-solving: Addressing Operational Challenges such as Distribution Issues, Personnel Conflicts, and Customer Complaints.5. Sales and Marketing: Knowledge of Advertising Sales Techniques and Strategies to Attract Advertisers and Increase Revenue.6. Budgeting and Financial Management: Managing Budgets, Controlling Costs, and Ensuring Financial Targets are Met.7. Market Analysis: Monitoring Market Trends, Competition, and Reader Preferences to Adapt Strategies Accordingly.8. Customer Relationship Management: Building and Maintaining Relationships with Subscribers, Advertisers, and other Stakeholders.9. Time Management: Efficiently Managing Time and Resources to Meet Deadlines and Achieve Targets.10. Adaptability: Ability to Adapt to Changes in Technology, Industry Trends, and Company Policies.selection Process:1. Written Test (online/offline) * Most Preferred Book: Area Manager Recruitment Guide By Prabuddham Publication2. InterviewOnly Residents of Bihar, Uttar Pradesh, Jharkhand, Madhya Pradesh, Chhattisgarh, New Dehi, Himachal Pradesh, Rajasthan and Uttarakhand Shall Apply to this Post, Candidates from other States Need to Relocate to These States.for More Details Visit Our Website: Www.sounza.com > Career
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Client Relationship Manager (Full Time)

Vivekanand Healthcare Accred Solution Private Limited

Marketing Client Servicing Customer Relationship Powerpoint Convincing Power Revenue Expansion English Language Email Writing Healthcare Executive Strategic Thinking
Job DescriptionPositions For: Client Relationship Manager (CRM)Company: VIVEKANAND HEALTHCARE ACCRED SOLUTION PRIVATE LIMITEDLocation: Pan India state wise [No of Positions]Andhra Pradesh - 3Arunachal Pradesh - 1Assam - 1Bihar 2Chhattisgarh - 2Goa - 1Gujarat - 3Haryana - 3Himachal Pradesh - 2Jharkhand - 2Karnataka - 3Kerala - 1Madhya Pradesh - 5Maharashtra - 5Manipur - 1 Meghalaya - 1Mizoram - 1Nagaland - 1Odisha - 1Punjab - 3Rajasthan - 5Sikkim - 1Tamil Nadu - 3Telangana - 1Tripura - 1Uttar Pradesh - 3Uttarakhand - 2West Bengal - 2Union Territories:Andaman and Nicobar Islands - 1Chandigarh - 1Dadra and Nagar Haveli and Daman and Diu - 1Delhi - 3Jammu and Kashmir - 2Ladakh - 1Lakshadweep - 1Puducherry - 1(Remote / Freelance Model)Industry: Healthcare Consulting & AccreditationEmployment Type: Freelance / Performance-BasedCompensation: 5% 8% Commission Per Successful Project (Based on Deal Value & Performance)________________________________________ About the CompanyVivekanand Healthcare Accred Solution Private Limited is a specialized consultancy committed to raising healthcare standards through expert support in NABH, NABL, JCI, and ISO accreditation. We empower hospitals, clinics, and diagnostic labs to implement quality systems that ensure compliance, safety, and clinical excellence. Trusted by healthcare institutions across India, we deliver measurable results with a people-first approach.________________________________________ Position OverviewWe are looking for a result-driven Client Relationship Manager (CRM) to drive business growth through strategic client acquisition and relationship building. As a key representative of our consultancy, you will engage healthcare institutions, understand their needs, and guide them toward quality improvement through our services.This role is commission-based, offering 5% to 8% per successful deal, with no fixed salary. Its ideal for self-motivated professionals with healthcare industry knowledge and a strong network.________________________________________ Key Responsibilities Identify and engage prospective clients such as hospitals, labs, diagnostic centres, and clinics Promote and explain our healthcare accreditation services (NABH, NABL, JCI, ISO) Manage the full client lifecycle: lead generation, deal closure, onboarding coordination, and relationship nurturing Coordinate with internal quality consultants and trainers to ensure smooth project execution Track client satisfaction and maintain long-term relationships for referrals and renewals Stay updated with accreditation standards, compliance trends, and industry developments Maintain accurate reporting of leads, follow-ups, closures, and commissions________________________________________ Ideal Candidate Profile Background in hospital marketing, healthcare marketing, or sales 5+ years of relevant experience in healthcare or accreditation advisory preferred Excellent communication and relationship-building skills Strong networking ability with hospitals and healthcare decision-makers Ability to work independently with minimal supervision Strong understanding of NABH, NABL, JCI, or ISO processes is a bonusEducational Background: Bachelor's Degree: A bachelor's degree in a relevant field like Business Administration, Marketing, or Communications is often a good starting point. Master's Degree (Optional): An MBA with a focus on marketing or CRM can provide a competitive advantage for senior roles. CRM-Specific Courses: Certifications or specialized courses in CRM software, like Salesforce or HubSpot, can enhance your qualifications. ________________________________________ Compensation Performance-Based Model Commission Only: Earn 5% 8% of each deals total value based on project size and performance No fixed monthly salary, offering unlimited earning potential Commissions paid upon confirmed deal and client onboarding High-value projects can yield 25,000 to 1,00,000+ per deal Additional performance incentives may be considered over time________________________________________ How to ApplyTo apply, send your CV or professional profile to: [vivekanandhealthcareaccredsolu@gmail.com] [9053515351, 8648044804]Subject Line: Application for CRM Role [Your Name]________________________________________ Join a Mission That MattersBe part of a purpose-driven organization thats reshaping Indian healthcare by bringing quality, safety, and excellence to every institution we work with. If youre ambitious, connected, and driven by performance we want you on our team.
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Along With Sales Skills Follow-up Abilities and Good Time Management Are Also Important. Most Importantly Direct Sales Educational Sales Education Loan Sales
strong communication and customer service skills to handle queries and build trust. Basic knowledge of insurance products, along with sales skills, helps in suggesting suitable policies to clients. Familiarity with CRM tools, follow-up abilities, and good time management are also important. Most importantly, a CRE should maintain honesty and professionalism while dealing with customer information.
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  • Fresher
  • Sahastradhara Road Dehradun
Time Management Skills Communication Customer Support Self Confidence Self-motivated
Sales Generation: Contribute to sales targets by effectively communicating the value proposition of products/services. Customer Relationship Management: Build rapport with customers, understand their needs, and provide solutions. Record Keeping: Maintain accurate records of customer interactions and update databases. Adherence to Scripts and Guidelines: Follow company scripts and procedures while interacting with customers. Meeting Targets: Achieve individual and team sales targets. Product Knowledge: Stay informed about products and services, pricing, and promotions. Problem Solving: Address customer issues and complaints effectively. Follow-up: Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.
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Sales Manager (Full Time)

Hindolo Infra B2B Market

Direct Marketing Retail Sales Sales Operations Lead Generation Customer Relationship B2B Sales Field Sales Project Sales Lead Management Sales Target Sales Communication Skills Area Sales Sales Strategy Negotiation Skills Direct Sales
The Sales Manager is responsible for overseeing all sales activities within the company, including direct marketing, retail sales, sales operations, lead generation, customer relationship management, B2B sales, field sales, project sales, lead management, and achieving sales targets. The Sales Manager will be in charge of developing and implementing sales strategies to drive business growth. Key responsibilities include managing a team of sales professionals, developing relationships with key clients, negotiating contracts, and ensuring customer satisfaction. The ideal candidate will have strong communication skills
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Subhash Nagar Dehradun
Customer Management Shop Assistant Good Communication Customer Handling
Pezron should have good communication skill, hardworking,in season may have to work late living near by Subhash Nagar, Dehradun prefered
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Online Data Entry Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management Voice Support
We are looking for a dedicated Customer Handling Executive to join our team in Dehradun. This role is suitable for individuals with 0 to 2 years of experience and requires a minimum education of 12th pass. As a Customer Handling Executive, your key responsibilities will include:1. **Customer Interaction**: You will be the first point of contact for our customers, addressing their inquiries and assisting them with any issues effectively and politely.2. **Issue Resolution**: You will identify customer problems and provide appropriate solutions in a timely manner to ensure customer satisfaction.3. **Communication**: You will need to clearly communicate the company
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Dehradun
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Air Ticketing Aircraft Maintenance Customer Service Aviation Security Grooming Basic Computer Skills Hard Working Airport Cargo
We are seeking dedicated individuals for the role of Ground Staff in Dehradun. This full-time position is ideal for motivated individuals who enjoy working in a dynamic environment. Candidates with 0 to 2 years of experience and at least a 12th-grade education are encouraged to apply. **Key Responsibilities:**- **Customer Service:** Greet and assist passengers at the airport, ensuring a pleasant travel experience. This includes answering queries and resolving any concerns.- **Check-in Assistance:** Help passengers with check-in procedures by providing necessary information and ensuring that they have their travel documents in order.- **Baggage Handling:** Manage the collection and loading of luggage, ensuring that all bags are securely transported to and from the aircraft.- **Airport Operations Support:** Coordinate with various departments to maintain smooth airport operations, including ensuring safety protocols are followed.- **Emergency Response:** Be prepared to assist in emergency situations by following established safety procedures and protocols.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with passengers and team members. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is necessary for handling baggage and managing check-in processes accurately. Candidates are expected to work collaboratively in a team environment and remain calm under pressure, especially during busy periods. Flexibility in working hours, including weekends and holidays, is important to meet the demands of the job.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Dehradun
Calm Under Pressure Cultural Awareness Empathy Listening Skills Multitasking Problem-solving Product Knowledge Resilience Sales Skills Teamwork Time Management Customer Service Conflict Resolution Language Skills Computer Skills Attention to Detail Communication Patience Adaptability Organizational Skills
We are looking for an Airline Customer Service Representative to join our team in Dehradun, India. This role is ideal for individuals with a passion for helping others and an interest in the airline industry.Key Responsibilities:1. **Assist Customers**: Greet and assist passengers with check-in processes, flight information, and boarding procedures, ensuring a smooth travel experience.2. **Handle Inquiries**: Respond to customer queries via phone, email, and in-person, providing accurate information regarding flights, baggage policies, and other services.3. **Resolve Issues**: Address and resolve customer complaints or concerns diplomatically and effectively, ensuring customer satisfaction and maintaining a positive company image.4. **Manage Bookings**: Assist customers in making flight reservations, changes, and cancellations, ensuring all transactions are accurately processed and confirmed.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact effectively with customers and colleagues. A customer-focused attitude is essential, as is the ability to remain calm under pressure. Being detail-oriented and organized will help manage bookings and inquiries efficiently. Basic computer skills are necessary to navigate airline systems and perform administrative tasks. A 12th-grade education is required, and while previous experience is a plus, it is not mandatory for applicants with a commitment to learning and serving customers.
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