Customer Care Job Vacancies in Banjara Hills

Customer Support Executive - Inbound Semi-Voice ProcessnnCompany: Palred TechnologiesnLocation: Banjara Hills, Hyderabad - Road No. 12nDesignation: Customer Support ExecutivenProcess: Inbound - Semi-VoicenEmployment Type: Full-TimennJob DescriptionnnWe are looking for enthusiastic and customer-focused Customer Support Executives to join our inbound semi-voice process. The candidate will be responsible for handling customer queries, providing appropriate information, and ensuring a positive customer experience.nnKey Responsibilitiesnn- Handle inbound customer calls and customer queries professionally.n- Provide accurate information and appropriate solutions to customers.n- Handle customer requests through voice and non-voice channels.n- Maintain proper records of customer interactions.n- Escalate complex issues to the concerned team when required.n- Follow company policies, processes, and service standards.n- Ensure a high level of customer satisfaction.nnRequired Skillsnn- Excellent communication skills.n- Fluency in Telugu, Hindi, and English.n- Good listening and problem-solving skills.n- Basic computer knowledge and typing skills.n- Customer-focused attitude.n- Ability to work effectively in a team.nnWork TimingsnnMonday to Friday: 9:00 AM - 6:00 PMnSaturday: Half DaynSunday: Weekly OffnnLocationnnPalred Technologies, Road No. 12, Banjara Hills, Hyderabad

The Front Office Associate is the first point of contact for guests and plays a key role in creating a positive, professional impression of the hotel. Reporting to the Front Office Manager, the associate handles guest interactions from arrival to departure while ensuring smooth coordination with all hotel departments

Graduation or equivalent degree.Good communication skillsGenerating own leads by way of Door to Door activity & through cold calls in the assigned area.Sell company products/services to targeted customers assigned area.Submitting daily call reports to reporting manager.Conducting weekly BTL activity through Kiosk activity/Leafleting/Boucher.Conducting and participating in on Ground Activity / Group activity to counter competition.Generating sales from Low Utilized Element with in the assigned area to maximize capacity utilization.

Job descriptionProvide information on airline tickets to customersRequire Excellent communication skills in EnglishProviding best customer ServiceOnly Night Shifts & No Day shiftsWilling to learn new thingsShould be willing to work in night shifts and 6 daysRequired Candidate profileExcellent comm skills in English verbal and writtenStrong problem-solving skills &customer-oriented mindsetAdaptable to learn new things in dynamic work environment

Store manager for a reputed firm in Hyderabad operating multiple retail stores for the past 30+ years

Role DescriptionThis is a full-time role for a Customer Care Executive. As a Customer Care Executive, your day-to-day tasks will include providing customer support, ensuring customer satisfaction, and delivering outstanding customer service. You will also be responsible for customer communication, sales activities, and customer relationships. Timings 9:00 AM 6:00 PM & rotational week offs. This is an on-site role located in Banjara Hills Hyderabad.QualificationsCustomer Support, Customer Satisfaction, and Customer ServiceExcellent communication skillsSales experienceAbility to handle customer queries and resolve issuesStrong problem-solving skillsGood interpersonal skillsAbility to work well in a teamProficiency in multiple languages is a plus

Candidate will be responsible for handling outbound calls.Responsible for making Cold Calls, handling outbound and inbound process.Excellent communication (in English as well as local language), interpersonal, administrative and customer service skillsCandidate should have good presentation and convincing skills.Candidate should have a positive attitude & should be goal oriented.Ability to work in a target-oriented businessInvolved in extensive calling & follow up with the students.To ensure that data is entered and status changed on a daily basis as per the standards of the Company.All filing, scanning and other admin dutiesManaging the front officeProvide excellent customer service to students, parents, clients who visit the office and managing appointments on behalf of counseling staffThe candidate will be expected to manage the initial enquiries received to the office and provide excellent customer service to customers.Any other duties as may be assigned by the Office Manager or Director

Roles & Responsibilities:Oversee day-to-day teams operation and performance.Handling Escalations properly.Monitor team performance and report on metrics.Do regular performance evaluation.Create a motivating work environment and atmosphere.Develop a well-designed and motivating evaluation program.Communicate with teams about their performance.Motivate team members.Discover training needs and provide coaching.Must HaveShould have at least 2 years of experience in handling team.Sales experience would be an added advantage.Should have experience for working in night shifts.Excellent Verbal and Written communication skills.Proven ability to work under pressure and deal with ambiguity.This Job is Located in Hyderabad, Telangana.

We are looking for a Customer Service Executive who can support us with customer service and telesales at our head office.Job description:Serve customers byDetermining customer requirementsAnswering inquiries & resolving issues if anySell additional servicesFulfill requests & maintain the databaseDesired Candidate Profile:Mandatory fluency in (Tamil, Telugu & English, Hindi)6month-2 years exp in Customer Service Experience; preferably in voice or retail process.Data Entry Skills, Listening Skills, Problem Solving.Skills: Customer Service, Inbound, Outbound Call centerTyping: 24COVID-19 considerations:All the necessary safety equipment such as masks, gloves, sanitizers, and jackets are provided for every employee.Job Type: Full-timeExperience:Customer Service Executive: 1 year (Required)Education:Diploma (Required)Location:Hyderabad, Telangana (Required)Call Centre Experience:Inbound calls (Preferred)Outbound calls (Preferred)

Opening For BPO/Call Center/ Customer Care Executive For Voice Process / Non VoiceUnder grad fresher can applyBPO voice process - Inbound/Outbound/blended processWork from officeSalary Upto 30K CTCShift - Day & RotationalEnglish Should be Good

Microsoft Office, Communication on phone with customers related to the eCommerce Website orders.

Good Health Company (GHC)Customer Support ExecutiveLocation: Road No.3 Banjara HillsEducational Qualification: Minimum IntermediateFluent Hindi Communication is MandatorySalary: 12000/- per month + IncentivesAge: 19+ YearsJob Responsibilities Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environmentTo apply send your resume to the below WhatsApp number or give a call

DescriptionWe are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.ResponsibilitiesContact potential or existing customers to inform them about a product or service using scriptsAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve the companys reputationGo the extra mile to meet sales quota and facilitate future salesKeep records of calls and sales and note useful informationRequirementsProven experience as telesales representative or other sales/customer service roleProven track record of successfully meeting sales quota preferably over the phoneGood knowledge of relevant computer programs (e.g. CRM software) and telephone systemsAbility to learn about products and services and describe/explain them to prospectsExcellent knowledge of EnglishExcellent communication and interpersonal skillsCool-tempered and able to handle rejectionOutstanding negotiation skills with the ability to resolve issues and address complaints

Candidate will be responsible for handling outbound calls.Responsible for making Cold Calls, handling outbound and inbound process.Excellent communication (in English as well as local language), interpersonal, administrative and customer service skillsCandidate should have good presentation and convincing skills.Candidate should have a positive attitude & should be goal oriented.Ability to work in a target-oriented businessInvolved in extensive calling & follow up with the students.To ensure that data is entered and status changed on a daily basis as per the standards of the Company.All filing, scanning and other admin dutiesManaging the front officeProvide excellent customer service to students, parents, clients who visit the office and managing appointments on behalf of counseling staffThe candidate will be expected to manage the initial enquiries received to the office and provide excellent customer service to customers.Any other duties as may be assigned by the Office Manager or Director