Fresher - Urgent Requirement For Customer Care Consultant

Customer Support Executive - Inbound Semi-Voice ProcessnnCompany: Palred TechnologiesnLocation: Banjara Hills, Hyderabad - Road No. 12nDesignation: Customer Support ExecutivenProcess: Inbound - Semi-VoicenEmployment Type: Full-TimennJob DescriptionnnWe are looking for enthusiastic and customer-focused Customer Support Executives to join our inbound semi-voice process. The candidate will be responsible for handling customer queries, providing appropriate information, and ensuring a positive customer y Responsibilitiesnn- Handle inbound customer calls and customer queries - Provide accurate information and appropriate solutions to - Handle customer requests through voice and non-voice - Maintain proper records of customer - Escalate complex issues to the concerned team when - Follow company policies, processes, and service - Ensure a high level of customer quired Skillsnn- Excellent communication - Fluency in Telugu, Hindi, and - Good listening and problem-solving - Basic computer knowledge and typing - Customer-focused - Ability to work effectively in a rk TimingsnnMonday to Friday: 9:00 AM - 6:00 PMnSaturday: Half DaynSunday: Weekly OffnnLocationnnPalred Technologies, Road No. 12, Banjara Hills, Hyderabad

• Experience

  0 - 1 Years

• No. of Openings

  4

• Education

  Graduate

• Role

  Customer Care Consultant

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office