we are looking for a customer service executive who can support us with customer service and telesales at our head office.
job description:
serve customers by
determining customer requirements
answering inquiries & resolving issues if any
sell additional services
fulfill requests & maintain the database
desired candidate profile:
mandatory fluency in (tamil, telugu & english, hindi)
6month-2 years exp in customer service experience; preferably in voice or retail process.
data entry skills, listening skills, problem solving.
skills: customer service, inbound, outbound call center
typing: 24
covid-19 considerations:
all the necessary safety equipment such as masks, gloves, sanitizers, and jackets are provided for every employee.
job type: full-time
experience:
customer service executive: 1 year (required)
education:
diploma (required)
location:
hyderabad, telangana (required)
call centre experience:
inbound calls (preferred)
outbound calls (preferred)