Job Description

Description

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

Contact potential or existing customers to inform them about a product or service using scripts

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the companys reputation

Go the extra mile to meet sales quota and facilitate future sales

Keep records of calls and sales and note useful information

Requirements

Proven experience as telesales representative or other sales/customer service role

Proven track record of successfully meeting sales quota preferably over the phone

Good knowledge of relevant computer programs (. CRM software) and telephone systems

Ability to learn about products and services and describe/explain them to prospects

Excellent knowledge of English

Excellent communication and interpersonal skills

Cool-tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address complaints

Experience : 3 - 8 Years

No. of Openings : 5

Education : Any Bachelor Degree

Role : TeleSales Specialist

Industry Type : Telecom / ISP

Gender : [ Male / Female ]

Job Country : India

About Gtelecom

The Network Administrator is responsible for designing, deploying and supporting network infrastructure. The responsibilities and day-to-day tasks can vary significantly and may include interfacing with both internal and external clientele. As part of the IT Operations team, the Network Administrator may be called upon to assist with issues that are not strictly network related. The Network Administrator is responsible for the entire network infrastructure, including both Internal and customer-facing networks (ISP).



Job Description:
The Network Administrator will work directly with team members from IT as well as different functional areas throughout the organization
Network infrastructure planning - including designing and deploying network solutions for a variety of use-cases, address management and subnetting
Administration of all Network gear including Cisco ASR Routers, Cisco Catalyst Switches, HP ProCurve switches, Dell Force10 and others
Experience in designing Highly Available networks
Strong VLAN Management Knowledge and Experience (Layer 2 and 3)
PPPoE Administration Experience a plus & BGP Experience
Knowledge and experience of general application protocols such as DNS, SNMP, SSH, FTP, etc.
Experience with virtualized networking technologies and related storage networking protocols
Network monitoring and response
Strong analytic support skills
Configuration management
Excellent Communication Skills
Ability to work independently or as a team player. Most projects will involve collaboration and working with other staff from the IT Operations team. Communication and willing to work as part of a team is essential
Must be self-motivated, energetic, and have a passion for technology!
Ability to drive to sites within the Northwest region
Participation in an on-call rotation is required, as well as off-hours and weekend work as needed
Experience with ISP/Telco is a must.
VoIP Experience a plus
Demonstrated expertise in the area of network
Read More...

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