Array ( [0] => customer-care-executive [1] => navi-mumbai ) Customer Care Executive Graduate Experience Jobs in Navi Mumbai
32

Customer Care Executive Graduate Experience Jobs in Navi Mumbai

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  • 3 - 9 yrs
  • Ghansoli Navi Mumbai
Customer Care Communication Customer Service International BPO Customer Handling Customer Communication Call Center Customer Support
We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.
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  • 2 - 5 yrs
  • 5.0 Lac/Yr
  • Navi Mumbai
CRM Sales Customer Handling Order Processing Sample Coordinator
Job Responsibilities :-Ticketing SystemsHelpdesk SoftwareCRM TicketingBitrix24Service Request HandlingProcess & CoordinationIssue TrackingComplaint ManagementInternal Ticket CoordinationSLA MonitoringFollow-up & Closure TrackingCross-Functional CoordinationSupport RoleSales Support TicketingOperations SupportCustomer Support CoordinationBack-office Ticket ManagementInside Sales CoordinatorBusiness Development SupportCRM & Sales Analyst (Junior)CRM SoftwareSales ProposalsQuotation PreparationPrice QuotationOrder VerificationSales DocumentationSample Order ProcessingKey SkillsTicket Assignment, Ticket Management, Bitrix24, CRM Ticketing, Task Allocation, SLA Monitoring, Internal Coordination, Follow-ups, MIS ReportingPreferred candidates from Herbal / Ayurvedic / Nutraceutical / Food Ingredient manufacturing companies with exposure to B2B sales support, CRM handling, ticket assignment, order processing, and sales coordination.
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  • 1 - 2 yrs
  • Navi Mumbai
Microsoft Office Customer Service Transport Operations Strategic Communication
Responsible for making reservations in the car rental software. billing, coordination with suppliers and administrative functions related to car rental operations.Prior car rental experience will be preferred. - Good working knowledge of Microsoft Excel and Microsoft Outlook is desired.Provide outstanding customer service and respond quickly to needs and complaints.Communicating with customers to answer questions and address concerns about their reservations or rental vehicles. Capable of handling drivers and vendors query. Ensure to receive all phone calls from drivers any hour in day/night.Ensure to track routes to assure on time service.Esure vehicle reaches on time for pickup/drop as per fixed schedules.Ensure that the vehicle is maintained well in terms of cleanliness & basic safety standards.Greeted customers & Provide outstanding customer service at all times.Maintained a positive attitude and professional demeanour at all times.Aggressively pursued reservation bookingsSkills Should have good Oral, written communication and listening skills. Should be an effective communicator, fluent with what he/she is speaking. Should be a computer literate. (Proficient in MS office). Should have the ability to handle multiple calls simultaneously. Should be able to multi-task and be able to manage time effectively Should provide most accurate information into the portal and to customer Good interpersonal and problem-solving skills. Should be flexible enough to adapt to any environment or changes happening in the work. Should be patient enough and quite motivated towards learning new things and execute it effectively on day-to-day basis. Should be able to adapt to interacting with any client and should have good listening skills to validate the data and troubleshoot.
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Telephone Handling Customer Service Receptionist Activities Interpersonal Skills Coordination Skills Front Desk Presentable
Apeejay Education requires Front Office cum Admission Counsellor for its School located at Navi Mumbai.Summary of Job : The incumbent will be the first point of contact . She will be responsible for handling walk-ins (Parents/visitors), attending calls, queries, managing the front office etc.Job Responsibilities:Providing administrative support to school principals by managing various administrative activities and follow ups ad requiredCoordinating school events such as parent meetings, school plays, and field tripsCollecting and distributing mail and messages to teachers and staff membersMaintaining visitor Registers, answering their queries and keeping record .Ensure Regular follow up happens on queries and updating in recordTransferrin calls to appropriate department.Receiving, processing, and responding to admin related paperwork such as enrollment forms, disciplinary notices, and letters from parents or guardiansResponsible for keeping all the stationary items up to dateResponsible for upkeep of Reception AreaADMISSIONS:-Cold Calling / converting walk in leads to admissionsRegular follow up with parents and updating the tracker on regular basisFixing up appointments with Principal for further closureDaily updating on CRM softwareJob Knowledge (Prerequisite)Proven working experience as a Front Office & admission counsellorConvincing abilitiesExcellent interpersonal skillsAptitude in decision-makingHandling EPABX systemIf interested, please email your cv at taranmeet.kaur@apeejay.com .
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Good Communication Skills Customer Relationship Outbound Calling Customer Support International BPO Customer Service Customer Communication
Chandivali, MumbaiAny Graduate 10+2+3Min 6 Month of experience20-25 daysVoice & Written versant,19900 to 21500 K in handExcellent English CommunicationDay Shift5 days Working & 2 rotational week-of
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Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate needs to handle customer queries and service related issues
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Customer Relationship Outbound Calling Customer Service Customer Management Cold Calling International BPO Customer Support Customer Care Customer Communication Customer Handling Call Center
Mumbai, Bhayander
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  • 1 - 3 yrs
  • Navi Mumbai
Customer Care Customer Service International Call Center Inbound Customer Service Voice Process BPO Executive
We are looking for 10 Customers Service Executive Posts in Navi Mumbai with deep knowledge in customer care,customer service,international call center, Inbound Customer Service,Voice Process,BPO Executive and Required Educational Qualification is : Higher Secondary, B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree
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Customer Service Executive

Hy Fly Consultancy

  • 3 - 4 yrs
  • 6.0 Lac/Yr
  • Navi Mumbai
Customer Care Executive Outbound Sales
Looking candidate with good communication skills and experience in BPO Banking customer service role.
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  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Navi Mumbai
Switching Hardware Networking
We have urgent openings Health Care Process.Immediate joining/WFOGraduate/UndergraduateExperience/Fresher Both can apply.General Shifts/Week off (Sunday Fixed OFF) 25k CTCMinimum 12th Pass required.
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Customer Care Executive Domestic Voice Process
Hiring For Voice Customer Services Telgu, Tamil, Malayalam , Kannada QUALIFICATION :- 12TH PASS & ABOVESHIFT TIME :- DAY SHIFTSALARY :- 14K TO 20K DEPEND ON UP INTERVIEWGOOD COMMSS SKILLSONLY MUMBAI CANDIDATE
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Cold Calling Convincing Power Negotiation Skills Customer Sales Executive Customer Sales Representative Outbound Sales Outbound Voice Process Inbound Sales Inbound Customer Service Outbound Calling Sales Voice Process CRM Executive Microsoft Office C
Company Profile-Tech clinic connect Pvt ltd is a leading healthcare technology company dedicated to transforming the industry through innovative solutions. Our cutting-edge products and services aim to enhance patient care, streamline operations, and improve overall healthcare outcomes. We are seeking a dynamic and experienced sales executive to join our team and play a pivotal role in driving the success of our healthcare solutions. We are the largest chain of clinics in Maharashtra. We have 800 employees working with us.What you'll do-Responsibilities- Contacting potential and existing customers on the phone, by email, and in person.- Handling customer questions, inquiries, and complaints.- Preparing and sending quotes and proposals.- Managing the sales process through specific software programs.- Maintaining a CRM database.- Meeting daily, weekly, and monthly sales targets.- Participating in sales team meetings.Requirements:* Excellent customer service and sales skills.* Strong verbal and written communicator.* Excellent phone and presentation skills.* Proficiency in Microsoft Office, CRM, and sales software programs.* Good negotiation and problem-solving skills.Experience - 1-5 yrsWorking hours : 10am to 7pm ( 6 days working) Sat & Sun mandatory workingHoliday : Rotational off.Female Candidate onlyLanguages : Marathi , Hindi , Gujarati (Gujarati preferred)Job Types: Full-time, Permanent.Benefits- PFPay: 15,000.00 - 30,000.00 per monthWork Location: Navi Mumbai (nearby station)If you are interested please share your updated cv on anuja.ughadetechclinic.co.in
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Customer Service Executive (Female)

Speedtek Express Services

  • 3 - 9 yrs
  • 2.8 Lac/Yr
  • Rabale Navi Mumbai
Customer Communication Mailing Microsoft Excel Outlook CRM Customer Service Representative English Communication Skills
Hiring for Customer Support Executive for Courier & Logistic Firm at Rabale.Skills - Good Written and spoken English.Good Mailing in outlookMicrosoft ExcelJob Description -* Handling Customer Complaints.* Maintaining Good Communication with clients and customers.* Solving customer complaints on time.* Booking Shipments.* Checking documentation of shipments.
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Sales Executive Navi Mumbai (Full Time)

Satvam Consulting Private Limited

  • 1 - 5 yrs
  • Navi Mumbai
Sales Fmcg Sales Executive Business Development Executive Sales Executive Customer Care Consultant Walk in
Sales Executive Navi MumbaiCompany: Leading manufacturing company in Navi Mumbai.Job Description: Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Business meetings with prospective clients Promote the companys products/services addressing or predicting clients objectives Keep records of sales, revenue, invoices etc. Provide trustworthy feedback and after-sales support Build long-term relationships with new and existing customers Requirements Required Skills- Sales, communications skills, MS OFFICE, negotiation skills, time management.Qualification: Any graduateExperience: 1-4 years Experience in Sales or customer support will be added advantage.Note: candidate should have 2 wheeler is mandatoryRegardsGeeta
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Customer Care Customer Support Telecalling Telesales BPO Customer Service
We have multiple openings for BPO sectors like Telecalling inbound, outbound, sales and collection HSC fresher & Minimum 6 mon exp in BPO Graduate fresher & Minimum 6 mon exp in BPO Need Good Communication skillsLocations - Thane, Airoli, Ghansoli & Malad
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Business Development Executive

Pestermite Control Solutions

  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Kharghar Navi Mumbai
Computer Operating Skills. Excellent Customer Service Skill Business Development
Hiring for 2 Business Development Jobs in office no c/24 Shah Alpine sector 6 kharghar navi mumbai-410210,Must Have Basic Computer Operating Skills. Excellent Customer Service Skills., with minimum 1 Year Experience,Required Educational Qualification is : B.A with Good knowledge in Must Have Basic Computer Operating Skills. Excellent Customer Service Skills. etc.
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  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Navi Mumbai
Communication Skills Good Grammer Typing Skills Customer Handling Sales Executive
We are the leading company in our industry in the Interior Designing area in Mumbai and Navi Mumbai . We're pleased to have a best rating from our employees. We are hiring an experienced Customer Service Sales to help us keep growing. If you're dedicated and ambitious, Unique interior is an excellent place to grow your career. Don't hesitate to apply.Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at easeMaintain a neat and clean appearance to represent a positive image of the company and its brand at all timesParticipate in training and professional development and put new skills to immediate and meaningful useFamiliarize yourself with current information about services and products available for customersAccurately record customer demographics, sales orders, or other information digitally or in written formCommunicate with clients in English or other local languages or refer them to a capable member of the teamresolving customer queries, recommending solutions and guiding product users through features and functionalities.
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Customer Care Executive

Hexaware Technologies

  • 1 - 5 yrs
  • Ghansoli Navi Mumbai
Excellent Communication Problem Solving Attitude Customer Care
Visa Application is an international customer service wherein the Employees are responsible to handle the Inbound and Outbound calls of the customers. Solve their doubts and provide solution to their queries. This is a blended process. Employee has to respond to customer inquiries via email & telephone and ensure customer satisfaction. Ratio: 80% Calls and 20% emails.Job Description:A. Roles & Responsibilities Executives are responsible for following these procedures: Handle Inbound and Outbound calls. Handle Email transactions. Schedule appointment of Applicants for Documentation and biometrics. Check the status of the applied VISA. Renew the Visa of the applicants staying Abroad. Handle the queries and complaints regarding VISA. Collection and dispatch status of Passports. B. Other Activities Provide quick and effective resolution to customer's query. Display empathy and concern towards applicants Create WOW experience. Eligibility: 1 year Experience in International Voice process. Good Communication and Writing skills. Multitasking ability.Technical Competencies: Typing speed 25 to 30wpm with 90% accuracy. Hands on experience on working with Microsoft Office applications Word, Excel, Access and PowerPoint. Should be able to work on multiple applications simultaneously. Be fluent and clear in speech. Soft Skills: (Language) English Qualification: Graduates and Undergraduates Working Days: 5 days (Saturday, Sunday off). Timings: 1st Shift: 6:30pm/3:30am 2nd Shift: 9:30pm/6:30am
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Fluent English Good English Communication Good Communication
Dear Candidate,Hexaware Technologies Hiring for Customer Service Executive!!!!About Hexaware:Hexaware Technologies, founded in 1990, is an information technology and business services company based in Navi Mumbai, India. Hexaware Technologies is an information technology (IT) and business services company based in Navi Mumbai, India. It was founded in 1990 by Atul Nishar.Hexaware is a global leader and the fastest growing next-generation provider of IT, BPO and consulting services. We transform how IT services are delivered; and are on our journey to be the first IT services company in the world where half the workforce is digital.Role: Customer Service ExecutiveJob Location: Ghansoli, Navi Mumbai.Qualification: Minimum HSC or GraduationSalary: Depending on last drawn & experience.Skills & Responsibilities:BPO experience Mandatory.Freshers can apply.Good communication skills.Fluency in EnglishBoundary Criteria:Ghatkoper to AmbernathThane to PanvelPanvel to ChemburBenefits:PFESICPersonal InsurancePlease note it is work from office.Regards,Hexaware Technologies
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Customer Service Advisor (Female)

V5 Global Services Pvt Ltd

Customers Handling English Sales Executive Advisor Customer Service
Role - Customer Relationship Officer , Customer Care Executive , Store Promoter , Broadband Sales Executive Qualification - GraduateExperience - Experience & Fresher both can applySalary - 18k to 30k Interview Depend On Interview + IncentiveAge Limit - Below 35Location - All over Mumbai
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