Customer Support Executive Job Vacancies in Navi Mumbai

Job Title: Customer Service Executive - Post Sales & Customer SupportLocation: Pushpak Nagar, Navi MumbaiSalary: 20,000 - 30,000 per monthExperience: 1-2 yearsIndustry: Real EstateEmployment Type: Full-timeJob Summary:We are looking for a Customer Service Executive to handle post-sales customer support for our real estate projects. The candidate will be responsible for managing customer queries, cancellation requests, part-payment follow-ups, documentation, and coordination with internal teams to ensure a smooth customer experience.Key Responsibilities:Handle post-sales customer queries related to bookings, payments, cancellations, and documentation.Coordinate with customers regarding part payments, outstanding amounts, and payment schedules.Manage cancellation requests and coordinate with the concerned departments for further processing.Follow up with customers for pending payments and required documents.Maintain accurate records of customer interactions, payments, requests, and follow-ups.Coordinate with the Sales, Accounts, CRM, and Legal teams for timely resolution of customer issues.Provide regular updates to customers regarding their requests and payment status.Handle customer calls professionally and resolve issues within defined timelines.Maintain strong customer relationships and ensure a positive post-sales experience.Prepare follow-up reports and update customer information in CRM/internal systems.Requirements:1-2 years of experience in customer service, CRM, telecalling, or post-sales support.Experience in the real estate industry will be preferred.Good communication skills in English and Hindi; Marathi will be an advantage.Good follow-up and coordination skills.Basic knowledge of MS Office and CRM systems.Ability to handle customer queries professionally and patiently.Candidates who are target-oriented and comfortable with regular customer follow-ups are preferred.Salary: 20,000 - 30,000 per month, based on experience and skills.Job Location: Pushpak Nagar, Navi MumbaiContact HR Prajakta

As a Customer Care Executive, you will be the voice of the company, assisting customers with their inquiries and providing them with exceptional service. This role is open to fresh graduates who have completed their 12th grade and is a full-time work-from-home position based in Navi Mumbai.Key Responsibilities:- Customer Support: Assist customers via phone, email, or chat, answering their questions and resolving issues with a friendly approach.- Product Knowledge: Gain understanding of our products and services to effectively communicate features and benefits to customers.- Issue Resolution: Identify customer problems and provide solutions promptly, ensuring customer satisfaction and retention.- Feedback Collection: Gather customer feedback and suggestions, reporting them to improve service quality and customer satisfaction.Required Skills and Expectations:Candidates must possess excellent written and verbal communication skills. A patient and empathetic attitude when dealing with customers is essential. Strong problem-solving abilities are expected to tackle a variety of inquiries efficiently. Proficiency in using computers and handling multiple tasks simultaneously is also required. Freshers are welcome, so enthusiasm to learn and a positive attitude are important for success in this role. A willingness to adapt to new processes and technology is essential, as is the ability to work independently in a remote environment.

We are looking for a proactive and detail oriented Customer Executive Support to assist in freight forwarding operations, logistics. The roles involves shipment coordination, documentation support, Client communication and maintaining operational records to ensure smooth execution of export processes.

Role: Customer Support Executive (Voice & Chat) Location: Navi Mumbai Shift: Rotational 5 Days Working 2 Rotational Offs Perks: Both Side Cab Facility

We are looking for a Customer Support Executive to join our team in Vashi, Navi Mumbai. This entry-level position is ideal for recent graduates or individuals with limited experience who are eager to begin their career in customer service.Key Responsibilities:- Respond to Customer Inquiries: Engage with customers via phone, email, or chat to address their questions and concerns promptly and professionally. Ensure that every interaction enhances customer satisfaction.- Provide Product Information: Offer detailed information about our products and services, guiding customers to make informed decisions that meet their needs.- Resolve Issues: Identify and troubleshoot customer issues, aiming for quick resolutions to foster positive relationships and retention.- Maintain Records: Keep accurate and up-to-date records of customer interactions, feedback, and resolutions in our system, assisting in the improvement of our services.- Collaborate with Teams: Work closely with other departments, sharing custom

We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- Resolve Issues: Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- Provide Product Information: Educate customers on our products and services, helping them make informed decisions based on their needs.- Collaborate with Teams: Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.Required Skills and Expectations:Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.

Hiring Customer Support Executive (Sales Process)Location: Ghansoli, Navi MumbaiSalary: 17,000 - 20,000 + IncentivesWork from OfficeRoles:- Make outbound calls to customers- Explain services and offers- Generate leads and support salesRequirements:- Fluent in Odia / Bengali / Assamese / Hindi / Marathi (any one)- 12th pass or above- Fresher & experienced both can apply- Basic computer knowledge- Good communication skillsImmediate joiners preferred.

Provide end-to-end sales coordination by following up on leads through calls, emails, WhatsApp, and digital platforms. Manage CRM records, track inquiries from various sources, schedule meetings and site visits for the sales team, and ensure timely follow-ups to support lead conversion and business growth.

Role Overview:We are seeking a motivated and customer-focused individual to join our Customer Support team. The role involves handling inbound customer queries related to in-warranty and out-of-warranty services, exception handling, and providing timely resolutions through voice and non-voice channels. This is a process-driven role requiring strong communication, empathy, and problem-solving skills.Key Responsibilities:Handle customer inquiries via phone, email, and other platforms in a timely, professional, and accurate manner.Manage queries related to in-warranty, out-of-warranty, and exception scenarios.Accurately log all interactions in the internal CRM or designated system.Consistently meet individual KPIs, including quality, response time, and customer satisfaction.Adhere to internal customer service processes and compliance standards.Work collaboratively with internal teams to resolve customer issues when required.Key Competencies:Excellent communication skills in: English, Hindi, Telugu, Tamil.Strong customer-centric attitude and ability to handle challenging situations calmly.Basic technical understanding to explain and troubleshoot general product/service issues.Attention to detail and accuracy in data entry and reporting.Eligibility Criteria:Education: Higher Secondary (12th Pass) and above.Experience: Minimum 6 months in customer service or BPO/call center.Work Hours: 9-hour rotational shifts, including weekends (week-offs on rotation).Additional Info: We need Hin/Eng, Tamil, Telegu and Kannada

We're Hiring: Customer Service (Voice Process)Hexaware is looking for enthusiastic professionals to join our Customer Service Domestic Voice Process team. What Were Looking For:Excellent English communication skillsMinimum Qualification: 12th Pass/GraduatePrior BPO experience preferred/Freshers Can ApplyMust reside within Hexawares location boundaries (see below) Compensation & Benefits:Work Mode: Work From OfficeSalary: Freshers - 14k/15k Experience 18k/20kWorking Days: 5 Days (Weekends Off)Shift Window: 8:00 AM 5:00 PM (Fixed Shift) Selection Process:1. HR Round2. Operations Round Important:All previous employment documents are mandatory. Location Boundaries (Only applicants residing here will be considered):Ambernath Ghatkopar (Central Line)Thane Panvel (Trans Harbour)Vashi Chembur (Harbour Line) Interested? Lets Connect!Contact: 8657971384 Email: JuiliD@hexaware.com

You will be responsible for providing excellent customer service through outbound calling, addressing customer queries, resolving issues, and communicating effectively. As a Customer Service Executive, you will handle customer interactions professionally and efficiently in a call center environment. The role requires strong communication skills, patience, and the ability to handle customer concerns with empathy and accuracy. Candidates must be 12th pass with a positive attitude towards customer care. This is a full-time position based in Navi Mumbai, with the requirement to work from the office.

Greet clients and visitors with a positive, helpful attitude.Assisting clients in finding their way around the office.Announcing clients as necessary.Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.Preparing meeting and training rooms.Answering phones in a professional manner, and routing calls as necessary.Assisting colleagues with administrative tasks.Performing ad-hoc administrative duties.Answering, forwarding, and screening phone calls.Sorting and distributing mail.Hiring, managing, and developing the junior administrative team.Provide excellent customer service.Scheduling appointments.

Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894

Urgent Openings Kotak 811 (Sales Process)Qualification: HSC / GraduatesFreshers can applyGood Hindi communication and average English requiredSalary: 15,000 in-hand + incentivesRotational week offLocation: Thane, Dhokali NakaTwo rounds of interviewInterested candidates can apply immediately. Contact On: HR Pratiksha - 8698488197 (Call /WhatsApp)

We have vacant of 100 Customer Support Executive Jobs in Navi Mumbai, for Freshers Educational Qualification : 12th Pass, Other Bachelor Degree Skill Customer Relationship, Customer Service etc.

Desired Candidate ProfileGraduate/Undergraduate candidates can Apply.Inbound/Outbound/Customer Service/Sales process.BFSI and Technical process.1-5 years of experience in tele sales or related field (outbound calling).Strong knowledge of domestic BPO processes, including outbound sales and telemarketing.Roles and ResponsibilitiesMake outbound calls to potential customers to generate leads and convert them into paying clients.Utilize strong communication skills to build rapport with clients over the phone.Identify customer needs and provide solutions through effective sales pitches.Meet daily/weekly targets set by management for call volume, conversion rates, and revenue generation.Maintain accurate records of all interactions with customers using CRM software.Role: Customer Service & Sales ExecutiveIndustry Type: BPODepartment: BFSI, Investments & TradingEmployment Type: Full Time, PermanentRole Category: General Insurance/ Mutual FundRole: BFSI, Investments & Trading - OtherIndustry Type: BPM / BPODepartment: BFSI, Investments & TradingEmployment Type: Full Time, PermanentRole Category: BFSI, Investments & Trading - OtherEducationUG: Any Graduate

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Company Name: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceIndustry: BPO / Customer ServiceJob Location: Ghansoli, Navi Mumbai, MaharashtraWork Mode: Work from Office (Onsite)Job Role: Customer Service ExecutiveKey Responsibilities:Handle inbound customer queries and concerns professionally and efficiently.Provide accurate information related to products and services.Log and escalate issues as necessary for quick resolution.Maintain call quality standards and customer satisfaction metrics.Job Details:Job Type: Full-timeShift Timings: Rotational Day Shifts08:00 AM to 05:00 PM09:00 AM to 06:00 PM10:00 AM to 07:00 PM11:00 AM to 08:00 PMWeek Off: RotationalSalary:16,000/- in-hand (Non-Lingual)18,000/- in-hand (Lingual)Incentives: Performance-based incentives availableGender: Male & Female (Both can apply)Age Limit: 18 to 34 yearsEligibility Criteria:Education: 12th Pass / GraduateExperience:FresherOR Minimum 6 months of experience in BPO/Customer ServiceLanguage Requirements:Good English CommunicationBasic communication acceptable for candidates with linguistic capabilitiesInterview Process:Mode: Face-to-FaceTimings: 11:00 AM to 05:00 PMDays: Monday to SaturdayVenue Address:Building No A-8, Sector No 1, Plot No BP-2, TTC Industrial Area, Ghansoli MBP,Near MTNL Office, Mahape, Navi Mumbai 400710

Job Title: Customer Service Executive (Full-Time / Part-Time)Company: One Point One SolutionsProcess: SBI Renewal / JFL (Dominos) / Gynoveda (Inbound Process)Location: C/42, Pawane Village Rd, TTC Industrial Area, MIDC, Turbhe, Navi Mumbai 400705Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-Time / Part-TimeShift Timing:Rotational / Day Shifts:9:30 AM 6:30 PM11:00 AM 11:00 PM (Any 9 hours rotational)9:00 AM 9:00 PM (Any 9 hours rotational)Work Days: Monday to SaturdayWeekly Off: 1 Rotational OffInterview Mode: Face-to-FaceInterview Time: 10:00 AM 05:00 PMJob Description:One Point One Solutions is hiring Customer Service Executives for inbound processes across banking, QSR, and wellness segments. The role involves handling customer inquiries, renewals, and support in regional or English languages.Key Responsibilities:Attend inbound customer calls and resolve queries efficiently.Maintain professional communication and ensure high customer satisfaction.Record details and follow standard operating procedures.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Fresher / Minimum 6 months BPO experience.Age Limit: 18 to 35 years.Gender: Male & Female candidates eligible.Language Requirement:Average to good English communicationOR good communication in Tamil, Telugu, Kannada, Kokani, or GujaratiCompensation & Benefits:Salary: 7,000 21,000 (based on shift & language)Transportation: Pick-up & drop facility from Koparkhairane Station to Office and back

One Point One Solutions is hiring Customer Service Executives for inbound processes across banking, QSR, and wellness segments. The role involves handling customer inquiries, renewals, and support in regional or English languages.

Key Responsibilities (Based on Role):Handle inbound or outbound calls for sales, retention, insurance, or customer support.Persuade or assist customers with queries, renewals, collections, or complaints.Meet daily/weekly/monthly targets for sales or call quality.Maintain accurate customer records using CRM.Follow compliance guidelines and quality benchmarks.