Customer Care Executive Fresher Jobs in Chennai

As an Air Cargo Executive, you will play a vital role in ensuring the smooth transportation of goods by air. Your primary responsibilities include managing cargo logistics and coordinating between various departments.- **Cargo Booking and Coordination**: You will be responsible for processing cargo bookings, ensuring all necessary documentation is completed accurately. This includes liaising with customers and handling their inquiries.- **Documentation Management**: You will manage all shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations and facilitate the timely movement of cargo.- **Tracking Shipments**: You will track cargo shipments and provide customers with updates on their status, helping to resolve any issues that may arise during transit.- **Customer Interaction**: Building relationships with clients is essential. You will work closely with customers to understand their needs and deliver excellent service.- **Problem Solving**: You should be prepared to address any operational issues that may occur during the shipping process, working effectively to find solutions quickly.To succeed in this role, you should possess strong communication and organizational skills. Attention to detail is vital to ensure all processes run smoothly and accurately. Basic knowledge of air cargo operations and customs regulations is beneficial but not mandatory. A willingness to learn and adapt in a fast-paced environment is expected. A positive attitude and teamwork spirit will help in collaborating with colleagues and delivering exceptional service.

As a Customer Service Executive, you will play a crucial role in ensuring customer satisfaction and supporting the companys service goals. Your primary focus will be to assist customers with any inquiries or issues they may have.**Key Responsibilities:**- **Customer Assistance:** Engage with customers directly over phone, email, or in person to address their questions and concerns, ensuring they feel valued and heard.- **Problem Resolution:** Identify and provide solutions for customer issues, taking appropriate actions to resolve complaints promptly and effectively.- **Product Knowledge:** Maintain a thorough understanding of the companys products and services to provide accurate information and recommendations to customers.- **Documentation:** Accurately record and update customer interactions and feedback in the database, ensuring proper follow-up and tracking of inquiries.- **Team Collaboration:** Work closely with other departments to improve customer experience and escalate any significant issues when necessary.**Required Skills and Expectations:**A Diploma is required for this position. We are looking for freshers who possess strong communication skills in English and Tamil, allowing for clear interaction with customers. You should have a friendly demeanor, patience, and the ability to handle stressful situations calmly. Basic computer skills and familiarity with Microsoft Office is essential for managing customer records efficiently. The ideal candidate will be a team player, willing to learn, and committed to providing excellent service while working from our Chennai office.

Urgent Hiring For Air-TicketingInterview Timing - 10 am to 6 pmSalary Package - 30k to 35kJob Location - Chennai,Work Experience - Fresher & 3 years

Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate

Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.

What you'll do:Make outbound calls to customers/leadsExplain company products clearly Follow up with interested customersMaintain call recordsEligibility:12th & Any Degree Fresher & Experienced welcome Good communication in Tamil & Basic English Basic phone handling skillsTiming:9:30 AM - 6:30 PM (Monday to Saturday)Male & Female - Both eligible Age: 18 to 28Benefits:Fixed salary + Incentives Friendly work environment Growth opportunities

We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.

Aviation Customer Care Executive:ApplyWe are looking for a Customer Care Executive The role involves handling enquiries, maintaining accurate records in databases, spreadsheets, and internal systems, and providing excellent customer support. With a collaborative work environment and clear growth opportunities, the position offers an in-hand salary of 12,000 - 20,000 per month, based on experience and performance.

The Inside Sales Executive will be responsible for handling leads, communicating with customers in Hindi, and converting prospects into sales through effective follow-ups and pitching.Key Responsibilities:Handle inbound and outbound sales calls in HindiConvert leads into customers through effective sales pitchingMaintain regular follow-ups and customer engagementUpdate and manage leads in CRM systemsUnderstand customer requirements and provide suitable solutionsAchieve assigned sales targets and KPIsRequired Skills & Qualifications:Any Graduate / Undergraduate0-3 years of experience in inside sales / telecallingMandatory fluency in Hindi (Speak & Understand)Good communication and persuasion skillsBasic knowledge of sales process and customer handlingTarget-oriented and proactive approach

Job Overview:The Front Office Executive is the first point of contact for visitors, clients, and employees. This role involves managing reception, handling administrative tasks, and ensuring smooth office operations.Key Responsibilities:Greet and assist visitors, clients, and staff professionally.Manage phone calls, emails, and correspondence.Maintain office records, files, and documentation.Schedule appointments, meetings, and manage calendars.Support day-to-day administrative tasks and office operations.Coordinate with vendors and manage office supplies.Ensure front desk area is organized and presentable.Required Skills & Qualifications:Excellent verbal and written communication skills.Strong organizational and multitasking abilities.Proficiency in MS Office and office management software.Professional appearance and friendly demeanor.Basic problem-solving and customer service skills.

Were Hiring - Customer Relationship Executive (CRE) Zorrofit Location: Porur ( Office) Role Overview:Looking for a supportive and friendly person to handle existing clients, ensure smooth communication, and help them stay consistent in their fitness journey. Responsibilities: Handle client follow-ups and support calls (no sales) Assist clients with queries and program guidance Ensure client satisfaction and retention Coordinate with internal teams (nutritionists/trainers) Maintain client records in Excel/CRM Build strong relationships with clients Eligibility: Diploma & graduate Freshers & experienced can apply Good communication in Tamil & English Basic Excel knowledgeContact: HR Jacklin - 8925817958

We are looking for a Spares Executive to join our team in Chennai. The ideal candidate will have a diploma and should be open to candidates with 0 to 3 years of experience. This full-time role requires a male candidate who will work from the office.**Key Responsibilities:**- **Inventory Management:** Monitor and manage spare parts inventory to ensure adequate stock levels and prevent shortages.- **Order Processing:** Handle purchase orders for spare parts, ensuring timely and accurate ordering from suppliers.- **Supplier Coordination:** Communicate with suppliers to obtain quotes, confirm deliveries, and address any discrepancies or issues with orders.- **Documentation:** Maintain accurate records of all transactions related to spare parts, including order receipts and invoicing details.- **Quality Control:** Check the quality and specifications of incoming spare parts to ensure they meet company standards before they are stored or distributed.**Required Skills and Expectations:**The ideal candidate should be detail-oriented and possess strong organizational skills. Good communication skills are essential for interacting with suppliers and team members. A basic understanding of inventory management and procurement processes is a plus. Proficiency in using computers and handling office software is required. The candidate should be willing to learn quickly, work effectively in a team, and adapt to the fast-paced environment. A proactive attitude towards problem-solving and multitasking will be beneficial in this role.

As a Customer Support Executive, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions through various communication channels, ensuring accurate and timely responses.- **Resolve Issues:** Identify and troubleshoot customer problems, providing effective solutions to enhance customer satisfaction.- **Customer Feedback Management:** Collect and document customer feedback to help improve our products and services, ensuring that customer voices are heard.- **Maintain Records:** Keep detailed records of customer interactions and transactions, enabling better service and follow-up.- **Collaborate with Teams:** Work closely with other teams, such as sales and technical support, to resolve customer issues and enhance service delivery.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills, both verbal and written, with an ability to empathize and connect with customers. You should be detail-oriented and organized, ensuring that customer inquiries are logged and tracked accurately. Basic computer skills are essential, including familiarity with customer support software and Microsoft Office. A willingness to learn, adapt, and work in a team environment is crucial. We are looking for a proactive individual who can maintain a positive attitude even in challenging situations. Candidates should hold a minimum educational qualification of a high school diploma, with preference given to those with relevant customer service experience, even if limited.

We are seeking a dedicated Customer Support Executive to join our team in Arumbakkam, Chennai. This is an entry-level position for candidates with 0 to 1 year of experience. As a vital part of our customer service team, you will assist customers by addressing their inquiries and ensuring their satisfaction.Key Responsibilities:- Respond to customer inquiries: You will handle incoming calls and messages, providing timely and accurate responses to customer questions regarding our products and services.- Resolve issues: When customers face challenges, you will help identify and troubleshoot problems, ensuring a quick resolution to enhance their experience.- Maintain records: You will document customer interactions and maintain accurate records to help track the progress of inquiries and solutions provided.- Collaborate with team members: Working closely with your colleagues, you will share knowledge and insights to continually improve service delivery and customer satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong communication skills and a pleasant phone demeanor are essential for providing excellent customer service. You must be patient and adaptable, able to understand customer needs and offer appropriate solutions. Being a team player is important, as collaboration with others is key to efficiently addressing customer concerns. A commitment to continuous improvement and learning will help you thrive in this role.

Customer interactionsHandle incoming calls and respond to customer inquiries via phone, email, live chat, WhatsApp, and social media. Address a range of issues such as orders, payments, product features, services, and technical problems.Customer satisfactionEnsure to provide BEST IN CLASS EXPERIENCE and ensure customer satisfaction. This includes conducting customer satisfaction surveys, and handling complaints in a timely manner.Problem-solvingEfficiently resolving customer issues by utilizing product knowledge and spare parts information to provide effective solutions.QualityAs per Preethi Winning Formula Active listening, Patience, Care the Consumer, Clear communication, Technical troubleshooting, Interpersonal skills, Organizational skills, and IT competencies, etc.Communicate the customer issues with internal team / Lead for better resolutionDocumentationMaintaining records of customer interactions and resolutions, this may include collecting proper consumer data base and other reports like (Complaint Registration, Enquiries capture, Call Disposition, Trade Partner email call registration, MFI partner call registration, etc).TrainingHelping to develop team Mets through on-the-job training and capability development interventions, also learn more about New Launch products.SellingExplaining the benefits of a company's products or services and offers, promotions to customers, and convert the leads into sale.EmailsReplaying to customer mail quires with in derived time period (24 hrs).CommunicationInform all un-resolved complaints/issues with Consumer Care Lead with immediate for further actions.

Provide step-by-step guidance to customers to resolve issues or navigate products or services.Respond to customer inquiries through various communication channels, including phone, email and live chat.Address customer feedback and concerns with empathy and professionalismIdentify common customer issues and suggest improvements to enhance the customer experience.Calling valuable customers and generating leads.

Job Title: Renewal and Retention Executive Motor & Health InsuranceJob Summary:The Renewal and Retention Executive is responsible for managing the renewal process of motor insurance policies, retaining customers and ensuring customer satisfaction. The role involves proactive customer engagement, policy advising, and handling queries to maximize policy renewals and minimize customer churn.Key Responsibilities:1. Policy Renewal Management: Track and manage upcoming motor insurance policy renewals. Contact policyholders before expiration to discuss renewal options. Provide quotes for renewals and process policy renewals efficiently.2. Customer Retention & Relationship Management: Proactively engage with customers to ensure retention and renewal of policies. Address customer concerns and objections to prevent policy cancellations. Offer customized solutions and discounts (if applicable) to retain customers.3. Customer Service & Support: Respond to customer inquiries regarding policy terms, coverage, and pricing. Assist customers in understanding their policies and available benefits. Resolve complaints and escalations related to renewals and retention.4. Cross-Selling & Upselling: Identify opportunities to upsell or cross-sell additional motor insurance products. Educate customers on value-added services and policy enhancements.5. Data Management & Reporting: Maintain accurate customer records and update policyholder details. Generate reports on renewal rates, retention performance, and customer feedback.6. Compliance & Documentation: Ensure all renewals and retentions comply with regulatory requirements.Process necessary documentation for policy renewals and amendmentsAttractive Incentives will be provided Exp: 0-4 YearsNo of Positions: 10Location: Chennai(Nandanam)VenueKhivraj complex 2Ampera Diversity8th FloorAddress: 480, Anna Salai, Anna Nagar, Nandanam, Chennai, Tamil Nadu 600035Landk Mark Opp to Nandanam Metro SataionWalkin Date: 29th Jan till 13th Feb (Monday till Friday) Except sat &sunThanks,ChristopherHuman Resources TeamAmpera Diversity Pvt Ltd9840654527christopher@amperadei.com

We Are Hiring Customer Care Executive (Immediate Joiners)Great opportunity for job seekers!We are hiring Customer Care Executives for a reputed organization (iSON Experiences). Job Details:Role: Customer Care ExecutiveShift: General shift (9 hours)Qualification: Any GraduateSalary: 16,897 per month + Incentives (5,000 65,000)Working Days: 6 daysWeek Off: Rotational week offSkills Required: Good communication skills Job Location:IIFL Tower, 9th Floor,Kandhanchavadi, Chennai Joining:Immediate joiners preferred

Retail Sales Executive who is Interested or Experienced in Womens wear textile , Saree or Indo westerns , kurtis. Direct Customer Handling and counter sales. Freshers and Experienced both are Welcome.

Key ResponsibilitiesHandle inbound and outbound calls related to customer queries.Provide accurate information about financial products and services.Resolve customer issues promptly and professionally.Maintain records of customer interactions in the system.Follow up on customer concerns until resolution is achieved.Coordinate with internal departments for smooth service delivery.Meet daily/weekly targets related to calls, conversions, or service quality.Ensure high levels of customer satisfaction at all times.

As a Customer Care Executive in Chennai, you will play a vital role in ensuring customer satisfaction and providing excellent service. This full-time position is perfect for freshers who are eager to start their careers in customer support. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will answer customer questions and resolve issues through various channels such as phone, email, and chat to provide quick and effective support.- **Provide Product Information:** Educate customers about the companys products and services, helping them to understand how to use them effectively.- **Manage Customer Complaints:** Address and resolve complaints promptly and professionally, ensuring that customers feel valued and heard.- **Document Interactions:** Maintain accurate records of customer interactions and feedback to help improve processes and enhance service delivery.- **Collaborate with Team Members:** Work closely with other departments to ensure seamless communication and to resolve customer issues efficiently.**Required Skills and Expectations:**- Strong communication skills: You should be able to express yourself clearly and effectively both verbally and in writing.- Problem-solving abilities: You will need to think critically and provide solutions to customer issues promptly.- Customer-focused mindset: A genuine interest in helping customers and a commitment to providing exceptional service are essential.- Basic computer skills: Familiarity with common software applications and the ability to learn new systems quickly is important.- Team player: You should be able to work collaboratively with others and contribute positively to the team environment.

As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!

Key responsibilities:1. Handle ticket reservations: Assist customers in booking tickets for flights, ensuring accuracy in booking details and providing necessary information.2. Process ticket sales: Issue tickets, collect payments, and provide receipts to customers in a timely and efficient manner.3. Resolve customer inquiries: Address customer concerns and questions regarding ticketing, flight schedules, cancellations, and refunds.4. Coordinate with airlines: Communicate with airline representatives to check seat availability, confirm reservations, and manage ticketing procedures.5. Maintain booking records: Update and maintain accurate records of ticket sales, reservations, and customer information for future reference.Required skills and expectations:1. Strong communication skills: Ability to effectively communicate with customers, colleagues, and airline representatives in a clear and professional manner.2. Attention to detail: Demonstrate accuracy and precision in handling ticket reservations, sales transactions, and customer information.3. Basic computer skills: Proficiency in using ticketing software, online booking platforms, and Microsoft Office applications.4. Customer service orientation: Prioritize customer satisfaction, actively listen to customer needs, and provide solutions to their inquiries.5. Ability to work under pressure: Manage multiple tasks efficiently, handle customer inquiries promptly, and work effectively in a fast-paced environment.

Urgent Hiring For Ground Staff Air-Ticketing Job Location- Chennai Salary Package - 30 k to 35 k Interview Timing 10 am to 6 pmJob Profile - Ground Staff Air-Ticketing

Urgent Hiring For Ground Staff Airport interview Timing 10am to 6pmSalary Package 30000 to 35000Job Location All Over IndiaWork Experience Fresher Skills Data Entry Computer Operator Passport Cheking

We are looking for a motivated and detail-oriented Research-Based Sales Support Executive to identify potential clients through market research and convert them into business opportunities. The candidate will be responsible for researching companies, generating leads, and communicating with prospects to promote our products or services.

Job Openings for 50 Back Office Executive Jobs for Freshers in Thiruninravur, Chennai, having Educational qualification of : Diploma, Professional Degree with Good knowledge in Customer Care, Back Office Processing, Coordination Skills, Back End Processing, MS Office Word, Basic Computers, Computer Operations, Backend Process, Typing Skills, Basic Computer Skills, Data Entry, Backend etc.