241

Customer Care Executive Fresher Jobs in Chennai

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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Chennai
Microsoft Office Customer Service Accounting
We are a 25 years old Investment Management Company based in Chennai. We are looking for a dedicated Accounts Cum Admin Executive to join our team in Chennai. This role is suitable for recent graduates and individuals with up to three years of experience. The ideal candidate will support both accounting and administrative functions in a full-time office setting.Key Responsibilities:1. Accounting Support: Assist in managing day-to-day financial transactions, including bookkeeping, invoicing, and reconciling accounts to ensure accurate financial records.2. Administrative Tasks: Handle general administrative duties such as coordinating office supplies, maintaining files, and managing correspondence to ensure smooth office operations.3. Reports Generation: Generate Reports and mail it to the clients periodically and attend to their queries 4. Collaboration: Work closely with other team members, ensuring seamless communication and collaboration between departments to enhance productivity and operational efficiency.Required Skills and Expectations:The candidate should possess a graduate degree and demonstrate strong organizational skills paired with attention to detail. Proficiency in Microsoft Office applications is essential. Good communication skills, both verbal and written, are crucial for effective interaction with clients and colleagues . The ability to manage time efficiently and work under deadlines is necessary, alongside a willingness to learn and adapt in a dynamic environment.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Chennai
Customer Care Customer Relationship
Hiring - Customer Support Executive TCI Express Company: TCI Express Ltd. Location: Near Sri Sai Nagar, Chennai, madras controlling ,India CTC: upto 15,000 per month Timing: 9:30 AM - 6:00 PM Working Days: Monday to Saturday Experience: 0-2 yearsRole: Handle inbound & outbound customer calls Handle customer queries & complaints Track shipments and provide updates Coordinate with internal teams Maintain customer recordsRequirements: Good communication skills Basic computer knowledge Customer-handling skills 12th Pass / Graduate TCI Express: [www.tciexpress.in]Best Regards, Meena K Recruitment Consultant Right Select 84510 02383 [inforightselect@gmail.com] [www.linkedin.com/in/meenabhimani]
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Ground Staff Ground Hostess Ground Management Ground Operation Ground Handling Staff Air Ticketing Executive Airport Staff Airport Executive Airport Operation Airport Representative Airport Manager Airport Cargo Airport Supervisor Airport Ground Staff Airport Ticketing Customer Handling Executive
We are looking for dedicated individuals to join our team as Ground Staff in Chennai. This is a full-time position that requires a commitment to maintaining high standards of service.Key Responsibilities:- Customer Assistance: You will greet and assist passengers, ensuring they have a pleasant experience at the airport. This could involve guiding them to the right terminals and providing information about flights.- Check-in Support: You will help passengers during the check-in process, including managing baggage and verifying tickets to facilitate smooth boarding.- Baggage Handling: You are expected to handle passenger luggage carefully while ensuring it is loaded and unloaded efficiently, maintaining the airports operational flow.- Safety Compliance: You will follow all safety protocols and guidelines to ensure the safety of passengers and their belongings throughout their time at the airport.- Problem Resolution: In the event of issues or complaints, you will assist in addressing passengers concerns, ensuring they feel heard and valued.Required Skills and Expectations:Candidates should have completed at least 10th grade and have a willingness to learn and adapt. Having 0-6 years of experience may be beneficial, but freshers are also encouraged to apply. Strong communication skills and a friendly demeanor are essential, as you will be interacting with a diverse range of passengers. You should be able to work in a fast-paced environment and remain calm under pressure, demonstrating a team-oriented mindset and a positive attitude toward helping others.
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  • 0 - 2 yrs
  • 6.0 Lac/Yr
  • Chennai
Back Office Staff Data Entry Operator Passport Checking Ticket Checking Staff Man Management Ground Staff Executive Ticketing Executive Customer Care
We are urgently hiring for the role of Ground Staff Air-Ticketing Cabin Crew in Chennai, India. This full-time position is ideal for individuals with a passion for customer service and the aviation industry.Key responsibilities include managing passenger check-in processes, assisting with air-ticketing, and providing excellent customer service to travelers. You will be responsible for coordinating flight schedules, addressing passenger queries, and ensuring a smooth boarding process. Daily tasks may involve operating ticketing systems and collaborating with cabin crew to enhance the travel experience.Candidates are expected to possess communication skills, a strong customer service orientation, and the ability to work well in a team. An educational background of at least 10th grade is required. The role is suited for both freshers and those with up to two years of experience in customer service or a related field.Working hours will be from 10 AM to 6 PM, with the expectation of working from the office. This position requires a commitment to excellence in service delivery and a willingness to adapt to the dynamic environment of the aviation sector.Join us in making travel a delightful experience for all our passengers while building a rewarding career in the ground staff and cabin crew domain.
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  • Fresher
  • Chennai
Critical Thinking Quality Assurance Performance Metrics Workflow Optimization Problem Solving
Handle customer calls, emails, and chat inquiries professionally. provide accurate information and solutions to customers regarding products or services. Maintain good communication and build positive relationships with customers.
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Ground Staff Ground Handling Staff Ground Operations Staff Airport Representative Airport Manager Airport Executive Ticket Checking Staff Ticket Support Executive Passengers Handling Passenger Service Executive Customer Support Customer Care
We are looking for enthusiastic individuals to join our team as Ground Staff in Chennai. This full-time position is suitable for candidates with experience ranging from freshers to those with up to six years of experience. A minimum education of 10th pass is required.Key Responsibilities:- Customer Service: Assist passengers at the airport with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.- Baggage Handling: Manage the loading and unloading of luggage from aircraft, ensuring items are handled carefully and safely.- Ground Operations Support: Collaborate with team members to facilitate efficient ground operations, including aircraft preparation and turnaround.- Safety and Compliance: Adhere to all safety regulations and procedures to maintain a secure environment for passengers and staff.- Information Assistance: Provide passengers with information about flight schedules, gate changes, and airport services to enhance their travel experience.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility is important for ensuring safety and efficiency in operations. The ability to work in a fast-paced environment is essential, as is teamwork to meet the demands of the job. Candidates should be flexible with working hours, as this role may require shifts, including early mornings, late nights, or weekends. We welcome individuals who are proactive, customer-oriented, and ready to contribute positively to our team.
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  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Porur Chennai
Client Services Executive Customer Management
MCARE PRO WALK-IN INTERVIEWS! We're hiring for the following positions: Client CoordinatorInternational Voice Process (Night Shift)Non-Voice Process (Night Shift)Payment Posters ExperiencedNight Shift Cab Facility: Not provided Eligibility:Open to all Any graduate or non-graduate with strong English communication skillsLocation:Porur ChennaiWalk-in Interviews: Monday to Friday, from 8:30 PM onwardsKey Responsibilities:Handle inbound and outbound patient calls regarding appointments, cancellations, and general queriesVerify insurance details and assist with prior authorization processesEnsure strict adherence to HIPAA guidelines and maintain patient confidentialityProvide clear instructions for medical procedures and confirm scheduled appointmentsAccurately document call details and update patient records in the billing systemCollaborate with internal teams to resolve billing discrepancies and support claim processingShift Timings:Night Shift: 8:30 PM to 5:30 AM (Saturday Sunday Off!)Candidate Requirements:Excellent verbal communication in English with neutral accent (no mother tongue influence)Willingness to work night shifts consistentlyBasic computer literacy and ability to learn billing softwarePrior experience in medical billing or voice process is a plus, but not mandatoryStrong interpersonal skills and a customer-first attitudeWhy Join Us?Inclusive hiring Freshers and experienced candidates welcomeOpportunity to gain exposure to US healthcare processesSupportive team environment with training providedFixed weekend offs (Saturday & Sunday)Come join a growing team at Mcare Pro and build your career in the international medical billing industry!
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  • Fresher
  • 1.3 Lac/Yr
  • Chennai
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This role is perfect for freshers who are ready to start their careers in customer service from the comfort of their homes in Chennai.Key Responsibilities:- Responding to Customer Inquiries: You will handle incoming calls and messages from customers, providing clear and accurate information to address their needs effectively.- Resolving Issues: You will assist customers in troubleshooting problems, providing solutions, and ensuring their issues are resolved satisfactorily.- Maintaining Customer Records: You will be responsible for accurately documenting customer interactions and maintaining records, which helps in improving future service quality.- Providing Product Information: You will inform customers about our products and services, helping them make informed decisions and enhancing their experience.- Upselling when Appropriate: You may assist in promoting additional products or services based on customer needs to boost sales and improve the customer's overall experience.Required Skills and Expectations:- Excellent Communication Skills: You should be able to express ideas clearly and interact positively with customers over the phone and via chat.- Problem-Solving Ability: You must be able to think critically and come up with solutions quickly to assist customers with their issues.- Basic Computer Skills: Familiarity with using computers, software applications, and the internet is essential for managing customer inquiries efficiently.- Customer-Oriented Attitude: A positive demeanor and willingness to help customers is crucial in providing outstanding service.If you are eager to contribute to a dynamic team and grow your skills in customer service, we encourage you to apply!
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Jobs by Popular Location

  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Chennai
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calling Domestic BPO
We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- Customer Interaction: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - Issue Resolution: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- Product Knowledge: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- Documentation: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.
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  • 0 - 3 yrs
  • 7.0 Lac/Yr
  • Besant Nagar Chennai
Customer Relationship Customer Care Customer Service Customer Support
We are looking for a dedicated Customer Care Executive to join our team. In this role, you will be responsible for providing exceptional service to our customers while working from the comfort of your home. Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chats from customers, addressing their questions and concerns promptly and professionally.- Provide Product Information: Share detailed information about our products and services, helping customers make informed decisions.- Resolve Issues: Troubleshoot and resolve customer complaints effectively, ensuring a satisfactory outcome for both the customer and the company.- Maintain Records: Keep accurate records of customer interactions and transactions, ensuring all details are documented for future reference.- Follow Up: Proactively follow up with customers to ensure their issues are resolved and their needs are met.- Collaborate with Teams: Work closely with other departments to resolve customer issues and improve service delivery.Required Skills and Expectations:Applicants should possess excellent communication skills, both written and verbal, to convey information clearly and effectively. A friendly and patient demeanor is essential, as you will interact with diverse customers. Organizational skills are important for managing multiple inquiries and maintaining accurate records. Basic computer skills, including familiarity with customer relationship management (CRM) software, are necessary. A proactive attitude towards problem-solving and a willingness to learn will help you excel in this role. A high school diploma (12th pass) is required, and previous experience in customer service is a plus but not mandatory.
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Customer Care Executive - Chennai

Indira Manpower Consultancy

  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Chennai
BPO Customer Care Executive
Very urgent openings in Home appliances Work Location:Chennai (Velecherry) Customer care Executive: 6
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Female
  • Perungudi Chennai
Customer Relationship Customer Handling Inbound Calls
We are looking for a Customer Support Executive to join our team in Perungudi. In this full-time role, you will play a vital part in ensuring customer satisfaction by providing excellent support and assistance.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly to ensure a positive experience.- Resolve Issues: You will effectively troubleshoot customer problems and provide solutions, ensuring that issues are resolved in a timely manner to maintain customer trust.- Maintain Customer Records: You will update and manage customer information and interactions in our systems, ensuring data accuracy and confidentiality.- Provide Product Information: You will assist customers by providing detailed information about our products and services, helping them make informed decisions.- Follow Up with Customers: After resolving issues, you will follow up with customers to ensure satisfaction and gather feedback, which helps improve our service.Required Skills and Expectations:We are looking for candidates who are proactive and eager to learn, with strong communication skills, especially in English. You should possess a BA degree and have a positive attitude when dealing with customers. Previous experience in customer service is a plus, but we welcome fresh graduates as well. You must be adaptable to a fast-paced work environment and have good problem-solving abilities. Being a team player and showing empathy in customer interactions is essential.
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Customer Service Executive - Freshers

Appasamy Associates private limited

  • Fresher
  • 3.0 Lac/Yr
  • Chennai
Digital Communication
As a Customer Service Executive, you will play a crucial role in ensuring customer satisfaction and supporting the companys service goals. Your primary focus will be to assist customers with any inquiries or issues they may have.Key Responsibilities:- Customer Assistance: Engage with customers directly over phone, email, or in person to address their questions and concerns, ensuring they feel valued and heard.- Problem Resolution: Identify and provide solutions for customer issues, taking appropriate actions to resolve complaints promptly and effectively.- Product Knowledge: Maintain a thorough understanding of the companys products and services to provide accurate information and recommendations to customers.- Documentation: Accurately record and update customer interactions and feedback in the database, ensuring proper follow-up and tracking of inquiries.- Team Collaboration: Work closely with other departments to improve customer experience and escalate any significant issues when necessary.Required Skills and Expectations:A Diploma is required for this position. We are looking for freshers who possess strong communication skills in English and Tamil, allowing for clear interaction with customers. You should have a friendly demeanor, patience, and the ability to handle stressful situations calmly. Basic computer skills and familiarity with Microsoft Office is essential for managing customer records efficiently. The ideal candidate will be a team player, willing to learn, and committed to providing excellent service while working from our Chennai office.
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Looking For Customer Care Executive (Only Females)

NeoMotion Assistive Solutions Pvt.Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Madhavaram Chennai
Customer Relationship Customer Service Call Center Customer Communication
Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.
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Customer Care Executive (Freshers) Chennai

Treosss Hr Consultancy Services

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • Teynampet Chennai
Customer Relationship Customer Care Outbound Calling Customer Service Customer Support Customer Handling Customer Management Customer Communication
Urgent Hiring - Customer Support Executive (Regional Language Process) Role: Customer Support Executive Location: Teynampet, Chennai Languages Required: Tamil / Malayalam / Telugu / Kannada (Any One Mandatory) Qualification: 12th Pass / Any Graduate
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Customer Care Executive Jobs For Freshers - Chennai

Propel Finways Insurance Marketing Pvt Ltd

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Kodambakkam Chennai
Good Communication Sales
What you'll do:Make outbound calls to customers/leadsExplain company products clearly Follow up with interested customersMaintain call recordsEligibility:12th & Any Degree Fresher & Experienced welcome Good communication in Tamil & Basic English Basic phone handling skillsTiming:9:30 AM - 6:30 PM (Monday to Saturday)Male & Female - Both eligible Age: 18 to 28Benefits:Fixed salary + Incentives Friendly work environment Growth opportunities
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  • Fresher
  • 2.0 Lac/Yr
  • Chennai
Airport Customer Care Executive
Aviation Customer Care Executive:ApplyWe are looking for a Customer Care Executive The role involves handling enquiries, maintaining accurate records in databases, spreadsheets, and internal systems, and providing excellent customer support. With a collaborative work environment and clear growth opportunities, the position offers an in-hand salary of 12,000 - 20,000 per month, based on experience and performance.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling Good Communication Skills Chat Support Cold Calling Telephone Handling Inbound Calls
We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.Key Responsibilities:- Respond to Customer Inquiries: Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- Provide Product Information: Educate customers about our products and services, assisting them in making informed decisions.- Resolve Customer Issues: Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- Maintain Records: Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- Collaborate with Teams: Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.
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Front Office Executive Fresher

Arich infotech pvt. Ltd.

  • Fresher
  • Female
  • Chennai
Data Management Microsoft Office Customer Service Receptionist Activities Telephone Handling Convincing Power Written Communication Interpersonal Skills Front Desk Administrative Skills Basic Computer Skills Presentable
Job Overview:The Front Office Executive is the first point of contact for visitors, clients, and employees. This role involves managing reception, handling administrative tasks, and ensuring smooth office operations.Key Responsibilities:Greet and assist visitors, clients, and staff professionally.Manage phone calls, emails, and correspondence.Maintain office records, files, and documentation.Schedule appointments, meetings, and manage calendars.Support day-to-day administrative tasks and office operations.Coordinate with vendors and manage office supplies.Ensure front desk area is organized and presentable.Required Skills & Qualifications:Excellent verbal and written communication skills.Strong organizational and multitasking abilities.Proficiency in MS Office and office management software.Professional appearance and friendly demeanor.Basic problem-solving and customer service skills.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Porur Chennai
Strategic Communication Handling Customer Queries MS-excel Good Communication Skills Problem Management
Were Hiring - Customer Relationship Executive (CRE) Zorrofit Location: Porur ( Office) Role Overview:Looking for a supportive and friendly person to handle existing clients, ensure smooth communication, and help them stay consistent in their fitness journey. Responsibilities: Handle client follow-ups and support calls (no sales) Assist clients with queries and program guidance Ensure client satisfaction and retention Coordinate with internal teams (nutritionists/trainers) Maintain client records in Excel/CRM Build strong relationships with clients Eligibility: Diploma & graduate Freshers & experienced can apply Good communication in Tamil & English Basic Excel knowledgeContact: HR Jacklin - 8925817958
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  • 0 - 6 yrs
  • 15.0 Lac/Yr
  • Chennai
Air Hostess Flight Attendant Flight Steward Flight Supervisor Cabin Crew Cabin Attendant Ground Staff Air Traffic Controller Guest Service Officer Customer Relationship Executive
We are looking for enthusiastic and dedicated individuals to join our team as Air Hostesses in Chennai. In this role, you will play a crucial part in ensuring the safety and comfort of passengers during their journey.Key Responsibilities:- Passenger Safety: Your primary duty is to ensure the safety of all passengers by following safety protocols and conducting pre-flight checks.- Customer Service: You will assist passengers with their needs, answer questions, and provide a welcoming atmosphere throughout the flight.- Emergency Procedures: You must be trained in emergency procedures and demonstrate the ability to manage any situation calmly and efficiently.- Food and Beverage Service: You will serve meals and refreshments, ensuring that passengers have a pleasant experience during the flight.- Communication: You are responsible for communicating information about flight details, safety instructions, and handling passenger inquiries.Required Skills and Expectations:Candidates should possess excellent communication and interpersonal skills, allowing them to connect with people from diverse backgrounds. A positive attitude and a strong commitment to customer service are essential for this role. Teamwork is also important, as you will be collaborating closely with fellow crew members. Additionally, you must be adaptable and capable of working in a fast-paced environment. A minimum educational qualification of 12th grade is required, and prior experience in similar roles is an advantage but not mandatory, making it suitable for freshers and those with up to 6 years of experience.
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  • 0 - 6 yrs
  • 16.0 Lac/Yr
  • Chennai
Excellent Communication Interpersonal Skills Customer Support Hospitality Skills Problem Solving Manpower Handling Decision-Making Ability Teamwork Co-ordination Grooming Presentation Skills Ground Staff Cabin Crew Air Ticketing Executive Flight Attendant
Cabin Crew are responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide excellent customer service, conduct safety procedures, and handle in-flight emergencies when required.Key Responsibilities: Pre-Flight DutiesAttend pre-flight briefings with the captain and senior crewCheck safety equipment (life jackets, oxygen masks, emergency exits)Ensure cabin cleanliness and readinessVerify passenger seating and special requirements Passenger Safety & SecurityDemonstrate safety procedures before takeoffEnsure passengers follow safety regulations (seat belts, electronic devices)Monitor cabin throughout the flight for safety complianceHandle emergency situations (medical issues, turbulence, evacuation) In-Flight ServiceServe meals, snacks, and beveragesAssist passengers with their needs during the flightProvide a high level of hospitality and comfortHandle duty-free sales (if applicable) Customer ServiceWelcome passengers onboardAssist elderly, disabled passengers, and unaccompanied minorsAddress passenger queries and complaints professionallyMaintain a friendly and positive attitude at all times Post-Flight DutiesAssist passengers during disembarkationCheck cabin for lost itemsPrepare post-flight reportsEnsure cabin is clean and secure for the next flightRequired Skills:Excellent communication and interpersonal skillsStrong customer service and hospitality skillsAbility to remain calm under pressureProblem-solving and decision-making abilityTeamwork and coordinationGrooming and presentation skillsEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate (Hospitality/Aviation background is an advantage)Physical Requirements:Good height and weight proportion (as per airline standards)Clear skin and good eyesightAbility to swim (mandatory for most airlines)Physically fit and medically soundExperience:Freshers can applyPrior experience in hospitality/customer service is preferredSalary Range (India):Fresher: 25,000 - 50,000 per monthExperienced: 50,000 - 1,20,000+ per monthInternational airlines: Higher packages + allowances
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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Chennai
Air Cargo Air Cargo Executive Airport Cargo Cargo Executive Cargo Handling Staff Freight Forwarders Air Freight Freight Management Freight Manager Ground Staff Airport Operation Airport Manager Customer Relationship Customer Support Customer Care Associate
As an Air Cargo Executive, you will play a vital role in ensuring the smooth transportation of goods by air. Your primary responsibilities include managing cargo logistics and coordinating between various departments.- Cargo Booking and Coordination: You will be responsible for processing cargo bookings, ensuring all necessary documentation is completed accurately. This includes liaising with customers and handling their inquiries.- Documentation Management: You will manage all shipping documents, such as air waybills and customs declarations, to ensure compliance with regulations and facilitate the timely movement of cargo.- Tracking Shipments: You will track cargo shipments and provide customers with updates on their status, helping to resolve any issues that may arise during transit.- Customer Interaction: Building relationships with clients is essential. You will work closely with customers to understand their needs and deliver excellent service.- Problem Solving: You should be prepared to address any operational issues that may occur during the shipping process, working effectively to find solutions quickly.To succeed in this role, you should possess strong communication and organizational skills. Attention to detail is vital to ensure all processes run smoothly and accurately. Basic knowledge of air cargo operations and customs regulations is beneficial but not mandatory. A willingness to learn and adapt in a fast-paced environment is expected. A positive attitude and teamwork spirit will help in collaborating with colleagues and delivering exceptional service.
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  • Fresher
  • 3.3 Lac/Yr
  • Chennai
Communication Skills Interpersonal Skills
As a Customer Care Executive in Chennai, you will play a vital role in ensuring customer satisfaction and providing excellent service. This full-time position is perfect for freshers who are eager to start their careers in customer support. Key Responsibilities:- Respond to Customer Inquiries: You will answer customer questions and resolve issues through various channels such as phone, email, and chat to provide quick and effective support.- Provide Product Information: Educate customers about the companys products and services, helping them to understand how to use them effectively.- Manage Customer Complaints: Address and resolve complaints promptly and professionally, ensuring that customers feel valued and heard.- Document Interactions: Maintain accurate records of customer interactions and feedback to help improve processes and enhance service delivery.- Collaborate with Team Members: Work closely with other departments to ensure seamless communication and to resolve customer issues efficiently.Required Skills and Expectations:- Strong communication skills: You should be able to express yourself clearly and effectively both verbally and in writing.- Problem-solving abilities: You will need to think critically and provide solutions to customer issues promptly.- Customer-focused mindset: A genuine interest in helping customers and a commitment to providing exceptional service are essential.- Basic computer skills: Familiarity with common software applications and the ability to learn new systems quickly is important.- Team player: You should be able to work collaboratively with others and contribute positively to the team environment.
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  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Ayappakkam Chennai
Client Services Executive Customer Service Good Communication Skills Problem Solving Customer Management
Job Title: Client Coordinator - Voice ProcessIndustry: Medical BillingNature of Work: In / Out Bound Calls & SchedulingReports To: Supervisor / ManagerLocation: KL Towers, # 9807, 1st Floor, TNHB, Ayapakkam Main Rd, Ayapakkam, Ch-77Terms: Full TimeRequirements: Night Shift (Mon-Fri)Job Summary: Handle inbound and outbound calls professionally and efficiently, addressing patient queries and concerns regarding appointments, medication, prior authorization, etc. As part of our Scheduling Team, you will be assisting patients in making, altering, and canceling medical appointments, ensuring patients have access to the services and treatments they need.You should be helpful and courteous when answering telephone calls.About the Role: Answer patient calls, field questions, and assist patients in making new medical appointments, follow-up appointments, cancellations, etc. Change or cancel appointments as necessary. Accurately note all patient information according to confidentiality standards and HIPAA requirements. Verifying patients insurance details like eligibility / verify the prior authorization. Answering patients questions regarding basic medical tests and procedures. Providing instructions to patients to ensure that they are prepared for examinations and procedures. Confirming patient appointments. Courteously receiving incoming telephone calls and taking messages as needed. Route calls to the appropriate department or individual.Salary Range: 25K 35K Salary for the right candidate is not a constraintNo of Openings: 4 5 VacanciesAbout us: We are a team of experienced healthcare professionals dedicated to providing highquality, compassionate care to individuals and healthcare providers in the United States.Person Specification: A thorough understanding patient service. Excellent English communication with neutral accent. A good working knowledge of computers and experience in software handling. Good typing skills. Punctuality and regularity towards work. Professional and positive attitude. A strong desire to grow along with the company.Candidate Requirements: Education to degree level or equivalent with 2 years experience in an International Voice Process.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Support Customer Service Customer Handling Telephone Handling Good Communication Skills BPO Voice Domestic BPO Chat Support Cold Calling
As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.Key Responsibilities:- Customer Assistance: Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- Issue Resolution: Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- Feedback Collection: Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- Documentation: Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- Collaboration: Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.Required Skills and Expectations:- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!
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