Customer Service Associate Fresher Jobs in Chennai

As a Customer Care Associate located in Thoraipakkam, you will play a key role in ensuring customer satisfaction and providing support for various inquiries. This is a full-time position suitable for those with little to no experience but a passion for helping others. **Key Responsibilities:**- **Respond to Customer Inquiries:** Answer customer queries via phone, email, or chat in a friendly and efficient manner to provide accurate information and resolve issues.- **Maintain Customer Records:** Document customer interactions accurately in the system to ensure all information is up-to-date and can be referenced when needed.- **Assist in Problem Resolution:** Identify and troubleshoot customer concerns, offering solutions or escalating issues to the appropriate departments as necessary.- **Follow Up on Customer Feedback:** Engage with customers to gather and understand feedback, ensuring they feel heard and valued, and report this information to enhance services.- **Team Collaboration:** Work closely with team members and supervisors to share knowledge and improve overall customer service processes effectively.**Required Skills and Expectations:**Candidates should have a minimum education of 12th grade. Effective communication skills are essential, enabling clear interaction with customers. A positive attitude and a willingness to learn are important, as you will be adapting to various situations. Basic computer skills and familiarity with customer service software will be advantageous. We look for individuals who are empathetic, patient, and keen to provide excellent service, contributing to a supportive and friendly work environment.

We are seeking a motivated and friendly Customer Service Associate to join our team in Pallikaranai, Chennai. This entry-level position is perfect for recent graduates looking to start their career in customer service.In this role, you will be responsible for assisting customers with their inquiries and solving any issues they may have. Your primary duties will include:- **Responding to Customer Inquiries:** Engage with customers via phone, email, or in-person to address their questions and provide accurate information about products and services.- **Problem Solving:** Identify customer issues and work towards effective solutions, ensuring a positive experience for every customer.- **Record Keeping:** Maintain accurate records of customer interactions and transactions in our database to ensure efficient follow-up and service improvement.- **Collaboration:** Work closely with team members and other departments to resolve customer concerns and improve service quality.The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle challenging situations with patience and empathy. Experience in customer service is a plus, but we welcome candidates with 0 to 2 years of experience. A graduate degree is required. You should be comfortable working in a fast-paced office environment and be willing to learn and grow in your role. Being a team player is essential, as your contributions will directly impact our customer satisfaction.

Excellent verbal and written communication skillsFluency in English and regional language (Tamil preferred if in Chennai)Strong listening and interpersonal skillsAbility to handle customer complaints calmly and professionallyProblem-solving and quick decision-making ability

We have vacant of 10 Customer Care Associate Jobs in Chennai, for Freshers Educational Qualification : I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, B.E, B.Tech, M.Com Skill BPO Non Voice, Non Voice Process, Domestic BPO, BPO Operations, Customer Guidance, Customer Care Cons, International BPO, BPO, Chat Process, Customer Relationship, Chat Support etc.

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Job Openings for 10 Logistics Associate Jobs for Freshers in Chennai, having Educational qualification of : B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Sc, B.E, B.Tech, M.C.A, M.Com with Good knowledge in Tele Caller, Customer Care, Customer Care Assistant etc.

We are hiring Telecallers / Business Development Associates.- Handle inbound & outbound calls to customers- Explain services and convert leads into sales- Maintain customer database- Salary: 15,000 20,000 + incentives- Location: Vadapalani, Chennai- Freshers and Experienced candidates can apply

Dear Candidate,MedPlus is Hiring Freshers across Chennai location.Position :- Customer Service Associate/ AssistantQualification required:- Min 12th / Any Arts UG Degree/DiplomaExperience required:- Freshers to 5 years (experience can be in any field) - Pharmacy experience will be added advantage.Location :- Nanganallur, Kovilambakkam, Kundrathur, Tambaram and ChengalpatInterested candidate can send their resume to Karthick HR 75400 69527 ThanksKarthick HRMedplusRefer your friends for the job

Hiring for BDA and Senior BDA (REMOTE - 4 TO 5 LPA CTC)(We preferred only those candidates who want to do MBA along with JOB)Company name - TWOSS Learning Private Limitedworking days- 5 days (sat, sun off)Designation: Business Development Associates and Senior Business Development AssociatesLocation: REMOTE, WFHExperience: 6 months to 1 yearsQualification: Graduation in any streamJOB + MBACTC:up to 4 LPA fixed + up to 3 LPA variable.up to 5 LPA fixed + up to 3 LPA variable.Apply here: comment interested or send me your resume on Email-or on WhatsApp- (Contact no.)www.twoss.in/job-with-mba

Customer Service Associates- Outbound Tellecalling Sales

Identify new customer's, Building relationship, researching, reporting, coordinating, BDA needs to be able to work in a fast phased and changing environment, they should also have strong leadership and people management skills, strong attention to details and accuracy.

Work Fromm Home Opportunities..!We are looking for a resilient, empathic Business Development Executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.Requirements: Bachelor's degree in business management, marketing, or related field. 0 - 3 years relevant work experience in business development or similar field preferred. Excellent written and verbal communication skills. Ability to handle multiple projects simultaneously and work under pressure. Proficient in Microsoft Office and relevant software.Responsibilities: Identifying profitable business opportunities Conducting extensive market research Creating actionable business strategies Nurturing relationships with clients Analyzing market trends.

About Us: 99 Percentile Coaching Academy is your premier destination for top-notch coaching, featuring a distinguished faculty hailing from IITs, NITs, and seasoned professionals. Specializing in JEE, NEET, and MHT CET for 11th and 12th class students, we're dedicated to providing unparalleled education accessible to all. Join us in our mission to redefine educational standards and make quality learning accessible to all.Responsibilities:*Connect with parents and students over the phone, guiding them on their educational journey and presenting the advantages of our coaching programs and importance of JEE, NEET and MHT-CET entrance exams.*Coordinate and facilitate demo classes led by our esteemed faculty to showcase the efficacy of our teaching techniques.*Close sales by addressing concerns and persuading parents to enroll their child in our programs.Requirements:*Excellent communication skills and a warm phone demeanor.*Ability to work independently and manage time effectively.*Sales or customer service experience is beneficial.*Familiarity with JEE, NEET, or MHT CET exams is advantageous.*Edtech/Academic Counselling background is preferred.*Part time and full time both can apply but if currently working full time should be able to dedicate atleast 2-3 hours a day.Benefits:*Competitive 20% commission on every sale, with payments credited in your bank account within 3 days.*Flexible working hours for optimal work-life balance.*Opportunities for professional growth in a supportive environment.*Join a team committed to making a tangible impact on students' lives.Join us at 99 Percentile Coaching Academy and be part of a dynamic team committed to excellence in education. To apply please send your updated resume.

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond the fundamentals, and the art of what is possible. The CSA helps customers realize business results by serving as the post-sale conduit for our customers, and also ensures that our engineering teams understand the in-depth feedback through the eyes of our customers.JOB RESPONSIBILITIES Own the complete customer life-cycle of onboarding, adoption, expansion, and renewal. Strive to continually drive faster time to value and improve overall customer satisfaction & reduce churn. Understand customers objectives and how they translate to outcomes. Develop new & improve existing new user guides & documentation of the product features & capabilities. Identify opportunities for up-sell and cross-sell. Bring intelligent product feedback and recommendations from customers back to Product & Tech teams. Conduct ongoing operational reviews and suggest process improvements.

Greet and assist customers in a friendly and professional manner.Provide product information, answer inquiries, and offer recommendations.Ensure products are properly displayed and stocked on shelves.Maintain cleanliness and organization throughout the store.Address customer concerns or issues promptly and effectivelystay informed about product features, promotions, and pricing.Work collaboratively with team members to achieve common goals.Assist colleagues during busy periods or with specific tasks.Encourage feedback and reviews.

Hiring for 15 Customer Associate Jobs in Chennai, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.E, B.Tech, M.Com with Good knowledge in Leadership, Team Building, Leadership Skills, Team Tracker, Team Motivation, Customer Support, Customer Care, Customer Service, Customer Relationship, Interpersonal Skills, Technical Services, Voice Process, International Call Center etc. hiring for freshers and Tamil speaking candidates for tamil voice process