Freshers For Client Coordinator - Chennai

MCare Pro

job title: client coordinator - voice process

industry: medical billing

nature of work: in / out bound calls & scheduling

reports to: supervisor / manager

location: kl towers, # 9807, 1

st floor, tnhb, ayapakkam main rd, ayapakkam, ch-77

terms: full time

requirements: night shift (mon-fri)

job summary: handle inbound and outbound calls professionally and efficiently, addressing

patient queries and concerns regarding appointments, medication, prior authorization, etc. as

part of our scheduling team, you will be assisting patients in making, altering, and canceling

medical appointments, ensuring patients have access to the services and treatments they need.

you should be helpful and courteous when answering telephone calls.

about the role:

 answer patient calls, field questions, and assist patients in making new medical

appointments, follow-up appointments, cancellations, etc.

 change or cancel appointments as necessary.

 accurately note all patient information according to confidentiality standards and hipaa

requirements.

 verifying patient’s insurance details like eligibility / verify the prior authorization.

 answering patients’ questions regarding basic medical tests and procedures.

 providing instructions to patients to ensure that they are prepared for examinations and

procedures.

 confirming patient appointments.

 courteously receiving incoming telephone calls and taking messages as needed.

 route calls to the appropriate department or individual.

salary range: 25k – 35k “salary for the right candidate is not a constraint”

no of openings: 4 – 5 vacancies

about us: we are a team of experienced healthcare professionals dedicated to providing highquality, compassionate care to individuals and healthcare providers in the united states.

person specification:

 a thorough understanding patient service.

 excellent english communication with neutral accent.

 a good working knowledge of computers and experience in software handling.

 good typing skills.

 punctuality and regularity towards work.

 professional and positive attitude.

 a strong desire to grow along with the company.

candidate requirements: education to degree level or equivalent with 2 years experience in an

international voice process.

• Experience

  0 - 6 Years

• No. of Openings

  12

• Education

  12th Pass, 10th Pass, I.T.I. [Other], B.A, B.C.A, B.Com, Bachelor of Hotel Management, M.Arch, M.C.A, M.Sc

• Role

  Client Coordinator

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Walk-in interview location

  KL towers 9807 Ayyapakkam chennai