Customer Care Executive Female Graduate Jobs in Chennai

Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.

We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.

Job Overview:The Front Office Executive is the first point of contact for visitors, clients, and employees. This role involves managing reception, handling administrative tasks, and ensuring smooth office operations.Key Responsibilities:Greet and assist visitors, clients, and staff professionally.Manage phone calls, emails, and correspondence.Maintain office records, files, and documentation.Schedule appointments, meetings, and manage calendars.Support day-to-day administrative tasks and office operations.Coordinate with vendors and manage office supplies.Ensure front desk area is organized and presentable.Required Skills & Qualifications:Excellent verbal and written communication skills.Strong organizational and multitasking abilities.Proficiency in MS Office and office management software.Professional appearance and friendly demeanor.Basic problem-solving and customer service skills.

As a Customer Support Executive, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions through various communication channels, ensuring accurate and timely responses.- **Resolve Issues:** Identify and troubleshoot customer problems, providing effective solutions to enhance customer satisfaction.- **Customer Feedback Management:** Collect and document customer feedback to help improve our products and services, ensuring that customer voices are heard.- **Maintain Records:** Keep detailed records of customer interactions and transactions, enabling better service and follow-up.- **Collaborate with Teams:** Work closely with other teams, such as sales and technical support, to resolve customer issues and enhance service delivery.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills, both verbal and written, with an ability to empathize and connect with customers. You should be detail-oriented and organized, ensuring that customer inquiries are logged and tracked accurately. Basic computer skills are essential, including familiarity with customer support software and Microsoft Office. A willingness to learn, adapt, and work in a team environment is crucial. We are looking for a proactive individual who can maintain a positive attitude even in challenging situations. Candidates should hold a minimum educational qualification of a high school diploma, with preference given to those with relevant customer service experience, even if limited.

We are hiring Senior Customer Support for our Retail Organization.Designation : Customer Support AssociateWe are currently hiring for Hindi-Speaking Customer Care Representative to join our team. Candidates must possess excellent communication skills in Hindi and be available for immediate joining.REQUIREMENTS:Education: Graduation or Post Graduation preferredMandatory Language Skills: Must be fluent in Hindi, English, Tamil and Telugu.Preferred Skills: Ability to communicate in an additional regional language is a strong advantage and in Customer sales / Retail / Customer SupportExperience: Welcoming Experienced and Fresher candidates with up to 1 year of Voice Process experience.Must be available to commit to a 6-day work week and demonstrate flexibility regarding shifts/scheduling.Join Date: Immediate joining is required.Kindly contact HR - Samuel Arumugam - 9962396546Job Types: Full-time, PermanentBenefits:Food providedHealth insurancePaid sick timeProvident FundGreetings from Wedtree Group of Companies

Make outbound calls to explain solar products and generate leads. Schedule appointments, follow up for closures, update CRM, meet sales targets, handle inbound inquiries, educate customers on solar benefits, and coordinate with field teams.

With a requirement for 5 for the Hindi Customer Support Executive position, this exciting opportunity is for Nfinity Consultant based in Chennai and located in Vanagaram. We are looking for motivated and dedicated professionals to join our team to handle customer calls, provide exceptional customer support, and resolve queries related to Customer Support. The role offers an attractive in-hand salary of 15000 - 20000 and opportunities for growth.Key Responsibilities:Handle customer calls professionally and efficiently.Address customer queries, resolve concerns, and manage complaints.Keep records of customer interactions and follow up when required.Provide customers with accurate information to help resolve their issues.Meet performance targets and work with other departments to manage complex issues.Job Requirements:This role welcomes freshers who are eager to learn and grow in the Customer Support / Tele Caller field. The candidate should have good communication skills and be proficient in Hindi language. You will be responsible for addressing customer queries, solving complaints, and escalating complex issues when necessary. This position requires Graduate and the candidate should be comfortable working 6 days working during the Day shift.Interested candidate's contact: Jenifer (9385357694)

Key Responsibilities 1. Lead Generation and Revenue Conversion: Conduct outbound calls to potential clients, presenting advertising opportunities available on our digital screens. Identify and qualify leads, turning inquiries into confirmed bookings. Negotiate advertising packages and close deals to achieve revenue targets. 2. Inbound Call Management: Respond to inbound inquiries, providing information about advertisement slots, pricing, and campaign customization. Assist clients in selecting the most suitable advertising options for their needs. 3. Relationship Building: Develop and nurture strong relationships with clients to encourage repeat business. Offer tailored solutions that align with client goals, ensuring satisfaction and long-term partnerships. 4. Advertisement Coordination: Collaborate with internal teams to ensure timely placement of advertisements and seamless execution of campaigns. Monitor and confirm that advertisements are displayed correctly and according to client specifications. 5. Reporting and Documentation: Maintain detailed records of calls, leads, bookings, and client feedback in the CRM system. Prepare reports on sales performance, client engagement, and revenue growth. Requirements Proven experience in customer service, sales, or lead generation roles. Excellent communication, persuasion, and negotiation skills. Ability to manage high call volumes and multitask effectively. Familiarity with CRM systems and sales tracking tools. A proactive and goal-oriented approach to generating revenue.

Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costsTake up other duties as assigned (travel arrangements, schedules etc.)Proven experience as front desk representative, agent or relevant positionFamiliarity with office machines (e.g. fax, printer etc.)Knowledge of office management and basic bookkeepingProficient in English (oral and written)Excellent knowledge of MS Office (especially Excel and Word)Strong communication and people skillsGood organizational and multi-tasking abilitiesProblem-solving skillsCustomer service orientationContact Person Name : MUTHUMobile Number : 98401 12003You can call or share your resume to this WhatsApp number.

OB DESCRIPTION:We are looking for an experienced Customer Service Representative to provide excellent customerservice and to promote this idea throughout the organization. The goal is to keep the departmentrunning in an efficient and profitable manner, to increase customer satisfaction, loyalty and retentionand to meet their expectations.ROLES AND RESPONSIBILITIES: Handle customer complaints provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take an extra mile to engage customers. Strong phone contact handling skills and active listening. Ability to multitask, prioritizes, and manages time effectively. Customer orientation and ability to adapt/respond to different types of characters. Proven customer support experience is an added advantage.

We are seeking a dynamic and professional Front Office Associate to join our team. The ideal candidate will be the first point of contact for clients, customers, and visitors, ensuring a smooth and welcoming experience. As a key member of our front office team, you will assist in administrative tasks, manage communication, and support the daily operations of the organizationKey responsibilities Greet and welcome visitors, clients, and employees in a friendly and professional manner. Answer and direct phone calls to the appropriate departments or individuals. Manage the reception area, ensuring it is organized and presentable. Handle incoming and outgoing mail and deliveries. Maintain the office calendar and schedule meetings, appointments, and travel arrangements. Provide administrative support to various departments as needed (e.g., filing, data entry, and document preparation). Coordinate and communicate with other teams to ensure smooth office operations. Assist in managing office supplies and inventory. Handle confidential information with discretion and professionalism. Maintain a positive, friendly, and professional demeanor at all times.Preferred Skill: Experience in a corporate or hospitality environment. Knowledge of office equipment (e.g., photocopiers, fax machines). Ability to speak additional languages is a plus.

This is a full-time on-site role as a Marketing Manager at VILLAGE MILK in Chennai. The Marketing Manager will be responsible for developing and implementing marketing strategies, managing campaigns, overseeing the marketing team, and analyzing market trends to drive brand growth and awareness.

have to retain existing customer and generate new customer, payment follow up etc..

We have vacant of 2 Customer Care Executive Jobs in Kovilambakkam, Chennai, Tamil Nadu,Basic computer knowledge, for Freshers Educational Qualification : Other Bachelor Degree Skill Basic computer knowledge etc.

Responsible for giving the selling our Fiber Connect Broadband connections.Critical Responsibilities (Detail Key areas and actions/ activities)Keeping track on customer moving in to the projectProper Documentation for customer acquisition in assigned ProjectMake the sales number achieved month by monthCoordinating with Installation team for customer connectivity on timePayment collectionProper reportingJob Types: Full-time, FresherSalary: ?10,000.00 - ?12,000.00 per monthBenefits:Provident FundSchedule:Morning shiftSupplemental pay types:Commission payApplication Question(s):should have ability to work with multiple taskesEducation:Bachelor's (Preferred)Experience:Customer service: 1 year (Preferred)

We need customer service executive for logistics service with Experience.

Female Staff PreferableAnswering phones calls and taking messages.Welcoming parents and interacting with them.Managing scheduling and appointments with teachers, Parents and PrincipalArranging meetings, Field trips and other eventsManaging mail and message communicationsManaging traditional paper and/or electronic filing systemsPerforming basic bookkeeping/clerical dutiesPreparing and/or editing documents, such as expense reports, memos and invoicesCreating spreadsheets, managing databasesOrder necessary office suppliesReviewing incoming documents from parents and studentsSalary CalculationHandling Walk-In AdmissionsSalary Calculations

Good Communication skills Patience to handle clients Courteousness Day end reportingNote: Hiring for Client Company

Currently we have opening for Customer Service Executive in Chennai location

Apply Soon Freshers And Experienced What's App Now Work From home and Office, Voice And Non Voice Process

We are looking for a motivated and detail-oriented Research-Based Sales Support Executive to identify potential clients through market research and convert them into business opportunities. The candidate will be responsible for researching companies, generating leads, and communicating with prospects to promote our products or services.

As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!

Candidate should have good English communication and Hindi will be an added advantage. Company will provide a fast growing career path and friendly working atmosphere.