Customer Care Executive Graduate Jobs in Chennai

RolesHandle Customer Queries via Calls and EmailsResolve the complaints within the TATCustomer SatisfactionResponsibilityCoordinate with Multiple teams to resolve the customer complaintAchieving all the metricsRequirementsGraduateMust be having Hindi / English FluencyInterested to work both in Rotational & Fixed ShiftVoice / Email Experience

Attend to customer queries via Mail / Call / WhatsApp log for all the incoming customer issues2. Ensure that customer complaints are logged and customers are informed about the Ticket-ID fortheir complaints3. Timely update the status of customer complaints as and when issue is resolved and update withcustomers on the same.4. Follow up with customers/aftersales executives on the dispatch and collection of spare parts.

We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.

Aviation Customer Care Executive:ApplyWe are looking for a Customer Care Executive The role involves handling enquiries, maintaining accurate records in databases, spreadsheets, and internal systems, and providing excellent customer support. With a collaborative work environment and clear growth opportunities, the position offers an in-hand salary of 12,000 - 20,000 per month, based on experience and performance.

The Inside Sales Executive will be responsible for handling leads, communicating with customers in Hindi, and converting prospects into sales through effective follow-ups and pitching.Key Responsibilities:Handle inbound and outbound sales calls in HindiConvert leads into customers through effective sales pitchingMaintain regular follow-ups and customer engagementUpdate and manage leads in CRM systemsUnderstand customer requirements and provide suitable solutionsAchieve assigned sales targets and KPIsRequired Skills & Qualifications:Any Graduate / Undergraduate0-3 years of experience in inside sales / telecallingMandatory fluency in Hindi (Speak & Understand)Good communication and persuasion skillsBasic knowledge of sales process and customer handlingTarget-oriented and proactive approach

Job Overview:The Front Office Executive is the first point of contact for visitors, clients, and employees. This role involves managing reception, handling administrative tasks, and ensuring smooth office operations.Key Responsibilities:Greet and assist visitors, clients, and staff professionally.Manage phone calls, emails, and correspondence.Maintain office records, files, and documentation.Schedule appointments, meetings, and manage calendars.Support day-to-day administrative tasks and office operations.Coordinate with vendors and manage office supplies.Ensure front desk area is organized and presentable.Required Skills & Qualifications:Excellent verbal and written communication skills.Strong organizational and multitasking abilities.Proficiency in MS Office and office management software.Professional appearance and friendly demeanor.Basic problem-solving and customer service skills.

As a Customer Support Executive, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience with our services. **Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions through various communication channels, ensuring accurate and timely responses.- **Resolve Issues:** Identify and troubleshoot customer problems, providing effective solutions to enhance customer satisfaction.- **Customer Feedback Management:** Collect and document customer feedback to help improve our products and services, ensuring that customer voices are heard.- **Maintain Records:** Keep detailed records of customer interactions and transactions, enabling better service and follow-up.- **Collaborate with Teams:** Work closely with other teams, such as sales and technical support, to resolve customer issues and enhance service delivery.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills, both verbal and written, with an ability to empathize and connect with customers. You should be detail-oriented and organized, ensuring that customer inquiries are logged and tracked accurately. Basic computer skills are essential, including familiarity with customer support software and Microsoft Office. A willingness to learn, adapt, and work in a team environment is crucial. We are looking for a proactive individual who can maintain a positive attitude even in challenging situations. Candidates should hold a minimum educational qualification of a high school diploma, with preference given to those with relevant customer service experience, even if limited.

This is in reference to our discussion in regards to the current open Mandates with Marketsof1. We are open to hire candidates with a minimum 6 months Sales experience ( telesales preferably ), Customer Support Executives with minimum 6 months experience .Language Preference : Malayalam, Kannada, Telugu and hindiSalary ranges between 15k to 35k ( Net Take Home ) plus Incentives. Location : Saidapet(little mount),Guindy Statutory benefits - ESIC, PF applicable for all hiresInsurance covered for Self and FamilyExcellent work Culture built with monthly Rewards and Recognition.

Job Title: Renewal and Retention Executive Motor & Health InsuranceJob Summary:The Renewal and Retention Executive is responsible for managing the renewal process of motor insurance policies, retaining customers and ensuring customer satisfaction. The role involves proactive customer engagement, policy advising, and handling queries to maximize policy renewals and minimize customer churn.Key Responsibilities:1. Policy Renewal Management: Track and manage upcoming motor insurance policy renewals. Contact policyholders before expiration to discuss renewal options. Provide quotes for renewals and process policy renewals efficiently.2. Customer Retention & Relationship Management: Proactively engage with customers to ensure retention and renewal of policies. Address customer concerns and objections to prevent policy cancellations. Offer customized solutions and discounts (if applicable) to retain customers.3. Customer Service & Support: Respond to customer inquiries regarding policy terms, coverage, and pricing. Assist customers in understanding their policies and available benefits. Resolve complaints and escalations related to renewals and retention.4. Cross-Selling & Upselling: Identify opportunities to upsell or cross-sell additional motor insurance products. Educate customers on value-added services and policy enhancements.5. Data Management & Reporting: Maintain accurate customer records and update policyholder details. Generate reports on renewal rates, retention performance, and customer feedback.6. Compliance & Documentation: Ensure all renewals and retentions comply with regulatory requirements.Process necessary documentation for policy renewals and amendmentsAttractive Incentives will be provided Exp: 0-4 YearsNo of Positions: 10Location: Chennai(Nandanam)VenueKhivraj complex 2Ampera Diversity8th FloorAddress: 480, Anna Salai, Anna Nagar, Nandanam, Chennai, Tamil Nadu 600035Landk Mark Opp to Nandanam Metro SataionWalkin Date: 29th Jan till 13th Feb (Monday till Friday) Except sat &sunThanks,ChristopherHuman Resources TeamAmpera Diversity Pvt Ltd9840654527christopher@amperadei.com

We are hiring Senior Customer Support for our Retail Organization.Designation : Customer Support AssociateWe are currently hiring for Hindi-Speaking Customer Care Representative to join our team. Candidates must possess excellent communication skills in Hindi and be available for immediate joining.REQUIREMENTS:Education: Graduation or Post Graduation preferredMandatory Language Skills: Must be fluent in Hindi, English, Tamil and Telugu.Preferred Skills: Ability to communicate in an additional regional language is a strong advantage and in Customer sales / Retail / Customer SupportExperience: Welcoming Experienced and Fresher candidates with up to 1 year of Voice Process experience.Must be available to commit to a 6-day work week and demonstrate flexibility regarding shifts/scheduling.Join Date: Immediate joining is required.Kindly contact HR - Samuel Arumugam - 9962396546Job Types: Full-time, PermanentBenefits:Food providedHealth insurancePaid sick timeProvident FundGreetings from Wedtree Group of Companies

Job Title: Customer Support ExecutiveCompany: CM Helpline Centre ICCSLocation: KotturpuramEmployment Type: Full-timeSalary: 13000*Job Summary*CM Helpline Centre ICCS is seeking dedicated and customer-focused Customer Support Executives to handle inbound and/or outbound interactions. The role involves addressing customer queries, resolving complaints, and providing accurate information while maintaining high service quality and professionalism.*Required Skills & Qualifications*Minimum qualification: Graduate (preferred)Good verbel and written communication skillsBasic computer knowledge (MS Office, CRM systems)Strong listening and problem-solving skills

We are hiring :Customer Support Executive for Airport Ground staffM/FAge - 18 to 25 yrsFreshers Qualification : HSC/Any degreeMust have fluent English Languages Known : Tamil, EnglishAttractive salaryInterview Date : 1st round : 4th December, 2025 (Telephonic Interview)2nd round : 6th December 2025 ( Direct if selected in 1st round)Timing : 10am Venue : Valasarawalkam, chennaiC.No : 8637478633Mail ur cv : mariaenterprises022@gmail.comImmediate joining

The Store Executive will be responsible for ensuring a smooth operation of the store in Chennai. Key responsibilities include engaging with customers, maintaining the store, and providing excellent customer service. The ideal candidate should have good communication skills and be able to handle store operations efficiently. A graduate with 0-2 years of experience would be preferred for this role.

Were Hiring Hindi Speaking Customer Support Executives! Location: Velachery, ChennaiCompany: Hitachi Payment Services Pvt. Ltd.Were looking for Hindi-speaking candidates for a Customer Support role.If you enjoy helping customers and want a stable, growth-focused environment, this role is for you! Role DetailsSalary: 14,000 NTHOT Pay: AvailableWork Days: Monday to SaturdayQualification: Any degreeLocation Preference: Candidates must be Chennai-basedTraining: On-the-job training provided RequirementsHindi speaking is mandatoryGood communication skillsWillingness to work from office (Velachery)If youre interested or know someone who fits the role, feel free to share resumes

Make outbound calls to explain solar products and generate leads. Schedule appointments, follow up for closures, update CRM, meet sales targets, handle inbound inquiries, educate customers on solar benefits, and coordinate with field teams.

Pay: 15,000.00-30,000.00 per monthJob Description:About the Role:We are looking for enthusiastic Customer Service Executives proficient in Telugu & Hindi to join our customer support team. The role involves handling inbound/outbound calls, resolving customer queries, providing product/service information, and ensuring customer satisfaction in Telugu, along with basic English as needed.Key Responsibilities:Handle inbound and outbound customer calls in Telugu language.Provide accurate information about products, services, and policies.Resolve customer issues, complaints, and queries in a professional manner.Maintain call records, update CRM systems, and follow up on pending requests.Ensure high levels of customer satisfaction and service quality.Escalate unresolved issues to senior support or relevant departments.Meet daily/weekly call handling and quality targets.Requirements:Fluent in Telugu (spoken and written) Hindi (Spoken).Good communication in English is an added advantage.Graduate in any stream.Prior customer service / call center / BPO experience preferred, but freshers can also apply.Basic computer knowledge (MS Office, email, CRM tools).Strong interpersonal and problem-solving skills.Ability to work in rotational shifts if required.Key Skills:Customer ServiceTelugu & Hindi Communication (Fluency)Problem SolvingPatience & EmpathyCall Handling & DocumentationJob Type: Full-timeBenefits:Provident FundWork Location: In person

Position: Customer Care ExecutiveLocation: ChennaiJob Type: Full-timeExperience: 0 - 3 years .Required Skills & QualificationsMinimum qualification: Graduate.Excellent communication skills in English/Hindi/TamilStrong listening, problem-solving, and interpersonal skills.Ability to handle pressure and remain calm in challenging situations.Prior experience in customer service / call center is an advantage, but not mandatory (Freshers welcome).What We OfferSalary: Up to 18-20KShift: General ShiftRotational Week off

Job Openings for 120 BPO Executive Jobs for Freshers in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Bangalore, Mumbai, Kolkata, Chennai, Delhi, having Educational qualification of : B.Com, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree with Good knowledge in Active listening, excellent verbal and written communication, customer service orientation, problem-solving, empathy, patience, time management, multitasking, computer proficiency, data entry accuracy, adaptability, teamwork, stress management, and a positive attitude. etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097

Customer Support Executive ResponsibilitiesRecruiting, hiring, and managing a team of customer service representativesDesigning an efficient customer service processProviding accurate information about the companys policies and proceduresMaintaining an accurate and up-to-date customer databaseConducting regular quality assurance and customer satisfaction researchResolving customer complaintsCustomer Support Executive Requirements Bachelors degree in business, administration, or related fieldAt least 3-5 years experience in customer support leadershipExcellent interpersonal skillsStrong written and verbal communication skillsExperience with conflict resolution in the workplaceAbility to work in a fast-paced environment

As a Customer Support Executive, you will play a vital role in ensuring our customers receive top-notch support and assistance. You will be the first point of contact for our clients, helping them with their inquiries and resolving issues efficiently.**Key Responsibilities:**- **Customer Assistance:** Respond to customer queries via phone, email, or chat, providing clear and accurate information about products and services.- **Issue Resolution:** Identify and troubleshoot problems faced by customers, ensuring a quick and effective resolution to enhance their experience.- **Feedback Collection:** Gather customer feedback regarding their experiences, which will help improve service quality and identify areas for improvement.- **Documentation:** Maintain accurate records of customer interactions and transactions to ensure efficient follow-up and compliance.- **Collaboration:** Work closely with other teams to resolve complex customer issues or coordinate service enhancements as needed.**Required Skills and Expectations:**- Strong communication skills are essential for understanding customer needs and conveying information clearly.- A problem-solving mindset to address customer issues effectively and efficiently.- Proficiency in using computer systems and software for logging customer inquiries and managing support requests.- A degree in fields such as B.B.A, B.Com, B.Pharma, B.Sc, or B.E, or relevant professional qualifications indicate a foundational understanding of business practices.- A positive attitude and a strong commitment to customer service, with the ability to work collaboratively in a team environment.- Female candidates are preferred for this position. If you are passionate about helping customers and enjoy working in a dynamic environment, we would love to hear from you!

We are looking for a motivated and detail-oriented Research-Based Sales Support Executive to identify potential clients through market research and convert them into business opportunities. The candidate will be responsible for researching companies, generating leads, and communicating with prospects to promote our products or services.

As a Customer Care Executive in Chennai, you will play a vital role in ensuring customer satisfaction and providing excellent service. This full-time position is perfect for freshers who are eager to start their careers in customer support. **Key Responsibilities:**- **Respond to Customer Inquiries:** You will answer customer questions and resolve issues through various channels such as phone, email, and chat to provide quick and effective support.- **Provide Product Information:** Educate customers about the companys products and services, helping them to understand how to use them effectively.- **Manage Customer Complaints:** Address and resolve complaints promptly and professionally, ensuring that customers feel valued and heard.- **Document Interactions:** Maintain accurate records of customer interactions and feedback to help improve processes and enhance service delivery.- **Collaborate with Team Members:** Work closely with other departments to ensure seamless communication and to resolve customer issues efficiently.**Required Skills and Expectations:**- Strong communication skills: You should be able to express yourself clearly and effectively both verbally and in writing.- Problem-solving abilities: You will need to think critically and provide solutions to customer issues promptly.- Customer-focused mindset: A genuine interest in helping customers and a commitment to providing exceptional service are essential.- Basic computer skills: Familiarity with common software applications and the ability to learn new systems quickly is important.- Team player: You should be able to work collaboratively with others and contribute positively to the team environment.

Key Responsibilities:1. Provide Customer Support: Assist Customers with Product Inquiries, Order Placements, and Issue Resolution Through Phone, Email, and Chat.2. Handle Customer Queries: Address Customer Complaints, Feedback, and Requests in a Professional and Timely Manner to Ensure Customer Satisfaction.3. Build Customer Relationships: Engage with Customers to Build Rapport, Trust, and Loyalty By Understanding Their Needs and Providing Personalized Support.4. Conduct Cold Calling: Reach Out to Potential Customers to Introduce Products, Promotions, and Services to Generate Leads and Drive Sales.5. Manage Telephone Calls: Answer Incoming Calls Promptly, Handle Customer Inquiries Efficiently, and Transfer Calls to the Appropriate Departments When Needed.required Skills and Expectations:1. Fluent English: Ability to Communicate Effectively and Professionally in English to Assist Customers from Various Backgrounds.2. Must Attend Training: Willingness to Undergo Training Sessions to Enhance Customer Support Skills and Product Knowledge.3. Customer Support Experience: Prior Experience in Customer Service or Support Roles is Beneficial But Not Mandatory for Freshers.4. Customer Handling Skills: Ability to Empathize with Customers, Remain Patient Under Pressure, and Resolve Issues Promptly.5. Good Communication Skills: Clear Verbal and Written Communication Skills to Convey Information Accurately and Build Positive Relationships with Customers.Requirements :M/FAge : 18-25 YrQualification : Hsc / Any DegreeFreshers Job Mode : Training Cum Placement For Those Students Who R Interested In Airport Jobs.Full Time, Duration : 8 MonthsFees : Emi Available For 7 MonthsExcellent English Must

Key Responsibilities: Handle incoming calls, online inquiries, and property leads from various marketing channels. Qualify leads based on client preferences, budget, and project suitability. Explain project features, amenities, pricing, and other details to prospective customers. Coordinate and schedule site visits, ensuring a smooth handover to the sales team. Maintain and update lead data in the CRM system accurately. Follow up with leads regularly to keep prospects engaged and drive them toward conversion. Share project brochures, videos, and relevant information with clients as required. Support the sales team by providing background information on prospects and site visit feedback. Achieve daily, weekly, and monthly call and lead conversion targets. Collaborate with the digital marketing and field sales teams for lead management and feedback. Handle customer objections and queries professionally, ensuring a positive brand impression. Key Skills & Competencies: 13 years of experience in presales/tele-calling/customer service, preferably in real estate, hospitality, or service industries. Excellent verbal communication skills in English and Tamil (additional regional languages are a plus). Strong customer handling and interpersonal abilities. Good tele-counseling and persuasion skills. Familiarity with Sell.do and MS Office applications. Quick learner with the ability to understand and explain real estate project details. Target-oriented and self-motivated with a proactive approach. Office-based with occasional site visit coordination Performance incentives based on site visit conversions and closures