Teleperformance Job Vacancies in Chennai

As a Desktop Support Engineer, you will be responsible for providing technical support to computer users within the company. This includes setting up new computers, troubleshooting software and hardware issues, and ensuring all systems are running smoothly. You will also be responsible for maintaining inventory of computer equipment and assisting with network troubleshooting.Key responsibilities:- Install and configure computer hardware and software- Troubleshoot technical issues and provide timely solutions- Maintain and update inventory of computer equipment- Assist with network troubleshooting and setupRequired skills and expectations:- 1-7 years of experience in desktop support- I.T.I. education- Strong knowledge of computer hardware and software- Excellent problem-solving skills- Ability to work independently and in a team- Good communication skills- Willingness to work full time and in an office setting- Male candidates preferred

Bachelor's degree in Information Technology, Computer Science, or a related field preferred.1 - 2 years of proven experience as a Technical Support Specialist or similar role.Strong knowledge of computer systems, software, and hardware.Experience with remote desktop applications and help desk software.Excellent problem-solving and communication skills in.Fluency in English, both written and verbal, is required.Ability to work independently and as part of a team.Customer-oriented mindset with the ability to handle challenging situations professionally.Technical certifications are a plus.

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Multidisciplinary Inspection & Evaluation:Perform thorough visual and instrumental inspections of assets, equipment, components, and installations across various engineering disciplines (e.g., pressure vessels, piping, structural steel, electrical systems, control systems, civil foundations, machinery).Utilize a range of precision measuring instruments, non-destructive testing (NDT) techniques (e.g., VT, PT, MT, UT, RT interpretation where certified), and diagnostic tools.Assess the condition, integrity, and operational functionality of assets, identifying defects, corrosion, material degradation, structural anomalies, and electrical faults.Code & Standard Compliance:Ensure strict adherence to national and international engineering codes, standards, and regulatory requirements (e.g., ASME, API, ASTM, AISC, IS codes, relevant electrical codes, local building codes).Verify that construction, fabrication, installation, and maintenance activities meet approved drawings, specifications, and project quality plans.Documentation & Reporting:Prepare detailed, accurate, and concise inspection reports, including findings, observations, measurements, photographic evidence, and recommendations.Maintain comprehensive records of all inspection activities, test results, and corrective actions taken.Develop and update inspection checklists, procedures, and methodologies.Problem Identification & Resolution:Identify deviations, non-conformities, and potential risks, conducting root cause analysis for identified issues.Collaborate with engineering, production, maintenance, and project teams to develop and implement effective corrective and preventive actions.Provide technical advice and guidance on repair methodologies, material selection, and quality improvements.Collaboration & Communication:Liaise effectively with internal stakeholders (e.g., project managers, engineers, contractors, safety personnel) and external parties (e.g., clients, third-party inspectors, regulatory bodies).Clearly communicate complex technical information, inspection findings, and recommendations to diverse audiences.Participate in pre-inspection meetings, progress reviews, and final acceptance procedures.Safety & Quality Assurance:Promote and adhere to all health, safety, and environmental (HSE) policies and procedures during all inspection activities.Contribute to the continuous improvement of quality management systems and inspection processes.

ob descriptionAre you a bilingual powerhouse with excellent communication skills in both English and Hindi? Are you looking for a dynamic and fast-paced work environment where you can utilize your language proficiency? Look no further than Hyures!Key responsibilities:1. Handle inbound and outbound calls in a professional and courteous manner, assisting customers with their queries and concerns.2. Respond to emails and messages in a timely and efficient manner, providing accurate information and resolution to customer issues.3. Maintain detailed records of customer interactions and transactions, ensuring all information is accurately documented.4. Collaborate with team members and other departments to escalate complex issues and provide seamless customer service.5. Stay updated on product knowledge and company policies to provide accurate information to customers.6. Meet and exceed performance metrics, including call handling time, customer satisfaction, and resolution rates.7. Continuously strive to improve processes and contribute to a positive team environment.Key Roles and Responsibilities:Technical Support:DSEs provide on-site and remote support to users, addressing hardware, software, and network-related issues. They troubleshoot problems, diagnose system failures, and identify root causes, ensuring smooth operation of desktop environments.Hardware and Software Management:DSEs are involved in installing, configuring, and upgrading hardware and software, including operating systems, applications, and peripherals. They may also manage software licensing and ensure compliance with company policies.Problem Resolution:DSEs handle a wide range of technical issues, from basic user queries to complex hardware and software problems. They document solutions for future reference and to create a knowledge base.End-User Training:DSEs may provide training to users on new software, hardware, or systems. They explain troubleshooting steps and provide guidance on proper usage of technical systems.Network Connectivity:DSEs troubleshoot network connectivity issues, ensuring users can access necessary resources and communicate effectively.Inventory Management:DSEs may be responsible for managing technology inventory, tracking hardware and software assets.Documentation:DSEs document technical issues, solutions, and procedures for future reference.Escalation:DSEs understand when to escalate complex issues to higher-level support personnel.Customer Interaction:DSEs interact with users directly, either in person, over the phone, or via email, to understand and resolve their issues. They should have good communication and customer service skills.Salary:2,8,0000 - 450000 /yearExperience:0 year to 2 yearsSkills required:English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written)Total Vacancy: 250Talk to HRMahalakshmi8056905397

Provide on-demand technical support to U.S. customers across chat, email, or phone channels Diagnose and fix technical issues related to ServiceNow workflows, forms, UI policies, and automation. Address and resolve customer inquiries, incidents, and service requests using ServiceNow. Guarantee on-time project delivery and ensure compliance with project deadlines Participate in testing and ensuring the functionality of new ServiceNow features and updates.

Job Title: Technical Sales EngineerExperience: 0 - 5 YearsLocation: Chennai, IndiaSalary Range: 3 - 5 LPAJob DescriptionWe are seeking a motivated and dynamic Technical Sales Engineer to join our team. The role involves combining technical expertise with sales skills to provide solutions, grow the client base, and drive revenue.Responsibilities:Sales & Client Management: Identify and develop new business opportunities in B2B and B2C markets.Build and maintain strong relationships with clients by understanding their technical requirements.Technical Support: Offer technical advice and support to customers during and after the sales process.Collaborate with the engineering team to develop customized solutions for complex requirements.Market Research: Analyze market trends, competitor activities, and customer needs to identify growth opportunities.Provide feedback to the product development team for improvements and innovations.Sales Targets & Reporting: Achieve and exceed assigned sales targets within the specified time frame.Prepare and maintain sales reports, forecasts, and other documentation.Coordination: Work closely with internal teams, including design, operations, and after-sales, to ensure customer satisfaction.Participate in technical training, trade shows, and industry events to enhance knowledge and network.Qualifications:Education: Bachelor's degree in Engineering (Electrical, Mechanical, Electronics, or related fields) or equivalent technical background.Experience: 0 - 5 years in technical sales or a related field (freshers with strong potential are welcome).

We are seeking an experienced and motivated Manager - Sales and Application Engineer to join our team. This role will be responsible for driving sales and providing technical applications support for cutting tools. The ideal candidate will possess a strong background in mechanical engineering, combined with substantial experience in sales, and will play a pivotal role in fostering relationships with clients and achieving business objectives.

Job descriptionResponds to client inquiriesProvides technical support to usersTroubleshoots hardware and software issuesProvides instructions or directly sets up desktop hardwareAssists with installation of computer software and operating system updatesRecords logs of rendered supportJob Types: Full-time, PermanentBenefits:Health insuranceProvident FundShift:Day shiftRotational shiftWork Days:Monday to FridayWeekend availabilityInterested can share your updated CV to Abirami 8148920435

Provide product presentations to potential Gallagher customers and security consultants. Tender response and preparation. System designs and integrated solutions. System training for technicians, system administrators and operators. On-site commissioning of systems. On-site technical assistance upon request of the Gallagher technical support team. On-Site migrations of our existing product base. Site audits upon request of Gallagher product users. Proactively ensure that dealers are kept technically competent. Assisting Gallagher CPs with system design to maximize sales opportunities. Presentations to potential Government and Corporate clients. Site commissioning and sign off the systems. Co-ordinate in consultation with the BDMs the provision and implementation of appropriate technical support services that are consistent with Gallagher product strategy and regional initiatives. Establish and maintain sound relationships with internal and external clients. Provide input for preparation of the business plan and budget process. Manage and co-ordinate the timely and effective resolution of call reports. Identify any weakness in the delivery of technical support and training services that are adversely impacting customer satisfaction and implement corrective action.

Job Description Ground Team (Field Engineers) Qualification: 10+2+Hardware Course and Networking Course/ Graduate with Hardware and Networking Course, Core Hardware, and Networking Profile field profile. Communication: Average English and good at Hindi or Local Language Location: Delhi-South Ex, Noida-Sec 15, Gurgaon-Sec 14, Mumbai-Khar West, Thane West, Pune- Chinchwad, Hyderabad- Ameerpet, Bangalore- Marathalli, Chennai-T. Nagar Package: INR 19000 21000 CTC Per Month Plus Conveyance as per Policy + Insurance Experience: 1 + yrs (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers and other accessories) Roles and Responsibilities: Field Engineer is a role of on-site technical support, troubleshooting and support to corporate and retail clients. This role is critical for ensuring that the organization's end-users have great experience with brand representative. The field engineer will visit PUDO twice in a day to collect hardware part as per the calls for the day and in the evening to deposit back the collected part from the client to drop back to PUDO. Field engineer will be responsible for successfully closing the allocated calls for the day. Must Have: 2-wheeler with a valid license. Open for field profile.

Address user tickets regarding hardware, software and networkingAsk targeted questions to diagnose problemsGuide users with simple, step-by-step instructionsConduct remote troubleshootingTest alternative pathways until you resolve an issueCustomize desktop applications to meet user needsRecord technical issues and solutions in logsDirect unresolved issues to the next level of support personnelFollow up with clients to ensure their systems are functionalReport customer feedback and potential product requestsHelp create technical documentation and manuals

Job Description for Tech Lead: Must to have :- AD Group Policy, DNS, DHCP Implementation, Migration and Troubleshooting Fileserver Access / Share and security permission WSUS Patch Management, Report Analysis, Basic scripting knowledge Antivirus Could console management, Policy derives - Crowd Strike will be added an advantage. Backup Veritas backup Exe management / Trouble shooting NAS Storage box. FortiGate VPN Access / Trouble shooting. Handling Escalation Calls L1/L2 Technical Issues

To follow the sales plan and objectives shot term and long term goals.To visit the customers for product and sales promotion and to generate enquiries. To present the products and organization at customer end. To discuss with customers to understand the customer requirements. To send news letters to customers for generation of enquiries. To arrange to send quotations to customers against generated enquiries. To make follow up with customers for orders , advance payments , delivery and outstanding payments. To attend customers for any issue raised by the customer as and when required. To provide the required technical / commercial details , informations to customers for any specific requirement from customer. To gather / collect the customer related information during the customer visits. To coordinate with manufacturing / back office team for delivery status , or for any other specific requirements from customer. To coordinate with back office team for order cancellation , order diversification ,, if any or for dispatch clearance etc. . To coordinate with other concern areas for customer related issues if any.To fill , update and send daily activity reports and dash bords to H.O. as per frequency defined.To prepare and update customer data base.To follow the defined and implemented system and to maintain records.

1. To work, as directed by the Project Manager to execute pre & post activities of Engineering projects.2. To prepare standards, procedures, and reports related to Project Operations as per Catalydd management and Customer-specific requirements.3. Conduct technical training & assessments for the project team as per the induction training plan agreed upon (OJT, Periodic evaluation, and Skill Matrix updating) between Catalydd & Customer.4. Provide technical support and active participation in the selection of the project team as per Customer specific requirements.5. To provide technical support for customer complaints and concerns (Rejection analysis and Action plan execution).

Desktop, Laptop hardware setup including assembling troubleshooting.Installation, configuration and troubleshooting of Operating system, all types of applications, drivers and necessary updates.Basic Network troubleshooting in desktops, laptops and printers.Operating system Antivirus software updates logs in desktops laptops Installation, Email configuration in desktops laptop users Installation, configuration and troubleshooting of Printer in desktops and laptops.

Provides quality technical support to drive satisfactionDocuments technical issues and develops test cases to address similar concerns in the futureDiagnoses and troubleshoots network issues to avoid downtimeMonitors cases and handles critical user accountsMaintains compliance with standard operating procedures to ensure data securityGives timely and relevant user updates for cases being solvedWorks with various teams to resolve problems

Customer service for credit cards. Calls will be received on new hotline(toll-free number) as well as outbound calls- customer service. Requirement: * Graduation mandatory*6 Days working/Sunday Week Off*Day Shift 10 AM to 7 PM.*Minimum 6 months experience in any BPO Customer Service/Tele Sales. * Language- English/Hindi* Location AmbatturSalary: 21 K CTCTake Home 17.

1 Year in International Technical Voice ProcessRotational Night Shift (5pm - 9am) any 9 hours of workingFirst 3 months will be work from office, after that it will be work from homeSalary: 3.5 - 3.8 LPACab provided within 30km radius5 days of working with rotational week offsVirtual InterviewImmediate joiners preferred

Company Name : REFOCUS INSTRUMENTSQualification : B.E. ElectricalJob Description:1. Presenting technical demonstrations and convince customers and get clearance.2. Technical support for order confirmation3. Technical support over Mail or Phone to customers4. Extend complete technical support for Sales team to close the orders. Renewal of contracts. 5. Periodical review with the team6. Resolving customer Technical or commercial complaints quickly and efficiently*****Job Openings for 2 Technical Support Engineer *****Sr. Tech Support Engineer Min 1 year experience in Solar Field - 1 vacancyJobs for Freshers and Experience in Chennai, Tamil Nadu, having Educational qualification of : B.E. EEE with Good knowledge in Technical Analysis etc.*****Solar Field