Customer Care Executive 12th Pass Jobs in Jaipur

We are looking for a Customer Care Executive based in Jaipur. This is a full-time work-from-home position suitable for freshers who have completed their 12th grade. You will play an important role in ensuring customer satisfaction by assisting with inquiries and resolving issues.Key Responsibilities:1. **Customer Support**: Provide timely and accurate responses to customer inquiries via phone, email, or chat, ensuring a friendly and professional tone in all communications.2. **Issue Resolution**: Identify and troubleshoot customer problems, guiding them through the necessary steps to resolve issues effectively, which helps in enhancing their experience.

We are seeking a dedicated Back Office Executive to join our team in Benad Road. This is a full-time position suitable for candidates with 0-1 year of experience. The ideal candidate should have completed at least their 12th grade and should be male, as per company policy. **Key Responsibilities:**- **Data Entry:** Accurately enter and manage data in the companys databases, ensuring information is current and correct. Attention to detail is essential to avoid errors.- **Documentation Support:** Assist in preparing and managing important documents, including reports and files. This involves organizing materials for easy access and retrieval.- **Communication:** Handle internal communications and coordinate with team members to ensure smooth operations. Strong communication skills are required to relay information effectively.- **Customer Support:** Provide back-end support for customer inquiries and issues. You will likely be involved in resolving basic queries and ensuring customer satisfaction.- **Record Keeping:** Maintain organized records of various business transactions and operational activities. This helps in tracking company performance and compliance.**Required Skills and Expectations:**The candidate should have strong organizational skills to handle multiple tasks efficiently. Basic computer skills, including knowledge of MS Office, are necessary for data management and reporting. The ability to work in a team and communicate well with others is important. A proactive attitude and willingness to learn are essential for success in this role. A positive approach to problem-solving will also be valuable, as you may encounter challenges that require quick thinking.

We are looking for a dedicated Customer Support Executive to join our team. The ideal candidate should be a female with a passion for helping customers and a positive attitude.**Key Responsibilities:**- **Assist Customers**: Answer customer inquiries through phone, email, or chat to provide effective assistance and solutions.- **Resolve Complaints**: Handle customer complaints with patience and clarity, ensuring satisfactory resolutions that enhance the customer experience.- **Maintain Records**: Document customer interactions and update accounts to ensure accurate information for future reference.- **Provide Product Information**: Educate customers about our products and services, enabling them to make informed decisions.- **Follow Up**: Monitor ongoing issues and follow up with customers to ensure their needs are met and they are satisfied with the resolution.**Required Skills and Expectations:**Candidates should possess good communication skills in English and Hindi, both spoken and written. A friendly and approachable demeanor is essential to create a supportive environment for customers. Proficiency in basic computer skills and familiarity with customer management software will be an advantage. Candidates should have strong problem-solving abilities, along with a desire to learn and grow within the role. A willingness to work in a fast-paced office environment is expected. Previous experience is not mandatory, but a positive attitude and eagerness to help are essential qualities for success in this position.

We are looking for a Customer Care Executive to join our team in Malviya Nagar. This full-time position is suitable for individuals with 0 to 1 year of experience and requires a minimum education of a 12th pass. As a Customer Care Executive, you will play a key role in providing excellent service to our customers and ensuring their needs are met promptly.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, ensuring they receive accurate information and assistance.- **Resolve Issues:** Identify and resolve customer complaints effectively while maintaining a positive attitude to enhance customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions, transactions, and feedback to help improve services and products.- **Follow Up:** Proactively follow up with customers to ensure their issues have been resolved satisfactorily and to gather feedback.- **Collaborate with Teams:** Work closely with other departments to provide customers with the best possible service and share insights about customer needs.Required skills and expectations include strong verbal and written communication abilities, a patient and friendly demeanor, and good problem-solving skills. You should be detail-oriented and capable of managing multiple tasks efficiently. A basic understanding of computer applications is essential. Being a team player who can adapt to a dynamic work environment will help you thrive in this role.

We are looking for a reliable and well-spoken Customer Support Executive to manage customer communication across WhatsApp, Meta Ads, and phone calls. The role involves responding to inquiries, following up with potential customers, and handling basic customer support tasks in a timely and professional manner.Key Responsibilities:Respond to customer queries received via WhatsApp chats.Handle incoming and outgoing calls professionally.Perform regular follow-ups with interested customers/leads.Provide accurate information about products/services.Resolve basic customer queries and escalate complex issues when required.Maintain polite, clear, and professional communication at all times.Keep simple records of conversations and follow-ups.Requirements:No formal qualification requiredStrong command over WhatsApp usage and chat handlingFast and accurate typing skillsBasic communication skills (Hindi/English preferred)Ability to handle customers patiently and politelyPrior experience in customer support or chat handling is a plus (not mandatory)Who Can Apply:Freshers Students, part-time job seekers, or full-time applicantsAnyone comfortable with mobile/desktop chat and call handlingWork Type:Remote / Office (as applicable)Full-time / Part-time

Assist customers in selecting products and provide excellent in-store service. Handle stock shelves, and maintain a clean retail space. Monitor sales trends and report customer feedback.

- Answer incoming calls and respond to customer queries: The customer care executive will be responsible for handling incoming calls from customers and providing necessary assistance or information as per the query.- Resolve customer complaints: It will be essential for the customer care executive to address and resolve any customer complaints or issues in a timely and efficient manner to ensure customer satisfaction.- Maintain customer records: The executive will need to maintain accurate and updated customer records for future reference and follow-up.- Ensure customer satisfaction: The primary goal of the customer care executive will be to ensure that customers are satisfied with the service provided and their concerns are addressed promptly.- Assist customers with product information: The executive will be expected to have a good understanding of the products or services offered by the company and assist customers with any information they may require.Skills and Expectations:- Excellent communication skills: The candidate should have strong verbal and written communication skills to effectively interact with customers.- Customer service orientation: A customer-centric approach is essential to ensure a positive experience for customers.- Problem-solving skills: The ability to think critically and resolve customer issues efficiently is crucial in this role.- Patience and empathy: Dealing with customer complaints and concerns requires patience and empathy to understand their perspective and provide appropriate solutions.- Basic computer skills: Basic knowledge of computer systems and data entry is required for maintaining customer records.

We are looking to hire more candidates for our Anti-Virus Voice and Chat processes. Please find the requirements and job details below:Eligibility Criteria:- For Freshers:Must be a Graduate (any stream).- For Undergraduates:Must have a minimum of 6 months of documented experience in any domain.Skills Required:- Excellent communication skills both verbal and writtenJob Details:- Job Type: Full-time- Shift: Rotational shifts (Night shifts preferred)- Week Offs: Rotational (5.5 working days/week)- Cab Facility:- Available for both male and female employees after 3 months of training available during darker hours only Salary Structure:- Anti-Virus Voice Process:CTC: 32,000In-hand: 28,800 + 3,200 (variable/incentives)- Anti-Virus Chat Process:CTC: 30,000In-hand: 27,000 + 3,000 (variable/incentives)or *Company:* Teleperformance Jaipur*Job Title:* Technical Support Representative*Location:* Jaipur*Work Schedule:*- Work From Office - WFO only- 5.5 days of working with rotational shifts (majorly night shifts)- 9.5 hours per day, including 1 hour of break- Rotational week-offs- Cabs available both ways for odd hours only ( 50% cost from emp)*Salary and Benefits:*- G + F = 32K (28,800 CTC + 3200 PLI)- G+ 1 yr min Expr = 34K (30,600 CTC + 3400 PLI)- UG + 1 yr min Expr = 34K (30,600 CTC + 3400 PLI)Performance Linked Incentive (PLI) will be added to the salary dependent on KPIs & KRAs like- login hours, attendance, QA score, CSAT- DSAT, etc*Requirements:*- Graduates or UG + 1 yr min expr- Excellent communication skills- Good Technical aptitude- Ability to work in rotational shifts, including night shifts- No leaves allowed for the first three months, except for weekly offs *Relocation Benefits:* Only applicable for out of Jaipur Candidates 14 Days Free Hotel stay (Dual occupancy) One way Travel Ticketor Job Title: Email Support Executive Teleperformance (Jaipur)Company: TeleperformanceLocation: Jaipur (Work from Office)CTC: 36,000 38,000 per month--- About the RoleTeleperformance is looking for Email Support Executives to join our Jaipur team. If you have prior experience in international customer support or client handling, heres your chance to work with a global leader in customer experience management.--- Key ResponsibilitiesRespond to customer emails with accuracy, empathy, and professionalismResolve queries efficiently and escalate complex issues when necessaryEnsure compliance with quality and process standardsWork closely with internal teams to deliver seamless customer service Salary & IncentivesCTC: 36,000 38,000 per monthIn-hand (Training Period First 3 Months): 30,000Performance Linked Incentive (PLI): Up to 1,000/month based on performance--- Perks & Benefits5-Day working with rotational shifts & week-offsPaid training for smooth onboarding14 days of accommodation + complimentary breakfastTravel reimbursement (Bus/Train/Flight)Health & wellness coverage + employee assistance programCareer growth opportunities with a global brandInclusive & collaborative work culture--- Please NoteNo leaves permitted during the first 3 months of training--- Eligibility CriteriaGraduation (any stream) MandatoryMinimum 1 year of international customer support/customer handling experience (on paper)Strong written communication skillsFlexible with rotational shifts and week-offs

In this role as a Telesales Executive in Jaipur, you will be responsible for making cold calls to potential customers, generating leads, and handling customer inquiries over the phone. You will be making outbound calls to promote products or services and provide information to customers, aiming to close sales deals. To excel in this position, you should possess strong communication skills, be persuasive, and have the ability to handle objections effectively. Your main responsibilities will include making a high volume of calls daily, identifying customer needs, and maintaining detailed records of interactions. The ideal candidate should be a 12th pass with 0-1 years of relevant experience, preferably female, who is self-motivated, results-driven, and able to work in a fast-paced environment. Working from the office, you should be professional, proactive, and eager to meet sales targets.

Job descriptionWe are hiring International Voice Process Executives for a leading global BPO in Jaipur. The role involves handling inbound and outbound customer calls for international clients, providing prompt and accurate resolutions while maintaining high service standards.Key Responsibilities- Handle international customer calls (inbound/outbound) and provide accurate information and resolutions.- Understand customer queries, identify issues, and offer appropriate solutions with a customer-first approach.- Maintain call quality standards, AHT, and other performance metrics as defined by the process.- Accurately document call outcomes and update internal systems in real time.- Collaborate with team leaders and quality teams to continuously improve customer experience.Required Skills & Experience- Minimum 6 months of experience in an international voice process (customer service / technical support / sales).- Excellent English communication skills (spoken and written) with neutral/understandable accent.- Strong listening skills, empathy, and ability to handle irate or difficult customers professionally.- Basic computer proficiency and ability to work with CRM tools and MS Office.- Willingness to work in rotational shifts and fast-paced BPO environment.Work Schedule & Shift Details- 5.5 days working per week (rotational weekly offs).- Rotational shifts, including night shifts (minimum 180 nights in a year).- For female employees working in late-night/odd-hour shifts, one-way cab facility is provided from office to home.Desired Profile- Graduate / Undergraduate with relevant international BPO experience.- Comfortable with rotational shifts, night shifts, and working on weekends as per process requirements.- Immediate joiners or short notice period preferred.Role: Customer ServiceIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Graduation Not Required

Service Telecaller calling Regarding Service Pendency

We are looking for an International Customer Representative to join our team at Techqunba Solutions Private Limited. The role offers 15000 - 40000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.Key Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 0 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Company DescriptionGiftorious is a Jaipur-based company specializing in unique and customized gifting solutions that make loved ones feel special. At Giftorious, relationships extend beyond business, making gifting a memorable experience for everyone.Role DescriptionThis is a Chat process, full-time, on-site role located in Jaipur for a Customer Care Executive. The Customer Care Executive will be responsible for handling customer inquiries, providing top-notch customer support, ensuring customer satisfaction, and delivering exceptional customer service. They will also assist with sales activities and engage in effective communication to address customer needs and concerns.QualificationsCustomer Support, Customer Service, and Customer Satisfaction skillsGood Communication skillsGood English speakingGood interpersonal skills and ability to build relationships with customersAbility to work effectively in a team and independentlyOther detailsSalary : 14,000 per month ( In hand )Working days : Mon - SatJob timings : 10 AM - 7 PMLocation : Mansarovar, Jaipur

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

As a Customer service executive/Counter Staff member, you will be responsible for: 1.Preparing and cooking food items according to cafe recipes and standards.2.Maintaining a clean and organized kitchen and counter area.3.Serving customers, handling cash transactions, and operating the POS system.4. Ensuring high standards of food safety and hygiene.5.Assisting with inventory management and stock ordering.6.Providing excellent customer service and addressing customer inquiries.7. Any other related duties assigned by the management.

We are seeking a dedicated and customer-focused Customer Support Associate to join our dynamic team. As a CSA, you will be responsible for providing outstanding customer service to our clients, resolving their queries, and ensuring a smooth customer experience.

As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and providing support. Your primary responsibilities will include:- **Handling Customer Inquiries**: Respond to customer questions via phone, email, or chat, providing accurate information and effective solutions.- **Managing Complaints**: Address customer complaints with empathy and professionalism, working to resolve issues and improve customer experiences.- **Processing Orders**: Assist customers in placing orders, tracking shipments, and updating order information, ensuring a smooth transaction process.- **Maintaining Records**: Keep detailed logs of customer interactions and transactions for quality assurance and follow-ups.- **Collaborating with Teams**: Work closely with other departments like sales and logistics to ensure customer needs are met efficiently.To excel in this role, candidates should possess the following skills:- **Communication Skills**: Strong verbal and written communication skills are essential for effectively interacting with customers and resolving issues.- **Problem-Solving Abilities**: The ability to think critically and find solutions to customer problems is crucial for maintaining satisfaction.- **Customer-Oriented Mindset**: A genuine desire to help customers and provide excellent service is vital.- **Basic Computer Skills**: Familiarity with computer systems and the ability to learn new software quickly are necessary for managing customer inquiries and processing information.Candidates should have completed at least 12th grade and preferably have some experience in customer service, although freshers with a positive attitude are welcome to apply.

Job Title: Telecalling Executive Voice Process (Inbound/Outbound)Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based)Experience: 02 yearsSalary: 12,000 20,000/month + IncentivesJob Type: Full-time Immediate Joiners PreferredResponsibilities:Make/attend calls to customers to explain/pitch products or services.Follow scripts and handle objections professionally.Capture customer feedback and update CRM.Achieve daily/weekly calling targets.Requirements:Good communication skills in Hindi/English.Fresher or experienced candidates welcome.Basic computer knowledge.Positive attitude and willingness to learn.Perks:Fixed salary + performance-based incentivesWeekly offDay shifts / Rotational shifts Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.