12th Pass Freshers For Customer Care Executive

We are looking for a Customer Care Executive to join our team in Malviya Nagar. This full-time position is suitable for individuals with 0 to 1 year of experience and requires a minimum education of a 12th pass. As a Customer Care Executive, you will play a key role in providing excellent service to our customers and ensuring their needs are met promptly.

**Key Responsibilities:**

- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat, ensuring they receive accurate information and assistance.

- **Resolve Issues:** Identify and resolve customer complaints effectively while maintaining a positive attitude to enhance customer satisfaction.

- **Maintain Records:** Keep detailed records of customer interactions, transactions, and feedback to help improve services and products.

- **Follow Up:** Proactively follow up with customers to ensure their issues have been resolved satisfactorily and to gather feedback.

- **Collaborate with Teams:** Work closely with other departments to provide customers with the best possible service and share insights about customer needs.

Required skills and expectations include strong verbal and written communication abilities, a patient and friendly demeanor, and good problem-solving skills. You should be detail-oriented and capable of managing multiple tasks efficiently. A basic understanding of computer applications is essential. Being a team player who can adapt to a dynamic work environment will help you thrive in this role.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Gaurav tower malviya Nagar jaipur