Customer Care Assistant Job Vacancies in Jaipur

We are seeking a dedicated Customer Care Executive to join our team in Jaipur. This is a full-time position ideal for individuals with 0 to 2 years of experience, and a minimum educational requirement of 12th pass. You will be responsible for assisting our customers and ensuring their satisfaction with our products and services.**Key Responsibilities:**- **Answer Customer Queries:** Address customer questions and concerns quickly and effectively, ensuring clear communication and resolution.- **Provide Product Information:** Offer detailed information on products and services to help customers make informed decisions.- **Document Interactions:** Record customer interactions and feedback in our systems to help improve service and track issues.- **Follow Up on Requests:** Ensure timely follow-up on customer requests or complaints to guarantee resolution and enhance customer satisfaction.- **Maintain Positive Customer Relations:** Build strong relationships with customers through courteous and professional communication.**Required Skills and Expectations:**- Excellent verbal and written communication skills are essential for effectively interacting with customers.- A friendly and patient demeanor is expected, helping to create a welcoming environment for all customers.- Basic computer skills, including familiarity with MS Office and customer management software, are required.- Ability to work under pressure and handle multiple tasks while maintaining attention to detail is important. - A proactive attitude towards problem-solving and a willingness to learn is highly valued. This role is based in the office, and the ideal candidate will be enthusiastic about providing exceptional support to our customers.

We are looking for a dedicated Back Office Assistant to join our team in Mansarovar Colony, Jaipur. The ideal candidate should have 1 to 2 years of experience in back office operations and hold a post-graduate degree. This is a full-time position, and the role requires a female candidate to work from the office.Key Responsibilities:1. **Administrative Support**: Assist with everyday office tasks such as managing files, handling correspondence, and organizing documents to ensure smooth operations.2. **Data Entry**: Accurately input and update data in various systems and databases, ensuring that information is current and precise.3. **Customer Interaction**: Communicate with clients and vendors via email or phone to provide information or support, maintaining a professional demeanor at all times.4. **Report Generation**: Prepare regular reports that summarize key data and insights for internal teams, helping in decision-making processes.5. **Inventory Management**: Monitor stock levels and assist with ordering supplies as necessary, ensuring that the office runs efficiently without interruptions.Required Skills and Expectations:The successful candidate should have strong organizational skills and attention to detail. Excellent communication abilities, both written and verbal, are essential for effective interaction with clients and team members. Proficiency in Microsoft Office and other relevant software is required. A proactive attitude and the ability to work independently and manage time efficiently will be crucial for success in this role.

We are looking for a Customer Care Executive based in Jaipur. This is a full-time work-from-home position suitable for freshers who have completed their 12th grade. You will play an important role in ensuring customer satisfaction by assisting with inquiries and resolving issues.Key Responsibilities:1. **Customer Support**: Provide timely and accurate responses to customer inquiries via phone, email, or chat, ensuring a friendly and professional tone in all communications.2. **Issue Resolution**: Identify and troubleshoot customer problems, guiding them through the necessary steps to resolve issues effectively, which helps in enhancing their experience.

HR officers hire, support and train employees for various roles at an organisation. They help department managers recruit qualified candidates and perform several administrative functions . we want to hire atleast 2 employee

Customer Care ExecutiveLocation: JaipurType: Full-timeAbout the CompanyFine Acers Private Limited has emerged as a leading developer based in Jaipur, Rajasthan,and is Indias fastest-growing and most versatile resort development company. We offer someof the most sought-after luxury destinations, operated by international hospitality brands, atexotic locations worldwide.With over 15 years of experience in real estate and hospitality, our passion for creatinglifelong income opportunities for investors has driven us to introduce a revolution in theluxury resort space.The companys vision is to establish itself as a prominent player in the hotel and resortindustry by acquiring and developing approximately 5,000 keys across properties by 2030.As a leading luxury resort investment company, Fine Acers is dedicated to providing itsinvestors with unparalleled value and peace of mind. The benefits of investing with FineAcers include: Property appreciation with robust and consistent cashback returns Annualcomplimentary stays at our luxurious resorts Theprivilege of hosting major event (including destination weddingaccommodation, venue and lawn only) at our resorts once in a lifetime without anyadditional charge of hiring venue. Hassle-free property maintenance with zero maintenance chargesFine Acers pioneered the sale-leaseback model for resort properties and has expanded itspresence across diverse destinations. From the regal charm of Jaipur, the enchantinglandscapes of Udaipur and Jawai, and the spiritual ambience of Pushkar, to the scenic beautyof Coorg- known as the Scotland of India- our resorts offer unparalleled luxury andinvestment potential.Our Luxury Destinations Include: TheWyndhamGrand,Jaipur KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Jawai RegentaResort by Royal Orchid, Pushkar KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Udaipur TheResort, Udaipur KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Coorg KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Goa TheAme,SakleshpurAbout the RoleFine Acers is hiring a Customer Care Executive who can deliver exceptional service, buildstrong client relationships, and play a pivotal role in creating memorable customerexperiences. This role is ideal for someone who thrives on meaningful conversations,understands high-touch service, and can convert interest into trust and trust into action.Youll be the voice of Fine Acers, helping shape how customers perceive our brand andofferings.Key Responsibilities Serveas the first point of contact for prospective and existing customers,primarily via phone calls. Engage inbound leads and initiate outbound calls to promote Fine Acersloyalty programs and offerings. Convert interest into action with a focus on repeat purchases, upsells, andlong-term customer relationships. Educate customers about the value and exclusivity of Fine Acers offeringsand lifestyle experiences. Maintain detailed call logs, track lead stages, and update the CRM withrelevant insights. Meetandexceed weekly and monthly conversion and loyalty sales targets. Provide customer feedback to internal teams to help improve offerings,communication, and experiences. Assist in the optimization of calling scripts and engagement flows based oncustomer response patterns.What We are Looking For 1 - 3 years of experience in customer service, inside sales, or telemarketingwith a strong sales orientation. Proven ability to convert leads, handle objections, and close conversationswith outcomes. Excellent verbal communication in English (additional languages are a plus). Comfort with CRM tools, call tracking systems, and structured follow-ups. Empathyfor the customer, but a drive for results. Ability to operate in a fast-moving, early-stage company where processesare still evolving. Background in luxury, real estate, travel, hospitality, or lifestyle products is astrong advantage.

- Answer incoming calls and respond to customer queries: The customer care executive will be responsible for handling incoming calls from customers and providing necessary assistance or information as per the query.- Resolve customer complaints: It will be essential for the customer care executive to address and resolve any customer complaints or issues in a timely and efficient manner to ensure customer satisfaction.- Maintain customer records: The executive will need to maintain accurate and updated customer records for future reference and follow-up.- Ensure customer satisfaction: The primary goal of the customer care executive will be to ensure that customers are satisfied with the service provided and their concerns are addressed promptly.- Assist customers with product information: The executive will be expected to have a good understanding of the products or services offered by the company and assist customers with any information they may require.Skills and Expectations:- Excellent communication skills: The candidate should have strong verbal and written communication skills to effectively interact with customers.- Customer service orientation: A customer-centric approach is essential to ensure a positive experience for customers.- Problem-solving skills: The ability to think critically and resolve customer issues efficiently is crucial in this role.- Patience and empathy: Dealing with customer complaints and concerns requires patience and empathy to understand their perspective and provide appropriate solutions.- Basic computer skills: Basic knowledge of computer systems and data entry is required for maintaining customer records.

We are seeking a proactive and empathetic Customer Support Executive to manage customer queries, resolve issues, and ensure a seamless post-sales experience. The ideal candidate should have excellent communication skills, a customer-first mindset, and the ability to handle pressure professionally.Key ResponsibilitiesHandle incoming customer queries via phone, email, WhatsApp, and other platforms.Provide accurate information about products, services, warranties, and return policies.Coordinate with internal teams (warehouse, service, R&D) to resolve customer issues.Maintain detailed records of customer interactions, complaints, and resolutions.Follow up with customers to ensure their issues are resolved and they are satisfied.Support order tracking, replacement, and refund-related queries.Manage CRM software for logging support tickets and updating status.Escalate complex issues to the relevant departments promptly.Share weekly reports on customer satisfaction and support metrics.Assist in collecting customer feedback and suggesting process improvements.Required SkillsStrong communication and interpersonal skills (Hindi & English mandatory).Patience and problem-solving attitude.Familiarity with CRM tools, ticketing software, and MS Office.Ability to multitask and work under pressure.Basic knowledge of e-commerce and logistics will be a plus.QualificationBachelors degree in any field.Minimum 1 year of experience in a customer service / support role preferred.Salary & BenefitsSalary: 25,000 per monthOpportunity to work with a growing D2C brand.Friendly work culture.Performance-based incentives.

Customer support executive, working days and fixed government holidays rotational week off and fixed shift

We are looking for an International Customer Representative to join our team at Techqunba Solutions Private Limited. The role offers 15000 - 40000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.Key Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 0 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Company DescriptionGiftorious is a Jaipur-based company specializing in unique and customized gifting solutions that make loved ones feel special. At Giftorious, relationships extend beyond business, making gifting a memorable experience for everyone.Role DescriptionThis is a Chat process, full-time, on-site role located in Jaipur for a Customer Care Executive. The Customer Care Executive will be responsible for handling customer inquiries, providing top-notch customer support, ensuring customer satisfaction, and delivering exceptional customer service. They will also assist with sales activities and engage in effective communication to address customer needs and concerns.QualificationsCustomer Support, Customer Service, and Customer Satisfaction skillsGood Communication skillsGood English speakingGood interpersonal skills and ability to build relationships with customersAbility to work effectively in a team and independentlyOther detailsSalary : 14,000 per month ( In hand )Working days : Mon - SatJob timings : 10 AM - 7 PMLocation : Mansarovar, Jaipur

Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.

As a Customer service executive/Counter Staff member, you will be responsible for: 1.Preparing and cooking food items according to cafe recipes and standards.2.Maintaining a clean and organized kitchen and counter area.3.Serving customers, handling cash transactions, and operating the POS system.4. Ensuring high standards of food safety and hygiene.5.Assisting with inventory management and stock ordering.6.Providing excellent customer service and addressing customer inquiries.7. Any other related duties assigned by the management.

Opening for Customer Support ExecutiveLocation - Jaipur Experience (Fresher - 3 yrs)SkillsCustomer servicesCustomer SupportCustomer careEducationAny Graduate

*Job Title* : Customer Support Representative*Company* : Teleperformance*Location* : Jaipur*Salary* : 30K CTC(23 for 1st 3 months, and then 25.5k inhand)*Shifts* : Rotational*Accommodation:* 15 Days Provided*Relocation Bonus* : 10KImmediate Joiners Preferred *Key Responsibilities* :*Handle inbound and outbound customer interactions across various channels (calls, emails, chats) in a courteous and timely manner.Provide accurate information and solutions to customers regarding products and services.Troubleshoot issues, provide resolutions, and ensure complete customer satisfaction.Document customer interactions, including inquiries, complaints, and resolutions, in the system.*Skills and Qualifications:*Excellent verbal and written communication skills in English (additional language skills like Hindi are a plus).Strong problem-solving skills with a customer-first mindset.Flexible to work in rotational shifts, including weekends and holidays, as required.

Answering customer questions and providing information about products or services. Addressing customer concerns and complaints in a timely manner. Troubleshooting technical issues and guiding customers through solutions. Processing returns, exchanges, and other customer requests. Providing Customer Support:Responding to inquiries via phone, email, chat, or social media. Maintaining accurate records of customer interactions and resolutions. Escalating complex issues to appropriate teams or management. Following up with customers to ensure satisfaction and resolution.

We are hiring for Customer Service Voice/Email/Chat/Technical Process Jaipur (Mansarovar)CTC + Travel Tickets + 14 Days guest house + Relocation Bonus+ IJP (Internal Job Posting) (It is work from office only)Candidate has to relocate to Jaipur within a week after selection (Interview mode would be telephonic or video call)Note: Please don't apply if you are not comfortable to relocateGraduate / Under Graduate both can applySkills required - Good English Comm & Tech knowledgeSalary - 16K to 38KWorking - 5/ 5.5 days & Rotational ShiftsDeductions PF, Gratuity and Mediclaim from fixed CTC .#Candidates can apply from PAN India Benefits:- Guest House Stay for 14 days for outstation candidates. Candidate can apply for an IJP (Promotion) after 9 months. Salary increments every year basis performanceRelocation Bonus

Customer Service Executive (International Voice) - MNC5 days workingSalary up to 40KLucrative IncentivesCab FacilityFresher/Experienced can ApplyContact for more details -location- Jaipur & GurgaonHimanshu - 9521247651Role: Customer ServiceIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationGraduation Required

Urgent Requirement For BPO(International Process)Job Location:- JaipurContact: 9352376747Site- Sitapura/Mansarovar/ Jagatpura (Jaipur)Process- Chat/Voice Process, (Work From Office)Salary Slabs:-23K to 38K CTC (Depends Upon Work Experience Documents, Please Check It Once Before Committing Any Salary)Shifts- Rotational Shifts, 24*75.5 Working Days-Graduates, Undergraduates (Freshers And Experienced), All Can Be HiredSkills Required:-*Excellent Communication Skill Required*Light On Accent*Computer Proficient*Average Typing*Excellent In Verbal And Written Communication (Outstanding Comms)*High On Tenses And Grammar No MTITraining Period: 30- 45 Days (Paid)Benefits:--Both Side Cab Facility-15 Days Accommodation-Rs 10000 Relocation Bonus (Out Of Rajasthan Only)-Can Source From PAN India However, Candidates Need To Commute Within 72 HoursInterview Process-HR Round- TelephonicOps Round- Video CallHappy Hiring!