We are seeking a dedicated Customer Care Executive to join our team in Jaipur. This is a full-time position ideal for individuals with 0 to 2 years of experience, and a minimum educational requirement of 12th pass. You will be responsible for assisting our customers and ensuring their satisfaction with our products and services.
Key Responsibilities:
- Answer Customer Queries: Address customer questions and concerns quickly and effectively, ensuring clear communication and resolution.
- Provide Product Information: Offer detailed information on products and services to help customers make informed decisions.
- Document Interactions: Record customer interactions and feedback in our systems to help improve service and track issues.
- Follow Up on Requests: Ensure timely follow-up on customer requests or complaints to guarantee resolution and enhance customer satisfaction.
- Maintain Positive Customer Relations: Build strong relationships with customers through courteous and professional communication.
Required Skills and Expectations:
- Excellent verbal and written communication skills are essential for effectively interacting with customers.
- A friendly and patient demeanor is expected, helping to create a welcoming environment for all customers.
- Basic computer skills, including familiarity with MS Office and customer management software, are required.
- Ability to work under pressure and handle multiple tasks while maintaining attention to detail is important.
- A proactive attitude towards problem-solving and a willingness to learn is highly valued.
This role is based in the office, and the ideal candidate will be enthusiastic about providing exceptional support to our customers.
Experience
0 - 2 Years
No. of Openings
30
Education
12th Pass
Role
Customer Care Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Age Limit
18 - 30 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, PF
Walk-in interview location
Jtm Mall, B 2, Jagatpura Rd, near Jagatpura Flyover, Model Town, Malviya Nagar, Jaipur, Rajasthan 302017, 6th floor
Walk-in Date
11/08/2026 - 20/08/2026
Walk-in Time
10:30 AM