Hiring For 12th Pass Freshers - Airline Customer Service Representative

We are looking for an enthusiastic Airline Customer Service Executive to join our team in Jaipur. This role is perfect for those starting their careers, as no prior experience is required. You will play a key role in ensuring a positive travel experience for our customers.

Key responsibilities include:

1. **Customer Assistance:** Greet and assist customers at the airport or over the phone with their inquiries and concerns regarding flight bookings, changes, and cancellations. Ensure every customer feels welcomed and valued.

2. **Check-In Support:** Help passengers during the check-in process by processing their travel documents, issuing boarding passes, and facilitating smooth boarding to flights. This involves attention to detail and a friendly demeanor.

3. **Problem Resolution:** Effectively address customer complaints and resolve issues such as lost luggage or flights delays while maintaining a calm and professional attitude. Your ability to empathize and act swiftly is essential here.

4. **Information Guidance:** Provide customers with accurate information about flight schedules, baggage policies, and travel regulations. Being knowledgeable will help customers make informed choices.

Required skills and expectations include:

- A minimum of a 12th-grade education is necessary.

- Strong communication skills, both verbal and written, to interact clearly with customers.

- Good problem-solving abilities to handle unexpected situations effectively.

- An approachable and friendly personality to ensure a pleasant experience for all customers.

- Willingness to work in a fast-paced environment and adapt to changing circumstances while maintaining professionalism.

• Experience

  0 - 1 Years

• No. of Openings

  36

• Education

  12th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office