Voice Process Executive Job Vacancies in Jaipur

As a Telesales Executive, you will be responsible for making outbound calls to potential customers to promote products or services. You will need to explain the features and benefits of the products persuasively to secure sales. Additionally, you will be required to keep accurate records of customer interactions and follow up on leads.Key responsibilities include:- Making outbound calls to potential customers- Promoting products or services over the phone- Explaining product features and benefits- Persuading customers to make a purchase- Keeping accurate records of customer interactions- Following up on leads to close salesTo excel in this role, you should have excellent communication skills and the ability to convince customers effectively. A persuasive and energetic attitude is essential to succeed as a Telesales Executive. Additionally, you must be able to work independently and meet sales targets consistently. A high school diploma or equivalent is required for this position.

Key Responsibilities:1. Answer incoming calls from international customers: You will be responsible for handling incoming calls from customers located in different countries, addressing their queries and concerns.2. Provide excellent customer service: Ensure high-quality customer service by actively listening to customers, understanding their needs, and providing appropriate solutions.3. Resolve customer issues: Identify and resolve customer complaints in a timely and efficient manner to ensure customer satisfaction and retention.4. Upsell products or services: Utilize sales techniques to promote additional products or services to customers during interactions.5. Maintain accurate records: Record customer interactions, transactions, inquiries, and complaints accurately for future reference and analysis.Required Skills and Expectations:1. Good communication skills: Ability to effectively communicate with customers in a clear and professional manner.2. Customer management: Strong customer service skills with the ability to handle difficult customers and resolve issues effectively.3. Active listening: Ability to listen attentively to customers and understand their needs to provide appropriate solutions.4. Problem-solving skills: Ability to identify customer issues, analyze problems, and develop solutions efficiently.5. Team player: Willingness to collaborate with team members to deliver exceptional customer service and achieve team goals.

Job descriptionWe are hiring International Voice Process Executives for a leading global BPO in Jaipur. The role involves handling inbound and outbound customer calls for international clients, providing prompt and accurate resolutions while maintaining high service standards.Key Responsibilities- Handle international customer calls (inbound/outbound) and provide accurate information and resolutions.- Understand customer queries, identify issues, and offer appropriate solutions with a customer-first approach.- Maintain call quality standards, AHT, and other performance metrics as defined by the process.- Accurately document call outcomes and update internal systems in real time.- Collaborate with team leaders and quality teams to continuously improve customer experience.Required Skills & Experience- Minimum 6 months of experience in an international voice process (customer service / technical support / sales).- Excellent English communication skills (spoken and written) with neutral/understandable accent.- Strong listening skills, empathy, and ability to handle irate or difficult customers professionally.- Basic computer proficiency and ability to work with CRM tools and MS Office.- Willingness to work in rotational shifts and fast-paced BPO environment.Work Schedule & Shift Details- 5.5 days working per week (rotational weekly offs).- Rotational shifts, including night shifts (minimum 180 nights in a year).- For female employees working in late-night/odd-hour shifts, one-way cab facility is provided from office to home.Desired Profile- Graduate / Undergraduate with relevant international BPO experience.- Comfortable with rotational shifts, night shifts, and working on weekends as per process requirements.- Immediate joiners or short notice period preferred.Role: Customer ServiceIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Graduation Not Required

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.

Telesales Executive

Freelance telecalling agent Call on data

Customer Support Executive (Voice and Chat Process )Blended ProcessPreferred (English )Job typeFull-timeexperience- (0-0.6)/ Freshers can also applyEnglish (required)Roles and responsibilities:Provide accurate information about products, services, pricing, and promotions.Assist customers with order placement, tracking, cancellations, and returns.Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.Requirements:12th/any GraduateGood Communication skills preferredGood typing speed.Positive attitude towards customer handlingProblem solving skillsExperience required min 6 months and above.Prefer candidate who has a chat and voice support experience.We are also accepting applications for this profile from customer care executive, customer support executive, customer care representative, customer support specialist

We are hiring for teleprformance international bpo customer support executiveNeed only fluent with excellent communication skills in EnglishPan India candidate can be applyAge criteria is 35Out of rajsthan candidate for the relocation bonus 15 days accommodation 700 ticket chargesRotational shiftsMale female both can apply

We are seeking a dedicated and customer-focused Customer Support Associate to join our dynamic team. As a CSA, you will be responsible for providing outstanding customer service to our clients, resolving their queries, and ensuring a smooth customer experience.

call to the customers and tell them about company products and offers and convince them to purchase

Any degree from RSOS (Rajasthan State Open School) or NIOS (National Institute of Open Schooling).2.Minimum graduation from RSOS or NIOS.3.B.Ed qualification or relevant teaching experience preferred.4.Strong interpersonal skills with a polite and friendly attitude.5.Maintain a polite and approachable demeanor when interacting with teachers.

We have vacant of 15 Telecalling Executive Jobs in Sodala, Jaipur, for Freshers Educational Qualification : Higher Secondary, Professional Degree Skill Good Communication Skills,Telecommunication,Voice Process,Outbound Calling,Cold Calling,Basic Computers,Tele Marketing,Telesales,Convincing Power etc.

cold calling converstion of sales communicated with cilents

TELECALLING JOB EASY TO LEARN AFTER TRAINING OF 2-3 DAYS

Hiring for international MNC BPO for candidate with excellent communication skills both in verbal and written. Salary 26K CTC . Hiring for the location jaipur Rajasthan

Hiring for international MNC BPO. Looking for candidates with excellent communication skills both in verbal and written. Salary 26k CTC upto 34k CTC. Hiring for the location Jaipur, Rajasthan.

HIRING FOR INTERNATIONAL MNC BPO. LOOKING FOR CANDIDATES WITH EXCELLENT COMMUNICATION SKILLS BOTH IN VERBAL AND WRITTEN, SALARY 26K CTC UPTO 34K CTC HIRING FOR THE LOCATION JAIPUR , RAJASTHAN.

call to the customers and tell them about company products and offers and convince them to purchase