Customer Care Executive 12th Pass Experience Jobs in Navi Mumbai

Desired Candidate ProfileGraduate/Undergraduate candidates can Apply.Inbound/Outbound/Customer Service/Sales process.BFSI and Technical process.1-5 years of experience in tele sales or related field (outbound calling).Strong knowledge of domestic BPO processes, including outbound sales and telemarketing.Roles and ResponsibilitiesMake outbound calls to potential customers to generate leads and convert them into paying clients.Utilize strong communication skills to build rapport with clients over the phone.Identify customer needs and provide solutions through effective sales pitches.Meet daily/weekly targets set by management for call volume, conversion rates, and revenue generation.Maintain accurate records of all interactions with customers using CRM software.Role: Customer Service & Sales ExecutiveIndustry Type: BPODepartment: BFSI, Investments & TradingEmployment Type: Full Time, PermanentRole Category: General Insurance/ Mutual FundRole: BFSI, Investments & Trading - OtherIndustry Type: BPM / BPODepartment: BFSI, Investments & TradingEmployment Type: Full Time, PermanentRole Category: BFSI, Investments & Trading - OtherEducationUG: Any Graduate

Urgent Hiring Alert Company - One Point One Solution Job Title: Customer Support Executive Airline Process Location: Turbhe, Navi Mumbai Employment Type: Full-Time Salary: 28,500 CTC 24,000 In-Hand Shift Details: Male: Rotational (24x7) Female: Day (Any 9 hrs till 8 PM) Weekly Off: 1 Rotational Experience: Minimum 6 Months in Customer Service Requirement: Versant Level 4

Job Description: Front Desk Management: Greeting visitors, answering phones, taking messages, directing calls, and managing incoming and outgoing mail and packages.

Hiring for the profile of Customer ServiceCandidate should have minimum 1 Year of Experience into Customer Service.Candidate should have good English Communication.Shift Timing - 24/7 (With one way cab facility)Week offs - 2 Rotational offResolve inquiries and issues, ensuring high levels of customer satisfaction.Maintain accurate records of customer interactions and application statuses.Resolve inquiries and legal requirements while handling sensitive information securely.Handle inbound calls and providing detailed information on queries.Assist customers queries accuratelyResolve enquries and queries and ensuring high levels of customer satisfaction.Maintain accurate records of customer interactions and application statuses.Adhere to company policies and legal requirements while handling sensitive information securely.

Technical Proficiency- Strong understanding of electric vehicle systems and general automotive technology, Ability to explain complex technical issues in a simple and clear manner, good with explaining technical details and ensuring accuracy.Customer-Centric Approach- Good with empathy, Referred candidate needs to understand customer needs and emotions while maintaining professionalism, also needs to be patient in handling queries or frustrated customers with calm and composure, attend the customers with positive and friendly approach when engaging customers.

We're seeking a highly skilled and experienced Customer Relationship Executive to join our team. As a Customer Relationship Executive, you will be responsible for building and maintaining strong relationships with our customers, identifying new sales opportunities, and providing exceptional customer service.Key Responsibilities:1. Customer Relationship Management2. Customer Communication3. Sales and Revenue Growth4. Customer Feedback and Insights5. Issue Resolution6. Account Management7. Collaboration

Daily visit to the shop (General retail shop, Medical, Pharmacy shop, General store, Kirana store, stationery shop) to given area plan. improve sales performance as per given target. Simultaneously deliver the order to shopkeeper. Share the daily store visit and Sales Report.

Responsibilities:Greeting customers and offering assistance by providing product information and answering questions.Providing accurate information about product features, pricing, and after-sales services to help customers make informed decisions.Assisting customers in comparing products based on features and price to facilitate purchasing decisions.Suggesting additional products that complement the customers purchase.Ensuring shelves and racks are properly displayed and fully stocked.Handling the return process for merchandise in accordance with store policies.Working with the sales team, especially during peak times, to ensure excellent customer service.Informing customers about discounts, promotions, and special offers.Collecting and sharing customer feedback with the Store Manager to improve store services.Staying informed about new products and services to keep customers up-to-date.

Job Title: Retail Sales ExecutiveLocation: Navi MumbaiJob Type: Full-time, Field salesAbout Us: Sai India Gypsum Products Pvt Ltd is a leading manufacturer and supplier of high-quality gypsum products and solutions in India. We are dedicated to innovation, sustainability, and customer satisfaction. As we expand our reach in the retail market, we are seeking a proactive and results-driven Retail Sales Executive to join our team.Job Description: The Retail Sales Executive will be responsible for driving sales through retail channels, building strong relationships with retailers, and ensuring our products are effectively promoted and sold in the retail market. The ideal candidate will have a background in retail sales, a passion for customer service, and the ability to meet sales targets.Key Responsibilities:Identify and target potential retail sales opportunities to expand market presence.Develop and maintain strong relationships with retailers, distributors, and other key stakeholders.Conduct regular visits to retail outlets to ensure product availability and proper merchandising.Train and support retail staff on product knowledge and sales techniques.Prepare and deliver sales presentations and product demonstrations to retailers.Negotiate and close retail sales deals to achieve or exceed sales targets.Monitor retail market trends and competitor activities to inform sales strategies.Provide exceptional customer service and resolve any issues or complaints promptly.Collaborate with the marketing team to develop and implement effective retail sales strategies.Maintain accurate records of sales activities, client interactions, and inventory levels.Stay updated on industry developments, new products, and best practices in retail sales.Qualifications: Bachelors degree in Business, Marketing, or a related field.Job Type: Full-timePay: 20,000.00 - 25,000.00 per monthSchedule: Monday to FridaySupplemental Pay: Diwali bonusShift : Day

Hiring for US Healthcare Chat process -Thane location - Work from officeRounds : HR-Writex-Ops- TypingQuality: C2 Requirements:Hsc + 6 months expGrad FresherComms skill - Excellent Salary - Upto 23k in handShifts: 24*7 rotational shifts (strictly follow IBU boundaries)Week offs: 5 days of working. Any 2 Rotational week offs

ROLE- CUTOMER SUPPORT (INTERNATIONAL PROCESS)LOCATION- Thane, Wagle EstateSalary- 35k to 40k +Unlimited IncentivesExperience- 1 year in INTERNATIONAL BPO 5 days working, shift time- 7pm to 4am, CAB FACILITY AVAILABLENeed candidates with US SALES/ RETENTIONS/ COLLECTIONS/ CUSTOMER SERVICEQualificationsCustomer Support and Technical Support skillsExcellent Interpersonal SkillsAnalytical SkillsExperience in resolving customer inquiries and complaintsAbility to provide support to customersStrong communication skills, both written and verbalBachelor's Degree/ Undergraduates

Hiring for customer service for our reputed client in automobile industry. For details, Contact HR Azlan on WhatsApp @ 9325643742

1. Location airoli 2. Handling Inbound calls (Customer Service) 3. Need to handle queries related to US Customers.4. Designation: CSA Level 15. Salary upto 23k+2750 (incentive) + upto 3000 travelling allowance 5. Excellent communication skills needed 6. HSC/ Graduate Fresher/Experience 7. Shift Timing pure rotational night shifts8. Week off-2 Rotational week off between Monday till Sunday 9. Transport Boundaries: Dadar to Kalyan - 1.5km from Kalyan StationThane to Panvel - 1.5km from Panvel StationPanvel to Kurla

Essential Duties and Responsibilities: Resolve customer tickets over m-desk/ ERP, calls and social media. Quick turnaround time to answer customer queries and update tickets Identify and assess customers needs to achieve customer satisfaction Follow communication procedures and guidelines Go the extra mile to engage customers and keep them happy Collect feedback and collaborate with departments to bring in impactful solutions Maintains customer records by tracking and updating information. Research, identify, and resolve customer complaints using relevant software Document all call information according to standard operating procedures Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and services Complete call logs and reports Other duties as assigned

RequirementsMinimum 1 year of International Voice - BPO experience or any customer service experience.Minimum Qualification HSC or Graduation.Excellent communication skills in English.Strong problem-solving and customer service skills.Ability to handle customer inquiries and complaints effectively.Proficient in using customer service software and systems.Ability to work in a fast-paced environment and meet targets.Good multitasking and time management skills.Flexibility to work in rotational shifts.

Setting sales goals and developing sales strategies.Researching prospects and generating leads.Contacting potential and existing customers on the phone, by email, and in person.Handling customer questions, inquiries, and complaints.Preparing and sending quotes and proposals.Managing the sales process through specific software programs.Building and maintaining a CRM database.Meeting daily, weekly, and monthly sales targets.Participating in sales team meetings.

Answering questions about a company's products or servicesResolving issues and troubleshooting Delivering information about a company's offerings

Customer Care Executive Process - Customer Service ( Voice Process ) Shift Timing - Day Rotational Working Days - 6 daysweek off - One Rotation off Qualification - HSC/Grad.Minimum one year of experience in inbound customer service (BPO sector ) is mandate.salary upto 18k depending on the last drawn package.Note ;- Linguistic candidate can also apply Language required Malayalam, Tamil, Telegu, Kannada, Gujrati

Customer Service Executive Hexaware Technologies Dear Candidate,Hexaware Technologies Hiring for Customer Service Executive!!!!About Hexaware:Hexaware Technologies, founded in 1990, is an information technology and business services company based in Navi Mumbai, India. Hexaware Technologies is an information technology (IT) and business services company based in Navi Mumbai, India. It was founded in 1990 by Atul Nishar.Hexaware is a global leader and the fastest growing next-generation provider of IT, BPO and consulting services. We transform how IT services are delivered; and are on our journey to be the first IT services company in the world where half the workforce is digital.Role: Customer Service ExecutiveJob Location: Ghansoli, Navi Mumbai.Qualification: Minimum HSC or GraduationSalary: Up to 18000 in hand & 22000 gross depending on last drawn & experience.Language: English, Hindi is Mandatory with Kannada, Malayalam, Tamil, Telugu & Gujrati.Skills & Responsibilities:1 year of experience into customer service is mandatory.1 year BPO experience Mandatory.Inbound Process.Good communication skills.Boundary Criteria:Ghatkoper to AmbernathThane to PanvelPanvel to ChemburBenefits:PFESICPersonal InsurancePlease note it is work from office.Please find below job profile and if interested send your cv

Job Description: Administrative Support: Maintaining office supplies, managing schedules, coordinating meetings, organizing files, and performing data entry tasks.