Array ( [0] => customer-care-assistant [1] => delhi-ncr ) 100+ Customer Care Assistant 12th Pass Fresher Jobs in Delhi NCR
126

Customer Care Assistant 12th Pass Fresher Jobs in Delhi Ncr

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Customer Support Executive - Full Time - Freshers

Stefto Management Services Pvt Ltd

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Service Customer Care Customer Handling Customer Support Inbound Calls Hindi BPO
We are looking for a Customer Support Executive to join our team in Gurgaon. This is a full-time position ideal for individuals with 0 to 2 years of experience. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with assistance and support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls, emails, or chats from customers, answering their questions and resolving any issues they may have.- **Provide Product Information:** You will assist customers by explaining our products and services, guiding them through features and benefits to help them make informed decisions.- **Resolve Complaints:** You will manage customer complaints professionally, using effective problem-solving skills to ensure customer satisfaction and loyalty.- **Maintain Customer Records:** You will document customer interactions and update their information in the database, ensuring accuracy and completeness for future reference.- **Collaborate with Teams:** You will work closely with other departments, such as sales and technical support, to provide seamless service to customers and address their needs.**Required Skills and Expectations:**Candidates should be at least 12th pass, with strong communication skills in English and any regional languages. Being patient and understanding is crucial for resolving customer issues. A basic understanding of computer applications is expected, along with a willingness to learn. You should be able to work well in a team and be eager to help others. Punctuality and a positive attitude towards work are also important traits for this role.
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Online For Customer Care Executive Jobs (Freshers)

Zara consultancy

  • 0 - 1 yrs
  • Punjabi Bagh Delhi
Typing Customer Focus Customer Relationship Outbound Calling Customer Service International BPO Call Center Customer Management Customer Communication
We are seeking a dedicated and motivated Customer Care Executive to join our team. This part-time position allows you to work from home, offering flexibility while providing essential support to our customers.**Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle queries through phone, email, and chat, ensuring timely and accurate responses to maintain customer satisfaction.- **Providing Product Information:** You will help customers understand our products and services, guiding them through features and benefits to enhance their experience.- **Resolving Issues:** When customers face challenges, you will work to resolve their issues efficiently, ensuring their concerns are addressed promptly.- **Maintaining Customer Records:** You will keep accurate logs of customer interactions and transactions, contributing to the smooth operation of our customer service.- **Gathering Feedback:** Youll collect customer feedback to help improve products and services, making sure that we meet our customers' needs effectively.**Required Skills and Expectations:**To succeed in this role, candidates should have excellent communication skills, both written and verbal, to interact effectively with customers. A friendly and patient attitude is essential, as you will be working to ensure customer satisfaction. Basic computer skills are required, as you will use various software to track and manage customer interactions. Attention to detail is necessary for keeping accurate records. Previous experience in customer service is a plus but not mandatory, making this a great opportunity for recent school graduates. Flexibility and a strong commitment to meeting customer needs are crucial in this position.
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Hiring Freshers || Customer Care Assistant

Aakanksha Personnel Network

  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Female
  • Delhi
Service Desk Customer Service Problem Solving English Language Query Management
As a Customer Care Assistant, you will play a vital role in ensuring customer satisfaction while supporting our team in a busy office environment in Peera Garhi, Delhi. This position is ideal for motivated individuals who are eager to start their career in customer service.Your main responsibilities will include responding to customer inquiries through phone and email, providing accurate information about products and services, and assisting customers with any issues they may encounter. You will also keep detailed records of customer interactions to improve service quality and ensure follow-ups are timely.Additionally, you will work closely with the sales team to process orders, handle returns, and manage customer feedback. Your ability to create a friendly and welcoming atmosphere will help build strong relationships with our clients.To succeed in this role, you should have excellent communication skills, both spoken and written. A patient and empathetic approach towards customers is essential. Being organized and detail-oriented will help you manage multiple tasks effectively. Having basic computer skills is necessary for updating records and communicating through digital platforms. No prior experience is required; however, a positive attitude and willingness to learn are crucial. This full-time position is designed for female candidates who are ready to contribute to a team-oriented environment and grow within the customer service field.
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Freshers For Customer Care Executive - Delhi

Stone ox services

  • 0 - 2 yrs
  • Female
  • Model Town Delhi
Customer Handling Outbound Calling Customer Service
We are looking for a Customer Care Executive to join our team in Model Town. This role is ideal for a motivated and enthusiastic candidate who loves helping customers and can communicate effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming phone calls, emails, and chat messages from customers to address their questions or concerns promptly.- **Provide Product Information:** Assist customers by explaining our products and services clearly, ensuring they understand their features and benefits.- **Resolve Issues:** Handle customer complaints and resolve issues efficiently, ensuring a positive experience for the customer.- **Maintain Records:** Accurately record customer interactions in our database, helping us keep track of inquiries and the solutions provided.- **Follow Up:** Reach out to customers after resolving issues to ensure their satisfaction and to gather feedback for improvement.- **Support Team Members:** Collaborate with colleagues to share insights and improve overall service quality, contributing to a positive team environment.**Required Skills and Expectations:**- Candidates should have completed at least their 12th grade education.- We are looking for females with 0 to 2 years of experience in a customer service or related role.- Strong verbal and written communication skills are essential to convey information clearly to customers.- A positive attitude and patience are important for effectively dealing with customer inquiries and complaints.- Basic computer skills are required to manage customer records and communicate via email and chat.You should be prepared to work full-time from our office in Model Town. If you are passionate about helping customers and eager to learn, we encourage you to apply.
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12th Pass Freshers For Customer Care Executive

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a Customer Care Executive who is enthusiastic and ready to assist customers with their inquiries and needs. As a vital part of our team, you will play a key role in delivering excellent customer service. **Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls, emails, and messages from customers, providing accurate information and solutions in a friendly manner. - **Resolve Issues:** Address customer complaints or concerns effectively, ensuring that problems are resolved in a timely fashion to maintain customer satisfaction. - **Maintain Records:** Keep detailed records of customer interactions and transactions for future reference and reporting purposes. - **Follow Up:** Reach out to customers after their inquiries to confirm that issues are resolved and to ensure they are satisfied with the service received. - **Collaborate with Teams:** Work with other departments to relay customer feedback and help improve products or services. **Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to engage with customers clearly. A positive attitude and patience are essential to handle various customer personalities. You should be comfortable using computers and navigational tools to record interactions and find product information. While prior experience is not necessary, a willingness to learn and adapt is vital. A 12th-grade education or equivalent is required. You should be able to work independently in a home environment and manage your time efficiently.
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Customer Associate Jobs For 12th Pass Freshers

Go Star Aviation

  • Fresher
  • 3.5 Lac/Yr
  • Palam Delhi
Customer Relationship Customer Care Customer Service Customer Support Service Marketing Inbound Process Grooming
Job Title: Customer AssociateCompany: Skytech AviationJob Location: IGI Airport, New DelhiJob Type: Full-TimeExperience: Freshers OnlyGender: Male & Female Both Can ApplyAge Criteria: 18 to 26 YearsJob Description:Skytech Aviation is hiring enthusiastic and customer-focused individuals for the position of Customer Associate at IGI Airport, New Delhi. This is a great opportunity for freshers who are looking to build their career in the aviation industry.Key Responsibilities:Assist passengers with check-in and boarding proceduresHandle customer queries and provide accurate informationEnsure smooth passenger flow at the airportProvide excellent customer service at all timesCoordinate with airport staff and team membersMaintain a professional and friendly attitudeRequired Skills:Good communication skills Pleasing personality and well-groomed appearanceBasic computer knowledgePositive attitude and customer handling skillsInterview Details:Location: 3rd Floor, C-5, Above Sandoz Restaurant, Opposite Metro Pillar No. 418, Rajouri Garden, New Delhi 110027Why Join Skytech Aviation?Opportunity to work at IGI AirportProfessional work environmentCareer growth in aviation industryfor fresherscontact person : 7982271981
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Hiring Fresher / Customer Care Executive / 12th Pass

Mukta A2 Cinemas Pvt. Ltd.

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Customer Relationship Customer Care Customer Service Customer Handling Customer Support Customer Management Customer Communication
We are looking for a dedicated Customer Service Executive to join our team in Gurgaon. This position is ideal for individuals who are eager to start their career in customer service and have a passion for helping others.**Key Responsibilities:**- **Interact with Customers:** Handle customer inquiries via phone, email, or in person, ensuring they receive clear and accurate information about our products and services.- **Resolve Issues:** Identify customer problems and provide effective solutions, ensuring a high level of customer satisfaction and support.- **Document Interactions:** Maintain detailed records of customer interactions, including inquiries and complaints, to help improve service quality.- **Follow-up:** Proactively follow up with customers regarding their issues or requests to ensure timely resolution and to demonstrate excellent service.- **Provide Feedback:** Share insights and feedback from customers with the management team to drive product improvements and enhance the overall customer experience.**Required Skills and Expectations:**- Strong communication skills in English and Hindi, both written and spoken, to interact effectively with customers.- A good understanding of basic computer skills, which is necessary for managing customer records and using support software.- Ability to work independently and as part of a team, demonstrating reliability and a positive attitude.- Problem-solving skills to address customer concerns in a calm and efficient manner.- Willingness to learn and adapt, as the role may involve dealing with diverse customer needs and various products. Candidates must hold at least a 12th-grade education and be ready to work from the office in Gurgaon. We welcome fresh graduates and individuals with less than a year of experience to apply.
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Customer Service Associate Fresher

Max Fashion

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Gurgaon Sector 82
Customer Relationship Customer Guidance Customer Care Cons
We are seeking a dedicated Customer Service Associate to join our team in Gurgaon Sector 82. This full-time position is perfect for individuals with a passion for helping others, offering an opportunity to grow within a dynamic environment.Key Responsibilities:1. **Customer Support**: Provide friendly and efficient assistance to customers via phone, email, or chat. Respond to inquiries, resolve issues, and ensure customer satisfaction.2. **Product Knowledge**: Maintain a strong understanding of our products and services to effectively answer questions and offer solutions to customers.3. **Data Entry**: Accurately record customer interactions and feedback in our system to help improve service quality and customer experience.4. **Team Collaboration**: Work closely with team members and other departments to ensure all customer needs are met quickly and effectively.5. **Problem Solving**: Analyze customer concerns and apply appropriate problem-solving techniques to provide timely solutions.Required Skills and Expectations:Candidates should possess excellent communication skills in English and a customer-focused approach. Being a 12th pass is mandatory for this role. A positive attitude, willingness to learn, and the ability to handle multiple tasks are essential. Candidates should also be adaptable to a fast-paced work environment and willing to work from the office. Prior experience in customer service is a plus but not required, as we value fresh talent eager to enhance their skills.
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Online For HR Assistant Jobs (Freshers)

Carnivore Style

  • Fresher
  • 1500/Yr
  • Delhi
Time Management Customer Care Employee Relations
Carnivore Style Your #1 Resource On All Things Meat-Related is looking for a HR Assistant!Join us salary ranges from $1,000 to $1,500 per month, plus other perks and benefits. better to directly send your application letter to our Careers page by searching on google Carnivore Style and check out our online community of meat lovers!*** Due to the large volume of applications, we will only contact those who qualify for the positions they applied for.Please be aware that we do not respond to job application inquiries sent via our social media accounts. All communication from us will be through email.If you do not hear back from us, feel free to re-apply after six months for another suitable position within our company. ***Job Summary:This role will involve you supporting the exercise of our HR functions and operations. You will be responsible for providing administrative and clerical assistance to our HR managers and staff, such as maintaining employee records, processing payroll, assisting with recruitment and onboarding, and handling employee queries and requests.Description of Tasks: Provide administrative and clerical support to our HR managers and staff, such as scheduling appointments, meetings, and interviews, preparing documents and reports, and filing and updating employee records Process payroll and benefits, ensuring accurate and timely payment of wages and deductions, and resolving any payroll or benefits issues or discrepancies Assist with recruitment and onboarding, such as posting job ads, screening resumes, conducting background checks, preparing offer letters and contracts, and conducting orientation and training sessions for new hires Handle employee queries and requests regarding HR issues, rules, and regulations, such as leaves, benefits, policies, and procedures, and provide accurate and helpful information and guidance Coordinate and participate in HR projects and initiatives, such as employee engagement, performance management, and employee relations, and provide feedback and suggestions for improvement Stay up to date with the latest HR trends and developments, and ensure compliance with legal and ethical standardsList of Qualifications: Degree or certification in human resources, business administration, or a related field Some experience as an HR assistant, administrator, or coordinator, preferably in the food or lifestyle industry Excellent organizational and communication skills, with the ability to handle confidential and sensitive information with discretion and professionalism Knowledge of HR policies and procedures, and ability to interpret and apply them correctly and consistently Proficiency in various HR software and tools, such as Microsoft Office, Google Suite, and payroll systems, to perform duties efficiently and accurately Ability to work independently and collaboratively, with good problem-solving and multitasking skills
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Hiring For 12th Pass Freshers - Customer Service Associate

Adroit Synergies Pvt Ltd

  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Noida Sector 63
Customer Relationship Non Voice Process BPO BPO Operations Customer Care Cons
Job Summary:We are seeking a proactive and customer-focused Customer Support Executive to handle inbound and outbound customer interactions for our banking process. The ideal candidate will assist customers with account-related queries, transactions, product information, and issue resolution while ensuring high levels of customer satisfaction and compliance with banking regulations.Key Responsibilities:Handle inbound/outbound customer calls, emails, and chats related to banking servicesAssist customers with account inquiries, balance details, transactions, and service requestsResolve complaints and escalate complex issues to the appropriate departmentEducate customers about banking products such as savings accounts, credit cards, loans, and digital banking servicesEnsure adherence to banking policies, KYC norms, and compliance standardsMaintain accurate records of customer interactions in the CRM systemAchieve assigned performance targets (AHT, CSAT, Quality scores, etc.)Required Qualifications:Graduate in any discipline (Commerce/Finance preferred)03 years of experience in banking, financial services, or BPO (Freshers may apply)Strong verbal and written communication skillsBasic understanding of banking products and financial termsProficiency in MS Office and CRM systemsAbility to work in rotational shifts
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Customer Care Executive Jobs For Freshers - Noida

Adroit synergies

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Noida Sector 63
Customer Service Customer Support
Ability to speak clearly and politelyGood listening skills to understand customer issuesConfidence while talking to customers
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Freshers For Customer Service Representative - Delhi

India Fast Service Pvt Ltd

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Delhi
Good Communication Skills Sales Process Customer Care
We are looking for a customer-oriented and energetic Customer Service Representative to join our growing team. In this role, you will be the primary point of contact for our customers, helping them resolve issues, providing product information, and ensuring a high level of satisfaction. If you are a great communicator with a passion for helping people, we want to hear from you!Key ResponsibilitiesManage Communications: Handle high volumes of inbound and/or outbound calls professionally.Problem Solving: Identify customer needs, research issues, and provide effective solutions or alternatives.Product Expertise: Maintain an up-to-date understanding of our products, services, and company policies
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Customer Service Associate Jobs For 12th Pass Freshers

We Place Consulting

  • 0 - 4 yrs
  • 3.3 Lac/Yr
  • Gurgaon Sector 21
Customer Relationship Customer Care Cold Calling Chat Support Customer Support Customer Service Inbound Calls International BPO Voice Process BPO Voice Domestic BPO
Customer Service role is basically resolving consumers complaints through phone calls and providing the support if they are facing any kind of problem ol in Using the services than the customer service executive resolve thier problem and taking feedback from them .
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Interview For Customer Care Executive || 12th Pass - Freshers

Hindustan Wellness Pvt Ltd

  • 0 - 1 yrs
  • Preet Vihar Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Handling Customer Support Customer Management Cold Calling
Job Title: BPO TelecallerCompany: Hindusthan Wellness Pvt. Ltd.Location: Preet Vihar, DelhiSalary: 12,000 15,000 (In-Hand)Job RoleMake outbound calls to customersExplain health check-up packages and servicesHandle basic customer queriesMaintain call records and follow-upsSupport team in achieving targetsRequirements12th Pass / GraduateGood communication in Hindi (Basic English preferred)Freshers & Experienced both can applyJob TypeFull TimeDay ShiftContact / Apply
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Customer Support Executive Jobs For Freshers - Delhi

IRC INNOVATIONS

  • 0 - 6 yrs
  • 1.8 Lac/Yr
  • Female
  • Delhi
Customer Relationship Customer Service Customer Care Customer Support Customer Handling
As a Customer Support Executive, you will be responsible for assisting customers with their inquiries and issues in a timely and professional manner. Your key responsibilities will include answering phone calls, responding to emails, and resolving customer complaints efficiently.You will need to possess excellent communication skills, both written and verbal, in order to effectively interact with customers and provide them with accurate information. Strong problem-solving skills are also necessary to address customer concerns and find appropriate solutions.Additionally, attention to detail is essential to ensure that all customer information is properly documented and managed. As a female candidate with at least a 10th pass education, you should be able to work well under pressure and maintain a positive attitude when dealing with challenging situations.Overall, the ideal candidate for this role will be a proactive and customer-focused individual who is dedicated to providing exceptional service to all customers.
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Hiring Fresher - Chat Support Executive - Gurgaon

Vaani Infosystem

  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Gurgaon
Customer Service Client Solutions Solving Queries Chat Support Chat Process BPO Non Voice Process Customer Support Customer Care
COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.
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Hiring For 12th Pass Freshers - Customer Support Executive

Eyes On Jobs

  • 0 - 2 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Chat Support Good Communication Skills
Location: Gurugram (Sec-30)Department: Customer Support Finance & InvestmentRole Type: Full-timeSalary: As per industry standardsExperience: Minimum 6 months (Mandatory)Education: Graduate / Undergraduate can apply---Role OverviewWe are hiring a Financial Analyst / Equity & Crypto Trading Specialist with strong knowledge of cryptocurrency, equity markets, ETFs, mutual funds, wealth management, trade settlements, corporate actions, and taxation.The role involves market analysis, trade processing, settlement operations, taxation support, and handling corporate actions while ensuring compliance with regulatory guidelines. ---Key Responsibilities1. Wealth ManagementConduct analysis on equities, ETFs, crypto & mutual funds.Monitor market trends, dividends & corporate actions.Prepare investment research reports.Support wealth management and advisory activities.2. Trade Operations & SettlementsExecute and monitor equity, ETF & crypto trades.Handle T+1/T+2 settlement cycles.Reconcile trades, positions & funds; close mismatches.Coordinate with brokers, custodians & exchanges.Maintain records for audits & compliance.3. TaxationManage GST, TDS/TCS, and Income Tax filings.Prepare tax reconciliations & computations.Support statutory & internal audits.Handle TRACES (Form 16/16A) & tax notices.4. Asset ServicingProcess dividends, bonuses, rights, mergers & redemptions.Validate corporate action announcements & record dates.Reconcile payouts & maintain MIS.5. Corporate ActionsProcess events like splits, buybacks, mergers, rights issues.Reconcile benefits & entitlements.Ensure accurate payout posting & maintain audit documentation.6. Trading Infrastructure SupportMonitor OMS/EMS platforms & connectivity.Troubleshoot FIX/API & latency issues.Perform daily system health checks.Support upgrades, UAT & incident reporting.---Required SkillsStrong knowledge of stocks, ETFs, crypto & mutual funds.Experience in trade settlements & corporate actions.Familiarity with NISM certifications.Good Excel & financial modelling skills.Understanding of equity & crypto taxation.Strong communication & analytical skills.
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Hiring Fresher - Customer Support Executive - Delhi

Jobs4All Consultancy Service

Customer Relationship Excel Customer Management Customer Service Customer Care Customer Handling BPO Voice Domestic BPO Customer Support Good Communication Skills Hindi BPO Chat Support Telephone Handling
Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target
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Freshers For Restaurant Waiter - Delhi

Apni rasoi

  • 0 - 4 yrs
  • 1.5 Lac/Yr
  • Vivek Vihar Delhi
Customer Care Bartender Restaurant Service
Waiter
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Face-to-Face For Sales Coordinator Jobs (Freshers)

Aakanksha Personnel Network

  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Female
  • North West Delhi
Microsoft Office Corporate Sales Desktop Support Retail Sales Direct Sales Customer Support Sales Administration Customer Care Field Service Payment Followup Order Processing Coordination Skills Channel Sales Pleasant Personality
Contacting customers for purchase orders follow up with the manufacturing department to fulfill the orders scheduling delivery on time. Follow up for the payments on time. Coordinating with the quality department to convey customers grievances
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Freshers & Experience || Full Time || Customer Care Executive

Star Airways

  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your primary responsibilities will include:- **Responding to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and professionally.- **Providing Information**: You are expected to give accurate information about our products and services, helping customers make informed decisions.- **Managing Complaints**: You will listen to customer complaints or issues, assist them in finding solutions, and ensure that they feel valued and heard.- **Updating Customer Records**: Your role will involve maintaining and updating customer information in our database, ensuring accuracy and confidentiality.- **Collaborating with Team Members**: You will work closely with your team to share insights and feedback that can improve customer service and operational efficiency.To succeed in this role, you should have excellent communication skills, both verbal and written, allowing you to interact effectively with customers. A calm and patient demeanor is essential, especially when dealing with unhappy customers. Proficiency in basic computer skills and the ability to learn new software systems quickly are important. Ideally, you should be detail-oriented and capable of multitasking to handle various customer queries efficiently. Previous experience is a plus but not necessary, as we welcome candidates with a willingness to learn and grow in a customer-focused environment.
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Hiring Fresher - Chat Support Executive - Gurgaon

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
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Hiring For 12th Pass Freshers - Chat Support Executive

Star Airways

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team in Delhi. The ideal candidate will assist customers through online chat, addressing their inquiries and providing solutions in a timely manner. This is a full-time work-from-home position suitable for individuals with 0 to 2 years of experience.The key responsibilities include:1. **Customer Interaction**: Engage with customers via chat to assist with inquiries, complaints, and requests, ensuring a positive communication experience.2. **Problem Resolution**: Analyze customer issues and provide effective solutions, escalating complex matters to senior staff when necessary.3. **Documentation**: Keep detailed records of customer interactions and feedback, which will aid in improving services and addressing recurring issues.4. **Product Knowledge**: Maintain comprehensive knowledge of the company
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Hiring Freshers || Customer Care Executive

Go Star Aviation

  • Fresher
  • 3.0 Lac/Yr
  • Palam Delhi
Communication Fresher Customer Handling Customer Care
Job Title: Customer Service Executive (Fresher)Company Name: Skytech AviationJob Location: Indira Gandhi International Airport (IGI Airport), DelhiJob Type: Full-TimeJob Description:Skytech Aviation is hiring Customer Service Executives (Freshers Only) for IGI Airport, Delhi. This opportunity is open for male and female candidates who want to start their career in the aviation and customer service industry.Eligibility Criteria:Experience: Freshers OnlyGender: Male & Female both can applyAge Limit: 18 - 26 YearsEducation: Minimum 12th PassJob Responsibilities:Assisting passengers with inquiries and airport servicesProviding information about flights, boarding, and airport facilitiesHandling customer queries and resolving issues politelyCoordinating with airport staff to ensure smooth passenger servicesMaintaining a professional and customer-friendly environmentSkills Required:Good communication skillsPolite and professional behaviorPresentable personalityBasic knowledge of Hindi and EnglishBenefits:Attractive Salary PackageProfessional TrainingOpportunity to work at IGI Airport, DelhiCareer growth opportunities in the aviation industryContact Number: 7838379094
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