Freshers For Customer Care Executive - Delhi

We are looking for a Customer Care Executive to join our team in Model Town. This role is ideal for a motivated and enthusiastic candidate who loves helping customers and can communicate effectively.

**Key Responsibilities:**

- **Respond to Customer Inquiries:** Handle incoming phone calls, emails, and chat messages from customers to address their questions or concerns promptly.

- **Provide Product Information:** Assist customers by explaining our products and services clearly, ensuring they understand their features and benefits.

- **Resolve Issues:** Handle customer complaints and resolve issues efficiently, ensuring a positive experience for the customer.

- **Maintain Records:** Accurately record customer interactions in our database, helping us keep track of inquiries and the solutions provided.

- **Follow Up:** Reach out to customers after resolving issues to ensure their satisfaction and to gather feedback for improvement.

- **Support Team Members:** Collaborate with colleagues to share insights and improve overall service quality, contributing to a positive team environment.

**Required Skills and Expectations:**

- Candidates should have completed at least their 12th grade education.

- We are looking for females with 0 to 2 years of experience in a customer service or related role.

- Strong verbal and written communication skills are essential to convey information clearly to customers.

- A positive attitude and patience are important for effectively dealing with customer inquiries and complaints.

- Basic computer skills are required to manage customer records and communicate via email and chat.

You should be prepared to work full-time from our office in Model Town. If you are passionate about helping customers and eager to learn, we encourage you to apply.

• Experience

  0 - 2 Years

• No. of Openings

  10

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  3/15, B block near metro station gate exit no 2 and near alpana cinema bus stop