Customer Associate Job Vacancies in Gujarat

We are looking for a Customer Care Associate to join our team in Ahmedabad. This full-time position is perfect for freshers who are eager to start their career in customer service. As a Customer Care Associate, you will be the first point of contact for our customers, helping them with their queries and providing support. Key responsibilities include:- **Customer Support:** Engage with customers through calls or in-person, addressing their questions and offering solutions to their problems.- **Product Knowledge:** Learn about our products and services to provide accurate information and assist customers effectively.- **Order Management:** Assist customers with order tracking, processing returns, and managing their accounts.- **Feedback Collection:** Gather customer feedback to help improve our services and enhance customer satisfaction.- **Team Collaboration:** Work with team members to ensure a smooth customer experience and handle issues that require team effort.Candidates should possess strong communication skills to interact clearly and positively with customers. Patience and empathy are crucial to understand and resolve their concerns effectively. A friendly and professional demeanor is expected at all times. Additionally, basic computer skills will help in managing customer databases. This role is ideal for individuals looking to begin their journey in a supportive environment, with opportunities for growth in customer service and communication skills.

Job SummaryAn Inbound Domestic Customer Care Executive handles incoming calls from customers within the country, resolving queries, providing information about products/services, and ensuring high customer satisfaction. Key ResponsibilitiesHandle inbound calls from domestic customersProvide accurate product and service informationResolve customer complaints and concerns effectivelyEscalate complex issues to the appropriate departmentMaintain and update customer records in the systemFollow company guidelines and quality standardsAchieve performance targets (call quality, resolution time, customer satisfaction) Required Skills & QualificationsMinimum qualification: 12th Pass / GraduateGood communication skills (Hindi / English / Gujarati)Basic computer knowledgeGood listening and problem-solving skillsAbility to work in rotational shiftsCustomer-focused and positive attitude Experience02 years of experience in customer service or call centerFreshers are welcome to apply Salary12,100 18,000 per month (Depending on experience and performance) HR ContactPhone: 7600269600

Sales Associates at Shubham K Mart handle frontline retail tasks in a fast-paced hypermarket environment. They focus on customer assistance and store operations to drive sales and satisfactionKey Responsibilities- Assist customers with shopping needs, greet them, answer inquiries, and resolve concerns promptly.[1]- Manage sales transactions efficiently using POS systems and handle cash accurately.[1][2]- Maintain attractive product displays, restock shelves, and ensure a clean, organized store layout.

As a Customer Care Associate, you will be responsible for assisting customers with inquiries, resolving complaints, and providing exceptional service. You will engage with customers via phone, email, and in person to address their needs and concerns promptly and professionally.Key responsibilities include:- Responding to customer queries and complaints in a timely manner- Providing accurate information about products and services- Resolving customer issues effectively and efficiently- Maintaining a positive and empathetic attitude towards customers- Ensuring customer satisfaction and building strong relationshipsThe ideal candidate should have good communication skills, problem-solving abilities, and a customer-centric approach. Proficiency in relevant software and the ability to work well under pressure is essential. A 12th pass qualification is required for this position, and freshers are welcome to apply. This full-time role is based in Vadodara, India, and requires the candidate to work from the office.

Handle inbound and outbound international calls with clarity, accuracy, and professionalism.Ensure high levels of customer satisfaction by resolving concerns effectively. Maintain call logs and update customer records as per defined processes. Adhere to quality, compliance, and performance benchmarks. Collaborate with team leaders to enhance service delivery.

- Customer Engagement: Interact with customers in a friendly and helpful manner to provide assistance and answer questions about products.- Point of Sale Systems: Operate POS systems to process transactions accurately and efficiently.- Product Knowledge: Learn about the products in the store to be able to provide detailed information to customers.- Teamwork: Collaborate with colleagues to ensure smooth operations and customer satisfaction.- Merchandising: Assist in organizing and displaying products to attract customer attention and maximize sales.- Customer Service: Resolve customer complaints or issues in a professional and timely manner.- Cash Handling: Handle cash transactions accurately while adhering to cash handling policies and procedures.- Stock Replenishment: Monitor and restock inventory to ensure products are readily available for customers.- Inventory Management: Keep track of inventory levels and assist in inventory counts as needed.- Retail Operations: Support overall retail operations, including opening and closing procedures, cleaning, and organizing the store.Required Skills and Expectations:- Strong communication and interpersonal skills- Ability to work well in a team environment- Basic math skills for cash handling- Attention to detail in stocking and organizing merchandise- Willingness to learn about products and provide excellent customer service- Ability to work a flexible schedule, including evenings and weekends if needed

We are seeking Front Office Assistant to join our team. You will be responsible for handling the front desk and also assisting with some insurance-related tasks. The ideal candidate should possess a good command of English, be organized, and have the ability to multitask effectively in a fast-paced environment. Responsibilites:Greet and welcome visitors in a friendly and professional manner.Answer, screen, and forward incoming phone calls, ensuring proper call management.Assist with basic insurance-related tasks, such as documenting and tracking insurance policies and liaising with clients and insurance companies.Handle day-to-day administrative tasks like scheduling appointments, maintaining files, and managing correspondence.Ensure the reception area is clean, organized, and welcoming at all times.Provide information to clients and visitors about the companys services, including insurance-related queries.Coordinate and assist with insurance document preparation, follow-up on pending tasks, and ensure timely processing.Support other administrative functions as required by the team.RequirementsExcellent communication skills, both written and verbal, with a strong command of English.Basic knowledge of insurance processes (preferred but not mandatory).Freshers or graduates are welcome to apply.Ability to work efficiently and manage time effectively.Proficient in MS Office (Word, Excel, Outlook).Pleasant personality with a strong sense of professionalism and customer service.Ability to multitask and handle different responsibilities simultaneously.Must be proactive and show initiative in completing assigned tasks.Preferred Skills:Prior experience in a receptionist or customer service role is a plus.Basic understanding of insurance terminology and policies (desirable).

Understand OMSGuru platform and its functioning thoroughly Support our existing clients via Chat, Phone, Email & Tickets. Help onboard new clients onto our system Respond promptly and professionally to customer inquiries in person, by telephone, or by email Maintain an updated knowledge of the organization's products, services, and customer service policies Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits Assist clients by demonstrating the use of goods and programs and answering any questions they may have. Establish and maintain good rapport with customers by using positive language and anticipating their needs.

Key Responsibilities:Develop and maintain strong working relationships with bank branch staff.Drive insurance sales through the assigned bank branches.Identify cross-selling and upselling opportunities with bank customers.Conduct regular training sessions and joint sales calls with bank employees.Ensure compliance with internal and regulatory guidelines.Monitor and achieve sales targets as per the business plan.Resolve partner and customer queries in a timely manner.Report daily/weekly/monthly sales performance to the management.Work closely with internal teams for policy issuance, claims, and service support.

Job Openings for 1 Office Associate Job for Freshers in Vadodara, having Educational qualification of : Higher Secondary, B.Com, Other Bachelor Degree with Good knowledge in Customer Relationship, Microsoft Office, Tally, Office Work, Microsoft Excel, MS Office etc.Good verbal communication, Plesant personality, convincing power.Clearly understand customer issues, Problem solving capability.Basic computer knowledge and experience.

Interested candidates can apply on this no - 8518858204

- Customer Handling - Customer Guidance - Basic knowledge of Computer - Basic English Communication - Box Office - Candy / Refill Handling- Support System & Team

We are looking for BDE profile as Fintech industry.

Telesales, could calling, customer convenience , target achievement

Job Description / Responsibilitiescustomer Interactionproduct Demonstrationsales Target after Sales Serviceinventory Management

Search a patient for skin related issues call them and convert to treatment.

As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them.

Identify new customer's, Building relationship, researching, reporting, coordinating, BDA needs to be able to work in a fast phased and changing environment, they should also have strong leadership and people management skills, strong attention to details and accuracy.

The Warehouse/Stockroom Sales Support Associate ensures smooth backend operations by managing inventory flow, supporting store replenishment, maintaining stock accuracy, and enabling the sales team with timely product availability. The role upholds compliance, documentation, and operational discipline across warehouse and stockroom activities.